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Cyber Claims Specialist

Cowbell CyberSydney, Australia (Remote)
Remote Full-time

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Experience Level

Experience

Qualifications

Ideal candidates will possess a strong background in claims handling, particularly in cyber insurance. A proactive approach to problem-solving, excellent communication skills, and the ability to work collaboratively with diverse teams are essential. Candidates should also be familiar with the Australian insurance landscape and regulatory environment.

About the job

Cowbell is pioneering a transformative approach to cyber insurance by leveraging cutting-edge technology and data analytics to equip small and medium-sized enterprises (SMEs) with proactive insights into cyber risk exposures. Our innovative model combines insurance coverage with adaptive solutions tailored to the evolving threats faced by businesses today and in the future. By championing adaptive insurance, Cowbell continuously monitors policyholders' cyber risk profiles through ongoing risk assessments and underwriting practices. Our unique AI-driven underwriting platform, powered by Cowbell Factors, streamlines the insurance process, reducing the time from submission to issuance to under five minutes.

Founded in 2019 and headquartered in the San Francisco Bay Area, Cowbell has experienced rapid growth, expanding its operations across the U. S., Canada, U. K., and India. This momentum was recently reinforced by a successful Series C funding round, securing $60 million from Zurich Insurance, which highlights the confidence in our mission. With the support of over 25 leading reinsurance partners, Cowbell is set to reshape how SMEs navigate the complex landscape of cyber threats on a global scale.

Cowbell is currently seeking a Cyber Claims Specialist to enhance our claims capability in Australia. This role will be pivotal in managing and overseeing cyber insurance claims for Australian policyholders, collaborating closely with brokers, underwriters, distribution teams, insurer partners, and specialized vendors. As we expand our global footprint, this position will help establish and solidify Cowbell’s claims presence in Australia, ensuring our claims philosophy and service standards are in alignment with our teams in the UK and US, while also adhering to local market regulations and expectations.
Key Responsibilities:
  • Oversee the complete lifecycle of cyber claims from notification through resolution for Australian policyholders.
  • Serve as a primary claims contact for both brokers and insured clients within the Australian market.
  • Collaborate closely with underwriting and distribution teams to provide valuable claims insights, enhance broker engagement, and position claims as a competitive differentiator.
  • Contribute to the development of claims data analysis, trends, and reporting specific to the Australian portfolio.
  • Assist in creating and delivering engaging claims presentations and training sessions.

About Cowbell Cyber

Cowbell Cyber is a forward-thinking provider of cyber insurance, focused on small and medium-sized enterprises. Our mission is to redefine the landscape of cyber insurance by using advanced technology and continuous risk assessment to offer tailored coverage solutions that meet the dynamic challenges of today's cyber threats.

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