About the job
About Writer
Writer is at the forefront of AI-driven enterprise transformation, where leading organizations harness the power of superintelligence. Our mission is to enhance human capabilities through advanced, reliable AI solutions that unify IT and business sectors, facilitating profound organizational change. Hundreds of renowned companies, including Mars, Marriott, Uber, and Vanguard, leverage Writer's comprehensive platform to create and implement AI agents rooted in their own data, powered by our enterprise-grade LLMs. With a valuation of $1.9B and support from prestigious investors such as Premji Invest, Radical Ventures, and ICONIQ Growth, Writer is swiftly establishing itself as the premier authority in enterprise generative AI.
Established in 2020, our offices span San Francisco, New York City, Austin, Chicago, and London. Our team operates with ambition and agility, seeking intelligent, dedicated innovators to join us in shaping a future of work enriched by AI.
About the Role
We are in search of a visionary AI Transformation Lead to act as a strategic partner for our high-priority Fortune 100 clients. This pivotal role transcends typical software integration; you will help major organizations fundamentally reconsider their operational methodologies. Positioned at the crossroads of business strategy and cutting-edge technology, you will translate the capabilities of the Writer platform into tangible financial performance and guide executives through the transition to an AI-centric operational framework.
This is a unique opportunity to develop the roadmap for enterprise AI transformation. You will not merely oversee accounts; you will drive the next industrial revolution by assisting C-suite executives in progressing from AI pilot projects to realizing full-scale value. Your contributions will directly inform Writer's product development and shape how premier brands utilize superintelligence to enhance human productivity.
This position is offered as a hybrid role based in our London office, reporting to the Director of AI Transformation and Success.
What You’ll Do
- Oversee a customer portfolio while spearheading ROI and value initiatives alongside a Customer Success Manager focused on adoption strategies.
- Serve as a strategic transformation partner for Fortune 50-100 clients, establishing a vision and defining the JTBD framework with executive teams to promote AI adoption.
- Develop and maintain relationships with C-suite executives to drive engagement and ensure successful implementation of AI solutions.

