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Experience Level
Manager
Qualifications
We are seeking candidates with strong leadership skills and a passion for hospitality. Previous managerial experience in a hotel environment is preferred. Excellent communication and problem-solving abilities are essential. A proactive approach to guest relations will set you apart in this role.
About the job
Accor Hotels is hiring a Duty Manager in Singapore to help lead daily hotel operations. This position plays a key part in upholding service standards and supporting a positive guest experience.
Role overview
The Duty Manager oversees the smooth running of day-to-day activities throughout the hotel. This includes monitoring service delivery and addressing guest needs as they arise. The role requires a steady presence on the floor and clear communication with team members.
What you will do
Supervise daily hotel operations to ensure consistent service quality
Support and guide staff to maintain high standards
Respond promptly to guest requests and resolve issues
Promote a welcoming atmosphere for guests and colleagues
Requirements
Experience in hospitality or hotel operations
Strong leadership and communication skills
Commitment to guest satisfaction and service excellence
About Accor Hotels
Accor Hotels is a global leader in hospitality, known for its innovative and customer-centric approach. We pride ourselves on creating exceptional experiences for our guests while offering a dynamic and rewarding work environment for our employees.
Accor Hotels is hiring a Duty Manager in Singapore to help lead daily hotel operations. This position plays a key part in upholding service standards and supporting a positive guest experience. Role overview The Duty Manager oversees the smooth running of day-to-day activities throughout the hotel. This includes monitoring service delivery and addressing guest needs as they arise. The role requires a steady presence on the floor and clear communication with team members. What you will do Supervise daily hotel operations to ensure consistent service quality Support and guide staff to maintain high standards Respond promptly to guest requests and resolve issues Promote a welcoming atmosphere for guests and colleagues Requirements Experience in hospitality or hotel operations Strong leadership and communication skills Commitment to guest satisfaction and service excellence
Key Responsibilities:As a Duty Manager, you will play a pivotal role in ensuring the seamless operation of our front office. Your primary duties will include:Conducting comprehensive orientation and training for hotel staff on service standards, procedures, and programs.Managing room availability and implementing necessary actions promptly.Overseeing colleague performance at the Front Desk, including scheduling, training, development, counseling, and support.Leading the Front Office team to enhance guest experiences during arrivals and departures.Engaging with key and VIP guests throughout their arrival, rooming, and departure processes.Ensuring that all arrival and departure procedures align with hotel standards and LQA expectations.Addressing guest feedback effectively to meet or exceed their expectations.Coordinating full house activities and managing relocations for guests when necessary.Ensuring compliance with safety, health, security, and loss control policies at the front desk.Conducting the Night Audit process efficiently.Upholding strict adherence to Credit Card Privacy and Cash Float SOP.
Suntec Singapore International Convention & Exhibition Services Pte Ltd
Full-time|On-site|Singapore, Singapore, Singapore
About UsWelcome to Suntec Singapore Convention and Exhibition Centre, recognized as Asia’s premier international venue and awarded the title of the World’s Leading Meetings & Conference Centre by the World Travel Awards. With an impressive hosting capacity for over 20,000 events, our facility boasts 42,000 square metres of versatile MICE space, featuring 36 meeting rooms, 12,000 square metres of exhibition area, and two auditoriums accommodating a total of 6,850 attendees. Strategically situated, we offer flexible spaces, award-winning food and beverage options, cutting-edge technology, and a team of professionals dedicated to providing a seamless and customizable event experience, truly embodying 'The Preferred Place To Meet.'The RoleAs a Property Duty Manager, you will serve as the on-shift leader and guardian of the customer experience. Your primary responsibility is to ensure operational excellence, uphold service quality, and guarantee overall guest satisfaction during your shift.You will supervise daily operations, manage workforce deployment, and act as the primary point of contact for customers and stakeholders. In emergency situations, you will take on the role of senior reporting officer, exercising sound judgment and decisive leadership.Your crucial role contributes to maintaining seamless operations, sustaining service standards, and steering the team towards achieving our organizational goals.Your Responsibilities Will Include:Guest SatisfactionPromote an exceptional guest experience by proactively understanding and anticipating customer needs.Maintain and consistently deliver the highest standards of professionalism and service quality.Act as the senior reporting officer on duty, managing escalations, resolving complaints, and addressing special requests with tact and sound judgment.Ensure a strong Front-of-House presence to engage organizers and visitors actively, gather valuable feedback, and drive continuous improvement in service delivery.Operational DutiesLead and manage all event-related operational activities within the Centre to ensure smooth execution.Ensure service excellence and compliance with safety standards across all areas of responsibility.Conduct thorough briefings for staff and suppliers, ensuring clear communication, alignment, and effective manpower deployment for each shift.Oversee supplier performance to ensure service levels meet contractual and operational expectations.Direct emergency response efforts and manage communications, ensuring a calm, coordinated, and decisive approach.Perform regular quality inspections of facilities and services, taking swift corrective action when necessary.Maintain detailed shift logs and incident reports to facilitate effective cross-departmental follow-up.Contribute to operational planning and continuous improvement initiatives.
Effectively oversee, manage, and coordinate the daily operations of the hotel to ensure seamless service delivery.Uphold established protocols and standards at all times to guarantee optimal guest satisfaction.Collaborate with the Assistant Front Office Manager to develop a comprehensive front desk operations manual as a reference for staff.Support the Assistant Front Office Manager in recruiting, hiring, and training personnel to align with the hotel’s high standards.Possess a Degree or Diploma in Hospitality Management or a related field.A minimum of 3 to 5 years of relevant experience, preferably in the hotel industry.Demonstrate a mature, energetic, and assertive personality, with the ability to work independently as well as collaboratively within a team.Exhibit strong leadership qualities coupled with excellent interpersonal and communication skills.
As a Front Office Duty Manager at Accor Hotels, you will play a vital role in ensuring a seamless and exceptional guest experience. You will oversee the front office operations, manage the front desk team, and ensure that all guest needs are met promptly and efficiently. Your leadership will create a positive and engaging atmosphere for both guests and team members.
Role overview AccorHotels is seeking a Senior Duty Engineer based in Singapore. This position is responsible for maintaining hotel facility operations while ensuring guest satisfaction remains high. The Senior Duty Engineer leads a team of engineers and collaborates with other departments to keep all hotel systems functioning reliably. What you will do Oversee daily maintenance activities throughout the property Work with various departments to address operational requirements Guide and support a team of engineers, offering leadership and direction Ensure all maintenance work complies with safety and regulatory standards Identify and implement improvements that enhance guest experience and facility dependability Requirements Proven experience in engineering operations or facility management Background in leading technical teams Dedication to safety protocols and quality standards Strong problem-solving skills and ability to coordinate across departments AccorHotels welcomes applications from candidates who combine technical expertise with a collaborative working style for this senior engineering role.
About BitMEXBitMEX is a premier global exchange specializing in cryptocurrency derivatives, providing traders with a cutting-edge, professional trading platform. Since our founding in 2014, we have prided ourselves on our exceptional security record, boasting an impressive "no coin lost, ever!" policy.Our platform is tailored for cryptocurrency derivatives traders, ensuring low latency, deep liquidity, and optimal uptime. BitMEX currently offers over 100 derivatives contracts, 16 pairs for spot trading, and an intuitive conversion function supporting over 30 cryptocurrencies.In 2015, we transformed the market with the introduction of the Perpetual Swap, which has since emerged as the most widely traded crypto product. Upholding our dedication to transparency, since 2021, BitMEX has consistently published its on-chain Proof of Reserves and Proof of Liabilities, demonstrating that our available funds exceed total client balances.For further details on BitMEX, our initiatives, and products, please visit the BitMEX Blog or www.bitmex.com, and connect with us on LinkedIn, Discord, Telegram, and X.OverviewAs the IT Manager, you will lead the establishment of a robust IT team to support BitMEX on a global scale. Your role will involve identifying opportunities to enhance processes and procedures for the benefit of both the company and its users, implementing effective solutions, managing IT expenditures, and ensuring the IT team is equipped and motivated to excel in their roles.
We are seeking a proactive IT Service Management Manager to join our team at NCS. Reporting directly to the Senior Manager of IT Infrastructure, you will be instrumental in enhancing the efficiency of IT service management processes, ensuring that our IT operations run smoothly and effectively. Your key responsibilities will encompass process design, incident and problem management, service level governance, and the optimization of ITSM tools, all while aligning IT services with our organizational objectives and promoting a culture of continuous improvement and operational excellence.Key Responsibilities:Process Design and Implementation: Develop, document, and implement ITSM processes that align with industry best practices, including ITIL (Information Technology Infrastructure Library).Incident and Problem Management: Lead the incident and problem resolution processes, ensuring timely resolutions and conducting root cause analysis to prevent future occurrences.Change Management: Oversee the change control process, assessing the impacts of changes on IT services to minimize disruptions.Service Catalogue Management: Maintain and enhance the service catalogue, ensuring that IT services are well-defined and meet business needs.Service Level Management: Define, negotiate, and manage Service Level Agreements (SLAs) to exceed service expectations.IT Asset and Configuration Management: Manage IT asset and configuration records, ensuring accuracy in hardware, software, and configurations.Continuous Improvement: Identify improvement opportunities within ITSM processes and spearhead initiatives to boost efficiency, quality, and customer satisfaction.Training and Documentation: Develop and deliver comprehensive training programs for IT staff and end-users on ITSM processes and tools, and maintain detailed documentation.ITSM Tool Administration: Optimize ITSM tools like ManageEngine Service Desk Plus, ServiceNow, and Logic Monitor to ensure they effectively support our process automation.Reporting and Analytics: Generate and analyze performance metrics and key performance indicators (KPIs) to identify trends and areas needing attention.Compliance and Audits: Ensure ITSM processes comply with relevant regulations and standards, and prepare for both internal and external audits as required.
Role Overview Grab Holdings Limited is hiring a Category Management Manager based in Singapore. This role focuses on shaping and executing strategies to improve our product portfolio and support customer satisfaction goals. What You Will Do Lead the development and execution of category strategies. Analyze market trends to inform decision-making and identify opportunities. Work closely with teams across the business to deliver practical solutions for category growth. Who We’re Looking For Experienced in category management with a strong record of measurable success. Comfortable handling data and market analysis. Skilled at collaborating with colleagues from different departments.
Role Overview OKX is hiring an Administrative Manager to lead the Facilities Management team in Singapore. This position plays a key part in keeping office operations running smoothly and supporting employee well-being. Main Responsibilities Direct daily activities of the facilities department to maintain a safe, efficient workplace. Organize and coordinate maintenance, repairs, and upgrades for building systems. Manage relationships with vendors and handle contract negotiations. Create and enforce facility policies and procedures. Requirements Solid organizational skills and experience leading teams. Background in facilities management or a closely related area. Strong written and spoken communication abilities. Skilled at handling several projects at once.
Join our dynamic team at Cygnify as we collaborate with a leading telecom client to recruit a Senior Manager in Change Management, specializing in Technology & Transformation. This role will be pivotal in steering organization-wide change, particularly in technology-driven transformation initiatives.Key ResponsibilitiesOversee change management for significant technology and transformation projects.Develop and implement stakeholder engagement strategies, readiness assessments, communication plans, and training programs.Collaborate with technology vendors and internal teams to establish roles, outcomes, and measures of success.Create and maintain a comprehensive change management playbook, including tools, templates, and best practices.Mentor and empower stakeholders to apply change management principles effectively across the organization.Champion change management as a fundamental organizational capability.Engage with a diverse range of stakeholders including HR, business leaders, internal teams, and external technology partners.QualificationsMinimum of 6 years of experience managing Change Management projects, including at least 2 years in a Change Manager role.Demonstrated success in managing multi-location or multi-country technology adoption projects.Change management certification (e.g., Prosci) is preferred.Exceptional stakeholder management and communication abilities.Experience in developing scalable change processes and tools.
Join Delivery Hero as a PMO Manager, where you will lead our project management office and oversee strategic initiatives aimed at enhancing operational efficiency. In this pivotal role, you will manage a team of professionals, driving project success through effective leadership and collaboration.
About Us: Fuku is a premier investment banking institution in China, recognized for its extensive financial services and profound market insights. We offer a diverse array of services, including investment banking, securities, wealth management, and asset management. Our unwavering commitment to excellence and innovation has established us as a trusted provider of high-quality financial solutions to clients both locally and globally.Key Responsibilities:- Cultivate and sustain robust relationships with high-net-worth clients to comprehend their financial aspirations and deliver customized wealth management solutions.- Offer comprehensive financial guidance and investment strategies to clients, ensuring alignment with their risk profiles and long-term goals.- Collaborate with internal teams to provide a complete suite of financial services, including investment management, estate planning, and tax optimization.- Monitor and evaluate market trends to furnish clients with timely insights and recommendations for portfolio modifications.- Ensure adherence to all regulatory standards and company policies in the delivery of wealth management services.- Conduct regular assessments of client portfolios to evaluate performance and implement necessary adjustments to accommodate evolving client needs.- Identify and pursue fresh business opportunities to broaden the client base and enhance assets under management.
hmgroup is hiring an Inventory Manager in Singapore. This role centers on supervising inventory operations, keeping stock levels on target, and helping supply chain activities run smoothly. Main responsibilities Supervise daily inventory tasks and ensure records stay accurate Apply inventory management strategies that align with business objectives Review inventory data to spot trends and suggest improvements Collaborate with teams from different departments to boost operational efficiency Role focus This position involves both hands-on oversight and cross-team coordination to maintain effective inventory processes and support overall supply chain performance.
About the TeamThe CEO Office is at the forefront of executing leadership priorities, fostering essential collaboration, and enhancing organizational effectiveness at Grab. Our team thrives in a dynamic environment, tackling intricate challenges and delivering results that significantly influence Grab's future across Southeast Asia.Role OverviewThe Assistant Manager for Project Management and Content plays a pivotal role in executing CEO-led initiatives. You will assume the responsibility of project lead, adeptly transforming complex organizational data into actionable plans. This role supports the operational cadence of the CEO's Office, ensuring the precise delivery of cross-functional projects while preserving the CEO's strategic narrative on all internal and external platforms. This is a high-trust, high-autonomy position.As a 'force multiplier' for the Office, you will go beyond mere coordination, engaging in active problem-solving and representing the CEO's interests.This is a project-based position for 6 months, with potential for contract extension or transition to a full-time role.Key ResponsibilitiesYour main duties will encompass:1. CEO Project OperationsLead the comprehensive execution of CEO Office programs, ensuring all work streams adhere to OKR deadlines.Act as a delegated representative for the CEO Office in cross-functional task forces, empowered to communicate executive intentions, provide timely feedback on project agreements, and ensure that work streams meet the CEO's quality standards without constant managerial oversight.2. Strategic Content ManagementOversee the entire lifecycle of content originating from the CEO Office, ensuring the alignment of strategic narratives across all project briefs, board presentations, and internal platforms.Narrative governance - guarantee that all departmental content (Internal Relations, PR, Social) is technically synchronized with current executive intentions and project milestones.Manage content repositories and historical executive data to facilitate future executive engagements.
Join our dynamic team at sia as a Senior Consultant/Manager specializing in Asset Management & Investment Management. In this role, you will leverage your expertise to guide clients through complex financial landscapes, providing strategic insights and tailored solutions to enhance their investment portfolios.Your responsibilities will include conducting detailed analyses, developing innovative investment strategies, and collaborating with cross-functional teams to deliver exceptional client service.
Join the Nanyang Institute of Management (NIM), a leading educational institution established in 2001, dedicated to shaping future leaders through a student-centric approach. We are committed to excellence in academic and teaching standards, providing a supportive environment for holistic student development.We are excited to announce an opening for the role of Administrative Manager. This position is ideal for experienced professionals eager to contribute to our mission of educational excellence.The Administrative Manager will manage daily administrative functions and operational support for both NIM and Nanyang Training Services (NTS). This role is pivotal in coordinating training programs, overseeing administrative affairs, and facilitating effective communication with external partners to ensure the seamless delivery of training courses, study tours, and international collaborations.The ideal candidate will demonstrate exceptional organizational and communication skills, capable of multitasking effectively while providing robust operational support to ensure high-quality training program execution.
Join our dynamic team at AbbVie as the Portfolio Management Office (PMO) Manager, where you will play a crucial role in overseeing our project portfolio to ensure alignment with business objectives. In this position, you will lead a team of project managers, facilitating effective communication and project execution across various departments. Your leadership will drive the strategic direction of our projects, enabling us to deliver innovative solutions that meet the needs of our clients.
We are seeking a highly skilled Contractor for the role of Project Manager / Program Manager to join our dynamic team. This position is ideal for individuals who are adept at overseeing complex projects and driving program initiatives to successful completion. The ideal candidate will possess exceptional leadership skills, be detail-oriented, and demonstrate a proven ability to manage multiple tasks simultaneously.
Join Assurity Trusted Solutions (ATS), a dedicated subsidiary of the Government Technology Agency (GovTech), where we are committed to delivering secure and reliable digital identity services. Our mission is to establish ourselves as the leading Source of Trust in the digital realm, enhancing trust and high assurance in digital services.We are on the lookout for an innovative Application Project Manager to become a vital part of our dynamic team, working closely with public agencies to drive impactful projects.Your Role:Collaborate with project managers, solutions architects, and infrastructure engineers to implement cutting-edge digital solutions tailored to meet business objectives. You will explore new ways to leverage digital technologies across multiple concurrent projects.Key Responsibilities:Oversee and coordinate multiple projects across teams, ensuring they progress efficiently and are completed on time.Manage procurement activities, including contract renewals and license management.Coordinate the preparation and execution of system security audits and vulnerability assessments.Facilitate collaboration between development and technology teams to ensure effective communication and alignment.Develop and maintain detailed project schedules, status updates, and reports, acting as the primary source of project information.Lead regular meetings to update senior leadership on project status, challenges, and milestones.Identify and address obstacles in project execution, proactively proposing solutions and guiding decision-making processes.Implement and optimize project management tools and processes to improve team efficiency and transparency.
Accor Hotels is hiring a Duty Manager in Singapore to help lead daily hotel operations. This position plays a key part in upholding service standards and supporting a positive guest experience. Role overview The Duty Manager oversees the smooth running of day-to-day activities throughout the hotel. This includes monitoring service delivery and addressing guest needs as they arise. The role requires a steady presence on the floor and clear communication with team members. What you will do Supervise daily hotel operations to ensure consistent service quality Support and guide staff to maintain high standards Respond promptly to guest requests and resolve issues Promote a welcoming atmosphere for guests and colleagues Requirements Experience in hospitality or hotel operations Strong leadership and communication skills Commitment to guest satisfaction and service excellence
Key Responsibilities:As a Duty Manager, you will play a pivotal role in ensuring the seamless operation of our front office. Your primary duties will include:Conducting comprehensive orientation and training for hotel staff on service standards, procedures, and programs.Managing room availability and implementing necessary actions promptly.Overseeing colleague performance at the Front Desk, including scheduling, training, development, counseling, and support.Leading the Front Office team to enhance guest experiences during arrivals and departures.Engaging with key and VIP guests throughout their arrival, rooming, and departure processes.Ensuring that all arrival and departure procedures align with hotel standards and LQA expectations.Addressing guest feedback effectively to meet or exceed their expectations.Coordinating full house activities and managing relocations for guests when necessary.Ensuring compliance with safety, health, security, and loss control policies at the front desk.Conducting the Night Audit process efficiently.Upholding strict adherence to Credit Card Privacy and Cash Float SOP.
Suntec Singapore International Convention & Exhibition Services Pte Ltd
Full-time|On-site|Singapore, Singapore, Singapore
About UsWelcome to Suntec Singapore Convention and Exhibition Centre, recognized as Asia’s premier international venue and awarded the title of the World’s Leading Meetings & Conference Centre by the World Travel Awards. With an impressive hosting capacity for over 20,000 events, our facility boasts 42,000 square metres of versatile MICE space, featuring 36 meeting rooms, 12,000 square metres of exhibition area, and two auditoriums accommodating a total of 6,850 attendees. Strategically situated, we offer flexible spaces, award-winning food and beverage options, cutting-edge technology, and a team of professionals dedicated to providing a seamless and customizable event experience, truly embodying 'The Preferred Place To Meet.'The RoleAs a Property Duty Manager, you will serve as the on-shift leader and guardian of the customer experience. Your primary responsibility is to ensure operational excellence, uphold service quality, and guarantee overall guest satisfaction during your shift.You will supervise daily operations, manage workforce deployment, and act as the primary point of contact for customers and stakeholders. In emergency situations, you will take on the role of senior reporting officer, exercising sound judgment and decisive leadership.Your crucial role contributes to maintaining seamless operations, sustaining service standards, and steering the team towards achieving our organizational goals.Your Responsibilities Will Include:Guest SatisfactionPromote an exceptional guest experience by proactively understanding and anticipating customer needs.Maintain and consistently deliver the highest standards of professionalism and service quality.Act as the senior reporting officer on duty, managing escalations, resolving complaints, and addressing special requests with tact and sound judgment.Ensure a strong Front-of-House presence to engage organizers and visitors actively, gather valuable feedback, and drive continuous improvement in service delivery.Operational DutiesLead and manage all event-related operational activities within the Centre to ensure smooth execution.Ensure service excellence and compliance with safety standards across all areas of responsibility.Conduct thorough briefings for staff and suppliers, ensuring clear communication, alignment, and effective manpower deployment for each shift.Oversee supplier performance to ensure service levels meet contractual and operational expectations.Direct emergency response efforts and manage communications, ensuring a calm, coordinated, and decisive approach.Perform regular quality inspections of facilities and services, taking swift corrective action when necessary.Maintain detailed shift logs and incident reports to facilitate effective cross-departmental follow-up.Contribute to operational planning and continuous improvement initiatives.
Effectively oversee, manage, and coordinate the daily operations of the hotel to ensure seamless service delivery.Uphold established protocols and standards at all times to guarantee optimal guest satisfaction.Collaborate with the Assistant Front Office Manager to develop a comprehensive front desk operations manual as a reference for staff.Support the Assistant Front Office Manager in recruiting, hiring, and training personnel to align with the hotel’s high standards.Possess a Degree or Diploma in Hospitality Management or a related field.A minimum of 3 to 5 years of relevant experience, preferably in the hotel industry.Demonstrate a mature, energetic, and assertive personality, with the ability to work independently as well as collaboratively within a team.Exhibit strong leadership qualities coupled with excellent interpersonal and communication skills.
As a Front Office Duty Manager at Accor Hotels, you will play a vital role in ensuring a seamless and exceptional guest experience. You will oversee the front office operations, manage the front desk team, and ensure that all guest needs are met promptly and efficiently. Your leadership will create a positive and engaging atmosphere for both guests and team members.
Role overview AccorHotels is seeking a Senior Duty Engineer based in Singapore. This position is responsible for maintaining hotel facility operations while ensuring guest satisfaction remains high. The Senior Duty Engineer leads a team of engineers and collaborates with other departments to keep all hotel systems functioning reliably. What you will do Oversee daily maintenance activities throughout the property Work with various departments to address operational requirements Guide and support a team of engineers, offering leadership and direction Ensure all maintenance work complies with safety and regulatory standards Identify and implement improvements that enhance guest experience and facility dependability Requirements Proven experience in engineering operations or facility management Background in leading technical teams Dedication to safety protocols and quality standards Strong problem-solving skills and ability to coordinate across departments AccorHotels welcomes applications from candidates who combine technical expertise with a collaborative working style for this senior engineering role.
About BitMEXBitMEX is a premier global exchange specializing in cryptocurrency derivatives, providing traders with a cutting-edge, professional trading platform. Since our founding in 2014, we have prided ourselves on our exceptional security record, boasting an impressive "no coin lost, ever!" policy.Our platform is tailored for cryptocurrency derivatives traders, ensuring low latency, deep liquidity, and optimal uptime. BitMEX currently offers over 100 derivatives contracts, 16 pairs for spot trading, and an intuitive conversion function supporting over 30 cryptocurrencies.In 2015, we transformed the market with the introduction of the Perpetual Swap, which has since emerged as the most widely traded crypto product. Upholding our dedication to transparency, since 2021, BitMEX has consistently published its on-chain Proof of Reserves and Proof of Liabilities, demonstrating that our available funds exceed total client balances.For further details on BitMEX, our initiatives, and products, please visit the BitMEX Blog or www.bitmex.com, and connect with us on LinkedIn, Discord, Telegram, and X.OverviewAs the IT Manager, you will lead the establishment of a robust IT team to support BitMEX on a global scale. Your role will involve identifying opportunities to enhance processes and procedures for the benefit of both the company and its users, implementing effective solutions, managing IT expenditures, and ensuring the IT team is equipped and motivated to excel in their roles.
We are seeking a proactive IT Service Management Manager to join our team at NCS. Reporting directly to the Senior Manager of IT Infrastructure, you will be instrumental in enhancing the efficiency of IT service management processes, ensuring that our IT operations run smoothly and effectively. Your key responsibilities will encompass process design, incident and problem management, service level governance, and the optimization of ITSM tools, all while aligning IT services with our organizational objectives and promoting a culture of continuous improvement and operational excellence.Key Responsibilities:Process Design and Implementation: Develop, document, and implement ITSM processes that align with industry best practices, including ITIL (Information Technology Infrastructure Library).Incident and Problem Management: Lead the incident and problem resolution processes, ensuring timely resolutions and conducting root cause analysis to prevent future occurrences.Change Management: Oversee the change control process, assessing the impacts of changes on IT services to minimize disruptions.Service Catalogue Management: Maintain and enhance the service catalogue, ensuring that IT services are well-defined and meet business needs.Service Level Management: Define, negotiate, and manage Service Level Agreements (SLAs) to exceed service expectations.IT Asset and Configuration Management: Manage IT asset and configuration records, ensuring accuracy in hardware, software, and configurations.Continuous Improvement: Identify improvement opportunities within ITSM processes and spearhead initiatives to boost efficiency, quality, and customer satisfaction.Training and Documentation: Develop and deliver comprehensive training programs for IT staff and end-users on ITSM processes and tools, and maintain detailed documentation.ITSM Tool Administration: Optimize ITSM tools like ManageEngine Service Desk Plus, ServiceNow, and Logic Monitor to ensure they effectively support our process automation.Reporting and Analytics: Generate and analyze performance metrics and key performance indicators (KPIs) to identify trends and areas needing attention.Compliance and Audits: Ensure ITSM processes comply with relevant regulations and standards, and prepare for both internal and external audits as required.
Role Overview Grab Holdings Limited is hiring a Category Management Manager based in Singapore. This role focuses on shaping and executing strategies to improve our product portfolio and support customer satisfaction goals. What You Will Do Lead the development and execution of category strategies. Analyze market trends to inform decision-making and identify opportunities. Work closely with teams across the business to deliver practical solutions for category growth. Who We’re Looking For Experienced in category management with a strong record of measurable success. Comfortable handling data and market analysis. Skilled at collaborating with colleagues from different departments.
Role Overview OKX is hiring an Administrative Manager to lead the Facilities Management team in Singapore. This position plays a key part in keeping office operations running smoothly and supporting employee well-being. Main Responsibilities Direct daily activities of the facilities department to maintain a safe, efficient workplace. Organize and coordinate maintenance, repairs, and upgrades for building systems. Manage relationships with vendors and handle contract negotiations. Create and enforce facility policies and procedures. Requirements Solid organizational skills and experience leading teams. Background in facilities management or a closely related area. Strong written and spoken communication abilities. Skilled at handling several projects at once.
Join our dynamic team at Cygnify as we collaborate with a leading telecom client to recruit a Senior Manager in Change Management, specializing in Technology & Transformation. This role will be pivotal in steering organization-wide change, particularly in technology-driven transformation initiatives.Key ResponsibilitiesOversee change management for significant technology and transformation projects.Develop and implement stakeholder engagement strategies, readiness assessments, communication plans, and training programs.Collaborate with technology vendors and internal teams to establish roles, outcomes, and measures of success.Create and maintain a comprehensive change management playbook, including tools, templates, and best practices.Mentor and empower stakeholders to apply change management principles effectively across the organization.Champion change management as a fundamental organizational capability.Engage with a diverse range of stakeholders including HR, business leaders, internal teams, and external technology partners.QualificationsMinimum of 6 years of experience managing Change Management projects, including at least 2 years in a Change Manager role.Demonstrated success in managing multi-location or multi-country technology adoption projects.Change management certification (e.g., Prosci) is preferred.Exceptional stakeholder management and communication abilities.Experience in developing scalable change processes and tools.
Join Delivery Hero as a PMO Manager, where you will lead our project management office and oversee strategic initiatives aimed at enhancing operational efficiency. In this pivotal role, you will manage a team of professionals, driving project success through effective leadership and collaboration.
About Us: Fuku is a premier investment banking institution in China, recognized for its extensive financial services and profound market insights. We offer a diverse array of services, including investment banking, securities, wealth management, and asset management. Our unwavering commitment to excellence and innovation has established us as a trusted provider of high-quality financial solutions to clients both locally and globally.Key Responsibilities:- Cultivate and sustain robust relationships with high-net-worth clients to comprehend their financial aspirations and deliver customized wealth management solutions.- Offer comprehensive financial guidance and investment strategies to clients, ensuring alignment with their risk profiles and long-term goals.- Collaborate with internal teams to provide a complete suite of financial services, including investment management, estate planning, and tax optimization.- Monitor and evaluate market trends to furnish clients with timely insights and recommendations for portfolio modifications.- Ensure adherence to all regulatory standards and company policies in the delivery of wealth management services.- Conduct regular assessments of client portfolios to evaluate performance and implement necessary adjustments to accommodate evolving client needs.- Identify and pursue fresh business opportunities to broaden the client base and enhance assets under management.
hmgroup is hiring an Inventory Manager in Singapore. This role centers on supervising inventory operations, keeping stock levels on target, and helping supply chain activities run smoothly. Main responsibilities Supervise daily inventory tasks and ensure records stay accurate Apply inventory management strategies that align with business objectives Review inventory data to spot trends and suggest improvements Collaborate with teams from different departments to boost operational efficiency Role focus This position involves both hands-on oversight and cross-team coordination to maintain effective inventory processes and support overall supply chain performance.
About the TeamThe CEO Office is at the forefront of executing leadership priorities, fostering essential collaboration, and enhancing organizational effectiveness at Grab. Our team thrives in a dynamic environment, tackling intricate challenges and delivering results that significantly influence Grab's future across Southeast Asia.Role OverviewThe Assistant Manager for Project Management and Content plays a pivotal role in executing CEO-led initiatives. You will assume the responsibility of project lead, adeptly transforming complex organizational data into actionable plans. This role supports the operational cadence of the CEO's Office, ensuring the precise delivery of cross-functional projects while preserving the CEO's strategic narrative on all internal and external platforms. This is a high-trust, high-autonomy position.As a 'force multiplier' for the Office, you will go beyond mere coordination, engaging in active problem-solving and representing the CEO's interests.This is a project-based position for 6 months, with potential for contract extension or transition to a full-time role.Key ResponsibilitiesYour main duties will encompass:1. CEO Project OperationsLead the comprehensive execution of CEO Office programs, ensuring all work streams adhere to OKR deadlines.Act as a delegated representative for the CEO Office in cross-functional task forces, empowered to communicate executive intentions, provide timely feedback on project agreements, and ensure that work streams meet the CEO's quality standards without constant managerial oversight.2. Strategic Content ManagementOversee the entire lifecycle of content originating from the CEO Office, ensuring the alignment of strategic narratives across all project briefs, board presentations, and internal platforms.Narrative governance - guarantee that all departmental content (Internal Relations, PR, Social) is technically synchronized with current executive intentions and project milestones.Manage content repositories and historical executive data to facilitate future executive engagements.
Join our dynamic team at sia as a Senior Consultant/Manager specializing in Asset Management & Investment Management. In this role, you will leverage your expertise to guide clients through complex financial landscapes, providing strategic insights and tailored solutions to enhance their investment portfolios.Your responsibilities will include conducting detailed analyses, developing innovative investment strategies, and collaborating with cross-functional teams to deliver exceptional client service.
Join the Nanyang Institute of Management (NIM), a leading educational institution established in 2001, dedicated to shaping future leaders through a student-centric approach. We are committed to excellence in academic and teaching standards, providing a supportive environment for holistic student development.We are excited to announce an opening for the role of Administrative Manager. This position is ideal for experienced professionals eager to contribute to our mission of educational excellence.The Administrative Manager will manage daily administrative functions and operational support for both NIM and Nanyang Training Services (NTS). This role is pivotal in coordinating training programs, overseeing administrative affairs, and facilitating effective communication with external partners to ensure the seamless delivery of training courses, study tours, and international collaborations.The ideal candidate will demonstrate exceptional organizational and communication skills, capable of multitasking effectively while providing robust operational support to ensure high-quality training program execution.
Join our dynamic team at AbbVie as the Portfolio Management Office (PMO) Manager, where you will play a crucial role in overseeing our project portfolio to ensure alignment with business objectives. In this position, you will lead a team of project managers, facilitating effective communication and project execution across various departments. Your leadership will drive the strategic direction of our projects, enabling us to deliver innovative solutions that meet the needs of our clients.
We are seeking a highly skilled Contractor for the role of Project Manager / Program Manager to join our dynamic team. This position is ideal for individuals who are adept at overseeing complex projects and driving program initiatives to successful completion. The ideal candidate will possess exceptional leadership skills, be detail-oriented, and demonstrate a proven ability to manage multiple tasks simultaneously.
Join Assurity Trusted Solutions (ATS), a dedicated subsidiary of the Government Technology Agency (GovTech), where we are committed to delivering secure and reliable digital identity services. Our mission is to establish ourselves as the leading Source of Trust in the digital realm, enhancing trust and high assurance in digital services.We are on the lookout for an innovative Application Project Manager to become a vital part of our dynamic team, working closely with public agencies to drive impactful projects.Your Role:Collaborate with project managers, solutions architects, and infrastructure engineers to implement cutting-edge digital solutions tailored to meet business objectives. You will explore new ways to leverage digital technologies across multiple concurrent projects.Key Responsibilities:Oversee and coordinate multiple projects across teams, ensuring they progress efficiently and are completed on time.Manage procurement activities, including contract renewals and license management.Coordinate the preparation and execution of system security audits and vulnerability assessments.Facilitate collaboration between development and technology teams to ensure effective communication and alignment.Develop and maintain detailed project schedules, status updates, and reports, acting as the primary source of project information.Lead regular meetings to update senior leadership on project status, challenges, and milestones.Identify and address obstacles in project execution, proactively proposing solutions and guiding decision-making processes.Implement and optimize project management tools and processes to improve team efficiency and transparency.
Mar 26, 2026
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