Customer Success & Growth Manager

Join Two Dots to enhance the financial landscape:At Two Dots, we are on a mission to revolutionize the way financial profiles are constructed. Each time an individual applies for a mortgage, auto loan, or rental agreement, they provide financial documents that help shape their financial identity. The accuracy and fairness of these profiles are crucial for the overall health of the economy.We are developing an innovative system that leverages conversational interfaces to engage with consumers and streamline the often cumbersome document collection process in loan and lease origination. Our goal is to ensure that evaluations of applicants are both consistent and just, mitigating unseen fraud and assisting applicants in navigating their complex financial situations. We aim to reveal value in non-traditional applications that might otherwise be overlooked.Role OverviewWe are seeking a Data Analyst to convert complex data into insightful recommendations that will inform product strategy and drive business growth. As a rapidly expanding, YC-backed Series A company, you will collaborate closely with our product, engineering, and business teams to analyze underwriting data, assess product performance, and pinpoint areas for enhancement.You will serve as the primary expert on the real-world performance of our AI-driven underwriting system, transforming intricate datasets into clear visual representations and actionable recommendations that will influence our product development roadmap.What You'll DoDevelop SQL queries to extract, transform, and analyze data from our Postgres and BigQuery databases.Create dashboards and visualizations that simplify complex underwriting metrics for product and business stakeholders.Derive product insights by examining user behavior, conversion funnels, and underwriting performance.Collaborate with product and engineering teams to define and monitor key performance indicators, conduct A/B testing, and evaluate feature impacts.Detect trends and anomalies in application data to enhance risk models and product features.Generate reports that clearly communicate findings to both technical and non-technical audiences.Assist business development with data-driven presentations and ROI analyses for enterprise clients.What We're Looking ForProficiency in SQL and experience with data visualization tools.Strong analytical skills with a focus on deriving actionable insights.Ability to communicate complex concepts to diverse audiences.Experience working in a fast-paced, collaborative environment.Familiarity with financial data and product metrics is a plus.

Become a part of Two Dots as we strive to create a more robust financial ecosystem.In our fast-paced world, every time an individual seeks a mortgage, car loan, or apartment lease, they present financial documents that contribute to their financial profile. The accuracy of these profiles plays a crucial role in stabilizing the economy.At Two Dots, we are innovating a system that evaluates consumers in a consistent and fair manner. Our mission is to detect fraud that often goes unnoticed and to identify value in unconventional applications that might be overlooked.Please note that all full-time employees are required to work from our headquarters located in San Francisco, CA.Role Overview:We are seeking our second Machine Learning Engineer to collaborate closely with our CTO and Staff ML Engineer. In this position, you will be responsible for designing, developing, and deploying machine learning solutions, particularly focusing on fine-tuning multimodal large language models (LLMs) to address real-world challenges. The right candidate will possess a fervor for building and implementing advanced ML applications, aiming to enhance our automation rates for application approvals/denials and elevate our fraud detection capabilities, ultimately driving business impact and client satisfaction.Key Responsibilities:Independently design, develop, and deploy machine learning models.Examine extensive datasets to reveal insights and patterns that guide product development and enhance personalized customer experiences.Continuously assess and refine the performance of deployed models to ensure they fulfill business objectives and scalability needs.Keep abreast of the latest developments in machine learning, AI, data science, and engineering, applying this knowledge to enhance our products and services.Desirable Traits:3+ years of experience in a Machine Learning or Data Engineering role, with a strong command of Python and ML frameworks like PyTorch.Demonstrated ability to enhance models for key information extraction, including named entity recognition and financial document classification.Experience with active learning and HITL-driven workflows; collaborating with large labeling and quality teams is advantageous.Exceptional problem-solving skills, with the ability to think critically and creatively.

Join Two Dots to Transform the Financial Landscape:In today's economy, every mortgage, car loan, or apartment lease application involves submitting crucial financial documents that help shape an individual's financial profile. The accuracy of these profiles plays a pivotal role in maintaining the economic equilibrium.At Two Dots, we are pioneering a more reliable and equitable system for constructing these financial profiles through innovative conversational interfaces. Our solutions automate the often cumbersome document collection process, enhancing the loan and lease origination experience. We are committed to evaluating consumers consistently and fairly, mitigating fraud that is often undetectable by human eyes, assisting applicants in navigating complex financial situations, and identifying value in unconventional applications that might otherwise be overlooked.Role Overview:We are seeking Software Engineers of all experience levels—from recent graduates to seasoned professionals—to expand our platform's capabilities, enhance user experiences in housing applications, and boost our automation efforts. As a Y Combinator-backed Series A startup, we are rapidly scaling and need engineers to fill positions across the stack.Our Technology Stack:- Frontend: Typescript, React- Backend: Node.js / Python- Databases: Postgres, BigQuery, Redis- Cloud Services: GCPWhat We Offer:An opportunity to revolutionize the real estate leasing sector and lead projects with a significant impact.A culture built on trust, ownership, flexibility, and a commitment to personal growth.Competitive salary, an extensive equity package, and comprehensive employee benefits.Closing Statement:Two Dots is proud to be an equal opportunity employer. We strive to cultivate a diverse workforce that reflects a variety of backgrounds and perspectives. If you do not meet every qualification listed, we still encourage you to apply!Compensation is competitive and varies based on individual qualifications. For this position, the base salary range is $150,000 - $275,000+ per year.

Become a part of Two Dots and help us create a more robust financial ecosystem.Whenever individuals apply for mortgages, auto loans, or rental agreements, they share financial documents that are crucial for constructing their financial profiles. The accuracy of these profiles plays a vital role in influencing the economic climate.At Two Dots, we are dedicated to developing a more equitable system for assessing consumers. We effectively mitigate fraud that often goes unnoticed and highlight value in unconventional applications that would typically be overlooked.Please be advised that we require all full-time employees to work from our San Francisco office.Position Overview:Reporting directly to our Co-Founder and CEO, we are searching for driven and enthusiastic individuals with a robust work ethic, exceptional interpersonal skills, and innate sales abilities to fill the role of Sales Development Representative. The ideal candidate will be motivated to grow within our organization by consistently demonstrating their tenacity and initiative. As an SDR, you will be instrumental in elevating Two Dots' visibility and supporting our Sales team by generating leads and facilitating successful sales conversions.Primary Responsibilities:Engage in outbound activities, including cold calling, to identify, educate, and cultivate potential accounts.Drive the conversion of leads into scheduled meetings, while following up on incoming leads through email, LinkedIn, and phone communication.Collaborate with Account Executives to develop and refine effective strategies.Desired Qualities:If you’re a recent graduate, you should be passionate and ready to kickstart your career in a dynamic startup environment.If you have 1-2 years of experience, you should be a seasoned BDR/SDR looking to elevate your career in a high-growth company.Resilient in the face of rejection; you must be prepared for numerous “No’s”.A personable and skilled communicator; you should be willing to go above and beyond to understand your customers' needs and advocate for the Two Dots platform.Ambitious for both personal and professional development, ready to advance your career alongside Two Dots!

Become a part of Two Dots and contribute to the creation of a more robust financial ecosystem.Each time an individual applies for a mortgage, auto loan, or a rental lease, they provide financial documentation that helps form their financial profile. The accuracy of these profiles plays a crucial role in maintaining the economic equilibrium.At Two Dots, we are innovating a fair and consistent method for consumer evaluations. We detect fraud that often goes unnoticed and reveal potential in unconventional applications that might otherwise be overlooked.Please be aware that all full-time employees are required to work from our San Francisco office.

At Windfall, we view data as more than just a resource; it is the cornerstone of our product. Our mission is to democratize access to advanced people insights, fundamentally transforming how organizations understand and connect with their audiences. By utilizing our extensive and proprietary data ecosystem, we enable non-profits to surpass their fundraising objectives and commercial enterprises to optimize their marketing ROI through data-driven precision and intelligence.We are seeking a passionate Data Analyst to help us fully leverage our unique data assets. In this pivotal role, you will work closely with a skilled cross-functional team of engineers and data scientists to tackle complex challenges, enhance your analytical capabilities, and create significant value for our clients.Join us on our journey to redefine how organizations perceive and utilize people data, guided by our core values: (1) Communicate excellently; (2) Act with transparency; (3) Provide leverage, not just optimization; (4) Make a meaningful impact every day; and (5) Uphold integrity and trust in all our actions.

Join Metriport as a Data Analyst, where your analytical skills will play a crucial role in driving our data-driven decisions. In this position, you will analyze complex datasets, generate actionable insights, and collaborate with cross-functional teams to enhance our operations and strategies.

Cardless seeks a Data Analyst in San Francisco to help transform raw data into actionable insights. The work in this role shapes how teams refine internal processes and enhance the customer journey. Insights generated here play a direct part in guiding business decisions across the company. Key Responsibilities Analyze datasets to identify trends and patterns that influence business strategy Create clear, accessible visualizations to communicate findings to team members Apply statistical techniques to support recommendations and assist in decision-making Location This position is based in San Francisco.

Role OverviewThunkable is on the lookout for a Senior Data Analyst to enhance our Data & Analytics team. This pivotal role will involve not just analyzing data to derive valuable insights, but also integrating and organizing data from diverse sources—including product analytics, marketing platforms, payment systems, and user databases—to create a comprehensive and trustworthy overview. We are committed to finding actionable solutions that empower us to accelerate our processes and enhance decision-making throughout the organization. You will collaborate closely with cross-functional teams to interpret data, establish factual clarity, and deepen our understanding of the market dynamics, business operations, customer behaviors, and product performance.Key Responsibilities - Work in partnership with engineers to implement, verify, and sustain event tracking in React-based interfaces. - Enhance data reliability by diagnosing and resolving tracking issues that compromise data integrity. - Collaborate with cross-functional teams to gather and refine business requirements into scalable data architecture and process enhancements, facilitating integration, automation, and smooth data flow (e.g., Google Ads, Meta ads, payment systems, Amplitude, etc.). - Document data architecture, critical components, and data flows to ensure clarity and understanding. - Work alongside teams to query and analyze data from Amplitude and other SQL/NoSQL systems within our existing data ecosystem. - Conduct product and marketing analyses, such as funnel analysis, cohort studies, and user segmentation, to reveal actionable insights.

About Plaud Inc.Plaud is on a mission to create the world's most reliable AI work companion for professionals, enhancing productivity and performance through innovative note-taking solutions. Since its inception in 2023, Plaud has garnered a community of over 1,500,000 users globally. Our vision is to amplify human intelligence by developing next-generation infrastructure and interfaces that capture, extract, and utilize insights from what individuals say, hear, see, and think.Based in San Francisco, Plaud Inc. operates as a Delaware-incorporated entity, driving the frontier of human–AI intelligence with a unique hardware–software integration. We prioritize data security and privacy, proudly holding certifications for ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.To discover more about us, visit https://www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

About NumeralNumeral is revolutionizing the tax compliance landscape for digital businesses, alleviating the complexities of navigating regulations across 47 states and over 50 countries. Our mission is to empower teams to concentrate on their core objectives by eliminating these burdens.As the largest and fastest-growing AI-driven tax solution, Numeral launched in 2023 and has successfully raised over $57 million from esteemed investors including Benchmark, Mayfield, and Y-Combinator. Currently, we proudly serve over 2,500 paying customers while consistently tripling our revenue year over year.While our primary hiring locations are in our San Francisco and New York offices, we also offer remote positions in select cases.About the Role:As a Data Analyst at Numeral, you'll play an integral role within our operations team, focusing on reconciling customer data, enhancing data quality, and advancing our platform's intelligence and scalability. Collaborating closely with Engineering, Product, and Customer Experience teams, your contributions will ensure that customers have access to clean, actionable data and seamless onboarding experiences.This is a pivotal role with significant influence, allowing you to shape our data utilization strategies across the organization—free from bureaucratic constraints, you will experience true ownership and tangible results.What You'll Do:Reconcile financial and transactional data from various sources to facilitate accurate and repeatable sales tax filings.Standardize customer data across platforms (e.g., Stripe, Shopify, Numeral API) to maintain integrity in tax workflows.Collaborate with Sales, Engineering, Product, and Solutions teams to identify and resolve onboarding data issues.Assist customer-facing teams with ad hoc data inquiries, investigations, and insights.Develop internal tools and processes to enhance reconciliation and improve onboarding efficiency.Enhance the fidelity and performance of our DBT pipelines and contribute to the evolution of our broader data architecture.

Join Air Apps as a Data AnalystAt Air Apps, we are driven by innovation and a commitment to excellence. Founded in 2018 in Lisbon, Portugal, and now flourishing in San Francisco, our family-owned company is on a mission to revolutionize personal and entrepreneurial planning through our groundbreaking AI-powered Personal & Entrepreneurial Resource Planner (PRP). With over 100 million downloads globally, we pride ourselves on our self-funded success and long-term vision.We aim to redefine resource management and empower individuals worldwide. As a Data Analyst, you will play a crucial role in analyzing data to inform strategic decisions that enhance our product offerings and user experiences.

Role Overview Cartesia is seeking a contract Data Quality Operations Analyst to join the team at its San Francisco headquarters. This position plays a central part in maintaining accurate and reliable data across company operations. What You Will Do Monitor and uphold data integrity throughout different operational areas Work closely with teams across the company to spot and resolve data discrepancies Develop and refine processes that improve data quality Apply analytical skills to support data-driven decisions within the organization Location San Francisco, CA (Headquarters)

Why join usBrex is revolutionizing the way businesses manage their finances through our AI-powered spend platform. We empower companies to spend confidently with our integrated corporate cards, banking solutions, and global payment capabilities, alongside intuitive software designed for travel and expenses. Our platform is trusted by tens of thousands of businesses, from startups to enterprises, including industry leaders like DoorDash, Flexport, and Compass, to proactively control spending, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your limits, challenging the status quo, and collaborating with some of the brightest minds in the tech industry. We are committed to building a diverse team and fostering an inclusive culture where your potential is only limited by your ambition. We provide you with the tools, resources, and support necessary for your career growth.Data at BrexThe Data organization at Brex is dedicated to developing insights, models, and robust data infrastructure for various teams across the company, including Sales, Marketing, Product, Engineering, and Operations. Our Data Scientists, Analysts, and Engineers collaborate to make data—and the insights derived from it—a vital asset for the entire organization.What you’ll doAs a Data Analyst II, you will play a pivotal role in enhancing the operational tracking and reporting capabilities across diverse business teams at Brex. Collaborating closely with Data Scientists and Data Engineers, you will generate impactful insights through visualizations, self-service tools, and ad-hoc analyses, making this a high-impact role in a dynamic fintech environment where your contributions will directly influence strategic decisions.Where you’ll workThis position is based in our San Francisco office. We embrace a hybrid work environment that combines the energy and connections of in-office work with the flexibility of remote arrangements. Currently, we require a minimum of three coordinated in-office days per week (Monday, Wednesday, and Thursday), while also offering up to four weeks of fully remote work annually!ResponsibilitiesUtilize your data visualization and storytelling skills to create business intelligence solutions (such as Looker and/or Hex dashboards) that provide actionable insights.Conduct ad-hoc analyses and deep dives to answer business inquiries, uncover trends, and deliver data-driven recommendations.Develop self-service data tools and processes that empower stakeholders to independently monitor their performance and metrics.

Front builds a customer operations platform designed for the complexities of B2B relationships. Over 9,000 organizations, including Uber Freight, Navan, and Stripe, rely on Front to help their customer-facing teams work together and maintain strong connections. The company is supported by investors such as Sequoia Capital and Salesforce Ventures, with $204M raised to date. Recognition includes awards from Built In, USA Today, and Fortune for workplace excellence. Role overview The Senior Product Data Analyst will be based in San Francisco. This position centers on connecting data analysis with product strategy. The analyst will use data to inform key business and product decisions, supporting Front’s mission to help teams manage complex customer interactions effectively. What you will do Analyze data across the product development lifecycle to uncover insights and guide decisions Identify opportunities for product improvement and growth Assess experiments to measure impact and effectiveness Define and track key performance metrics that support the product vision Recognition Built In's 100 Best Midsize Places to Work in SF 2025 Top Places to Work by USA Today 2025 #4 on Fortune’s Best Workplaces in the Bay Area™

Coframe is developing adaptive user interfaces to help businesses interact with technology more intelligently. The team is building what it calls the world's first AI Growth Engineer, with the goal of changing how companies think about growth and engagement. Coframe’s work has been recognized by organizations such as OpenAI and Replit. Role overview The Data Analyst will partner with clients to deliver insights, reports, and analysis that shape important business decisions. This position supports both Coframe’s internal teams and client-facing projects, playing a central role in the company’s growth. What makes Coframe unique Experienced team: Work alongside industry veterans, including a founder who previously co-founded a unicorn with Tom Brady and teaches AI at Stanford. Rapid growth: Coframe has posted 120% growth quarter over quarter, with its AI Agents driving measurable improvements in marketing strategies. Strong backing: Supported by investors such as Khosla Ventures and Nat Friedman. OpenAI partnership: The only marketing technology company with an official partnership with OpenAI. Location This role is based in the San Francisco Bay Area.

About UsAarki is an innovative AI-driven company dedicated to developing cutting-edge advertising solutions that accelerate mobile revenue growth. By leveraging AI technologies, we identify audiences in a privacy-conscious environment, utilizing trillions of contextual bidding signals alongside our proprietary behavioral models. Our audience engagement platform features a full-service agency team and a Unified Creative Strategy that focuses on creative ideation and execution. Over the past 14 years, we have partnered with hundreds of advertisers and process 5 million mobile ad requests each second across more than 10 billion devices, enhancing performance for both publishers and brands. Our headquarters is located in San Francisco, CA, with additional offices in the USA, EMEA, and APAC.Role OverviewAs a Data Analyst at Aarki Inc., you will be instrumental in facilitating data-driven decision-making and refining our advertising strategies. You will collaborate with cross-functional teams to analyze extensive datasets, extract actionable insights, and support the ongoing enhancement of our advertising campaigns. Your analytical skills and effective communication of findings will be key to our continued success.ResponsibilitiesConduct campaign optimization, data trend analysis, and identify missed opportunities to enhance growth for designated accounts.Work closely with essential members of the Product, Data Science, Engineering, and Business Development teams, providing data-driven insights and guidance.Foster organizational growth through analytical and business development initiatives.Lead analytics discussions with clients, ensuring success for assigned accounts.Skills & ExperienceDegree in Mathematics, Statistics, Engineering, Computer Science, or a related analytical field.A minimum of 2 years of practical analytics experience in the programmatic media advertising or ad tech sector.Adaptability to a fast-paced startup environment.Experience with Business Intelligence tools (e.g., Tableau, Sisense).Proficient in SQL, Python, R, and other data querying tools.

About UsAt Hyperbolic Labs, we are driven by the vision of democratizing artificial intelligence. Our mission is to dismantle the barriers to computing power through our Open-Access AI Cloud. By aggregating computing resources worldwide, we have developed a groundbreaking GPU marketplace and AI inference service that emphasizes affordability and accessibility. As pioneers at the convergence of AI and open-source technology, we envision a future where AI innovation is limited only by imagination and not by resource availability. We seek forward-thinking individuals who share our commitment to making AI universally accessible, secure, and affordable. Join us in creating a platform that empowers innovators everywhere to realize their visionary AI projects.As we gear up for expansion following our Series A funding, our team — led by co-founders with PhDs in AI, Mathematics, and Computer Science — is set to redefine the computing landscape.Role OverviewWe are in search of our inaugural data analytics hire to lay the groundwork for our rapidly evolving GPU marketplace. In this impactful role, you will collaborate closely with our leadership team to define, develop, and deliver key metrics that inform business decisions across the organization. You will serve as a bridge between our highly technical AI infrastructure and the business's needs, transforming intricate data into actionable insights.Given our data-centric compute marketplace, we require a candidate who can grasp the complexities of our marketplace, work autonomously to produce precise metrics, and effectively communicate insights to stakeholders. This is an opportunity to shape our data analytics function from the ground up, with a clear trajectory toward a leadership position as our team grows.

Join our innovative team as a Data Analyst, where you'll play a pivotal role in transforming data into actionable insights that drive decision-making and strategy. This is an exciting opportunity for individuals who are passionate about data analytics and want to contribute to the success of a leading company in the talent acquisition space.At Lever, we are committed to redefining the hiring process for top-tier companies such as Netflix, Shopify, and Spotify. Our cutting-edge software empowers organizations to hire effectively and efficiently. We take pride in our reputation as the #1 place to work in San Francisco and are dedicated to fostering a people-first culture that values collaboration and growth.Test