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Experience Level
Manager
Qualifications
Qualifications:Minimum of ‘A’ Level or a diploma in Hospitality Management. University Degree is preferred. At least 3 years of experience in a hotel front office setting and 1 year in a supervisory or managerial role. Fluency in English (reading, writing, speaking). Technical expertise in Front Office Operations. Professional appearance and grooming with inherent leadership qualities. Strong interpersonal skills to effectively address guest and colleague concerns. People-oriented with the ability to work under pressure and independently. Demonstrated sensitivity and discretion in meeting guest needs. Detail-oriented, organized, and adaptable to extended working hours. Energetic personality with a positive attitude.
About the job
Key Responsibilities:
As a Duty Manager, you will play a pivotal role in ensuring the seamless operation of our front office. Your primary duties will include:
Conducting comprehensive orientation and training for hotel staff on service standards, procedures, and programs.
Managing room availability and implementing necessary actions promptly.
Overseeing colleague performance at the Front Desk, including scheduling, training, development, counseling, and support.
Leading the Front Office team to enhance guest experiences during arrivals and departures.
Engaging with key and VIP guests throughout their arrival, rooming, and departure processes.
Ensuring that all arrival and departure procedures align with hotel standards and LQA expectations.
Addressing guest feedback effectively to meet or exceed their expectations.
Coordinating full house activities and managing relocations for guests when necessary.
Ensuring compliance with safety, health, security, and loss control policies at the front desk.
Conducting the Night Audit process efficiently.
Upholding strict adherence to Credit Card Privacy and Cash Float SOP.
About Accor Hotels
Hotel Overview:Situated in the vibrant heart of Singapore, Fairmont Singapore and Swissôtel The Stamford are your gateways to the city's premier shopping, dining, and entertainment areas. With the City Hall and Esplanade MRT stations just steps away, you can explore Singapore with ease. Our hotels feature 2,030 elegantly appointed rooms and a diverse selection of 12 dining options, including the Michelin-starred JAAN by Kirk Westaway. We also offer cutting-edge meeting facilities at Raffles City Convention Centre, boasting 34 meeting rooms, alongside one of Asia's largest wellness havens, Willow Stream Spa. About Our Company:At Fairmont Singapore and Swissôtel The Stamford, we believe in nurturing talent and fostering professional development through various programs. Join our dynamic team and experience a rewarding career that shines as brightly as you do.
Accor Hotels seeks an Assistant Front Office Manager based in Singapore. The role centers on guiding the front office team and ensuring smooth day-to-day operations so that guests experience attentive service from arrival to departure. Main responsibilities Provide leadership and support to front office staff Oversee daily activities at the front desk Uphold service standards and focus on guest satisfaction Role focus This position works closely with the front office team to maintain a welcoming atmosphere and consistent service quality. Attention to detail and strong team coordination are important in this role.
As a Front Office Duty Manager at Accor Hotels, you will play a vital role in ensuring a seamless and exceptional guest experience. You will oversee the front office operations, manage the front desk team, and ensure that all guest needs are met promptly and efficiently. Your leadership will create a positive and engaging atmosphere for both guests and team members.
We are seeking a dedicated and experienced Front Office Night Manager to lead our night team at Accor Hotels in Singapore. In this pivotal role, you will ensure exceptional guest experiences, oversee front office operations during night shifts, and manage a team of front desk staff. Your leadership will be essential in maintaining high service standards and operational efficiency.
As an integral part of our team at fuku, the Administration and Front Desk Manager will oversee front desk operations and ensure a seamless administrative experience. Key Responsibilities:Front Desk Management:- Supervise daily front desk activities, including welcoming visitors, managing phone calls, and addressing general inquiries.- Serve as the first point of contact for our company, upholding a professional and inviting atmosphere at all times.Office & Administrative Support:- Manage day-to-day administrative functions such as coordinating office maintenance, acquiring office supplies, and organizing document filing.- Provide support for general office operations and respond swiftly to internal administrative requests.Documentation & Internal Support:- Create and maintain administrative documents, internal communications, and meeting minutes.- Assist in streamlining internal administrative processes and workflows to boost efficiency.External Vendor Coordination:- Liaise with external service providers, including property management, cleaning services, and other office vendors.- Aid in the renewal of licenses, annual inspections, and basic compliance-related administrative tasks.Culture & Internal Activities:- Help organize employee celebrations, holiday welfare programs, and other internal events.- Support company gatherings and internal activities to enhance team engagement and a positive work culture.Meeting & Client Support:- Prepare meeting spaces and provide on-site assistance for client visits and internal meetings.- Ensure effective coordination and professional execution of meetings and visits.
Role overview The Front Office Supervisor at Accor Hotels in Singapore helps shape memorable guest experiences. This role guides front office operations and supports a team committed to delivering high service standards. What you will do Oversee daily front office activities to ensure guests receive efficient and courteous service Support and coach front office staff, encouraging a positive and professional work environment Manage multiple tasks and guest needs with strong attention to detail Maintain Accor Hotels’ standards for hospitality and operational excellence Location This position is based in Singapore.
ESR Group is a premier real asset owner and manager in the Asia-Pacific region, specializing in logistics real estate, data centers, and energy infrastructure that support the digital economy and supply chains for investors, customers, and communities. With our fully integrated real asset fund management and development platform, we aim to generate value and growth opportunities for our global portfolio of investors. Our modern space solutions assist clients in achieving their ambitions across Australia and New Zealand, Japan, South Korea, Greater China, Southeast Asia, and India, with a growing presence in Europe. Our mission, 'Space and Investment Solutions for a Sustainable Future,' motivates us to manage sustainably and impactfully for the communities we serve, ensuring their prosperity for generations to come. For more information, visit www.esr.com.Main Duties & Responsibilities:As a key member of the Office Operations Team, the Assistant Manager will demonstrate exceptional interpersonal skills and collaborate with individuals at all organizational levels. The individual will be responsible for leading the Office Tower Operations Team and fostering a culture of excellence.The role includes coaching Executive and Property Officers on technical building skills and tenancy management procedures, as well as managing disputes and claims from various stakeholders. Proficiency in Strata management, particularly in the context of multiple property owners, is essential to effectively navigate the Building Maintenance and Strata Management Act (BMSMA) and guide the team in resolving related issues.Scope of Responsibilities:Maintenance and Operations:Develop and implement daily operations and maintenance strategies for the office towers, ensuring all facilities are maintained to the highest standards.Oversee work allocation and lead the office team in daily and cyclical maintenance, creating a safe and conducive environment for all stakeholders.Initiate preventive maintenance programs to minimize downtime and extend the lifespan of equipment and infrastructure.Safety and Compliance:Ensure all operations comply with local regulations and safety standards, fostering a culture of safety within the team.
Join our vibrant team at Accor Hotels as a Lobby Host. In this role, you will be the first point of contact for our guests, providing a warm welcome and ensuring a memorable experience. Your excellent communication skills and attention to detail will be essential as you assist guests, manage inquiries, and maintain the elegance of our lobby area.
The Trade Desk is revolutionizing how global brands and their agencies connect with audiences worldwide. Our cutting-edge media-buying platform empowers brands to create a more insightful and relevant advertising experience for consumers, establishing a new benchmark for global reach, accuracy, and transparency. If you are a talented, driven, and creative individual eager to contribute something innovative and ambitious while having fun, we want to hear from you!Your Role:As a Front Desk Associate, you will serve as a cultural ambassador for The Trade Desk, embodying our commitment to first-class hospitality and a customer-centric approach. You will play a vital role in delivering a safe, positive, and productive workplace experience. This prominent position requires exceptional customer service skills as you will be one of the first points of contact for employees, guests, and visitors.
About Mirana VenturesMirana Ventures is a leading global investment fund dedicated to fostering innovation in blockchain and Web3 technologies. We provide long-term capital and strategic partnerships to visionary founders and fund managers. Our investment strategy spans various stages of growth, from early startups to established enterprises, and we leverage our extensive network to bolster the success of our portfolio companies.Role OverviewWe are seeking a dynamic and professional Receptionist and Office Manager to represent Mirana at our Singapore office. This dual-role requires a blend of front-of-house responsibilities and comprehensive office management. You will play a crucial role in ensuring a welcoming environment for guests and team members, while maintaining an organized and efficient workspace.Key ResponsibilitiesFront Desk & Guest Experience:Welcome and greet guests, ensuring a warm and professional initial interaction.Oversee visitor access and manage reception security protocols.Handle incoming mail, deliveries, and coordinate courier services.Office Operations & Management:Take charge of daily office operations, ensuring a smooth workflow at all times.Manage pantry logistics including stocking, inventory, and vendor coordination.Organize office meals and catering for meetings and events.Maintain office cleanliness and organization by coordinating with cleaning staff and building management.Oversee office space logistics, including seating arrangements and meeting room setups.Act as the primary liaison for landlords, building management, and service vendors regarding rent and maintenance issues.Coordinate office maintenance and repairs, ensuring timely resolutions to any issues.Administrative & Coordination Support:Manage meeting room bookings, schedule meetings, and organize travel arrangements.Maintain office expenses, process invoices, and track budgets related to operations.Order and manage office supplies and equipment.Assist with onboarding logistics for new hires.
About the TeamThe CEO Office is at the forefront of executing leadership priorities, fostering essential collaboration, and enhancing organizational effectiveness at Grab. Our team thrives in a dynamic environment, tackling intricate challenges and delivering results that significantly influence Grab's future across Southeast Asia.Role OverviewThe Assistant Manager for Project Management and Content plays a pivotal role in executing CEO-led initiatives. You will assume the responsibility of project lead, adeptly transforming complex organizational data into actionable plans. This role supports the operational cadence of the CEO's Office, ensuring the precise delivery of cross-functional projects while preserving the CEO's strategic narrative on all internal and external platforms. This is a high-trust, high-autonomy position.As a 'force multiplier' for the Office, you will go beyond mere coordination, engaging in active problem-solving and representing the CEO's interests.This is a project-based position for 6 months, with potential for contract extension or transition to a full-time role.Key ResponsibilitiesYour main duties will encompass:1. CEO Project OperationsLead the comprehensive execution of CEO Office programs, ensuring all work streams adhere to OKR deadlines.Act as a delegated representative for the CEO Office in cross-functional task forces, empowered to communicate executive intentions, provide timely feedback on project agreements, and ensure that work streams meet the CEO's quality standards without constant managerial oversight.2. Strategic Content ManagementOversee the entire lifecycle of content originating from the CEO Office, ensuring the alignment of strategic narratives across all project briefs, board presentations, and internal platforms.Narrative governance - guarantee that all departmental content (Internal Relations, PR, Social) is technically synchronized with current executive intentions and project milestones.Manage content repositories and historical executive data to facilitate future executive engagements.
Key Responsibilities:As a Duty Manager, you will play a pivotal role in ensuring the seamless operation of our front office. Your primary duties will include:Conducting comprehensive orientation and training for hotel staff on service standards, procedures, and programs.Managing room availability and implementing necessary actions promptly.Overseeing colleague performance at the Front Desk, including scheduling, training, development, counseling, and support.Leading the Front Office team to enhance guest experiences during arrivals and departures.Engaging with key and VIP guests throughout their arrival, rooming, and departure processes.Ensuring that all arrival and departure procedures align with hotel standards and LQA expectations.Addressing guest feedback effectively to meet or exceed their expectations.Coordinating full house activities and managing relocations for guests when necessary.Ensuring compliance with safety, health, security, and loss control policies at the front desk.Conducting the Night Audit process efficiently.Upholding strict adherence to Credit Card Privacy and Cash Float SOP.
ncs3 seeks a Service Delivery Management Officer in Singapore to help ensure reliable service operations and maintain strong client satisfaction. This position plays a key role in coordinating daily service activities, supporting ongoing improvements, and building positive relationships with clients. Role overview Manage and oversee service delivery to clients, focusing on quality and timely execution. Collaborate with internal teams to resolve service issues and put solutions in place. Assist with continuous improvement efforts within service operations. Communicate clearly with clients and follow up to maintain positive relationships. Requirements Keen analytical skills with strong attention to detail. Interest in service delivery and operations management. Ability to work well in a team and solve problems collaboratively. Comfortable interacting directly with clients. Work environment This Singapore-based role offers a collaborative setting where new ideas are encouraged and problem-solving is valued. The team supports professional growth and welcomes innovation.
Suntec Real Estate Services Management Pte. Ltd. is seeking a dynamic and experienced Center Manager for our Commercial/Office sector in Singapore. The ideal candidate will possess exceptional interpersonal skills and a strong aptitude for leadership within our office operations team. Main Duties & ResponsibilitiesAs a pivotal member of the office Operations Team, you will lead the Office Tower Operations Team, fostering a collaborative environment. Your responsibilities will include:Team Leadership: Mentor and coach Executive and Property Officers on technical building skills and tenancy management processes.Dispute Resolution: Address disputes and claims from various stakeholders with effective incident management.Strata Management: Navigate the complexities of managing multi-strata owned properties, ensuring compliance with BMSMA and by-laws of the MCST. Maintenance and Operations:Develop and implement daily operations and maintenance strategies for office towers, ensuring all facilities are maintained to the highest standards.Oversee work allocation and lead the office team in daily and cyclical maintenance, guaranteeing a safe and pleasant environment for all stakeholders.Establish preventive maintenance programs to minimize downtime and maximize equipment lifespan. Safety and Compliance:Ensure adherence to local regulations, BMSMA, and MCST by-laws, maintaining exemplary health and safety standards.Conduct regular safety inspections to identify and mitigate potential hazards.Develop and implement efficient emergency response plans and procedures.Act as the Fire Safety Manager (FSM) for Towers, coordinating fire safety activities with internal and external stakeholders. Budget Management:Prepare and oversee the facilities budget, ensuring cost-effective resource utilization.Monitor expenses and negotiate contracts with vendors to ensure optimal value for the property.Identify and plan for capital expenditures and cyclical replacement works for building components.
About UsAt Sierra, we are pioneering a platform that empowers businesses to enhance their customer experiences through AI. With our headquarters in San Francisco, we are expanding our presence globally, including offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.Our core values guide us in our mission: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles are integral to our company culture, shaping everything we do.Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from leading tech giants. Bret serves as Board Chair of OpenAI and has held key positions at Salesforce and Facebook, while Clay has spent 18 years at Google, leading innovative projects.Your RoleWelcome visitors and manage the daily operations of the office.Create a welcoming and organized office environment by overseeing supplies, equipment, and kitchen inventory.Collaborate with building management for office maintenance and repairs.Assist the admin team in organizing company events, including happy hours, training sessions, team lunches, and celebrations.Distribute and manage company merchandise for new hires and send out gift packages as needed.Promptly address any office-related issues to foster a positive work atmosphere.Collaborate with facilities and real estate teams on office enhancements.Maintain confidentiality and discretion with sensitive information.This is a 6-month contract position and does not include full-time benefits.What You BringMinimum of 2 years in Office Management or a related role.
**About the Role**Join our dynamic team at fuku as a Front End Developer specializing in React.js! We are looking for a creative and skilled developer who excels in building seamless web applications using the latest technologies. You will collaborate closely with cross-functional teams to create high-quality solutions and ensure the maintenance of robust and efficient web applications.**Key Responsibilities**- Design, develop, and maintain comprehensive web applications utilizing React.js.- Work alongside product managers, UI/UX designers, and fellow developers to define and implement technical specifications.- Create reusable components and front-end libraries to streamline future development.- Securely and efficiently integrate front-end interfaces with back-end services.- Optimize applications for enhanced performance, scalability, and reliability.- Engage in code reviews, testing, and continuous integration/deployment (CI/CD) practices.- Troubleshoot and resolve issues across the technology stack.- Stay current with emerging technologies and recommend their adoption as appropriate.
Join Accion Labs as a Front End Web Developer and be a pivotal part of our dynamic team in Singapore. We are looking for innovative individuals who are passionate about building high-quality web applications that enhance user experience. You will collaborate closely with designers and backend developers to create seamless and responsive interfaces.
Full-time|S$2.8K/mo - S$3.5K/mo|On-site|Singapore, Central Singapore, Singapore
Role SummaryResponsibilities: As an Office Administrator, you will ensure the seamless operation of our Singapore office. This role offers you a chance to engage with various aspects of our company, including office management, facilities, IT, and recruitment administration. You will provide vital administrative support to our Management team.Salary: S$2,800 to S$3,500 monthly, commensurate with your experience.Benefits: Enjoy a generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, and more, detailed here.Role Type: This is a full-time, permanent position requiring five days a week in our Singapore office.Start Date: We are recruiting for start dates throughout 2026, occurring monthly.Location: This opportunity is based in our Singapore office.About the RoleWe are looking for a proactive and enthusiastic individual to facilitate the efficient functioning of our Singapore office. This diverse role allows you to engage with various components of our operations, including office management, facilities, IT, recruitment administration, travel coordination, and event planning. You will work on-site five days a week alongside approximately 50 team members, with opportunities for growth as our team expands.Your contribution will be essential in supporting our client delivery team to uphold our commitment to exceptional customer service and the provision of high-quality work. You will benefit from training and mentorship from seasoned colleagues within our global and local Operations teams, allowing you to shape your role and enhance office processes for improved efficiency.Key Responsibilities:Manage essential office supplies and IT equipment.Implement established IT procedures.Facilitate office purchases and process expenses.Maintain strong relationships with service providers and suppliers.Ensure a safe, tidy, and professional office environment through health and safety assessments.Welcome visitors and coordinate office visits for colleagues and clients.Handle incoming calls and messages.Organize domestic and international shipments.Coordinate external events, including client meetings and attendance at scientific congresses, as well as internal social events.Schedule meetings and arrange logistics for off-site gatherings.
Join our dynamic team as a Collections Officer at Experian, where you will play a crucial role in managing outstanding debts and ensuring timely collections. Utilize your communication skills to effectively engage with clients, negotiate payment plans, and maintain excellent customer relationships. This position offers an opportunity to contribute to the financial health of our organization while developing your career in the financial services industry.
Join Accion Labs as a Front End UI Developer and be a pivotal part of our innovative tech team in Singapore. We are seeking a talented developer who is passionate about creating seamless user experiences and has a strong grasp of modern front-end technologies.In this role, you will work closely with designers and back-end developers to build responsive and engaging user interfaces. If you thrive in a collaborative environment and have a keen eye for design, we want to hear from you!
Join our dynamic team at Accion Labs as a Front End UI Developer. In this role, you will be responsible for creating engaging and user-friendly interfaces that enhance the overall user experience. You will collaborate with designers and backend developers to implement innovative solutions and ensure high performance across various devices.As a key member of our team, you will have the opportunity to work on exciting projects that impact our clients and contribute to the success of our organization. We are looking for someone who is passionate about front-end development and eager to learn and grow in a fast-paced environment.
Mar 16, 2017
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