Customer Support Specialist

Join our dynamic team as a Customer Support Specialist, where you will be the first point of contact for our valued customers. Your main responsibilities will include assisting customers with inquiries, troubleshooting issues, and providing exceptional service. This role is crucial in ensuring customer satisfaction and fostering positive relationships.

Join Our Dynamic Team!At DSI Systems, boasting over 40 years of expertise in sales enablement and tailored business solutions, we strive to deliver exceptional value that drives results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and rewarding work environment provides chances for personal growth and a significant impact.Position OverviewThe Retail Support Specialist (RSS) offers comprehensive, frontline assistance to AT&T customers within busy national retail environments. In this role, you will interact directly with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in high-pressure, high-traffic scenarios. Success in this position requires exceptional communication skills, emotional resilience, technological proficiency, and the ability to maintain composure and professionalism in a dynamic retail setting. Primary Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network complications, and feature functionalities.Operate effectively in fast-paced retail settings while maintaining focus, professionalism, and service quality during peak periods and escalated issues. Retail Partner SupportServe as the AT&T subject matter expert for retail employees and third-party labor associates.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Proactively collaborate with store leadership to address customer concerns, fostering partnership alignment and ensuring an outstanding customer experience.Work Environment & Schedule ExpectationsThis role is based in a retail environment and necessitates standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays as per business requirements.Comfortable working in bustling, customer-facing environments with frequent interactions and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly and accurately document all interactions.Adhere to company policies, compliance standards, and privacy regulations.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.

Join StemXpert1 as a Help Desk Support Specialist, where you will be at the forefront of providing exceptional technical assistance to our valued clients. Your primary responsibility will be to troubleshoot and resolve technical issues, ensuring a seamless user experience. Utilize your problem-solving skills and technical expertise to assist users with software, hardware, and network-related inquiries.

Join our dynamic team at Alpha Insight Inc. as a Customer Service Specialist. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction on a daily basis. Your communication skills, empathy, and problem-solving abilities will be essential in creating a positive experience for our customers.

As a Behavior Support Specialist at Uncommon Schools, you will play a pivotal role in fostering a positive and supportive environment for our students. You will work closely with students who require additional behavioral support, implementing individualized strategies that promote social, emotional, and academic growth. Your expertise will help create a nurturing atmosphere where every student can thrive.

As a Trouble Resolution Specialist at mindlance2, you will play a crucial role in ensuring our clients receive outstanding service and timely solutions to their issues. Your expertise in troubleshooting and resolving customer inquiries will contribute to our commitment to excellence.

Role Overview Rotork is hiring a Contracts Specialist for the Sales Support Americas team in Rochester. This full-time role focuses on managing contract negotiations and supporting compliance with company policies and legal standards. What You Will Do Coordinate and facilitate contract negotiations with clients Ensure contracts meet internal policies and legal requirements Help improve contract management processes Work closely with a range of clients and internal teams

Kelly Services® is dedicated to connecting exceptional talent with outstanding job opportunities. We are excited to offer a contract role for an Underwriting Support Specialist I at a prestigious Fortune 500® corporation situated in Rochester, NY! By joining our team at Kelly, you will benefit from:A competitive hourly wage with weekly paymentsAccess to online professional development through the Kelly Learning CenterA variety of employee discountsAnd much more!Contract Duration: 08/01/17 – 09/29/17Schedule: 8 AM to 5 PM, Monday through Friday (unless specified otherwise)Hourly Rate: $14.79

Global Elite Careers seeks a Remote Client Support Manager based in Rochester, Minnesota. This position centers on maintaining positive client relationships and ensuring consistent service quality while working remotely. Key responsibilities Respond to client inquiries and address concerns quickly Resolve client issues with practical solutions in a timely manner Oversee daily service delivery to uphold high standards Work to maintain and improve overall client satisfaction Role overview This role focuses on supporting clients, handling their requests, and ensuring each interaction meets the company’s quality expectations. Success in this position relies on clear communication, attention to detail, and a commitment to service excellence from a remote environment.

Role Overview Rotork1 is hiring an Inside Sales Specialist in Rochester. This position focuses on supporting clients across the Americas and plays a key part in driving sales growth for the company. What You Will Do Engage with customers to understand their requirements and recommend appropriate solutions Provide responsive support to clients throughout the sales process Build and maintain strong relationships to encourage repeat business Location This role is based in Rochester.

Join our dynamic team at dev2 as a Retail Sales Specialist. In this role, you will be the face of our brand, providing exceptional service to customers and helping them find the perfect products. Your passion for retail and customer engagement will play a key role in driving sales and enhancing the overall shopping experience.

Join our dynamic team as a Systems Support Engineer at Integrated Resources Inc. in Rochester, NY. We are seeking a dedicated professional who will play a crucial role in providing technical support and ensuring the seamless operation of our systems. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and optimize system performance.

Global Elite Careers seeks a Client Support Manager to lead a remote team focused on customer service and client satisfaction. Though the company is based in Rochester, New Hampshire, this position is fully remote. Role overview This role centers on managing and supporting a team that delivers client service. The Client Support Manager will play a key part in shaping how the team interacts with clients and ensures their needs are met. What you will do Guide and support a remote team dedicated to client service and support Create and apply strategies to improve the client experience Review client feedback to find opportunities for service improvement Work toward high client satisfaction and retention Location This is a remote position with a base in Rochester, New Hampshire.

Are you working tirelessly but still receiving the same paycheck week after week? It's time for a change!This position offers you the chance to break free from income limitations.In this role, you will connect with clients who are eager for assistance. Your primary responsibility will be to provide guidance through their available options and help them get started.

Global Elite Careers seeks a Part-Time Enrollment Specialist to assist clients with enrollment tasks from a remote setting. The position is based in Rochester, New Hampshire, and offers the convenience of working from home. Key Responsibilities Help clients navigate enrollment steps, providing guidance and support throughout the process Respond to questions and ensure communication remains clear and professional Schedule and Work Arrangement This part-time role features flexible hours, making it easier to coordinate work with other responsibilities. All work is performed remotely.

As a pivotal member of our Operations Support team, reporting directly to the Director of Operations Support, you will play a crucial role in assessing, inspecting, and auditing compliance and operational tasks across our store locations. Your daily visits to various stores will involve conducting scheduled audits and fostering strong relationships with Monro Field Teammates and Field Leadership. A constructive and positive attitude is essential as you navigate between the Store Support Center and Field Management.Compensation: The salary for this position ranges from $68,000 to $85,000 annually, with opportunities for additional compensation and incentives based on experience.Key Responsibilities:Your focus will encompass, but is not limited to, initiatives such as Monro Forward, onboarding District Managers, serving as an inventory subject matter expert, conducting safety compliance checks, and supporting major organizational initiatives.Conduct Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits, and Building & Equipment Inspections as assigned.Provide training to teammates on TCCs, OCCs, PIs, and Lift and Safety Inspections.Occasionally assist Loss Prevention with investigations.Collaborate with the Director of Internal Audit on developing remediation strategies.Propose recommendations for process enhancements and operational efficiencies.Participate in Point of Sale (POS) testing as required.Manage and schedule Store Compliance visits up to 13 weeks ahead of time.Communicate effectively with Store and District leadership regarding audit findings.Communication Skills:Work closely with Field Leadership to ensure compliance initiatives are effectively communicated and executed.Foster strong partnerships across the Store Support Center and field operations.

Join our dynamic team as an Event Specialist at Crossmark, where you will play a crucial role in executing engaging events that captivate audiences. You will collaborate with a diverse team to ensure seamless event planning and execution, delivering memorable experiences that align with our brand's vision.

Join our dynamic team at Alphabe Insight Inc. as a Customer Account Representative. In this role, you will be the key point of contact for our clients, ensuring their needs are met and their expectations are exceeded. Your exceptional communication skills and problem-solving abilities will help foster lasting relationships and drive customer satisfaction.

We are seeking a passionate and innovative Technology Specialist to join our dynamic team at Integrated Resources, Inc. In this role, you will play a pivotal part in driving technological advancements and providing exceptional solutions to our clients. You will have the opportunity to collaborate with a talented group of professionals, contributing to exciting projects that shape the future of technology.

Join Info-Ways as a NetApp Specialist, where you will leverage your expertise to enhance our data management solutions. In this pivotal role, you will be responsible for implementing, managing, and optimizing NetApp storage solutions that drive efficiency and performance in our IT infrastructure.