About the job
About Us
At Kaizen Labs, we are on a mission to revolutionize government technology, moving away from outdated systems that have long let the public down. We are dedicated to restoring trust in civic services by creating technology that truly serves the needs of citizens.
Partnering with government agencies at all levels, we aim to replace antiquated constituent service systems with innovative, AI-driven software designed for the modern era. Our journey began with enhancing Parks and Recreation services, and we are now focused on building a comprehensive software platform that facilitates access to vital government services for all Americans.
Our solutions currently impact over 40 million residents across more than 50 agencies in 17 states. Founded in 2022 and headquartered in New York City, we have successfully raised $35 million from prominent investors, including NEA, A16z, Accel, 776, and Carpenter Capital. We are a team of builders, designers, and operators committed to delivering beautifully crafted software that earns back public trust in government.
Position Overview
As the Engineering Manager for Financial Systems at Kaizen Labs, you will play a pivotal role in developing the financial systems that underpin our mission. This includes ensuring transaction reliability for both governments and residents, tackling some of the most complex technical challenges in the fintech and civic tech space. You will be responsible for designing and scaling our financial systems, including payments, processors, reporting, and accounting infrastructure, which are integral to our product's success.
This highly technical position involves approximately 80% hands-on engineering and 20% management responsibilities. You will collaborate closely with product and platform teams to create simplified, abstracted financial interfaces while ensuring our systems meet rigorous standards for accuracy, compliance, and reliability as we expand into larger customer bases.
Key Technical Challenges
- Developing and scaling financial systems that reconcile accounting data and provide accurate reporting while adhering to enterprise-grade compliance standards.
- Managing integrations with payment processors and ERP systems.

