Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Proven experience in customer success, account management, or related field. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric mindset. Ability to work collaboratively across teams and manage multiple priorities. Familiarity with CRM tools and data analysis is a plus.
About the job
As a Customer Success Manager at findhelp, you will play a crucial role in ensuring our clients achieve their desired outcomes while using our platform. You will be the primary point of contact for customers, guiding them through their journey and providing exceptional support to enhance their experience.
Your responsibilities will include onboarding new clients, offering training sessions, and continuously engaging with users to drive satisfaction and retention. You will collaborate closely with internal teams to identify opportunities for improvement and advocate for customer needs.
About findhelp
findhelp is dedicated to helping people find social services and resources in their communities. Our mission is to connect individuals with the support they need, making it easier for them to access essential services. We value innovation, collaboration, and a customer-centric approach in everything we do.
As a Customer Success Manager at findhelp, you will play a crucial role in ensuring our clients achieve their desired outcomes while using our platform. You will be the primary point of contact for customers, guiding them through their journey and providing exceptional support to enhance their experience.Your responsibilities will include onboarding new clients, offering training sessions, and continuously engaging with users to drive satisfaction and retention. You will collaborate closely with internal teams to identify opportunities for improvement and advocate for customer needs.
Join our innovative team at findhelp as an Engineer II. In this role, you will play a vital part in developing cutting-edge solutions to enhance our platform. We are looking for a talented individual who thrives in a collaborative environment and is eager to contribute to meaningful projects that make a difference in our community.
Join us in transforming the connection to social care.At findhelp, we have developed an extensive suite of products and services designed to facilitate connections between individuals and essential resources. Our platform empowers users to navigate their journey and measure the impact of their engagements efficiently and effectively. Our unparalleled social care network encompasses over half a million local, state, and national programs, ensuring that every ZIP code in the nation has access to vital services, from rural communities to bustling cities.Headquartered in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to link individuals to the social care resources they require, with a commitment to privacy and security, since our inception in 2010.As a mission-driven entity, our focus remains on fostering positive impacts by connecting those in need with the programs that dignify and support them. Our proprietary technology has already assisted millions of Seekers in locating food, health, housing, and employment resources.As a Senior Staff Software Engineer at findhelp, you will be instrumental in enhancing our platform, seamlessly integrating our nationwide social services network. You will collaborate with a cross-functional development team, engaging closely with various departments to deliver high-quality products that meet user needs. Your leadership will be characterized by a positive attitude, a strong work ethic, and substantial contributions to both the technical and cultural dimensions of engineering, all driven by a profound understanding of user impact. You will also have the opportunity to mentor junior engineers, fostering their growth and the overall advancement of the company.
Join Findhelp, where we are passionate about ensuring that everyone has dignified access to essential support services. As a Staff Engineer, Fullstack on the Uno Health team, you will play a pivotal role in transforming the landscape of social care across the nation. Your contributions will involve integrating a cutting-edge eligibility and enrollment service into the wider Findhelp Social Care platform. This role offers the unique opportunity to engage in diverse projects, taking on responsibilities such as Tech Lead while working with our Python/Django backend, TypeScript/React frontend, Node.js Lambdas, and Salesforce SFDX. You will be part of an exciting phase as we embark on the integration of Uno Health into our platform, making a significant difference in the lives of vulnerable populations in all 50 states.
Join us in transforming how individuals connect with social care resources.At findhelp, we've developed an innovative suite of products and services that simplifies the process of linking individuals to essential resources, tracking their progress, and measuring our impact in a timely and trustworthy manner. Our extensive social care network encompasses over half a million local, state, and national programs, ensuring accessibility across every ZIP code in the country, from rural communities to bustling urban centers.Headquartered in Austin, Texas, findhelp has been a pioneer in connecting healthcare, government, educational institutions, and other organizations with the social care resources that best serve their communities, all while prioritizing privacy and security since 2010.As a mission-driven organization, our goal is to foster a positive impact by facilitating connections between those in need and the programs designed to assist them, all with dignity and ease. Our proprietary technology empowers individuals to discover the resources available in their vicinity, assisting millions of seekers in finding food, health care, housing, and employment opportunities.In the role of Program Research Associate, also referred to internally as a Curator, you will be integral to enhancing the findhelp SaaS platform by ensuring the accuracy, timeliness, and inclusivity of the social services listed. Your daily activities will have a direct impact on lives across the nation seeking assistance. You will verify existing program data, research new resources, and respond to user inquiries, often requiring web exploration, phone calls, and email correspondence to collect vital information. This role is ideal for detail-oriented individuals who possess a natural curiosity and are motivated by work that supports a greater mission. You'll have the chance to gain practical experience with our internal tools, collaborate in a supportive team environment, and develop skills that advance your career. If you are an effective communicator, enjoy solving complex problems, and wish to contribute to our mission, we encourage you to apply.
Transforming Connections to Social Care.At findhelp, we have developed an innovative platform that simplifies the process of connecting individuals with essential social care resources. Our extensive platform offers a seamless way to track user journeys and measure the impact of our services. We proudly support an expansive network of over half a million local, state, and national programs accessible in every ZIP code across the United States, from rural communities to urban centers.Based in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to connect those in need with vital resources since 2010, ensuring privacy and security at every step.As a mission-driven organization, our focus is on making a positive difference by linking individuals with the programs that provide assistance with dignity and ease. Utilizing our proprietary technology, we have empowered millions of seekers to discover resources for food, health, housing, and employment.In this pivotal role, you will cultivate enduring customer relationships, facilitate the onboarding of new clients, and drive growth within existing accounts, thereby amplifying our impact and advancing our company's mission.
Join our innovative team at Findhelp as a Senior Staff Software Engineer, where you'll play a pivotal role in shaping the future of our technology solutions. We are dedicated to building a platform that connects people in need with essential social services, making a tangible impact in communities across the country. As a Senior Staff Software Engineer, you will lead complex technical projects, collaborate with cross-functional teams, and mentor junior engineers, all while driving the evolution of our software architecture.
Join the Customer Success Team at TRACTIAN At TRACTIAN, our Customer Success Team is pivotal in driving customer renewals and expansion, enhancing lifetime value, retention, and growth within our diverse global clientele. By building strong partnerships with industry giants like Hyundai, Bosch, and Kraft Heinz, we ensure that our Enterprise customers achieve exceptional outcomes with TRACTIAN's innovative solutions. As leaders in industrial technology, our team is dedicated to delivering rapid ROI, nurturing long-term collaborations, and achieving outstanding net revenue retention. Every member of our team is empowered to make a significant impact and is recognized for their excellence, contributing to the enduring success of our customers. Your Role As a Customer Success Manager at TRACTIAN, you will oversee customer projects within the manufacturing maintenance sector. Your primary focus will be on ensuring customer satisfaction and facilitating expansion by promoting maintenance operational excellence and improving their reliability programs.
Dealerware partners with dealerships and major automotive brands across North America to support the future of automotive retail. Founded in 2016, the company manages a significant fleet and emphasizes a people-first culture. Dealerware is recognized for flexible scheduling, unlimited PTO, comprehensive benefits, and a strong focus on Diversity, Equity, and Inclusion. For five consecutive years, Built In has named Dealerware one of Austin's Best Startups to Work For. Role overview The Customer Success Manager role blends technical onboarding, training, and relationship management. The primary objective is to help customers maximize value from Dealerware’s platform, encourage adoption, and support customers in reaching their long-term goals. This position works closely with clients to ensure effective product use and sustained satisfaction. What you will do Develop and implement strategies to increase customer adoption and dealer engagement, supporting overall business objectives. Track customer activity to identify ways customers can benefit more from platform features. Lead monthly Executive Business Reviews and Impact Reviews with customer stakeholders to review progress, address risks, and drive outcomes. Collaborate with customers to align the platform with their business needs and find growth opportunities. Act as the primary contact for assigned accounts, building strong relationships with key stakeholders. Offer ongoing support and guidance to promote client satisfaction and loyalty. Identify upsell opportunities, introduce new features, and proactively secure renewals. Handle escalations with a focus on prompt and professional resolution. Lead training sessions for new users to ensure smooth onboarding. Work with internal teams to maintain implementation plans, including timelines, milestones, and deliverables. Bridge sales and implementation teams during onboarding, addressing customer needs and technical requirements. Share customer insights and feedback internally to help improve Dealerware’s services and offerings. Location This position is based in Austin Downtown, TX.
Your ImpactThe Senior Customer Success Manager plays a pivotal role in guiding clients through the onboarding process, offering strategic advice on how to leverage DISCO products and services to achieve their unique objectives. Acting as the primary liaison, you will work closely with our sales, services, and product teams to enhance the usage of DISCO within designated accounts, uncover upsell opportunities, and gather user feedback to inform product improvements. With in-depth knowledge of DISCO's software and service offerings, a strong understanding of the EDRM framework, and a knack for solving client challenges, you will help drive customer retention, loyalty, and overall growth at DISCO.What You'll DoAccount Management: Serve as the lead contact and build executive-level relationships with key strategic accounts. Manage internal stakeholders to ensure cohesive team performance.Client Success: Facilitate the successful adoption of solutions, ensuring ROI achievement and overall client satisfaction. Identify opportunities for account expansion.Customer Advocacy: Represent client interests within the organization, providing insights to enhance product and service offerings.Sales Acumen: Communicate the value proposition of DISCO products and services effectively, identifying upsell and cross-sell opportunities to drive revenue growth through long-term relationships.Meeting & Event Management: Organize and execute educational, networking, and motivational events for clients.
Join our dynamic team at findhelp as a Senior Professional Services Consultant. In this pivotal role, you will leverage your expertise to deliver exceptional consulting services that help organizations find and implement the right solutions for their needs. You will collaborate closely with clients to understand their challenges and provide tailored strategies that drive success.
findhelp seeks a Software Engineering Manager based in Austin, TX. This position leads a team dedicated to developing software that connects communities with essential resources. The manager plays a key role in setting technical direction, maintaining high standards for code quality, and shaping the architecture of the platform. Key responsibilities Guide engineers in adopting effective development practices Mentor and support team members as they grow in their roles Collaborate with other teams to ensure successful project delivery Help make technology decisions that drive social impact Role overview This role focuses on both technical leadership and people management. The Software Engineering Manager works closely with the team to foster a collaborative environment, encourage best practices, and support ongoing improvement. By contributing to architectural decisions and cross-team coordination, the manager helps ensure the software meets the needs of the communities findhelp serves.
Location: Austin, TexasEmployment Type: Full-Time About Acrisure Acrisure stands as a global leader in fintech, providing innovative solutions that empower millions of businesses and individuals to thrive. By merging state-of-the-art technology with unparalleled human support, we offer tailored solutions across diverse sectors including insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and much more. In just over a decade, Acrisure has skyrocketed from $38 million to nearly $5 billion in revenue and currently employs over 19,000 professionals across more than 20 countries. Built on a foundation of entrepreneurial spirit and guided by principles of leadership, accountability, and collaboration, we empower our teams to achieve exceptional results. About the Role Are you eager to kick-start your career in Customer Success and Product Enablement? Acrisure is on the lookout for a Product Success Specialist who will help our Agency Partners harness the full potential of our technology stack, which includes collaboration tools, CRM platforms, AI solutions, and proprietary innovations. This entry-level opportunity is tailored for recent graduates or early-career enthusiasts passionate about technology and dedicated to ensuring customer success. You will benefit from extensive training, mentorship, and hands-on experience with advanced tools, laying a strong foundation for your career. What You’ll Do Drive Adoption & ROI: Assist Agency Partners in effectively utilizing Acrisure’s comprehensive technology ecosystem. Educate & Enable: Conduct onboarding programs, training sessions, and create learning content that demystifies complex tools. Support & Troubleshoot: Help resolve technical issues, escalate bugs, and collaborate with internal teams for swift solutions. Build Relationships: Cultivate trust and long-lasting partnerships with Agency Partners. Collaborate Cross-Functionally: Engage with Product, Marketing, Sales, and other internal teams to advocate for the needs of Agency Partners. Measure Success: Monitor adoption, usage, and satisfaction metrics to ensure impactful outcomes. What We’re Looking For Strong communication skills and a passion for technology. A proactive approach to problem-solving and customer engagement. Ability to work collaboratively in a fast-paced environment. Basic understanding of CRM and collaboration tools is a plus. A willingness to learn and adapt to new challenges.
Join Kahoot! on our exciting mission to revolutionize how the world learns through play. If you are a dedicated advocate for customer success and excel at solving complex enterprise challenges, we want you to be our next Senior Customer Success Manager!In this pivotal role, you'll play a critical part in helping our largest clients achieve their business objectives using our innovative platform.Your RoleThe Senior Customer Success Manager is primarily responsible for ensuring the success of medium to large enterprise customers within Kahoot! at Work. You will serve as a trusted consultant, guiding clients towards tangible results that promote retention, growth, and loyalty. As a member of our International Customer Success team, your focus will be on one or more products from the Kahoot! Group portfolio.This position is based in our Austin, Texas office and reports directly to the Senior Manager, Customer Success, also located in Austin.Key ResponsibilitiesConsult proactively with a portfolio of medium to large enterprise customers to help them achieve their business goals, demonstrating measurable outcomes.Exhibit exceptional business acumen, conducting discovery sessions, managing stakeholder relationships, and employing the MEDDICC methodology within Kahoot Customer Success.Mentor and support the development of team members alongside your manager, fostering a culture of growth and collaboration.Identify opportunities, recommend tailored solutions, and develop success plans based on a deep understanding of client needs.Collaborate with Account Managers and Account Executives to gain, grow, and retain customers through presale, onboarding, adoption, renewals, and expansion efforts.Collect and document customer feedback to drive product retention and strategic expansion.Implement scalable initiatives with our Digital Customer Success and Customer Education teams, including webinars, live training sessions, and helpful resources.Occasionally participate in sales calls as a solution expert and trusted advisor.Represent Kahoot! at industry conferences alongside sales and event teams.Organize and facilitate business reviews, workshops, and renewal discussions.Collaborate closely with Product, Sales, and Customer Experience teams to enhance our services and product offerings.Help challenge the status quo in learning and employee engagement.
Role overview Wise is looking for a Senior Customer Success Manager in Austin. This role focuses on improving the customer journey and strengthening client relationships. The position leads efforts to refine how customers engage with Wise’s platform, ensuring clients receive attentive, effective support. What you will do Lead projects aimed at optimizing the customer experience Work closely with teams across Wise to improve customer success metrics Build and maintain strong, lasting relationships with clients Support users as they interact with Wise’s platform
About SwapSwap is the engine driving the future of agentic commerce. Our innovative AI-native platform seamlessly integrates backend operations with a cutting-edge storefront experience, empowering brands to sell anything, anywhere.Designed for businesses seeking to optimize their global operations, Swap centralizes critical functions, enhances intelligent workflows, and enables data-driven decisions that protect margins. Our comprehensive suite of products includes solutions for cross-border sales, tax management, returns processing, demand planning, and our state-of-the-art agentic storefront, providing merchants with unparalleled transparency and confidence.At Swap, we foster a culture that places a premium on clarity, creativity, and shared ownership as we transform the landscape of global commerce.About the RoleAs a Customer Success Manager, you will take charge of managing and nurturing Swap’s premier portfolio of business accounts, acting as a trusted advisor to our most significant and complex clientele. This senior-level position is ideal for individuals who excel at engaging with high-level stakeholders, navigating intricate challenges, and driving substantial commercial results. You will be responsible for ensuring retention, upselling, and expanding strategic accounts while collaborating with internal teams to achieve exceptional outcomes. You will serve as the voice of the customer within the organization, manage escalations as needed, and guarantee that Swap delivers maximum value across its entire product offering.Key ResponsibilitiesManage a portfolio of strategic, high-revenue accounts with a strong focus on retention, upselling, and expansion.Cultivate deep, trusted relationships with senior customer stakeholders, serving as a strategic advisor and primary contact.Create and implement account plans designed to promote long-term growth, enhance product adoption, and spur commercial expansion.Identify and seize upsell and cross-sell opportunities across the Swap product suite, closely collaborating with the Sales team as necessary.Lead intricate escalations, coordinating internal teams to expedite issue resolution while maintaining customer trust.Conduct structured, impactful QBRs and strategic check-ins, linking product value to customer business outcomes.Work cross-functionally with Product, Support, Onboarding, and Finance to meet customer objectives.Ensure accurate forecasting, account health monitoring, and CRM data integrity for your portfolio.
We invite you to join our vibrant team at leverdemo-8 in Austin, Texas, where we are committed to delivering exceptional customer success. This role is crucial for all departments and teams as we strive to enhance our client relationships and provide top-notch support.
Join our vibrant team in Austin, Texas, as we seek to enhance customer satisfaction across all departments. This is an exciting opportunity for individuals eager to contribute to a collaborative environment focused on customer success.
Transforming Connections to Social CareAt Findhelp, we are revolutionizing how individuals access social care resources. Our comprehensive platform is designed to seamlessly connect people to essential services, guide them throughout their journey, and measure the impact rapidly and reliably. Our extensive social care network comprises over half a million local, state, and national programs, ensuring coverage for every ZIP code across the nation, from rural communities to urban centers.Since our inception in 2010 and headquartered in Austin, Texas, Findhelp has empowered healthcare providers, government agencies, educational institutions, and various organizations to facilitate connections between individuals in need and the social care resources available to them, all while prioritizing privacy and security.As a mission-driven organization, we are dedicated to making a meaningful impact by linking those in need with programs that serve them, ensuring dignity and ease in the process. Our proprietary technology allows individuals to discover local resources, enabling millions to access vital services such as food, health care, housing, and employment programs.Position Overview: In the role of Regional Director, you will be instrumental in devising and implementing a proactive government affairs strategy that aligns with Findhelp’s mission and objectives among regional and state elected officials, as well as other key decision-makers. Your daily responsibilities will involve collaboration with internal teams and our contracted lobbyists to foster relationships with policymakers, demonstrate the value of social care referrals for their constituents, and position Findhelp as a leading authority in the field.
Why join us?Handoff is revolutionizing the construction industry with our AI-driven platform. We empower remodelers by automating estimating processes, optimizing operations, and increasing project wins, all supported by real-time cost data and intuitive workflows that resonate with contractors. With more than 10,000 active users each month and an impressive $6 billion in annual project volume, we're becoming the go-to partner for those who build our homes.Our success is fueled by over $25 million in funding from leading investors like Y Combinator, Initialized, and Greycroft. Our team operates across hubs in Austin, São Paulo, and Buenos Aires, with a strong commitment to creating high-impact, user-friendly solutions that make a tangible difference.Customer Success Manager at HandoffWe are seeking a dynamic Customer Success Manager to establish and enhance our post-sales framework from the ground up. This pivotal role involves designing systems, processes, and playbooks that facilitate onboarding, boost adoption, enhance retention, and drive expansion within our customer base.You will oversee all aspects of implementation, training, support, account management, and renewal strategies—transforming a disjointed customer journey into a structured, measurable, and scalable growth operation.This position is perfect for someone who excels in startup environments, relishes the challenge of building systems from the ground up, and is eager to directly influence revenue through customer success initiatives.
As a Customer Success Manager at findhelp, you will play a crucial role in ensuring our clients achieve their desired outcomes while using our platform. You will be the primary point of contact for customers, guiding them through their journey and providing exceptional support to enhance their experience.Your responsibilities will include onboarding new clients, offering training sessions, and continuously engaging with users to drive satisfaction and retention. You will collaborate closely with internal teams to identify opportunities for improvement and advocate for customer needs.
Join our innovative team at findhelp as an Engineer II. In this role, you will play a vital part in developing cutting-edge solutions to enhance our platform. We are looking for a talented individual who thrives in a collaborative environment and is eager to contribute to meaningful projects that make a difference in our community.
Join us in transforming the connection to social care.At findhelp, we have developed an extensive suite of products and services designed to facilitate connections between individuals and essential resources. Our platform empowers users to navigate their journey and measure the impact of their engagements efficiently and effectively. Our unparalleled social care network encompasses over half a million local, state, and national programs, ensuring that every ZIP code in the nation has access to vital services, from rural communities to bustling cities.Headquartered in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to link individuals to the social care resources they require, with a commitment to privacy and security, since our inception in 2010.As a mission-driven entity, our focus remains on fostering positive impacts by connecting those in need with the programs that dignify and support them. Our proprietary technology has already assisted millions of Seekers in locating food, health, housing, and employment resources.As a Senior Staff Software Engineer at findhelp, you will be instrumental in enhancing our platform, seamlessly integrating our nationwide social services network. You will collaborate with a cross-functional development team, engaging closely with various departments to deliver high-quality products that meet user needs. Your leadership will be characterized by a positive attitude, a strong work ethic, and substantial contributions to both the technical and cultural dimensions of engineering, all driven by a profound understanding of user impact. You will also have the opportunity to mentor junior engineers, fostering their growth and the overall advancement of the company.
Join Findhelp, where we are passionate about ensuring that everyone has dignified access to essential support services. As a Staff Engineer, Fullstack on the Uno Health team, you will play a pivotal role in transforming the landscape of social care across the nation. Your contributions will involve integrating a cutting-edge eligibility and enrollment service into the wider Findhelp Social Care platform. This role offers the unique opportunity to engage in diverse projects, taking on responsibilities such as Tech Lead while working with our Python/Django backend, TypeScript/React frontend, Node.js Lambdas, and Salesforce SFDX. You will be part of an exciting phase as we embark on the integration of Uno Health into our platform, making a significant difference in the lives of vulnerable populations in all 50 states.
Join us in transforming how individuals connect with social care resources.At findhelp, we've developed an innovative suite of products and services that simplifies the process of linking individuals to essential resources, tracking their progress, and measuring our impact in a timely and trustworthy manner. Our extensive social care network encompasses over half a million local, state, and national programs, ensuring accessibility across every ZIP code in the country, from rural communities to bustling urban centers.Headquartered in Austin, Texas, findhelp has been a pioneer in connecting healthcare, government, educational institutions, and other organizations with the social care resources that best serve their communities, all while prioritizing privacy and security since 2010.As a mission-driven organization, our goal is to foster a positive impact by facilitating connections between those in need and the programs designed to assist them, all with dignity and ease. Our proprietary technology empowers individuals to discover the resources available in their vicinity, assisting millions of seekers in finding food, health care, housing, and employment opportunities.In the role of Program Research Associate, also referred to internally as a Curator, you will be integral to enhancing the findhelp SaaS platform by ensuring the accuracy, timeliness, and inclusivity of the social services listed. Your daily activities will have a direct impact on lives across the nation seeking assistance. You will verify existing program data, research new resources, and respond to user inquiries, often requiring web exploration, phone calls, and email correspondence to collect vital information. This role is ideal for detail-oriented individuals who possess a natural curiosity and are motivated by work that supports a greater mission. You'll have the chance to gain practical experience with our internal tools, collaborate in a supportive team environment, and develop skills that advance your career. If you are an effective communicator, enjoy solving complex problems, and wish to contribute to our mission, we encourage you to apply.
Transforming Connections to Social Care.At findhelp, we have developed an innovative platform that simplifies the process of connecting individuals with essential social care resources. Our extensive platform offers a seamless way to track user journeys and measure the impact of our services. We proudly support an expansive network of over half a million local, state, and national programs accessible in every ZIP code across the United States, from rural communities to urban centers.Based in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to connect those in need with vital resources since 2010, ensuring privacy and security at every step.As a mission-driven organization, our focus is on making a positive difference by linking individuals with the programs that provide assistance with dignity and ease. Utilizing our proprietary technology, we have empowered millions of seekers to discover resources for food, health, housing, and employment.In this pivotal role, you will cultivate enduring customer relationships, facilitate the onboarding of new clients, and drive growth within existing accounts, thereby amplifying our impact and advancing our company's mission.
Join our innovative team at Findhelp as a Senior Staff Software Engineer, where you'll play a pivotal role in shaping the future of our technology solutions. We are dedicated to building a platform that connects people in need with essential social services, making a tangible impact in communities across the country. As a Senior Staff Software Engineer, you will lead complex technical projects, collaborate with cross-functional teams, and mentor junior engineers, all while driving the evolution of our software architecture.
Join the Customer Success Team at TRACTIAN At TRACTIAN, our Customer Success Team is pivotal in driving customer renewals and expansion, enhancing lifetime value, retention, and growth within our diverse global clientele. By building strong partnerships with industry giants like Hyundai, Bosch, and Kraft Heinz, we ensure that our Enterprise customers achieve exceptional outcomes with TRACTIAN's innovative solutions. As leaders in industrial technology, our team is dedicated to delivering rapid ROI, nurturing long-term collaborations, and achieving outstanding net revenue retention. Every member of our team is empowered to make a significant impact and is recognized for their excellence, contributing to the enduring success of our customers. Your Role As a Customer Success Manager at TRACTIAN, you will oversee customer projects within the manufacturing maintenance sector. Your primary focus will be on ensuring customer satisfaction and facilitating expansion by promoting maintenance operational excellence and improving their reliability programs.
Dealerware partners with dealerships and major automotive brands across North America to support the future of automotive retail. Founded in 2016, the company manages a significant fleet and emphasizes a people-first culture. Dealerware is recognized for flexible scheduling, unlimited PTO, comprehensive benefits, and a strong focus on Diversity, Equity, and Inclusion. For five consecutive years, Built In has named Dealerware one of Austin's Best Startups to Work For. Role overview The Customer Success Manager role blends technical onboarding, training, and relationship management. The primary objective is to help customers maximize value from Dealerware’s platform, encourage adoption, and support customers in reaching their long-term goals. This position works closely with clients to ensure effective product use and sustained satisfaction. What you will do Develop and implement strategies to increase customer adoption and dealer engagement, supporting overall business objectives. Track customer activity to identify ways customers can benefit more from platform features. Lead monthly Executive Business Reviews and Impact Reviews with customer stakeholders to review progress, address risks, and drive outcomes. Collaborate with customers to align the platform with their business needs and find growth opportunities. Act as the primary contact for assigned accounts, building strong relationships with key stakeholders. Offer ongoing support and guidance to promote client satisfaction and loyalty. Identify upsell opportunities, introduce new features, and proactively secure renewals. Handle escalations with a focus on prompt and professional resolution. Lead training sessions for new users to ensure smooth onboarding. Work with internal teams to maintain implementation plans, including timelines, milestones, and deliverables. Bridge sales and implementation teams during onboarding, addressing customer needs and technical requirements. Share customer insights and feedback internally to help improve Dealerware’s services and offerings. Location This position is based in Austin Downtown, TX.
Your ImpactThe Senior Customer Success Manager plays a pivotal role in guiding clients through the onboarding process, offering strategic advice on how to leverage DISCO products and services to achieve their unique objectives. Acting as the primary liaison, you will work closely with our sales, services, and product teams to enhance the usage of DISCO within designated accounts, uncover upsell opportunities, and gather user feedback to inform product improvements. With in-depth knowledge of DISCO's software and service offerings, a strong understanding of the EDRM framework, and a knack for solving client challenges, you will help drive customer retention, loyalty, and overall growth at DISCO.What You'll DoAccount Management: Serve as the lead contact and build executive-level relationships with key strategic accounts. Manage internal stakeholders to ensure cohesive team performance.Client Success: Facilitate the successful adoption of solutions, ensuring ROI achievement and overall client satisfaction. Identify opportunities for account expansion.Customer Advocacy: Represent client interests within the organization, providing insights to enhance product and service offerings.Sales Acumen: Communicate the value proposition of DISCO products and services effectively, identifying upsell and cross-sell opportunities to drive revenue growth through long-term relationships.Meeting & Event Management: Organize and execute educational, networking, and motivational events for clients.
Join our dynamic team at findhelp as a Senior Professional Services Consultant. In this pivotal role, you will leverage your expertise to deliver exceptional consulting services that help organizations find and implement the right solutions for their needs. You will collaborate closely with clients to understand their challenges and provide tailored strategies that drive success.
findhelp seeks a Software Engineering Manager based in Austin, TX. This position leads a team dedicated to developing software that connects communities with essential resources. The manager plays a key role in setting technical direction, maintaining high standards for code quality, and shaping the architecture of the platform. Key responsibilities Guide engineers in adopting effective development practices Mentor and support team members as they grow in their roles Collaborate with other teams to ensure successful project delivery Help make technology decisions that drive social impact Role overview This role focuses on both technical leadership and people management. The Software Engineering Manager works closely with the team to foster a collaborative environment, encourage best practices, and support ongoing improvement. By contributing to architectural decisions and cross-team coordination, the manager helps ensure the software meets the needs of the communities findhelp serves.
Location: Austin, TexasEmployment Type: Full-Time About Acrisure Acrisure stands as a global leader in fintech, providing innovative solutions that empower millions of businesses and individuals to thrive. By merging state-of-the-art technology with unparalleled human support, we offer tailored solutions across diverse sectors including insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and much more. In just over a decade, Acrisure has skyrocketed from $38 million to nearly $5 billion in revenue and currently employs over 19,000 professionals across more than 20 countries. Built on a foundation of entrepreneurial spirit and guided by principles of leadership, accountability, and collaboration, we empower our teams to achieve exceptional results. About the Role Are you eager to kick-start your career in Customer Success and Product Enablement? Acrisure is on the lookout for a Product Success Specialist who will help our Agency Partners harness the full potential of our technology stack, which includes collaboration tools, CRM platforms, AI solutions, and proprietary innovations. This entry-level opportunity is tailored for recent graduates or early-career enthusiasts passionate about technology and dedicated to ensuring customer success. You will benefit from extensive training, mentorship, and hands-on experience with advanced tools, laying a strong foundation for your career. What You’ll Do Drive Adoption & ROI: Assist Agency Partners in effectively utilizing Acrisure’s comprehensive technology ecosystem. Educate & Enable: Conduct onboarding programs, training sessions, and create learning content that demystifies complex tools. Support & Troubleshoot: Help resolve technical issues, escalate bugs, and collaborate with internal teams for swift solutions. Build Relationships: Cultivate trust and long-lasting partnerships with Agency Partners. Collaborate Cross-Functionally: Engage with Product, Marketing, Sales, and other internal teams to advocate for the needs of Agency Partners. Measure Success: Monitor adoption, usage, and satisfaction metrics to ensure impactful outcomes. What We’re Looking For Strong communication skills and a passion for technology. A proactive approach to problem-solving and customer engagement. Ability to work collaboratively in a fast-paced environment. Basic understanding of CRM and collaboration tools is a plus. A willingness to learn and adapt to new challenges.
Join Kahoot! on our exciting mission to revolutionize how the world learns through play. If you are a dedicated advocate for customer success and excel at solving complex enterprise challenges, we want you to be our next Senior Customer Success Manager!In this pivotal role, you'll play a critical part in helping our largest clients achieve their business objectives using our innovative platform.Your RoleThe Senior Customer Success Manager is primarily responsible for ensuring the success of medium to large enterprise customers within Kahoot! at Work. You will serve as a trusted consultant, guiding clients towards tangible results that promote retention, growth, and loyalty. As a member of our International Customer Success team, your focus will be on one or more products from the Kahoot! Group portfolio.This position is based in our Austin, Texas office and reports directly to the Senior Manager, Customer Success, also located in Austin.Key ResponsibilitiesConsult proactively with a portfolio of medium to large enterprise customers to help them achieve their business goals, demonstrating measurable outcomes.Exhibit exceptional business acumen, conducting discovery sessions, managing stakeholder relationships, and employing the MEDDICC methodology within Kahoot Customer Success.Mentor and support the development of team members alongside your manager, fostering a culture of growth and collaboration.Identify opportunities, recommend tailored solutions, and develop success plans based on a deep understanding of client needs.Collaborate with Account Managers and Account Executives to gain, grow, and retain customers through presale, onboarding, adoption, renewals, and expansion efforts.Collect and document customer feedback to drive product retention and strategic expansion.Implement scalable initiatives with our Digital Customer Success and Customer Education teams, including webinars, live training sessions, and helpful resources.Occasionally participate in sales calls as a solution expert and trusted advisor.Represent Kahoot! at industry conferences alongside sales and event teams.Organize and facilitate business reviews, workshops, and renewal discussions.Collaborate closely with Product, Sales, and Customer Experience teams to enhance our services and product offerings.Help challenge the status quo in learning and employee engagement.
Role overview Wise is looking for a Senior Customer Success Manager in Austin. This role focuses on improving the customer journey and strengthening client relationships. The position leads efforts to refine how customers engage with Wise’s platform, ensuring clients receive attentive, effective support. What you will do Lead projects aimed at optimizing the customer experience Work closely with teams across Wise to improve customer success metrics Build and maintain strong, lasting relationships with clients Support users as they interact with Wise’s platform
About SwapSwap is the engine driving the future of agentic commerce. Our innovative AI-native platform seamlessly integrates backend operations with a cutting-edge storefront experience, empowering brands to sell anything, anywhere.Designed for businesses seeking to optimize their global operations, Swap centralizes critical functions, enhances intelligent workflows, and enables data-driven decisions that protect margins. Our comprehensive suite of products includes solutions for cross-border sales, tax management, returns processing, demand planning, and our state-of-the-art agentic storefront, providing merchants with unparalleled transparency and confidence.At Swap, we foster a culture that places a premium on clarity, creativity, and shared ownership as we transform the landscape of global commerce.About the RoleAs a Customer Success Manager, you will take charge of managing and nurturing Swap’s premier portfolio of business accounts, acting as a trusted advisor to our most significant and complex clientele. This senior-level position is ideal for individuals who excel at engaging with high-level stakeholders, navigating intricate challenges, and driving substantial commercial results. You will be responsible for ensuring retention, upselling, and expanding strategic accounts while collaborating with internal teams to achieve exceptional outcomes. You will serve as the voice of the customer within the organization, manage escalations as needed, and guarantee that Swap delivers maximum value across its entire product offering.Key ResponsibilitiesManage a portfolio of strategic, high-revenue accounts with a strong focus on retention, upselling, and expansion.Cultivate deep, trusted relationships with senior customer stakeholders, serving as a strategic advisor and primary contact.Create and implement account plans designed to promote long-term growth, enhance product adoption, and spur commercial expansion.Identify and seize upsell and cross-sell opportunities across the Swap product suite, closely collaborating with the Sales team as necessary.Lead intricate escalations, coordinating internal teams to expedite issue resolution while maintaining customer trust.Conduct structured, impactful QBRs and strategic check-ins, linking product value to customer business outcomes.Work cross-functionally with Product, Support, Onboarding, and Finance to meet customer objectives.Ensure accurate forecasting, account health monitoring, and CRM data integrity for your portfolio.
We invite you to join our vibrant team at leverdemo-8 in Austin, Texas, where we are committed to delivering exceptional customer success. This role is crucial for all departments and teams as we strive to enhance our client relationships and provide top-notch support.
Join our vibrant team in Austin, Texas, as we seek to enhance customer satisfaction across all departments. This is an exciting opportunity for individuals eager to contribute to a collaborative environment focused on customer success.
Transforming Connections to Social CareAt Findhelp, we are revolutionizing how individuals access social care resources. Our comprehensive platform is designed to seamlessly connect people to essential services, guide them throughout their journey, and measure the impact rapidly and reliably. Our extensive social care network comprises over half a million local, state, and national programs, ensuring coverage for every ZIP code across the nation, from rural communities to urban centers.Since our inception in 2010 and headquartered in Austin, Texas, Findhelp has empowered healthcare providers, government agencies, educational institutions, and various organizations to facilitate connections between individuals in need and the social care resources available to them, all while prioritizing privacy and security.As a mission-driven organization, we are dedicated to making a meaningful impact by linking those in need with programs that serve them, ensuring dignity and ease in the process. Our proprietary technology allows individuals to discover local resources, enabling millions to access vital services such as food, health care, housing, and employment programs.Position Overview: In the role of Regional Director, you will be instrumental in devising and implementing a proactive government affairs strategy that aligns with Findhelp’s mission and objectives among regional and state elected officials, as well as other key decision-makers. Your daily responsibilities will involve collaboration with internal teams and our contracted lobbyists to foster relationships with policymakers, demonstrate the value of social care referrals for their constituents, and position Findhelp as a leading authority in the field.
Why join us?Handoff is revolutionizing the construction industry with our AI-driven platform. We empower remodelers by automating estimating processes, optimizing operations, and increasing project wins, all supported by real-time cost data and intuitive workflows that resonate with contractors. With more than 10,000 active users each month and an impressive $6 billion in annual project volume, we're becoming the go-to partner for those who build our homes.Our success is fueled by over $25 million in funding from leading investors like Y Combinator, Initialized, and Greycroft. Our team operates across hubs in Austin, São Paulo, and Buenos Aires, with a strong commitment to creating high-impact, user-friendly solutions that make a tangible difference.Customer Success Manager at HandoffWe are seeking a dynamic Customer Success Manager to establish and enhance our post-sales framework from the ground up. This pivotal role involves designing systems, processes, and playbooks that facilitate onboarding, boost adoption, enhance retention, and drive expansion within our customer base.You will oversee all aspects of implementation, training, support, account management, and renewal strategies—transforming a disjointed customer journey into a structured, measurable, and scalable growth operation.This position is perfect for someone who excels in startup environments, relishes the challenge of building systems from the ground up, and is eager to directly influence revenue through customer success initiatives.
Mar 31, 2026
Sign in to browse more jobs
Create account — see all 3,363 results
Tailoring 0 resumes…
Tailoring 0 resumes…
We'll move completed jobs to Ready to Apply automatically.
