Customer Support Specialist

Join StemXpert1 as a Help Desk Support Specialist, where you will be at the forefront of providing exceptional technical assistance to our valued clients. Your primary responsibility will be to troubleshoot and resolve technical issues, ensuring a seamless user experience. Utilize your problem-solving skills and technical expertise to assist users with software, hardware, and network-related inquiries.

Join Our Dynamic Team!At DSI Systems, boasting over 40 years of expertise in sales enablement and tailored business solutions, we strive to deliver exceptional value that drives results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and rewarding work environment provides chances for personal growth and a significant impact.Position OverviewThe Retail Support Specialist (RSS) offers comprehensive, frontline assistance to AT&T customers within busy national retail environments. In this role, you will interact directly with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in high-pressure, high-traffic scenarios. Success in this position requires exceptional communication skills, emotional resilience, technological proficiency, and the ability to maintain composure and professionalism in a dynamic retail setting. Primary Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network complications, and feature functionalities.Operate effectively in fast-paced retail settings while maintaining focus, professionalism, and service quality during peak periods and escalated issues. Retail Partner SupportServe as the AT&T subject matter expert for retail employees and third-party labor associates.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Proactively collaborate with store leadership to address customer concerns, fostering partnership alignment and ensuring an outstanding customer experience.Work Environment & Schedule ExpectationsThis role is based in a retail environment and necessitates standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays as per business requirements.Comfortable working in bustling, customer-facing environments with frequent interactions and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly and accurately document all interactions.Adhere to company policies, compliance standards, and privacy regulations.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.

As a Behavior Support Specialist at Uncommon Schools, you will play a pivotal role in fostering a positive and supportive environment for our students. You will work closely with students who require additional behavioral support, implementing individualized strategies that promote social, emotional, and academic growth. Your expertise will help create a nurturing atmosphere where every student can thrive.

O2B Early Education has supported children’s growth since 1998, beginning in Gainesville, Florida. The company now operates centers across Florida, Georgia, Minnesota, Missouri, and Alabama. O2B Kids in Rochester, MN, is part of this expanding network, focused on nurturing young minds. Role overview This is a full-time Front Desk Receptionist position at the Rochester, Minnesota center. Receptionists are often the first point of contact for families and visitors, help staff with daily needs, and keep the center’s operations running smoothly. What you will do Work Monday through Friday, with hours between 9:00 AM and 6:00 PM or 8:00 AM and 5:00 PM (flexible scheduling within these ranges). Answer incoming phone calls and direct them to the appropriate person or department. Greet families and visitors as they arrive at the center. Assist classrooms when extra help is needed. Respond to basic questions about enrollment and tuition. Engage with parents and support their needs. Help ensure compliance with licensing standards. Contribute to a positive, welcoming atmosphere for all guests and staff. These responsibilities reflect the most common tasks for this role. Specific duties may vary if you are interested in other positions. Other career paths at O2B Kids Toddler Teacher Lead Preschool Teacher PreK Lead Teacher School-Age Counselor Cafe/Nutrition Specialist Next steps After applying, candidates are invited to interview and discuss the best fit within O2B Kids, taking into account experience, location preferences, and interests.

Role Overview Rotork is hiring a Contracts Specialist for the Sales Support Americas team in Rochester. This full-time role focuses on managing contract negotiations and supporting compliance with company policies and legal standards. What You Will Do Coordinate and facilitate contract negotiations with clients Ensure contracts meet internal policies and legal requirements Help improve contract management processes Work closely with a range of clients and internal teams

As a Trouble Resolution Specialist at mindlance2, you will play a crucial role in ensuring our clients receive outstanding service and timely solutions to their issues. Your expertise in troubleshooting and resolving customer inquiries will contribute to our commitment to excellence.

Kelly Services® is dedicated to connecting exceptional talent with outstanding job opportunities. We are excited to offer a contract role for an Underwriting Support Specialist I at a prestigious Fortune 500® corporation situated in Rochester, NY! By joining our team at Kelly, you will benefit from:A competitive hourly wage with weekly paymentsAccess to online professional development through the Kelly Learning CenterA variety of employee discountsAnd much more!Contract Duration: 08/01/17 – 09/29/17Schedule: 8 AM to 5 PM, Monday through Friday (unless specified otherwise)Hourly Rate: $14.79

Role Overview Rotork1 is hiring an Inside Sales Specialist in Rochester. This position focuses on supporting clients across the Americas and plays a key part in driving sales growth for the company. What You Will Do Engage with customers to understand their requirements and recommend appropriate solutions Provide responsive support to clients throughout the sales process Build and maintain strong relationships to encourage repeat business Location This role is based in Rochester.

Join our dynamic team as a Systems Support Engineer at Integrated Resources Inc. in Rochester, NY. We are seeking a dedicated professional who will play a crucial role in providing technical support and ensuring the seamless operation of our systems. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and optimize system performance.

Global Elite Careers seeks a Remote Client Support Manager based in Rochester, Minnesota. This position centers on maintaining positive client relationships and ensuring consistent service quality while working remotely. Key responsibilities Respond to client inquiries and address concerns quickly Resolve client issues with practical solutions in a timely manner Oversee daily service delivery to uphold high standards Work to maintain and improve overall client satisfaction Role overview This role focuses on supporting clients, handling their requests, and ensuring each interaction meets the company’s quality expectations. Success in this position relies on clear communication, attention to detail, and a commitment to service excellence from a remote environment.

As a pivotal member of our Operations Support team, reporting directly to the Director of Operations Support, you will play a crucial role in assessing, inspecting, and auditing compliance and operational tasks across our store locations. Your daily visits to various stores will involve conducting scheduled audits and fostering strong relationships with Monro Field Teammates and Field Leadership. A constructive and positive attitude is essential as you navigate between the Store Support Center and Field Management.Compensation: The salary for this position ranges from $68,000 to $85,000 annually, with opportunities for additional compensation and incentives based on experience.Key Responsibilities:Your focus will encompass, but is not limited to, initiatives such as Monro Forward, onboarding District Managers, serving as an inventory subject matter expert, conducting safety compliance checks, and supporting major organizational initiatives.Conduct Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits, and Building & Equipment Inspections as assigned.Provide training to teammates on TCCs, OCCs, PIs, and Lift and Safety Inspections.Occasionally assist Loss Prevention with investigations.Collaborate with the Director of Internal Audit on developing remediation strategies.Propose recommendations for process enhancements and operational efficiencies.Participate in Point of Sale (POS) testing as required.Manage and schedule Store Compliance visits up to 13 weeks ahead of time.Communicate effectively with Store and District leadership regarding audit findings.Communication Skills:Work closely with Field Leadership to ensure compliance initiatives are effectively communicated and executed.Foster strong partnerships across the Store Support Center and field operations.

Join our dynamic team as an Event Specialist at Crossmark, where you will play a crucial role in executing engaging events that captivate audiences. You will collaborate with a diverse team to ensure seamless event planning and execution, delivering memorable experiences that align with our brand's vision.

We are seeking a passionate and innovative Technology Specialist to join our dynamic team at Integrated Resources, Inc. In this role, you will play a pivotal part in driving technological advancements and providing exceptional solutions to our clients. You will have the opportunity to collaborate with a talented group of professionals, contributing to exciting projects that shape the future of technology.

Join Info-Ways as a NetApp Specialist, where you will leverage your expertise to enhance our data management solutions. In this pivotal role, you will be responsible for implementing, managing, and optimizing NetApp storage solutions that drive efficiency and performance in our IT infrastructure.

Join our dynamic team as an Event Specialist at Crossmark, where you will play a pivotal role in creating memorable experiences for our clients. We are looking for enthusiastic individuals who are passionate about event planning and execution. In this part-time position, you will have the opportunity to work on various exciting projects, collaborating with a talented team to bring events to life.

Join Integrated Resources Inc. as a Quality Assurance Specialist, where you will play a key role in ensuring the highest standards of quality in our products and services. You will be responsible for developing and executing test plans, identifying defects, and collaborating with cross-functional teams to enhance product functionality and user experience.

The Leasing Specialist at Compeer Financial helps clients in MN-Rochester find leasing solutions that fit their needs. This position centers on building strong relationships and making the leasing process straightforward for each client. What you will do Guide clients through every step of the leasing process, from initial inquiry to agreement completion. Listen carefully to client requirements and match them with leasing options that fit their goals. Maintain clear communication to ensure clients feel supported and informed throughout their experience. Role overview This role focuses on managing client relationships and delivering leasing solutions tailored to each situation. Success comes from understanding client needs and ensuring a smooth, satisfying process that encourages long-term loyalty.

Join our dynamic team at Alpha Insight Inc. as a Customer Service Specialist. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction on a daily basis. Your communication skills, empathy, and problem-solving abilities will be essential in creating a positive experience for our customers.

Purpose: The Employment Placement Specialist plays a vital role in empowering individuals to prepare for and secure meaningful employment within the community. This position involves providing strategic guidance and leadership to the placement team to meet client career aspirations and achieve successful placement outcomes.Key Responsibilities:1. Lead the development of partnerships with local employers to create opportunities for consumer placements in competitive job markets.2. Facilitate skill-building sessions for consumers, focusing on essential interviewing techniques, job searching strategies, and overall job preparation to enhance their employability.3. Document all interactions and activities related to consumer support through comprehensive case notes. Prepare reports for funding agencies to keep them informed about consumer progress, ensuring that 100% of productivity benchmarks are met in accordance with program goals.4. Collaborate with consumers to craft individualized vocational rehabilitation plans that include regular evaluations of their progress and emerging needs.5. Act as a representative of the agency in professional associations and organizations that promote job networking opportunities.6. Work closely with Employment Consultants post-placement to ensure job retention and success, exemplifying teamwork and contributing to the effectiveness of both program and management teams. Foster collaboration across departments to build strong working relationships.7. Assist in creating effective marketing materials to support job development, placement, and retention efforts.8. Conduct thorough intake interviews and complete all necessary paperwork for initial assessments.9. Maintain regular contact with consumers to motivate their engagement and ensure follow-through with job development initiatives.10. Adhere strictly to company policies and procedures, including Corporate Compliance Policies and the Code of Conduct. Staff members are responsible for maintaining all required certifications and licenses.Values: Uphold the organization's core values:• Exceptional Customer Service• Clear Communication• Commitment to Continuous Improvement• Teamwork and Collaboration• Accountability