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Enterprise Solutions Engineer - Pre-Sales

Zip Co.Sydney
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsProven experience in a technical pre-sales role, preferably within the software or procurement sectors. Strong understanding of procurement processes and enterprise software solutions. Exceptional communication and interpersonal skills to build rapport with clients and stakeholders. Ability to analyze customer needs and translate them into actionable insights for product development. Proficiency in demonstrating software solutions and effectively handling technical questions. Adept at problem-solving and innovative thinking to drive customer success and organizational growth.

About the job

Join Zip as an Enterprise Solutions Engineer

At Zip, we redefine enterprise procurement through our AI-driven platform, designed to empower both humans and intelligent agents. Our innovative approach streamlines procurement processes across teams, tools, and suppliers, enabling businesses to accelerate their innovation while optimizing resource allocation.

Trusted by premier enterprises such as T-Mobile, OpenAI, AMD, Mars, and Dollar Tree, Zip has facilitated over $8 billion in savings and managed more than $500 billion in spend. Our team comprises industry leaders from renowned companies like Apple, Airbnb, and Meta, alongside former procurement executives from United Health, Sanofi, MGM Resorts, and NASA.

With substantial backing from top-tier investors like Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has successfully raised $371 million, achieving a valuation of $2.2 billion. Our accolades include recognition from Forbes Fintech 50, Fast Company’s Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Your Role

As an Enterprise Solutions Engineer at Zip, you will serve as the key technical contact during the pre-sales process. Your mission is to advocate for Zip, guiding prospective clients to understand how our solutions can address their unique challenges and integrate seamlessly within their procurement and technology ecosystems. You will collaborate closely with account executives and sales managers to facilitate successful deal closures.

In this role, you will act as a trusted advisor, instilling confidence in prospective customers that Zip can meet their needs. You'll also play a critical role in communicating customer requirements to our post-sales consultants, ensuring smooth implementation. As a subject matter expert, you will provide essential feedback to influence product development and enhance the effectiveness of our sales strategies.

Embrace your innovative problem-solving skills to contribute to customer solution development and foster the growth of our pre-sales organization. Your insights will be vital as we continue to adapt and improve our sales methodologies.

Your Responsibilities

  • Support Zip’s sales initiatives by engaging in customer-facing discussions, conducting needs assessments, showcasing our solutions, addressing inquiries, and overcoming objections to demonstrate the value of choosing Zip.
  • Take ownership of customer inquiries, including follow-up questions, demonstrations, RFx, and IT security questionnaires.

About Zip Co.

Zip is revolutionizing enterprise procurement with its AI platform that enhances collaboration between human teams and intelligent agents. Our mission is to help organizations innovate rapidly while efficiently managing their procurement needs.

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