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Customer Success Manager at Kpler | London

KplerLondon
On-site Full-time

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Experience Level

Experience

Qualifications

• Proven experience in customer success or account management roles.• Strong communication and interpersonal skills.• Ability to understand customer needs and advocate for their success.• Familiarity with data analysis and reporting tools.• A proactive approach to problem-solving.

About the job

At Kpler, we are committed to guiding our clients through the complexities of global markets. By streamlining trade information and delivering insightful data, we empower businesses in the commodities, energy, and maritime sectors to make informed choices.

Since our inception in 2014, our mission has been to provide unparalleled intelligence through intuitive platforms. Our diverse team of over 700 professionals from more than 35 nations work diligently to convert complex data into strategic insights, ensuring our clients maintain a competitive edge in a fast-evolving market. Join us to harness cutting-edge innovation for transformative results and experience exceptional support on your path to success.


As a Customer Success Manager at Kpler, you will play a pivotal role in helping customers realize their objectives. This will require a deep understanding of user needs and comprehensive knowledge of Kpler's offerings. Every day presents new challenges and opportunities for a Kplerian CSM!

About Kpler

Kpler specializes in transforming complex global trade data into actionable insights, empowering organizations in commodities, energy, and maritime sectors since 2014. Our innovative platforms and expert team help clients thrive in dynamic market conditions.

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