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Digital Project Manager

Sword ServicesLyon, Auvergne-Rhône-Alpes, France
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for a candidate with:Proven experience in digital project managementStrong understanding of web and mobile technologiesExcellent communication and organizational skillsExperience working in Agile methodologiesAbility to work collaboratively with cross-functional teamsFluent in French and English

About the job

Sword Services partners with Olympique Lyonnais to deliver and manage digital platforms for fans, including websites, e-commerce, and mobile apps. The Lyon-based team is expanding and seeks a Digital Project Manager to coordinate stakeholders, oversee technical teams, and work with partners to ensure digital solutions are reliable, high-quality, and ready for future needs.

Role overview

This position centers on managing the full lifecycle of digital projects, from gathering requirements to delivery and ongoing governance. The Digital Project Manager serves as a connector between business teams, technical staff, and external partners, making sure projects align with business goals and deliver value to users.

Key responsibilities

  • Act as the main contact for business teams across sports, marketing, communication, and digital functions
  • Collect, analyze, and formalize business requirements
  • Monitor and interpret KPIs to identify opportunities for product improvements
  • Plan and review A/B testing campaigns
  • Draft and prioritize user stories and functional specifications
  • Develop and manage the product roadmap
  • Plan, coordinate, and oversee digital projects across web, mobile, and applications
  • Keep projects on schedule and within budget
  • Maintain quality through functional testing
  • Lead Agile or Scrum ceremonies and manage the backlog
  • Track key performance indicators and measure stakeholder satisfaction
  • Oversee digital platforms, including institutional sites, e-commerce, and mobile apps
  • Manage relationships with service providers, publishers, TMA, and integrators
  • Monitor updates, resolve issues, and validate deliverables
  • Track budgets for TMA and suppliers
  • Administer functional tools, including user rights and configuration
  • Provide level 2 support to internal users
  • Document processes and train business representatives
  • Maintain high-quality documentation, including procedures, application mapping, and DAT
  • Participate in discussions on digital service evolution and fan engagement
  • Suggest enhancements to user experience and innovation
  • Support best practices in application governance
  • Stay informed about technology trends in the digital space

Location

This role is based in Lyon, Auvergne-Rhône-Alpes, France.

About Sword Services

Sword Services is a dynamic company committed to driving digital transformation in collaboration with prominent partners like Olympique Lyonnais. We specialize in creating and managing impactful digital solutions that enhance fan engagement and deliver exceptional user experiences.

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