Customer Success Manager

This AI Product Manager role at Ebury centers on building and launching an Internal AI Copilot for the Client Portfolio Management team. The position aims to improve both revenue growth and customer success by enhancing how the company connects with its clients. What you will do Lead the roadmap and delivery of AI-driven tools for managing client portfolios Collaborate with cross-functional teams to gather requirements and assess results Prioritize features that strengthen client engagement and support business goals Collaboration and location The role is based in Madrid. The team works together in the office four days each week, with one day remote.

Role Overview MicroStrategy Inc. is hiring a Senior Customer Success Manager in Madrid. This position focuses on helping customers reach their goals and get the most from MicroStrategy’s services. The role includes leading a team committed to improving client satisfaction and strengthening customer engagement. What You Will Do Build and maintain strategic relationships with key stakeholders at client organizations Guide customers on best practices to support their success with MicroStrategy products and services Work closely with teams across the company to deliver solutions tailored to client needs Lead efforts to increase customer satisfaction and engagement

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.

About the Role airapps is hiring an AI Product Manager based in Madrid. This position focuses on shaping and delivering AI-powered products that improve user experience and support business growth. The AI Product Manager works closely with teams across the company to spot market opportunities and define product strategies that fit airapps’ objectives.

Join Instagrid and be part of the clean-tech revolution by delivering pure energy solutions to empower professional workers in transitioning away from combustion generators. Experience a safe, efficient, clean, and silent energy alternative.As a Customer Success Manager, you will serve as the main point of contact for our key clients, ensuring they have an outstanding experience. Your role will be pivotal in promoting the successful integration of our technology, fostering long-term client relationships, and representing the Instagrid brand with enthusiasm and professionalism.Your ResponsibilitiesTake proactive ownership of implementing framework agreements with major clients, guaranteeing a seamless and positive experience with our product offerings across all client locations.Develop and enhance relationships within assigned accounts, providing tailored solutions to support their operational success.Creatively promote both established and new application use cases across diverse business units.Conduct product training and onboarding sessions, empowering users to feel confident in utilizing our solutions.Ensure clients have all necessary information to operate our products effectively and handle inquiries promptly and thoroughly.Maximize product utilization and customer satisfaction, driving high adoption rates.Exhibit strong strategic thinking and superior communication and negotiation skills in Spanish, confidently delivering impromptu presentations.Demonstrate proficiency in Salesforce and Microsoft Office applications.Maintain exceptional organization skills while meeting deadlines in a fast-paced, dynamic environment.Handle confidential information with the utmost professionalism and discretion.

Feverup is looking for a Technical Product Manager to join the AI / Builder team in Madrid. This position centers on leading new product development and shaping the direction for AI-driven projects. Collaboration with engineering, design, and business teams is essential to ensure that product plans support the company's overall strategy. What you will do Define and communicate clear product goals for AI-focused initiatives Coordinate with cross-functional teams to set priorities and monitor progress Spot and assess new opportunities for product growth Align product plans with broader business objectives Location This role is based in Madrid.

At Insider One, we are dedicated to empowering marketing and customer engagement teams to unleash their full potential. As the leading platform in the industry, we provide a unified solution that encompasses everything needed for marketing success.Who We AreFounded with a vision to revolutionize the marketing landscape, Insider One has grown from a small team to a global powerhouse with over 1,500 employees from over 50 nationalities, operating across 30+ offices. Our platform integrates AI and a comprehensive Customer Data Platform (CDP) to offer unparalleled data unification, personalized marketing, and journey orchestration across a multitude of channels including WhatsApp, SMS, Email, Web, App, and Site Search.We are proud to have recently secured one of the largest funding rounds in our sector, a $500M Series E led by General Atlantic, with support from renowned investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Trusted by over 2,000 clients, including Fortune 500 giants like Samsung, Nike, and Nestlé, we are recognized as a leader in the B2B SaaS space.As a women-founded and women-led unicorn, Insider One is committed to inclusivity and innovation, making us the only vendor acknowledged as the foremost leader in all essential capabilities for marketing and customer engagement teams. Explore our accolades and see why our customers love us!

JetBrains is hiring a Senior Product Manager focused on AI Analytics. This position centers on guiding projects that use artificial intelligence to improve user experience and support product growth. Role overview The Senior Product Manager will work closely with teams from different disciplines to shape and deliver AI-driven features. The goal is to ensure JetBrains products continue to set high standards in the industry. Key responsibilities Lead projects that apply AI analytics to enhance product capabilities Collaborate with engineering, design, and other teams to define and execute strategy Drive initiatives that improve user experience and support business growth Location This role is open in multiple cities, including Amsterdam, Belgrade, Berlin, Limassol, London, Madrid, Munich, Paphos, Prague, Warsaw, and Yerevan.

2K Games is hiring a Customer Success Associate II in Madrid, Spain. This position centers on supporting customers and helping them get the most from our products. The role calls for someone who enjoys building strong client relationships and takes pride in delivering high-quality service. Role overview As a Customer Success Associate II, the main focus is to ensure customers have positive experiences with 2K Games. The job involves responding to client needs, addressing questions, and helping resolve issues efficiently. Building trust and maintaining ongoing communication with customers are key parts of this role. What you will do Provide support to customers using 2K Games products Develop and maintain relationships with clients Work proactively to ensure customer satisfaction Who we’re looking for Interest in gaming and customer service Proactive approach to solving problems Dedication to helping customers succeed

Join dLocal and Shape the Future of Payments!At dLocal, we empower leading global enterprises to streamline payment processing across 40 emerging markets. Our innovative solutions not only enhance conversion rates but also facilitate seamless payment expansion, helping our clients tap into the fastest-growing markets worldwide. As both a payment processor and merchant of record, we enable businesses to thrive in these dynamic environments.By becoming part of our team, you will collaborate with over 1,000 diverse professionals from 30+ nationalities, shaping an international career that positively impacts millions of lives every day. We are a community of builders who embrace challenges, prioritize customer satisfaction, and are driven to innovate. If this resonates with you, we are excited for you to join us!About Agentic Development at dLocalOur Agentic Development product is designed to accelerate software delivery by transforming well-defined requirements into ready-to-review pull requests, tightly integrated with our Software Development Life Cycle (SDLC). This strategic initiative aims to reduce lead times, enhance quality and consistency, and empower developers to focus on higher-value tasks.Role OverviewWe are looking for an experienced AI Product Manager to lead and expand our Agentic Development product. Your primary objectives will be to enhance capabilities, foster product adoption, and significantly reduce development lead times. You will collaborate with teams across Development Productivity, Engineering, AI, Security, and other domains to shape the product roadmap, implement improvements in planning, execution, and validation workflows, and establish the necessary telemetry and change management for enterprise-wide adoption. This role demands hands-on software development experience, alongside expertise in product management and applied AI.Desired MindsetWe value a builder-first mentality in our Product Managers who are outcome-driven, focused on measurable improvements in lead time and quality. You should possess a systems-thinking approach that connects upstream inputs to downstream results, and a pragmatic understanding of AI that clarifies where agents excel and where they fall short, enabling safe instrumentation, gating, and iterative processes.

Greetings! We are Fever, the premier technology platform transforming culture and live entertainment.Our mission is to make culture and entertainment accessible to all. Leveraging our innovative technology and data-centric approach, we are changing how individuals interact with live entertainment. Monthly, our platform motivates over 300 million users across more than 40 countries to uncover unforgettable experiences, while simultaneously equipping event creators with our technology and insights to help them grow, innovate, and connect with wider audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, the presentation of award-winning experiences, and support from leading global investors! Quite impressive, right? To fulfill our mission, we are seeking proactive individuals who are keen to help shape the future of entertainment! Are you ready to join us in this journey?Now, let’s dive into this role and your contributions towards Fever’s vision.About the RoleFever for Business is crafting the future of Live Experiences-as-a-Service for companies globally. As a Revenue Operations Manager, you will architect, establish, and scale the commercial framework that drives our international growth. This position encompasses sales strategy, operations, revenue management, and productivity, ensuring our global sales team is primed for optimal performance. You will serve as a Business Partner to the VP of Fever for Business, spearheading long-term planning, forecasting, segmentation, process optimization, rep productivity, and cross-departmental alignment across the entire Go-To-Market (GTM) strategy. Collaborating closely with Sales Leadership, Channels & Alliances, Finance, Strategy, Fever Originals, and Marketing, you will develop a cohesive, data-driven, high-performance GTM model. This is a pivotal global position with the responsibility to cultivate a world-class function in a swiftly growing environment.Key Responsibilities:Define, develop, and execute end-to-end sales and revenue operations: funnel processes, system implementation, forecasting, data integrity, and KPI monitoring.Enhance sales productivity through onboarding, training, process refinement, rep development, and new-hire acceleration.Work collaboratively with Sales, Channels & Alliances, Marketing, Finance, Strategy, and Fever Originals to guarantee alignment across the pipeline and partner ecosystem.

Join Ogury as a Customer Success Executive Intern and play a pivotal role in enhancing our clients' experience. As a part of our dynamic team in Madrid, you will support our customers in optimizing their engagement strategies, ensuring they derive maximum value from our innovative solutions.This internship offers you a unique opportunity to develop your skills in customer relationship management, problem-solving, and strategic communication while working in a fast-paced environment.

Hello! We are Fever, a pioneering technology platform at the forefront of culture and live entertainment.Our mission is to democratize access to culture and entertainment. Through our advanced, proprietary technology and data-driven methodologies, we are transforming how individuals interact with live entertainment. Each month, our platform motivates over 300 million people across more than 40 countries to explore unforgettable experiences, while also equipping event creators with our data and technology, allowing them to scale, innovate, and enhance their events to captivate new audiences.Our achievements speak for themselves; we have collaborated with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, launched internationally recognized experiences, and are supported by several prominent global investors! Quite impressive, right? To fulfill our mission, we are in search of high achievers with a proactive approach to help us shape the future of entertainment! Are you ready to be part of this journey?Now, let’s dive into the specifics of this role and how you will contribute to Fever’s mission.Are you a strategic thinker who enjoys operational excellence and thrives in collaborative environments? We are seeking a highly motivated, hands-on, and analytically inclined individual to join us as a Senior Manager of Revenue Operations. If you excel in dynamic settings, love tackling complex challenges, and are driven by measurable outcomes, this position is perfect for you.In this role, you will be instrumental in shaping and refining the core processes of our commercial teams at Fever. The ideal candidate merges strategic insight with operational proficiency, possesses a natural curiosity, and exhibits confidence in taking initiatives while effectively collaborating with diverse, cross-functional teams.

Are you ready to make a difference in the world?At Cabify, we are committed to transforming cities into better places to live by enhancing mobility for residents and connecting passengers with drivers at the touch of a button.While we envision a future where private cars are unnecessary, we recognize that we have a long journey ahead. Will you join us? Mission of the RoleWe are seeking a Senior Revenue Management Specialist to lead the management and optimization of our marketplace by ensuring the best possible matching of supply and demand. This involves designing rules, economic models, and pricing mechanisms that maximize transaction value, capacity utilization, and operational efficiency.The position can be based in Spain (Madrid), Argentina (Buenos Aires), or Colombia (Bogotá). How Will You Help Us Achieve Our Mission?Lead optimization strategies for key marketplace functions, including prioritization, pricing, and management tools to enhance supply and allocation processes.Maximize revenue, margin, and fill rate through improved utilization of available supply.Define economic criteria for deciding how supply is allocated to demand, considering price, SLA, capacity, costs, and compliance probability.Collaborate with product and technology teams to prioritize developments that ensure scalability and alignment with business objectives.Design and execute experiments (A/B tests, controlled pilots, etc.) to build the best solutions.Define and monitor key KPIs, generating reports and dashboards that evaluate the impact of strategies and facilitate data-driven decision-making.Generate forecasts of revenue, capacity utilization, and growth versus profitability scenarios.

Welcome to Fever!We are the premier technology platform dedicated to culture and live entertainment.Our vision? To make culture and entertainment accessible to everyone. Through our innovative technology and data-focused strategies, we are transforming the way audiences connect with live events.Every month, our platform captivates over 300 million users across more than 40 countries, allowing them to discover extraordinary experiences while empowering event creators with our tools and insights to grow, innovate, and attract new audiences.Our achievements include collaborations with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, as well as the presentation of internationally acclaimed experiences, supported by leading global investors. Quite impressive, isn't it?To fulfill our mission, we seek proactive individuals who are excited to help shape the future of entertainment!Are you ready to join us on this incredible journey?Now, let’s dive into the specifics of this role and how you can contribute to Fever’s mission.About the Role:Take ownership of the operational aspects of one of our business lines, ensuring that processes and systems function seamlessly and scale effectively.Define, develop, and execute comprehensive commercial operations.Identify bottlenecks, inefficiencies, and opportunities for enhancement within commercial and cross-functional teams.Create tools, automation, and dashboards to optimize performance and facilitate informed decision-making.

We are seeking a talented and motivated Assistant Product Manager to join our dynamic team in Madrid. In this role, you will assist in the development and management of innovative products that enhance customer experiences and drive business growth. You will collaborate closely with cross-functional teams, including marketing, design, and technology, to ensure product success and alignment with market trends.

We are seeking a skilled and analytical Marketplace Pricing & Revenue Analyst to join our dynamic team at Cabify in Madrid. In this role, you will leverage data-driven insights to optimize pricing strategies and enhance revenue generation across our marketplace. Your expertise will help drive profitability while ensuring competitive positioning in the market.

Join Experian as a Product Manager focusing on Identity and Fraud, where you will spearhead innovative solutions to combat fraud and enhance identity verification processes. You will work with cross-functional teams to develop product strategies, manage the product lifecycle, and drive impactful initiatives that resonate with our clients. Your expertise will help shape the future of identity management, ensuring security and trust for our users.

Greetings! We are Fever, the premier tech platform transforming culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Utilizing our proprietary technology and data-driven methodologies, we are redefining how audiences engage with live entertainment. Each month, our platform motivates over 300 million individuals across 40+ countries to uncover memorable experiences, while simultaneously equipping event creators with our data and technology to expand, innovate, and enhance their events for broader audiences.Our achievements? Collaborating with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, presenting internationally acclaimed experiences, and receiving support from leading global investors! Quite impressive, isn’t it? To realize our vision, we are on the lookout for exceptional individuals with a proactive approach who are excited to shape the future of entertainment!Are you ready to be a part of this journey?Let’s dive into this role and see how you can contribute to Fever’s mission.Behind the intuitive iOS and Android apps and our website lies our engineering team, responsible for creating, developing, enhancing, and maintaining all Fever services to ensure that more people can enjoy incredible experiences.