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Director of Revenue Operations

TurnkeyNYC HQ
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications:Proven experience in revenue operations, sales enablement, or a related field. Strong analytical skills with a data-driven mindset. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, high-growth environment. Experience with RevOps tools and CRM systems. Strong organizational skills and attention to detail.

About the job

About the Position

This essential role is pivotal in supporting our dynamic go-to-market strategy. Collaborating with senior leadership, you will establish the systems, processes, and analytical insights necessary for predictable and sustainable revenue growth.

If you excel in environments where you can introduce structure, optimize workflows, and empower teams to operate with clarity and speed, then this position is tailored for you.

Key Highlights:

  • Well-funded with strong long-term backing from renowned venture capitalists.
  • A rapidly growing tech company making significant strides in its sector.
  • Acknowledged as a fast-scaling innovator.
  • Led by experienced founders and a leadership team with extensive industry expertise.
  • Positioned at a stage where you can have a meaningful impact, while also being established enough to scale confidently.

Role Overview:

This is a hands-on role that partners closely with the Founders and GTM leaders to develop systems, processes, and insights that foster predictable and efficient revenue growth.

  • Report directly to the VP of Revenue.
  • Develop and execute RevOps strategies across the entire funnel: marketing, sales, onboarding, and customer success.
  • Design, map, and enhance GTM workflows to drive improved conversion rates, seamless handoffs, and exceptional customer experiences.
  • Establish and manage a proactive plan to continuously enhance conversion rates at every stage of the funnel.
  • Oversee, manage, and regularly update the growth forecast model, including presentations to the leadership team.
  • Utilize competitive intelligence to refine conversion strategies, forecasting accuracy, and the broader RevOps framework.
  • Lead the selection, implementation, and management of RevOps tools including CRM, automation, analytics, and enablement platforms.
  • Ensure data integrity and create a centralized source of truth for GTM metrics.
  • Develop dashboards, reports, and insights that inform strategic decisions and reveal new opportunities.
  • Monitor funnel performance, pipeline health, and revenue KPIs, recommending strategic enhancements as necessary.
  • Establish the operational foundation for onboarding, training, and GTM playbooks.
  • Assist sales and customer success teams with streamlined workflows, automation, and transparent processes to minimize friction.

About Turnkey

Turnkey is an innovative tech company that is well-capitalized and supported by a robust network of high-profile venture capitalists. We are recognized as a fast-scaling innovator in our sector and are experiencing rapid growth, offering exciting opportunities for professional development and impact.

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