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Customer Success Manager - T Cloud Public

Deutsche Telekom IT SolutionsBudapest, Debrecen, Pécs, SzegedNew
On-site Full-time

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Experience Level

Manager

Qualifications

To thrive in this role, you should have excellent communication and interpersonal skills, a strong customer-focused mindset, and the ability to analyze customer needs effectively. Experience in cloud services or IT solutions is a plus. A Bachelor's degree in Business, Information Technology, or a related field is preferred. You should also be comfortable working in a fast-paced environment and possess problem-solving abilities.

About the job

The Customer Success Manager for T Cloud Public works closely with clients to help them get the most from Deutsche Telekom IT Solutions' offerings. This role centers on building strong relationships, understanding customer needs, and supporting clients as they use public cloud products.

Role overview

This position focuses on increasing customer satisfaction and encouraging product adoption. Regular interaction with clients is expected, with an emphasis on identifying their goals and helping them achieve value from T Cloud Public solutions.

Key responsibilities

  • Develop and maintain relationships with customers using T Cloud Public
  • Listen to client needs and provide guidance on product use
  • Support customers to ensure they gain full value from the solutions

Location

This role is based in Budapest, Debrecen, Pécs, or Szeged.

About Deutsche Telekom IT Solutions

At Deutsche Telekom IT Solutions, we are committed to delivering innovative digital solutions that empower businesses and enhance customer experiences. Our team is passionate about technology and dedicated to providing top-notch support and services. Join us to be part of a company that values creativity, collaboration, and continuous improvement.

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