Director of Retail Operations

About Cubitts Cubitts is working to reshape the optical industry in the UK, where over 40 million people wear spectacles but the market has seen little change for centuries. The company’s goal is to build a truly innovative and customer-focused spectacles brand. Role Overview The Production Associate plays a key part in supporting Cubitts’ 20 retail stores and expanding digital channels. This role focuses on making sure every order is fulfilled accurately and efficiently, helping deliver a high standard of service to hundreds of thousands of customers. The position involves hands-on work in the glazing lab, stock management, order fulfillment, and logistics. Main Responsibilities Quality Control & Glazing: Assemble frames into finished spectacles, performing thorough checks at every step to meet Cubitts’ standards. Shipping & Dispatch: Manage the dispatch and shipping of orders to customers and stores, ensuring items arrive on time and in excellent condition. Order & Inventory Support: Respond to queries from stores and internal teams, maintain clear communication, monitor stock, and support accurate inventory management. Process Implementation & Efficiency: Suggest and help implement workflow improvements to save time, reduce errors, and increase productivity. Troubleshooting: Quickly identify and resolve issues in production, the lab, or dispatch, working with other teams as needed. Cross-Team Collaboration: Work closely with workshop, inventory, headquarters, retail, and customer service teams to keep operations running smoothly. KPI Management & Reporting: Track key performance indicators, ensure targets are met, and share updates and insights with the team. Inventory Control & Stock Reconciliation: Perform regular cycle counts and audits of frames, lenses, and components. Investigate discrepancies and take corrective action. Inbound Inventory & Materials Management: Receive, inspect, and log incoming inventory and materials, checking for correct quantities and quality, and ensuring documentation is complete. Brand Advocacy: Represent Cubitts’ mission and values, helping educate colleagues and customers about the brand. Location This role is based in London, England, United Kingdom.

Role Overview Cubitts is hiring an Optical Assistant in London. This role focuses on helping customers choose eyewear and ensuring every visitor receives attentive service. The position suits someone who enjoys working with people and values clear communication. Main Responsibilities Guide customers as they select frames and lenses tailored to their needs. Share accurate details about Cubitts products and services. Help maintain and display store inventory. Respond to customer questions and aim to deliver a positive in-store experience.

In the UK, over 40 million individuals rely on spectacles, yet the optical industry remains stagnant, having seen little evolution in over 300 years. We at Cubitts are on a mission to revolutionize this space.We are seeking a motivated and passionate Locum Optometrist to join our team and support our stunning stores on weekends.The ideal candidate will embody our core values and possess a relentless drive for improvement, seeking simpler or superior solutions (Pioneer). You will take immense pride in your work, ensuring excellence even during challenging moments (Proud), and you will approach every situation with humility and empathy (For All).Your Role Includes: Managing a high-demand clinic while maintaining exceptional standards. Providing outstanding patient care, fostering trust and loyalty. Delivering the renowned Cubitts Eye Exam experience consistently. Meticulously explaining all aspects of the eye examination to each patient. Thriving under pressure and adeptly handling a variety of responsibilities. Efficiently overseeing clinic operations, including supply and standard management. Assisting the team in clarifying eye health and prescription terminology for patients. Supporting dispensing activities and contributing to optical education.

Cubitts seeks an Optical Associate for the St. James store in London. This position centers on welcoming customers, guiding them through frame and lens selection, and delivering a memorable experience. The team values technical ability, careful attention to detail, and authentic customer care. Creating an inclusive and equitable workplace is a shared goal. What you will do Provide attentive service throughout each customer’s visit, following Cubitts’ experience standards. Share the story, mission, and values of the Cubitts brand during customer interactions. Help customers choose frames and lenses, offering recommendations tailored to their needs. Dispense both prescription and non-prescription lenses with accuracy. Adjust and repair frames to ensure comfort and fit. Introduce customers to the Made to Measure service, explaining its craftsmanship and benefits. Maintain a tidy, organized store with attractive displays and well-presented stock. Follow GDPR and patient confidentiality guidelines to uphold professionalism and trust. Collaborate with colleagues and other departments to support a positive team environment. About Cubitts Cubitts serves millions of spectacle wearers across the UK, emphasizing innovation and inclusivity in eyewear. The company’s commitment extends beyond its products, aiming to build a diverse team and foster a welcoming environment for all.

About Cubitts Cubitts is working to reshape the optical industry, aiming to set a new standard for innovative and customer-focused eyewear. With 40 million people in the UK relying on spectacles, the sector has seen little change for centuries. Cubitts is committed to building a diverse, equitable team and fostering an inclusive workplace where everyone has opportunities to grow. Role Overview: Optical Associate (Notting Hill) The Optical Associate helps create memorable in-store experiences for customers at our Notting Hill location. This role combines technical expertise with a friendly, welcoming approach. Optical Associates guide guests through frame and lens selection, share the Cubitts story, and ensure the store runs smoothly as part of a collaborative team. Main Responsibilities Deliver attentive service throughout each stage of the customer journey, following Cubitts’ experience standards. Communicate the Cubitts brand story, mission, and values to enrich customer interactions. Help customers select frames and lenses, offering personalized product advice. Dispense prescription and non-prescription lenses accurately. Adjust and carry out basic repairs on frames to ensure a comfortable fit. Introduce customers to the Made to Measure service, explaining its craftsmanship and benefits. Keep the store tidy and organized, with attractive displays and well-managed stock. Follow GDPR and patient confidentiality guidelines to maintain professionalism and trust. Work closely with teammates and other departments to support a positive, collaborative environment. Location Notting Hill, London, England, United Kingdom

Role Overview ion is hiring an Associate Product Manager based in London. This position works closely with teams across disciplines to support product development and improve user experiences. The role plays a part in shaping solutions that respond to both market trends and customer needs.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be part of a transformative journey in the legal profession. Supported by world-class venture capitalists and recognized in the Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' and Inc. 5000’s 'Fastest Growing Companies in America', Luminance is setting the standard for innovation.As a Product Associate, you will play a pivotal role in the design and development of our cutting-edge legal AI solutions. Collaborate with diverse teams throughout the product development lifecycle to drive success in a dynamic and fast-paced environment. Your analytical, collaborative, and communication skills will be essential for thriving in this role.We encourage candidates of all backgrounds to apply, even if your experience does not completely match the job criteria. Luminance is committed to fostering an inclusive workplace where everyone can thrive. Your passion and enthusiasm are the most significant attributes we seek!

Join Zopa as an Associate Product Manager in our London office, where you will play a critical role in shaping the future of our products. Collaborate with cross-functional teams to deliver innovative solutions that meet our customers' needs.

Join ApprovalMax, a leader in finance automation, as a Product Marketing Associate in our vibrant London office. In this pivotal role, you'll turn intricate product features into engaging and persuasive messaging that drives revenue growth in key markets.Working under the direction of our Head of Product Marketing, you will collaborate with Product, Marketing, and Revenue teams to implement go-to-market strategies, particularly emphasizing our QuickBooks Online (QBO) integration and the North American market. This hands-on role will see you contribute to campaigns, enablement materials, and product narratives that effectively communicate our value proposition.Your ResponsibilitiesGo-to-Market Initiatives (North America Focus)Assist in executing product marketing initiatives linked to our QBO integration, aligning with our global and regional GTM strategies.Gain a deep understanding of customer pain points and use cases within the North American landscape to refine messaging and positioning.Support product launches by crafting content and assets that clearly convey customer value.Demand Generation & Conversion SupportCollaborate with marketing teams to shape campaign messaging, value propositions, and audience targeting.Create narratives and content driven by use cases that bolster demand generation and conversion efforts.Provide product messaging, market insights, and proof points to enhance top- and mid-funnel activities.Help maintain and optimize our presence on third-party review platforms (e.g., G2, Capterra).Free Trial & Conversion EnhancementWork with Digital and PLG teams to enhance the free trial experience, including onboarding content and in-app communications.Analyze trial performance data and suggest improvements for messaging or content to boost conversion rates.Sales & Revenue EnablementDevelop and maintain enablement resources such as pitch decks, battle cards, and product collateral.Facilitate the trial-to-paid transition through clear and consistent messaging about value and differentiation.Monitor competitors and contribute to regular updates and materials on competitive positioning.Assist in managing product marketing tools and AI-driven enablement resources.

About EucalyptusAt Eucalyptus, we're dedicated to ensuring that good health endures for a lifetime. With over 1 billion individuals battling obesity globally, leading to preventable chronic diseases, we strive to enhance long-term healthcare.Eucalyptus is the innovative force behind Juniper, one of the largest weight management programs worldwide, seamlessly integrating GLP-1 medication with tailored nutrition, movement assistance, and clinician-guided care from a diverse team of prescribers, nurses, health coaches, pharmacists, and dietitians. Our published research demonstrates that our synergistic clinical and behavioral strategies enable patients to achieve four times greater weight loss during their Juniper treatment.Our Growth Story:Achieved 130% year-over-year revenue growth and a 90% reduction in cash burn, raising over $100M from esteemed investors including BOND, NewView, Blackbird, and Airtree.Assisted more than 350,000 patients grappling with obesity across five markets.Awarded a selective NICE endorsement to provide services to the NHS.Customized our offerings for thousands of patients in Germany and Japan.

Join our dynamic team as an Associate Product Manager at Hootsuite, where you'll contribute to the development of innovative products that empower businesses to manage their social media presence effectively. In this role, you will collaborate closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and support project execution.Your insights will help shape product roadmaps and enhance user experiences across our platforms. We are looking for a proactive individual who is eager to learn and grow in a fast-paced environment.

About AboundAt Abound, we are revolutionizing consumer lending within the UK and beyond. Through cutting-edge AI technology and Open Banking data, we empower more individuals to access fair and affordable personal finance. Unlike conventional lenders that primarily focus on credit scores, we assess the complete financial landscape—considering spending habits and repayment capabilities—to gain a profound and accurate insight into each customer's unique financial profile.Our approach has proven successful on a large scale. We have successfully disbursed over £1.3bn in loans directly to customers while achieving exceptional credit performance. For every 10 defaults anticipated by the industry, we only experience 3. Remarkably, we attained profitability just 2.5 years post-launch.With over £2bn+ in backing from leading investors including Citi, GSR Ventures, and Deutsche Bank, Abound is recognized as one of Europe’s fastest-growing fintech companies (Sifted, CNBC). As we venture into new markets and expand our product lines, we seek driven individuals eager to learn quickly, take initiative, and grow alongside us.About the RoleWe are committed to enhancing access to affordable credit by launching innovative credit products that truly make a difference. Our rapid product launches often involve collaboration with other leading fintech and consumer/e-commerce companies to provide affordable credit at pivotal moments in the customer journey. We thrive in a dynamic and highly regulated environment where products must function seamlessly from day one—not only from a technical standpoint but also in terms of operational efficiency for our customers.As a Product Associate, you will be integral to ensuring that our products are fully operational and ready for launch at scale. While collaborating closely with Product Managers on product discovery and delivery, your key impact will stem from supporting Operations teams, guaranteeing that customer support, collections, and complaints teams can effectively assist customers from the outset.This role is tailored for top-tier STEM or Economics graduates who aspire to deepen their understanding of real-world product functionality, embrace early responsibility, and advance towards a Product Manager position in a rapidly growing, industry-leading fintech.What You’ll Be DoingLaunch Readiness & Operational SupportCollaborate closely with Operations teams (customer support, collections, complaints) to ensure that new products, features, or customer journeys receive comprehensive support at launch.

About KKR & Co. Inc. KKR & Co. Inc. is a global investment firm focused on alternative asset management, capital markets, and insurance solutions. The firm manages a range of investment funds in private equity, credit, and real assets, and works with strategic partners to oversee hedge funds. Insurance subsidiaries, including Global Atlantic Financial Group, provide retirement, life, and reinsurance products. KKR aims to deliver strong investment returns through disciplined strategies and by supporting growth in portfolio companies and communities. Global Client Solutions (KCS) Team The Global Client Solutions team, known as KCS, was established in 2009 to strengthen relationships with investors. KCS now includes more than 250 professionals in 21 offices across 17 countries and four continents. The team operates in two main areas: Sales/Relationship Management and Product/Strategy Management. KCS works closely with all KKR business lines, including Infrastructure, Private Equity, Real Estate, Credit, and Capital Markets, to deliver solutions and insights to investors. The team’s long-term goal is to expand KKR’s investor base and raise capital for a growing range of products by building collaborative partnerships. Role Overview: Product Associate - Infrastructure Strategies The Infrastructure Strategies Team within KCS is hiring a Product Associate for the London office. This role focuses on supporting the full lifecycle of KKR’s Infrastructure platform, including fund structuring, marketing, fundraising, investor engagement, and relationship management. The primary emphasis is on fundraising for the Infrastructure K-Series evergreen product suite across EMEA and APAC. What You Will Do Act as a product specialist, collaborating with Infrastructure investment professionals and global capital raising teams Support active fundraising efforts for Infrastructure products, especially the K-Series evergreen suite Coordinate and respond to investor due diligence requests Work with deal teams to develop a strong understanding of the current portfolio, investment strategies, and market trends Engage with investors throughout the full product lifecycle, from structuring to ongoing relationship management Location This position is based in London.

Cubitts is reshaping how people in the UK experience eyewear. The company welcomes new ideas in the optical field and creates a workplace where everyone has the chance to grow and make an impact. Role overview The Optical Assistant is a key part of the daily store routine in London. This position greets visitors, helps them select frames and lenses, and ensures each guest receives attentive and informed service. The work combines hands-on technical tasks with a friendly, approachable attitude, supporting both customers and the wider Cubitts team. Main responsibilities Provide excellent service throughout the customer journey, meeting Cubitts' standards for experience. Communicate the Cubitts brand story, mission, and values in every interaction. Guide customers in choosing frames and lenses, offering recommendations tailored to individual needs. Dispense prescription and non-prescription lenses with accuracy. Adjust frames and carry out basic repairs to ensure proper fit and comfort. Introduce and explain the Made to Measure service, highlighting its craftsmanship. Maintain a clean, organized store with appealing displays and well-managed inventory. Adhere to GDPR and confidentiality guidelines to maintain professionalism and trust. Collaborate with colleagues and other departments to support a positive team environment. Location This Optical Assistant role is based in London, England, United Kingdom.

Location: London Start Date: Immediate The Team Our Product team is dedicated to advancing AlphaSights' vision by ensuring its effective execution. We achieve this by understanding the goals of our users, identifying opportunities for value creation and areas for improvement, developing innovative technology solutions, and collaborating with our Software Engineering and Product Design teams to implement these solutions. The Role As an Associate Product Manager at AlphaSights, you will take ownership of a specific area of product innovation and drive its progress with a high degree of autonomy. You will be part of our dynamic global technology team, tackling complex challenges that could revolutionize our operational processes. This role presents an exciting opportunity for motivated and enthusiastic individuals eager to leverage their skills in driving product innovations within a fast-expanding industry. What You’ll Do User need identification and problem definition: Gather and analyze user feedback to identify and prioritize user needs and value propositions in your product area. Iterative solution formation: Spearhead hypothesis generation and validate detailed solutions while integrating cross-functional insights. Product development: Diligently plan and oversee the software development processes necessary for your team's product solutions; collaborate effectively with Engineering and Design teams to bring your ideas to fruition. Planning: Create and maintain a transparent roadmap of prioritized initiatives for your innovation area. Executive communication: Present ideas, insights, and updates to senior management. Define, measure, and monitor KPIs to ensure your product achieves tangible business results. Who You Are Exceptional problem solver

At Suade Labs, we specialize in providing intelligent, data-driven, and scalable SaaS solutions tailored for the financial industry. Our innovative platform empowers clients to achieve regulatory reporting compliance, extract profound business insights, and seamlessly adapt to shifting regulatory landscapes.We are on the lookout for a motivated Product Operations Associate to enhance the effectiveness and scalability of our product operations. In this pivotal role, you will contribute to the seamless execution of product management processes, tools, and communications across various teams. This opportunity is ideal for individuals at the outset of their careers, offering valuable exposure to product operations, delivery workflows, and cross-functional collaboration within a dynamic RegTech environment.Your collaboration will be essential with Product Managers, Engineering, Design, and Commercial teams to bolster product processes, facilitate efficient delivery, and ensure clarity regarding product activities and priorities.Suade Labs proudly stands as an equal opportunity employer. We welcome applications from all qualified candidates without discrimination. Please note that we are unable to provide visa sponsorship for this position.

Start date: Immediate Location: London The Role Join AlphaSights as an Associate Product Marketing Manager (APMM) and take charge of product marketing initiatives within a specific technology domain. You will collaborate with Product Managers (PMs) to maximize user value from our technology offerings. Your role will involve close collaboration with Product Managers and Product Analysts on new initiatives from pre-beta stages through to post-release evaluation. You will oversee release planning, including communications, educational content creation, and collection of post-release feedback. Your goal will be to generate enthusiasm and awareness for upcoming features within your user base while diligently ensuring your features contribute to AlphaSights' overall success. This position is part of our product organization and reports to a Lead Product Marketing Manager. What You Will Do Develop Product Domain Expertise: Gain a deep understanding of specific product areas, addressing their objectives, challenges, and opportunities, while serving as a vital link between the Product team and stakeholders. You will be recognized as an expert in your domain and handle inquiries regarding technical functionality, clearly articulating the business impact of forthcoming changes. Lead Go-to-Market Strategies: Drive the design and implementation of product launch strategies, working closely with product teams to ensure impactful introductions of new products. You will facilitate a smooth transition from product development to launch and adoption, utilizing insights from prior releases to shape strategies and communications for future initiatives. User Education Initiatives: Create and execute comprehensive user education plans, which may include digital walkthroughs, live demonstrations, and written resources, ensuring users are well-equipped to utilize new features. Collaborative Engagement: Work with various teams within and outside the technology department, establishing yourself as a key figure in conveying product functionality and defining release strategies. Collect and Synthesize User Feedback: Implement structured methodologies for gathering, analyzing, and acting on user feedback to guide product enhancements. Collaborate effectively with Product Managers to align product development with user needs and experiences. Continued Adoption Strategies: Leverage qualitative and quantitative insights to formulate and implement strategies that promote ongoing product adoption.

Role overview Multiverse is looking for a Fulfillment Associate to support order processing and delivery from the London office. This role helps keep operations running smoothly so learners and partners receive what they need, when they need it. What you will do Process orders accurately and on schedule Coordinate deliveries to ensure timely arrival Support Multiverse’s mission to build a more diverse workforce through reliable fulfillment Location This position is based in London.

Join Playtech, a leading software provider for the gaming industry, as a Product Manager. In this exciting role, you will be instrumental in driving product strategy and development, working closely with cross-functional teams to deliver innovative solutions that enhance user experience and drive business growth.