Deployment Strategist - New Business

At Fairstead, we are dedicated to creating affordable housing solutions that enhance communities across the nation. Our headquarters are in New York, with additional offices in Colorado, Florida, and Washington D.C. We proudly manage a diverse portfolio of over 27,000 apartments in 28 states. As a fully integrated real estate firm, we combine development, construction, and property management to provide high-quality housing options that meet the needs of our residents.We believe that affordable housing must be well-designed, meticulously managed, and ethically operated. Our goal is to create and maintain housing that benefits residents while delivering lasting value to our communities, partners, and stakeholders. We disrupt conventional industry practices with our innovative, tech-driven approach to affordable housing. In addition to our core real estate services, we offer cutting-edge service lines that enhance resident experiences, fortify communities, and boost operational efficiency. We are committed to embracing digital advancements, data-driven strategies, and emerging technologies, including artificial intelligence, to establish scalable systems that underpin sustainable growth, all while fostering a culture of entrepreneurship, innovation, collaboration, commitment, and integrity.ResiBridge, our independent Internet Service Provider, is focused on delivering affordable connectivity that empowers communities to stay connected. Our mission is straightforward: to provide seamless internet access through professional-grade routers, free installation, and unmatched customer service.Currently serving areas in Maryland, Ohio, Kentucky, and the New York City metropolitan area, including Newark, New Jersey, ResiBridge is swiftly expanding to additional cities nationwide. We design, build, and maintain a state-of-the-art hybrid network using fiber-optic technology and high-capacity wireless links, specifically optimized for multi-dwelling units (MDUs). By utilizing innovative technologies typically reserved for commercial settings, ResiBridge ensures exceptional performance and bandwidth, resulting in a superior customer experience from initial setup to ongoing support.At ResiBridge, we prioritize innovation, collaboration, and customer-centric solutions. Our aim is to cultivate a diverse and supportive workplace where every team member can excel and make a significant impact.

Fairstead is a purpose-driven real estate firm committed to constructing affordable communities nationwide. With headquarters in New York and additional offices in Colorado, Florida, and Washington DC, Fairstead manages a portfolio exceeding 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, we unify development, construction, and property management to deliver high-quality affordable housing that meets the needs of our residents at scale.We believe that affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. Our mission is to create and preserve housing that not only serves our residents but also provides enduring value to communities, partners, and stakeholders. Fairstead challenges conventional industry standards through our tech-forward, entrepreneurial approach to affordable housing. In addition to our core real estate capabilities, we offer innovative services aimed at improving resident outcomes, enhancing community strength, and fostering operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to create scalable systems that support sustainable growth, all while fostering a culture of entrepreneurship, innovation, partnership, dedication, and integrity.ResiBridge is an independent Internet Service Provider offering low-cost connectivity solutions that empower communities to stay connected. Our straightforward mission is to provide seamless internet access through professional-grade routers, free installation, and unmatched service.Currently serving parts of Maryland, Ohio, Kentucky, and the New York City metropolitan area, including Newark, New Jersey, ResiBridge is rapidly expanding into other cities across the United States. We design, build, and manage a state-of-the-art hybrid network featuring fiber-optic technology and high-capacity wireless links, specifically optimized for multi-dwelling units (MDUs). By leveraging innovative technologies typically reserved for commercial applications, ResiBridge ensures exceptional performance and bandwidth, delivering an outstanding customer experience from initial onboarding to ongoing support.At ResiBridge, we value innovation, collaboration, and customer-centric solutions. We strive to foster an inclusive and supportive workplace where every team member can thrive and make a meaningful impact.

Join Treeswift as a Deployment LeadAt Treeswift, we are on a mission to empower energy companies to modernize their field operations amidst increasing environmental threats and system expansion demands. Our innovative technology utilizes advanced sensors mounted on backpacks and vehicles to collect LiDAR and imagery data. This data is processed with our AI models, delivering actionable insights through our web platform.Since initiating our partnerships with utilities in June 2024, we've rapidly expanded to work with three of the five largest utilities in the U.S., continuously growing our customer base and use cases. Our team combines expertise from leading institutions in robotics and enterprise software development, supported by significant investment from top-tier investors.Role OverviewAs a Deployment Lead, you will play a pivotal role in enhancing customer success and product development. Your key responsibilities will include:Leading Deployment Initiatives: Manage deployment and service expansion at our critical customer sites. This involves training users on our platform, defining project requirements, tracking deliveries, and presenting findings to executives. You will also proactively identify opportunities for growth within customer accounts.Product Feature Development: Collaborate closely with engineering and product teams to scope and develop new product features. Your direct engagement with customers will inform necessary improvements and new functionalities, ensuring our solutions meet their needs effectively.

Role Overview Strada is hiring an AI Deployment Lead based in New York. This role centers on driving the rollout of artificial intelligence solutions across multiple projects. The position involves working closely with teams from different disciplines to integrate and refine AI technologies within the organization. What You Will Do Lead the deployment of AI systems, ensuring smooth adoption and technical alignment across projects Work with cross-functional groups to deliver solutions that improve how Strada operates Guide teams as they build and implement new AI-driven applications to support business goals Help shape strategies that use AI to make processes more efficient and support company initiatives Who We’re Looking For Strong technical background in artificial intelligence or related fields Experience leading teams or projects involving AI implementation Ability to collaborate with colleagues across engineering, product, and business functions This position is based in New York. Candidates who are motivated to use AI to improve business processes are encouraged to apply.

About Method SecurityAt Method Security, we are at the forefront of transforming cybersecurity to combat the escalating threats posed by artificial intelligence. Our mission is to safeguard vital sectors—spanning government, defense, and key commercial industries—against these advanced challenges by developing innovative, autonomous defense solutions. We unite our expertise in AI, cybersecurity, and software engineering to create cutting-edge products that aim to shift the balance of power from attackers to defenders.Our Culture and ValuesBy joining Method, you become a part of an elite, purpose-driven team that champions innovation, transparency, and exceptional quality. We are dedicated to fostering an inclusive environment that embraces diverse perspectives while maintaining rigorous standards. Our team operates on the principles of trust, efficiency, and respect, enabling everyone to make meaningful contributions. At Method, you will be empowered to advance projects independently, receive the support needed to overcome challenges, and play a pivotal role in redefining the future of cybersecurity.Role OverviewAs the Deployment Lead at Method, you will oversee customer engagements with some of the most crucial security teams globally. Your primary focus will be to ensure that our clients maximize their success with the Method platform by serving as the key liaison for managing tactical customer relationships. This multifaceted role encompasses account management, business development, technical analysis, product enhancement opportunities, and user support. We are looking for a versatile, proactive individual who is passionate about revolutionizing cybersecurity. At Method Security, we often deploy our Engineering team directly to client sites, and in this role, you will be instrumental in identifying product value, customer prospects, and business improvements.You may currently be associated with a top-tier consulting firm or managing an operational function within a technology company and are eager to engage with a critical mission while leveraging your analytical skills. You will collaborate closely with a technical counterpart in the Mission Operations Engineer role, who is responsible for delivering, administering, and extending the Method platform.Key ResponsibilitiesEngage with customer stakeholders, ranging from analysts to executives, to ensure Method's solutions are effectively integrated and addressing critical challenges.Oversee deployment projects to facilitate a seamless adoption of the Method platform within client organizations.

Join Superdial as a Deployment Operations Lead, where you will spearhead end-to-end deployment processes for our enterprise clients. This opportunity is tailored for exceptional operators with consulting or Strategy & Operations backgrounds who aspire to transition from advisory roles to execution ownership.In this pivotal role, you will guide intricate customer engagements from the initial onboarding phase to full production rollout, orchestrating collaboration among customer stakeholders and internal teams. Your contributions will significantly influence customer success, retention, and growth.Key ResponsibilitiesLead Enterprise Deployments (0 → Live)Oversee comprehensive onboarding, implementation, and launch processes for enterprise clients.Facilitate smooth trial-to-production transitions, establishing clear milestones and accountability.Manage deployment timelines, execution, and outcomes across various stakeholders.Act as the Customer Operations Point of ContactServe as the main liaison for customer leadership and operational teams.Conduct operational syncs, drive decision-making processes, and maintain project momentum.Convert ambiguous business requirements into structured execution plans.Design & Drive Operational WorkflowsCreate and implement workflows tailored to operational objectives.Ensure all systems, data, and processes are prepared for go-live.Collaborate with technical teams to translate business needs into actionable production processes.Problem-Solving at the System LevelConduct root cause analyses and implement corrective actions for performance deficiencies.Identify bottlenecks within workflows and conversion points.Continuously enhance deployment quality, speed, and scalability.Cross-Functional LeadershipCoordinate efforts across Account Management, Production Operations, AI Engineering, and Platform teams.Bridge communication between customers, product teams, and engineering.Scale for GrowthDevelop playbooks and frameworks to standardize enterprise deployments.

ABOUT GOVSIGNALSAt GovSignals, we are at the forefront of revolutionizing government contracting through innovative AI-driven solutions. We are transforming a multi-billion dollar industry, enabling private sector technologies to secure government contracts with unprecedented speed, thereby enhancing national security and stimulating economic growth.Our advanced government contracting AI platform empowers contractors, ranging from small businesses to Fortune 500 companies, to pursue more opportunities and create fully compliant, successful proposals in mere hours instead of months. As a leading aggregator of U.S. government data, we set the trends that others follow.THE ROLEWe are on the lookout for a Deployment Strategist who will act as a trusted advisor and strategic partner for our largest enterprise accounts. This individual will oversee the complete customer journey from onboarding to expansion, ensuring that clients derive maximum value from the GovSignals platform and uncovering opportunities for deepening partnerships.The ideal candidate embodies startup spirit and possesses fluency with enterprise environments. We seek someone who thrives in dynamic situations, builds trust with senior stakeholders, and translates customer workflows into effective platform adoption strategies. You will analyze complex organizational processes, train various user groups, and identify expansion opportunities that foster mutual growth. This role requires a high level of customer engagement and the ability to function as both a strategist and an executor.KEY RESPONSIBILITIESCustomer Onboarding & ActivationOversee the entire onboarding process for enterprise accounts, from kickoff to go-live.Conduct discovery sessions to identify customer workflows, pain points, and success criteria.Develop and implement customized deployment plans that expedite time-to-value.Collaborate with cross-functional teams (product, engineering, support) to eliminate obstacles.Training & EnablementCreate and deliver training programs tailored for diverse user personas (capture managers, business development teams, proposal writers, executives).Develop account-specific playbooks, guides, and best practices documentation.Foster champions within customer organizations to encourage internal platform adoption.Host regular office hours and enablement sessions to reinforce platform proficiency.

Join our dynamic team at Maki as an AI Deployment Architect, where you'll play a pivotal role in configuring, deploying, and enhancing our AI agents tailored for enterprise clients. This position uniquely blends product knowledge, engineering expertise, and customer delivery, allowing you to transform business requirements into effective solutions. Your focus will be on ensuring that each deployment meets the specific needs of our clients while continuously optimizing performance and system stability.As a key technical partner, you will guide customers through crucial configuration decisions, troubleshoot complex issues, and help them leverage AI-driven screening in their operations. Additionally, you will serve as a vital feedback channel between our field teams and product development, identifying trends for platform improvements and validating new features in real-world scenarios.This role demands a high level of technical acumen and hands-on involvement. As we scale deployments across various industries and regions, you will establish standards, tools, and best practices that ensure the scalability of our AI agents.Key Responsibilities:Configuration and Deployment:Develop and customize screening flows based on client needs and job specifics.Set up state prompts, tone parameters, voice selections, transitions, and conditional logic.Establish and maintain custom vocabularies for ASR where applicable.Conduct demos and oversee pilot implementations from inception to completion.Troubleshooting and Iteration:Examine conversation transcripts to pinpoint errors or inconsistencies.Execute targeted debugging through isolated state tests.Rapidly iterate on prompts and configurations to enhance performance.Utilize SQL to analyze behavior patterns, identify systemic issues, and validate enhancements.Client Partnership:Guide customers on screening design, user personas, and AI interview best practices.Clearly communicate technical concepts, limitations, and potential trade-offs.Manage client expectations during pilot phases and create structured feedback mechanisms for ongoing improvement.Act as a trusted advisor throughout the deployment and refinement processes.Product Collaboration:Identify recurring issues and improvement opportunities to enhance our platform.Collaborate closely with product teams to validate new capabilities with actual customers.

Location: New York, NYWork Model: Onsite, 5 days per weekIndustry: Enterprise Software / B2B SaaSCompensation: $130,000–$230,000 base salary + bonus + equity About talentpluto talentpluto builds enterprise software that helps organizations manage complex deployments and streamline operational workflows. The company is growing quickly, with a focus on delivering solutions that address real customer needs and support large-scale system adoption within enterprise teams. As the team expands, talentpluto is investing in customer-facing roles to improve implementation outcomes, drive product adoption, and build lasting customer relationships. The culture values ownership, collaboration, and meaningful engagement with clients. Role Overview The Deployment Strategist works onsite in New York, partnering directly with customers to guide implementation, rollout, adoption, and expansion projects. This role translates customer requirements into effective workflows on the talentpluto platform, leads deployments, and serves as a strategic advisor throughout the customer journey. This position bridges implementation, customer strategy, and product feedback. It suits someone who enjoys tackling operational challenges, collaborating with clients, and shaping product direction based on real-world use. The role provides broad exposure to delivery, relationship management, rollout planning, and cross-team collaboration. Key Responsibilities Work directly with customers to understand their processes and ensure successful platform deployment. Translate customer needs into scalable workflows and implementation plans. Lead adoption and rollout efforts so customers see value quickly. Manage daily communication and coordination across customer projects. Spot opportunities for wider rollout, expansion, and long-term account growth. Share actionable feedback with internal teams to improve product features and priorities. Collaborate with product, operations, and leadership to support implementation success. Approach complex customer challenges with a strategic, execution-focused mindset.

Join Thread AI as a Federal Deployment LeadThread AI is at the forefront of developing an innovative AI orchestration engine, and we are eager to welcome passionate individuals to our expanding team. Our mission is to simplify infrastructure for enterprises and public sector agencies striving to fully leverage AI and AI Agents.Based in New York, our team consists of seasoned professionals with a proven history of designing and implementing intricate workflows and infrastructure solutions. We operate as a nimble group of engineers, strategists, and product innovators, with our co-founding members having spent years developing AI/ML products at Palantir for both the private and public sectors.We believe that a small, committed team with a flat organizational structure fosters a collaborative culture, enabling us to innovate and deliver superior products more efficiently than larger, hierarchical organizations. As AI transforms the way we work, we are dedicated to ensuring it is trustworthy, verifiable, and centered around human needs. This guiding principle informs all our developments and operations.Role OverviewThis position transcends traditional project management; it is a blend of strategic insight, technical expertise, client engagement, and unwavering ownership.Full Lifecycle Ownership: Engage with federal agencies to dissect their most complex challenges, devise a production roadmap using Lemma, and drive initiatives through compliance, political landscapes, and technical ambiguities.Navigating the Federal Landscape: Collaborate with federal CTOs to define requirements, map data flows across agency systems, prepare ATO documentation, and proactively identify potential compliance bottlenecks.Technical Decision-Making: Design multi-tenant deployment architectures, rigorously evaluate assumptions with engineering teams, and engage in substantial discussions regarding trade-offs between various methodologies.Shaping the Practice: Contribute to defining Thread AI's strategy in the federal market, including partnerships, delivery models, and recruitment. This is a foundational role.Candidate ProfileFirst-Principles Thinker: Possess the ability to instinctively analyze complex, ambiguous challenges into their fundamental components, synthesizing technical constraints, political factors, compliance needs, and user behaviors into a coherent strategy.Federal Fluency: Familiarity with key federal frameworks such as FedRAMP, ATO packages, FISMA, NIST 800-53, and IL4/IL5, without necessarily being a compliance engineer.

About ValonValon is pioneering an AI-driven operating system designed for regulated financial sectors, beginning with mortgage servicing. As a Series C enterprise backed by a16z, we are reshaping industries often deemed too complex for innovation. Instead of relying on outdated legacy systems, we've established our own mortgage servicing business, currently managing over $110 billion in loans. This strategic approach has provided us with profound insights into the complexities required for creating effective software in regulated environments.Our achievements are evident: we have revolutionized mortgage servicing from a 0% margin operation to achieving margins exceeding 60%, all while significantly enhancing customer experiences. Major enterprise contracts are being rolled out across the industry.Our flagship platform, ValonOS, streamlines processes to be structured and programmable, making it exceptionally suited for the AI era. With a unified system that leverages rich data, our AI agents not only automate tasks but also continuously optimize overall operations. Our ambition extends beyond mortgage servicing as we aim to transform regulated industries and more.

About FelicityAt Felicity, we empower business teams by harnessing the power of AI. Our innovative platform transforms chaotic, manual processes into structured, efficient systems, enabling teams to focus on what matters most.Today’s business teams often find themselves entangled in cumbersome workflows across disparate systems. Our solution addresses this gap by providing a no-code editor that allows users to encapsulate intricate business logic and seamlessly integrate with external systems, creating tailored AI agents to enhance their productivity. Our robust workflow engine ensures these processes are executed reliably at scale, meeting the stringent demands of real operational needs.Initially focused on healthcare, we are now broadening our reach to assist teams in various sectors that encounter similar operational challenges. With a funding of $5.75M from esteemed investors such as Accel, XYZ, and Afore, our team is committed to excellence across engineering and go-to-market strategies.Your RoleWe are searching for a GTM & Deployment Lead who will take charge of customer engagement from initial outreach through to converting pilot projects into enterprise contracts. This unique role blends sales, implementation, and product development.You will engage directly with customers to finalize deals, execute pilot projects, and leverage the Felicity platform to address their most pressing challenges. Collaborating closely with our founders, engineering team, and clients, you will shape the deployment and development of our solutions.Your ResponsibilitiesInitiate Sales and Customer EngagementLead outreach efforts and engage in initial customer discussions.Analyze customer workflows to discover impactful opportunities.Conduct pilot project scoping and establish clear success metrics.Effectively communicate the value of Felicity in practical terms.Manage Pilot Projects from Start to FinishDesign and execute pilot projects with defined goals and timelines.Convert complex workflows into streamlined automations.Quickly configure and deploy solutions.

Peregrine Technologies, supported by premier Silicon Valley investors, is on a mission to aid public safety organizations, governmental bodies at all levels, federal agencies, and private-sector institutions in tackling societal challenges with unparalleled speed and precision. Our cutting-edge AI platform transforms fragmented data into actionable intelligence, providing vital insights that facilitate swift decisions and enhance outcomes across all interactions. Currently, we serve hundreds of clients across more than 30 states and two countries, positively impacting over 125 million individuals. As we expand further into enterprise markets and internationally, we are amplifying our mission.Role OverviewWe are in search of a dynamic Recruiter to identify exceptional talent across all areas of our organization, with a key focus on our post-sales positions, such as the Deployment Strategist. We need a dedicated and results-oriented individual who is passionate about building and nurturing talent pipelines for several high-priority roles. In alignment with Peregrine’s growth trajectory, we seek a proactive recruiter capable of innovatively sourcing and attracting top talent through the complete recruiting lifecycle. Key responsibilities include:Identifying both active and passive candidates using advanced sourcing techniques across various channels.Reviewing resumes and conducting preliminary screening to assess candidate qualifications.Efficiently closing candidates while meeting hiring objectives.Collaborating with in-house recruiters and hiring managers to enhance efficiency and innovation.Maintaining relationships with high-quality prospects to foster engagement.Executing sourcing strategies to develop diverse and high-quality talent pipelines.

Who Are We?At Kaizen Labs, we believe that government technology has consistently underperformed, leaving citizens with outdated digital experiences even for crucial public services.Our mission is to rebuild trust in American public services by creating effective technology solutions. We collaborate with governmental agencies at all levels to modernize legacy systems, replacing them with cutting-edge, AI-driven software designed for the public it serves. Starting from Parks and Recreation, our vision is to create a comprehensive software layer that facilitates how Americans engage with the services their government provides.Currently, our platform serves over 40 million residents across 50+ agencies in 17 states.Founded in 2022 and headquartered in New York City, we have successfully raised $35 million from esteemed investors including NEA, A16z, Accel, 776, and Carpenter Capital. Our team of builders, designers, and operators believes that beautifully designed software is essential for regaining public trust in government.

About Network Right:At Network Right, we are dedicated to transforming the IT landscape by prioritizing human-centric, innovative solutions tailored to the unique needs of each client. Our mission is to redefine the IT service industry by creating custom strategies that bridge the gap between technology and people, enhancing the efficiency and ease of operations for businesses of all sizes.Why You Should Join Us:Joining our dynamic team means gaining exposure to a diverse range of IT systems, cultivating networks, and experimenting with cutting-edge technology. You will engage in strategic planning for technology stacks and projects while collaborating with passionate professionals dedicated to supporting businesses globally. Your contributions will help companies streamline their operations and solve real-world IT challenges with flexible solutions.We pride ourselves on being an organization that genuinely cares about its clients and employees. As a close-knit team of technology enthusiasts, we work together to create exceptional solutions while enjoying meaningful interactions.Position Overview:As the IT Manager, you will oversee the development and scaling of client IT infrastructures while leading and mentoring internal team members. Your responsibilities will include managing diverse client environments ranging from Mac OS to Windows, formulating and implementing IT policies and roadmaps, and defining IT budgets. You will foster strong relationships with clients, including business owners and C-level executives, ensuring efficient service delivery and team development.This role requires onsite presence up to four days a week, with occasional travel to client locations within the New York City Metropolitan area.Key Responsibilities:Act as the final escalation point for your team and client issues.Develop and implement IT roadmap planning for your clients.Manage physical assets including inventory, cable organization, and workspace arrangement.Oversee and support identity providers governing application access, such as Okta and Google Workspace.Create and regularly update standards, policies, and procedures as well as best practices to enhance service delivery.

About Amigo Amigo partners with healthcare organizations to build AI infrastructures that improve both patient and provider experiences. The company’s AI agents support clinical workflows and patient engagement throughout the care journey, from pre-visit intake and care navigation to post-visit care plans and ongoing patient monitoring. Amigo recently closed a Series A round backed by Madrona, General Catalyst, and Optum Ventures. The team works with top academic medical institutions, and their AI agents have already managed more than 3 million patient interactions. That number is expected to grow significantly in the coming year. Role Overview: AI Deployment Strategist The AI Deployment Strategist works directly with healthcare clients to design and scale AI solutions tailored to their most pressing needs. This role takes full ownership of the client relationship from contract signature through program expansion, ensuring each deployment delivers meaningful results and measurable value. Acting as a strategic partner and advocate, the strategist guides clients in identifying opportunities, building business cases, measuring outcomes, and expanding successful programs. Translating complex organizational challenges into practical AI solutions with clear ROI is central to this work. Success in this role requires strong customer empathy, strategic thinking, and business judgment. This is not a typical customer success position. The strategist integrates closely with client organizations, mapping out their systems and decision-making processes. The goal: facilitate growth and impact across clinical, operational, and financial domains. Location This position is based in New York City.

Join our dynamic team as a Lead Site Supervisor/Network Engineer, overseeing a Cisco 2900 deployment across the state of New York. This role offers a unique opportunity to lead a team of skilled installers in an enterprise environment while managing logistics and ensuring seamless installation of Cisco 2900 routers and Aruba access points.Your leadership will be crucial as you coordinate with clients and direct the deployment process, primarily working during nights when job sites are closed for business. Each project will require 1-2 nights at each location before moving to the next site.The project is anticipated to last for about one year with the possibility of extension. We are looking for proactive individuals who excel at problem-solving and have a strong background in installation.Please respond quickly as we are eager to fill this position!

Deployments LeadGrotto AI | New York City (In-Person) | 2-10 Years ExperienceOverview:Are you an exceptionally organized individual with a warm demeanor? Grotto AI is seeking a Deployments Lead to take charge of our customer relationships, overseeing implementations, training, and ongoing support. As the third employee at our innovative AI company, which just secured $10 million in funding to tackle a $500 billion challenge in the rental housing market, you will play a vital role in reducing losses from vacant apartments.About UsGrotto AI is revolutionizing the multifamily housing sector by enhancing the capabilities of apartment teams during critical interactions. Our platform focuses on leasing conversations, an essential decision for many individuals each year. Through data analytics from millions of interactions, we discovered that genuine curiosity and the ability to connect with potential tenants are the key to successful leasing, capabilities that traditional AI struggles to replicate.Our innovative solution provides leasing agents with real-time guidance during calls and tours, enabling them to establish rapport, address objections, and significantly increase lease signings. Our success is evident, with an impressive 80%+ conversion boost reported by Weidner Apartment Homes, managing over 72,000 units. Our clients describe us as 'the best vendor they’ve ever partnered with.'This is merely the beginning of our journey. We envision a future where important conversations foster deeper connections.Your ResponsibilitiesAs the Deployments Lead, you will own the customer relationship from the moment they sign the contract through to their long-term success. Your responsibilities will include:Implementations & Onboarding: Facilitate the transition to our platform by configuring the system, training teams, and ensuring a seamless onboarding experience. Our approach is proactive and attentive, akin to the service one would expect at a world-class hotel.Training: Conduct engaging training sessions that inspire leasing teams to utilize the Grotto platform effectively. This role requires genuine interaction rather than mere script reading—understanding their workflows and showcasing the tangible benefits of our solution.Ongoing Support: Serve as the go-to person for our customers, offering assistance and ensuring they feel supported throughout their journey with Grotto.

Lead HVAC Technician – Bronx, NY Airtronics is hiring a Lead HVAC Technician to join our skilled team in the Bronx. We focus on quality service and take pride in supporting our community and each other. Compensation and Benefits Hourly pay: $40–$65 per hour, based on experience and certifications (higher rates for VRF specialists) Performance bonuses: Earn more based on your results Sign-on bonus: One-time bonus when joining Benefits: Medical, dental, vision, 401(k) with company match, paid vacation, holidays, and PTO Tools and vehicle: Company provides all necessary equipment Schedule: Full-time with opportunities for overtime and advancement Team culture: Supportive group that values hard work and camaraderie What Makes Airtronics Different Meaningful work: Contribute to clean energy projects in the Northeast Core values: People-first approach, respect, quality, excellence, and commitment Variety: Work on high-efficiency systems and diverse projects Recognition: Contributions are noticed and appreciated Key Responsibilities Diagnose and repair residential and light commercial HVAC systems (central air, ductless splits, VRF, gas/electric heating) Communicate clearly and professionally with homeowners and clients Ensure all work meets safety and industry standards Use ServiceTitan software to document service visits and updates Participate in emergency service calls as part of the on-call rotation Ready to take the next step in your HVAC career? Apply now to schedule a short phone conversation and learn more about working with Airtronics.