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Enterprise Solutions Engineer - New York

Resolve AINew York
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

What You’ll DoCollaborate closely with Account Executives to oversee intricate enterprise sales processes from initial discovery to proof-of-concept and final closing, acting as the principal technical authority throughout. Conduct product demonstrations and technical assessments, effectively translating customer infrastructure and operational challenges into viable solutions utilizing Resolve AI’s platform. Foster strong relationships with clients, serving as a consultative partner to ensure technical success during pilot programs and full-scale deployments. Work cross-functionally with Product and Engineering teams to communicate customer feedback, influence product roadmaps, and enhance technical messaging. Create and sustain reusable demo environments, playbooks, and sales engineering tools to facilitate a scalable and efficient go-to-market strategy. What We’re Looking ForA minimum of 5 years in Sales Engineering, Solutions Engineering, or similar technical roles, preferably within enterprise SaaS, DevOps, or AI sectors. Demonstrated success in leading consultative sales processes with enterprise clients and multiple stakeholders....

About the job

About Resolve AI

  • At Resolve AI, we are revolutionizing the way software maintenance and troubleshooting are handled in production environments. Our innovative platform employs autonomous AI technology to efficiently diagnose and resolve intricate system issues from start to finish.

  • Founded by industry pioneers Spiros Xanthos and Mayank Agarwal, who were instrumental in developing OpenTelemetry and leading Splunk Observability, we have achieved two successful exits to major corporations, Splunk and VMware.

  • We have secured over $150 million in funding from distinguished investors including Lightspeed, Greylock, Unusual Ventures, and prominent individuals like Jeff Dean, Thomas Dohmke, Matt Garman, Reid Hoffman, and Fei-Fei Li.

Joining Resolve AI at this pivotal moment in our growth offers a unique opportunity to be part of an AI-driven company reshaping the engineering landscape.

About Resolve AI

Resolve AI is an innovative technology firm dedicated to transforming the landscape of software maintenance and troubleshooting through cutting-edge AI solutions. Our mission is to empower engineers by automating complex system diagnostics and resolutions, enhancing productivity and operational efficiency.

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