Customer Success Executive

OverviewJoin Tanium as a Senior Integrations Engineer specializing in ServiceNow, where you will play a crucial role in developing integrations between the Tanium platform and ServiceNow. This position is ideal for those with a passion for creating innovative solutions that enhance operational efficiency.Key Responsibilities:Design and develop high-quality applications for distribution on the ServiceNow Store.Create integration applications that will be featured on the ServiceNow Store for our clients.Occasionally assist in troubleshooting customer application implementations.Develop complex integrations utilizing REST and GraphQL to connect the Tanium platform with ServiceNow.Familiarize yourself with existing ServiceNow out-of-the-box and Store applications to enhance their capabilities with Tanium’s data and features.

ServiceNow is seeking a Senior Business Process Consultant with a focus on ServiceNow CRM solutions. This position centers on improving business processes and optimizing customer relationship management systems. Role overview This consultant partners with cross-functional teams to identify ways to streamline operations. The work involves analyzing current workflows and recommending improvements that support both efficiency and client value. What you will do Collaborate with various teams to review and refine business processes Support the optimization of ServiceNow CRM systems Help drive operational efficiency for clients Requirements Expertise in ServiceNow CRM Experience working with cross-functional groups Strong background in business process improvement

Role overview The Principal Customer Success Executive at ServiceNow partners with clients in Addison to support their business objectives. Building and maintaining relationships with key stakeholders forms the core of this position. The role centers on encouraging clients to adopt ServiceNow solutions and ensuring they are satisfied with their experience. This position is responsible for helping customers get the most out of their ServiceNow investment. Success in this role means guiding clients to realize the full value of the platform and supporting them as they work toward their goals.

ServiceNow is looking for a Digital Experience Lead based in Addison. This position centers on shaping digital solutions that improve user engagement and refine customer interactions across ServiceNow platforms. Role overview The Digital Experience Lead works closely with teams from different disciplines to design and carry out strategies that support digital transformation. The main focus is on creating user experiences that are both effective and enjoyable, ensuring customers get the most out of ServiceNow’s digital offerings. Collaboration Collaboration is key in this role. The Digital Experience Lead partners with colleagues across departments to align on goals, share insights, and deliver improvements that matter to users. Impact This role plays a central part in ServiceNow’s ongoing efforts to optimize digital touchpoints, helping shape how customers interact with and benefit from the company’s platforms.

Join our dynamic team as a Forward Deployed Engineering Build Manager at ServiceNow, where innovation meets excellence. In this pivotal role, you will lead project management efforts to deploy cutting-edge engineering solutions, ensuring seamless integration and execution. Collaborate with cross-functional teams to drive successful builds, while mentoring and guiding engineering talent to achieve their fullest potential.

Join ServiceNow as a Senior Staff Outbound Product Manager in the Telecom sector, where you will play a pivotal role in driving the strategic direction of our product offerings. In this position, you will collaborate with cross-functional teams to shape our telecom solutions, ensuring they meet the evolving needs of our customers. Your expertise in product management, combined with your understanding of the telecommunications landscape, will empower you to lead initiatives that enhance our market presence.

ServiceNow is hiring a Senior Principal Technology Consultant in Addison. This position takes a lead role in helping organizations improve how they operate and deliver services. The focus is on guiding clients through digital transformation projects using the ServiceNow platform. Role overview This consultant works with cross-functional teams to design, implement, and refine solutions that boost efficiency and encourage innovation. The work involves understanding client needs, shaping project strategies, and ensuring that solutions align with each client’s objectives. What you will do Lead major technology initiatives for clients using the ServiceNow platform Advise organizations on digital transformation strategies Collaborate with teams across disciplines to deliver tailored solutions Build and maintain strong client relationships through trust and open communication Requirements Extensive experience in technology consulting Proven ability to manage complex projects and guide clients through change Strong understanding of the ServiceNow platform Excellent communication and collaboration skills

Join ServiceNow as a Senior Solution Sales Executive specializing in the Industrial Connected Workforce. In this pivotal role, you will spearhead sales initiatives, driving transformative solutions that integrate cutting-edge technologies into industrial environments.Your expertise will be essential in developing strategic relationships with key stakeholders, understanding their unique challenges, and providing tailored solutions that enhance operational efficiency and workforce connectivity.

Join our dynamic team at ServiceNow as a Staff Network Operations Engineer specializing in Load Balancers, specifically F5 and Nginx technologies. In this role, you will be responsible for ensuring optimal performance, reliability, and security of our network infrastructure within federal environments. Your expertise will contribute significantly to our mission of delivering exceptional service to our esteemed clients.

ServiceNow is looking for a Senior Principal Solution Architect focused on Platform Expert Services in Addison. This role shapes the direction of client solutions and supports digital transformation initiatives. Role overview This position centers on designing tailored solutions that address each client's specific requirements. The Senior Principal Solution Architect works closely with teams to deliver high-quality service and ensure client objectives are met throughout their transformation journey. What you will do Design solutions for clients using ServiceNow's platform and capabilities Collaborate with internal teams to deliver effective service Support clients as they move through digital transformation projects Requirements Extensive experience architecting solutions on enterprise platforms Strong background in service delivery and client engagement Expertise in digital transformation strategies

Join our dynamic Solution Consulting team at ServiceNow, where your expertise will play a vital role in shaping our future success. As an Advisory Solution Consultant, you will support our Employee Experience, Customer Workflow, and ITX Solution Sales initiatives. Collaborating closely with Sales, Product Management, and the executive team, you will drive revenue for our innovative products. This role requires a hands-on technical consultant adept at delivering and positioning solutions throughout the sales cycle.Key Responsibilities:Serve as a technical and domain expert, supporting product sales within a client-facing sales team.Conduct discovery workshops to identify customer challenges and deliver compelling product demonstrations that align with their needs.Respond to product feature and technical inquiries from customers, channel partners, and ServiceNow colleagues.Provide valuable feedback to product management regarding enhancements that can address customer needs and add value.Share knowledge and best practices with fellow Solution Consultants to improve team quality and efficiency.Stay informed on competitive analysis and market differentiation.Participate in marketing events, including executive briefings, conferences, user groups, and trade shows.

ServiceNow seeks a Director of Management Consulting based in Addison. This leadership role shapes consulting strategies that align with client goals and evolving business needs. The position calls for a mix of strategic vision, hands-on guidance, and a focus on client outcomes. Key responsibilities Design and execute management consulting strategies that reflect each client’s objectives Collaborate with cross-functional teams to deliver practical solutions with measurable impact Maintain strong client engagement and satisfaction throughout all phases of projects Lead, mentor, and support a team of consultants as they navigate complex business challenges Identify new growth opportunities and help clients respond to change Requirements Significant background in management consulting Proven record of leading teams and projects within a consulting setting Strategic thinking and effective problem-solving abilities Skill in motivating teams and building strong client relationships Candidates with a history of delivering results in management consulting are encouraged to apply.

Join our dynamic team at ServiceNow as an Advisory Solution Consultant specializing in Healthcare. In this pivotal role, you will leverage your expertise to provide strategic advisory services that enhance our clients' digital transformation journeys. As a key member of our consultancy team, you will engage with healthcare organizations to understand their unique challenges and tailor our innovative solutions to meet their specific needs.Your responsibilities will include conducting thorough assessments, delivering impactful presentations, and collaborating with cross-functional teams to drive successful implementations. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about making a difference in the healthcare sector.

ServiceNow is looking for a Solution Architect in Addison to design and implement solutions for clients. This role calls for strong technical skills and close collaboration with teams across the company to ensure ServiceNow offerings fit smoothly into client systems. What you will do Design and implement solutions tailored to client requirements Work with cross-functional teams to integrate ServiceNow services into client environments Apply technical expertise to address complex challenges Requirements Strong background in cloud technologies Experience with software architecture Familiarity with agile methodologies This position focuses on delivering solutions that help clients achieve their goals, with an emphasis on technical quality and collaboration.

Join ServiceNow as an Advisory Solution Consultant and play a pivotal role in delivering innovative solutions to our clients. In this exciting position, you will collaborate with cross-functional teams to provide expert guidance and strategic insights that empower organizations to leverage our platform effectively. Your expertise will be essential in identifying client needs and tailoring our solutions to meet their specific requirements.

The BasicsTanium is on the lookout for an accomplished Senior Corporate Systems Engineer with extensive knowledge of accounting processes and best practices in NetSuite. This role is pivotal in delivering automation and tailored solutions for our Finance organization. The ideal candidate will possess in-depth familiarity with NetSuite and related financial systems, including Coupa, Zip, and Concur. Exceptional troubleshooting abilities and the analytical mindset to evaluate data integrations with upstream and downstream systems are essential for this position.

Join our team as a Senior Compliance Analyst, where you will play a crucial role in ensuring that our operations align with regulatory standards and internal policies. You will assess compliance risks, conduct audits, and implement strategies to mitigate potential issues. This position offers an exciting opportunity to work collaboratively with various departments to enhance our compliance framework and safeguard our integrity.

Role overview Tanium is hiring an Applied AI Engineer II to help build and deliver advanced AI solutions that strengthen our products. This role works with a skilled team to address complex technical challenges and support projects involving machine learning and artificial intelligence. Location This position is hybrid, based in either Addison, TX or Durham, NC.

About the Role:We are seeking a dynamic and experienced Senior Financial Analyst to become a vital member of our Go-To-Market (GTM) Sales FP&A team. In this role, you will collaborate closely with Sales leadership and various operational functions to deliver insightful business partner support to our Chief Revenue Officer (CRO). You will play a crucial role within our finance team, tasked with providing top-notch financial and business analyses that drive actionable insights and strategic decisions. The ideal candidate will possess exceptional financial modeling and analytical skills, a keen eye for detail, and the ability to engage effectively with key leaders in a fast-paced, high-growth environment.Hybrid Work Model: This position adheres to the Company’s hybrid work schedule, which requires employees to be in the office at least three days a week at one of the following locations: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.