Customer Success Manager at findhelp | Austin, TX

Join us in transforming how individuals connect with social care resources.At findhelp, we've developed an innovative suite of products and services that simplifies the process of linking individuals to essential resources, tracking their progress, and measuring our impact in a timely and trustworthy manner. Our extensive social care network encompasses over half a million local, state, and national programs, ensuring accessibility across every ZIP code in the country, from rural communities to bustling urban centers.Headquartered in Austin, Texas, findhelp has been a pioneer in connecting healthcare, government, educational institutions, and other organizations with the social care resources that best serve their communities, all while prioritizing privacy and security since 2010.As a mission-driven organization, our goal is to foster a positive impact by facilitating connections between those in need and the programs designed to assist them, all with dignity and ease. Our proprietary technology empowers individuals to discover the resources available in their vicinity, assisting millions of seekers in finding food, health care, housing, and employment opportunities.In the role of Program Research Associate, also referred to internally as a Curator, you will be integral to enhancing the findhelp SaaS platform by ensuring the accuracy, timeliness, and inclusivity of the social services listed. Your daily activities will have a direct impact on lives across the nation seeking assistance. You will verify existing program data, research new resources, and respond to user inquiries, often requiring web exploration, phone calls, and email correspondence to collect vital information. This role is ideal for detail-oriented individuals who possess a natural curiosity and are motivated by work that supports a greater mission. You'll have the chance to gain practical experience with our internal tools, collaborate in a supportive team environment, and develop skills that advance your career. If you are an effective communicator, enjoy solving complex problems, and wish to contribute to our mission, we encourage you to apply.

Join our innovative team at findhelp as an Engineer II. In this role, you will play a vital part in developing cutting-edge solutions to enhance our platform. We are looking for a talented individual who thrives in a collaborative environment and is eager to contribute to meaningful projects that make a difference in our community.

Join us in transforming the connection to social care.At findhelp, we have developed an extensive suite of products and services designed to facilitate connections between individuals and essential resources. Our platform empowers users to navigate their journey and measure the impact of their engagements efficiently and effectively. Our unparalleled social care network encompasses over half a million local, state, and national programs, ensuring that every ZIP code in the nation has access to vital services, from rural communities to bustling cities.Headquartered in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to link individuals to the social care resources they require, with a commitment to privacy and security, since our inception in 2010.As a mission-driven entity, our focus remains on fostering positive impacts by connecting those in need with the programs that dignify and support them. Our proprietary technology has already assisted millions of Seekers in locating food, health, housing, and employment resources.As a Senior Staff Software Engineer at findhelp, you will be instrumental in enhancing our platform, seamlessly integrating our nationwide social services network. You will collaborate with a cross-functional development team, engaging closely with various departments to deliver high-quality products that meet user needs. Your leadership will be characterized by a positive attitude, a strong work ethic, and substantial contributions to both the technical and cultural dimensions of engineering, all driven by a profound understanding of user impact. You will also have the opportunity to mentor junior engineers, fostering their growth and the overall advancement of the company.

Join Findhelp, where we are passionate about ensuring that everyone has dignified access to essential support services. As a Staff Engineer, Fullstack on the Uno Health team, you will play a pivotal role in transforming the landscape of social care across the nation. Your contributions will involve integrating a cutting-edge eligibility and enrollment service into the wider Findhelp Social Care platform. This role offers the unique opportunity to engage in diverse projects, taking on responsibilities such as Tech Lead while working with our Python/Django backend, TypeScript/React frontend, Node.js Lambdas, and Salesforce SFDX. You will be part of an exciting phase as we embark on the integration of Uno Health into our platform, making a significant difference in the lives of vulnerable populations in all 50 states.

Join our innovative team at Findhelp as a Senior Staff Software Engineer, where you'll play a pivotal role in shaping the future of our technology solutions. We are dedicated to building a platform that connects people in need with essential social services, making a tangible impact in communities across the country. As a Senior Staff Software Engineer, you will lead complex technical projects, collaborate with cross-functional teams, and mentor junior engineers, all while driving the evolution of our software architecture.

Join our dynamic team at findhelp as a Senior Professional Services Consultant. In this pivotal role, you will leverage your expertise to deliver exceptional consulting services that help organizations find and implement the right solutions for their needs. You will collaborate closely with clients to understand their challenges and provide tailored strategies that drive success.

At Austin Retina Associates, we are dedicated to advancing retinal research, providing innovative treatment options to our community, and ensuring the highest standard of patient care. We are currently seeking a dedicated and self-driven Clinical Research Recruitment Specialist to join our expanding research team in our dynamic retina practice.The ideal candidate will possess a strong passion for patient care and a keen interest in the administrative facets of clinical research.Develop and implement prescreening strategies to effectively identify and recruit potential study participants for clinical research studies.Conduct recruitment outreach via phone calls, schedule consent appointments during clinic visits, and ensure timely distribution of consent documents via email.Collaborate with the Director of Research and senior management to align recruitment strategies with ongoing and future clinical study initiatives across all sites.Maintain proactive communication with clinical and research teams to facilitate smooth operational workflows.Complete necessary training and acquire relevant certifications required for participation in specific study protocols, including Good Clinical Practice (GCP), IATA, and other protocol-specific training.Monitor and report recruitment performance metrics to senior management and stakeholders.Undertake additional duties as assigned by the Supervisor.

Join Neuralink as a Clinical Research Associate, where you'll play a critical role in advancing our groundbreaking neurotechnology. In this dynamic position, you will support clinical trials, ensuring adherence to protocols, and collaborate with multidisciplinary teams to drive innovative solutions in brain-machine interfaces.

Join Gopuff as an Operations Associate and become a vital member of our dynamic operations team. Reporting directly to a Site Leader, you will play a key role that requires dedication, resilience, and a positive mindset. Your responsibilities will include selecting and packing items for customer dispatch, receiving and organizing products, and collaborating with our delivery partners.At Gopuff, we provide our customers with essential items around the clock, regardless of the weather. We are building a team of innovative thinkers and bold risk-takers ready to transform the retail landscape. If you have a passion for snacks and a drive to succeed, we want you on our team!

Transforming Connections to Social CareAt Findhelp, we are revolutionizing how individuals access social care resources. Our comprehensive platform is designed to seamlessly connect people to essential services, guide them throughout their journey, and measure the impact rapidly and reliably. Our extensive social care network comprises over half a million local, state, and national programs, ensuring coverage for every ZIP code across the nation, from rural communities to urban centers.Since our inception in 2010 and headquartered in Austin, Texas, Findhelp has empowered healthcare providers, government agencies, educational institutions, and various organizations to facilitate connections between individuals in need and the social care resources available to them, all while prioritizing privacy and security.As a mission-driven organization, we are dedicated to making a meaningful impact by linking those in need with programs that serve them, ensuring dignity and ease in the process. Our proprietary technology allows individuals to discover local resources, enabling millions to access vital services such as food, health care, housing, and employment programs.Position Overview: In the role of Regional Director, you will be instrumental in devising and implementing a proactive government affairs strategy that aligns with Findhelp’s mission and objectives among regional and state elected officials, as well as other key decision-makers. Your daily responsibilities will involve collaboration with internal teams and our contracted lobbyists to foster relationships with policymakers, demonstrate the value of social care referrals for their constituents, and position Findhelp as a leading authority in the field.

Join us in transforming the connection to social care.At Findhelp, we have developed a robust suite of products and services designed to simplify the process of connecting individuals with vital resources, tracking their journey, and measuring the impact of our efforts efficiently. Our leading social care network encompasses over half a million local, state, and national programs available in every ZIP code across the nation, catering to both rural and urban communities.Headquartered in Austin, Texas, Findhelp has been empowering organizations in healthcare, government, and education since 2010 by linking individuals with essential social care resources while prioritizing privacy and security.As a mission-driven organization, our aim is to create a meaningful impact by connecting those in need with the services that can assist them, all delivered with dignity and ease. Our proprietary technology enables individuals to discover local resources, leading millions of seekers to food, healthcare, housing, and employment programs.The Research and Development Department comprises a diverse team of software and database engineers, quality assurance experts, and technical implementation specialists. R&D is responsible for designing and developing requested product features, rectifying bugs within our platform, conducting technical analyses and estimations, ensuring successful integrations, and developing automation tools for streamlined and reliable software development processes. The R&D team collaborates extensively across various departments to fulfill Findhelp's mission of connecting all individuals in need with the services that support them.In your role as a Software Engineer specializing in front-end development, you will be instrumental in enhancing our platform, which integrates our extensive national network of social services. Working within a cross-functional development team and focusing on dedicated front-end projects, you will closely collaborate with Design and Product teams to deliver exceptional products for our users. You will lead engineering initiatives through a combination of a positive mindset, strong work ethic, and significant contributions to both the technical and cultural aspects of engineering, driven by a deep understanding of user impact.

findhelp seeks a Software Engineering Manager based in Austin, TX. This position leads a team dedicated to developing software that connects communities with essential resources. The manager plays a key role in setting technical direction, maintaining high standards for code quality, and shaping the architecture of the platform. Key responsibilities Guide engineers in adopting effective development practices Mentor and support team members as they grow in their roles Collaborate with other teams to ensure successful project delivery Help make technology decisions that drive social impact Role overview This role focuses on both technical leadership and people management. The Software Engineering Manager works closely with the team to foster a collaborative environment, encourage best practices, and support ongoing improvement. By contributing to architectural decisions and cross-team coordination, the manager helps ensure the software meets the needs of the communities findhelp serves.

Join billiontoone as a Clinical Laboratory Associate (CLA), where you'll play a vital role in supporting our clinical laboratory operations. In this dynamic position, you will assist in various laboratory functions, ensuring accuracy and efficiency in processing clinical samples. Collaborate with a team of dedicated professionals and contribute to groundbreaking advancements in healthcare.

Transforming Connections to Social Care.At findhelp, we have developed an innovative platform that simplifies the process of connecting individuals with essential social care resources. Our extensive platform offers a seamless way to track user journeys and measure the impact of our services. We proudly support an expansive network of over half a million local, state, and national programs accessible in every ZIP code across the United States, from rural communities to urban centers.Based in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to connect those in need with vital resources since 2010, ensuring privacy and security at every step.As a mission-driven organization, our focus is on making a positive difference by linking individuals with the programs that provide assistance with dignity and ease. Utilizing our proprietary technology, we have empowered millions of seekers to discover resources for food, health, housing, and employment.In this pivotal role, you will cultivate enduring customer relationships, facilitate the onboarding of new clients, and drive growth within existing accounts, thereby amplifying our impact and advancing our company's mission.

Join Natera, a pioneering leader in genetic testing and diagnostics, as we seek an enthusiastic and detail-oriented Associate Director of Laboratory Operations. This pivotal role will involve overseeing laboratory processes, ensuring efficiency, and enhancing the quality of our services.The ideal candidate will possess strong leadership skills and a background in laboratory management, coupled with a passion for advancing healthcare through innovative solutions.

About the Role Reformation is hiring a Part-Time Sales Associate for its Austin, TX location. This position focuses on supporting customers and creating a welcoming store atmosphere. A genuine interest in sustainable fashion and strong customer service skills are important for success. What You Will Do Greet and assist customers on the sales floor Help shoppers find items that fit their needs and style Maintain a positive and helpful attitude throughout each interaction Contribute to an enjoyable and smooth shopping experience Who We're Looking For Interest in sustainable fashion Comfortable engaging with customers Reliable and committed to great service Team player with a positive approach

At BetterUp, we believe in the power of human transformation, and our approach to the employer-employee relationship reflects this belief.From your very first interview, you will notice our unique approach. Our candidate experience is designed to be refreshing and different from the norm.When you receive an offer and accept it, you gain more than just a paycheck; you will have access to a personal BetterUp Coach, a tailored development plan, a supportive manager, and an exceptional team—each member also has their own BetterUp Coach. Most importantly, you will engage in work that truly matters.This creates a focused and enriching work environment. It may not be for everyone, but for those who are passionate and driven, it represents a transformative career move.Join us, and we will ensure you experience the most rewarding years of your career while contributing to meaningful work within a vibrant and innovative culture.If this resonates with you and the following job description aligns with your skills, we would love to connect.We operate in a hybrid model, emphasizing in-person collaboration as needed. Employees should be able to work from one of our office locations at least two days each week (or eight days a month). Our U.S. office hubs are located in Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. For roles based in Europe, our office hubs are in London, UK, and Amsterdam, NL. Please ensure you can commit to this structure prior to applying.We are seeking a motivated and passionate Individual Contributor to join our Technical Program Management team within BetterUp’s Research & Development organization. The ideal candidate will have a proven track record of overseeing impactful projects from conception through execution and delivery. You will manage multiple product-led programs, coordinate dependencies, and engage stakeholders from partner teams. Your capability to navigate ambiguity, make informed decisions, and clarify objectives for teams is essential for achieving successful outcomes for our clients. The perfect candidate will possess robust program management experience, outstanding communication and leadership skills, and the ability to inspire and influence cross-functional teams. Previous experience in product or engineering management is a plus.

At Skyways, we are pioneering the future of autonomous air transportation, developing cutting-edge unmanned aircraft systems designed to deliver cargo with unprecedented speed and efficiency compared to traditional logistics methods. With robust investor backing, including a $37 million STRATFI contract from the U.S. Air Force, we operate at the dynamic intersection of commercial logistics and national defense. Our aircraft are beyond mere prototypes; we actively design, build, fly, and deploy them with real clients today. Located in Austin and supported by esteemed investors such as Y Combinator, Skyways merges rapid engineering cycles with practical operations. As we expand towards larger deployments, we are seeking passionate individuals eager to shape and operate the landscape of autonomous aviation.The Opportunity Skyways is in search of its inaugural Technical Program Manager to spearhead the execution of our aircraft development initiatives. This pivotal role lies at the convergence of engineering, manufacturing, flight operations, and customer programs, ensuring that intricate technical projects are well-coordinated and that critical milestones are achieved. Your responsibilities will include translating customer needs into clear internal plans, timelines, and assignments. You will collaborate across various teams to monitor progress, identify risks proactively, and ensure that programs advance smoothly. This is a hands-on position ideal for someone who thrives amidst complex technical challenges, excels in team coordination, meticulously manages program details, and is committed to delivering tangible aircraft systems to our customers.

Join Summit Bodyworks, a premier manufacturer of custom-designed truck and van bodies, located in Henderson, Colorado. We are seeking a dedicated and skilled Program Manager to enhance our operations in Austin, Texas. If you are a proactive team player with a passion for delivering high-quality products safely and on time, we invite you to be part of our dynamic team. This position offers a unique opportunity to influence our projects and drive excellence in manufacturing.Job Purpose: As a Program Manager, you will oversee and coordinate various projects within the organization, ensuring they align with our quality standards and timelines.We provide a competitive salary along with a comprehensive benefits package that includes medical, dental, life insurance, disability coverage, a 401(K) plan, paid holidays, paid vacation/personal time, and an employee car discount program.