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Engineering Manager - Lifecycle Customer

On-site Full-time

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Experience Level

Manager

Qualifications

We are looking for candidates with a strong background in engineering management, preferably with experience in customer lifecycle technologies. A solid understanding of software development methodologies and a proven track record of leading successful engineering teams are essential. Excellent communication skills and a commitment to fostering a collaborative team environment are also key.

About the job

Utility Warehouse is seeking an Engineering Manager to lead efforts around Lifecycle Customer services in London. This role oversees a team focused on enhancing the customer experience throughout every stage of their journey with the company.

What you will do

  • Support and guide engineers working on projects tied to the customer lifecycle
  • Set technical direction and help prioritize team goals as customer needs evolve
  • Manage delivery of new features and ongoing improvements aimed at increasing customer satisfaction

Requirements

  • Proven experience managing engineering teams
  • Strong interest in technology and solutions that put the customer first
  • Comfort balancing leadership responsibilities with hands-on project involvement

This position is based in London.

About Utility Warehouse

Utility Warehouse is a leading provider of essential services in the UK, committed to delivering outstanding value and customer satisfaction. We pride ourselves on our innovative approach and dedication to our customers, making us a trusted partner for households and businesses alike.

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