Customer Success Executive

Role Overview The Customer Success Executive at ServiceNow focuses on helping clients reach their goals with the ServiceNow platform. This role centers on building strong client relationships, understanding each customer’s needs, and addressing challenges as they arise. What You Will Do Develop and maintain trusted relationships with customers. Work closely with cross-functional teams to support client success and retention. Identify customer needs and ensure they gain the most value from ServiceNow’s platform and services. Proactively resolve issues to drive customer satisfaction. Location This position is based in Addison.

Role overview The Principal Customer Success Executive at ServiceNow partners with clients in Addison to support their business objectives. Building and maintaining relationships with key stakeholders forms the core of this position. The role centers on encouraging clients to adopt ServiceNow solutions and ensuring they are satisfied with their experience. This position is responsible for helping customers get the most out of their ServiceNow investment. Success in this role means guiding clients to realize the full value of the platform and supporting them as they work toward their goals.

The Role: The Associate Customer Success Manager plays a vital role in ensuring that clients derive maximum value from their investment in Tanium. This position is crucial for maintaining Tanium's reputation for having a loyal and high-value customer base that depends on its solutions to manage their endpoints effectively. Working collaboratively within a dynamic team that includes other Customer Success Managers, Advanced Consulting Engineers, Enterprise Services Engineers, partners, and sales teams, you will contribute to customer success by applying best practices and your technical knowledge to drive platform adoption, leading to renewal and upsell opportunities across your assigned accounts. Work Environment: This position adheres to the company’s hybrid work policy, requiring employees to be present in the office at least three days a week in Addison, TX. Your Responsibilities: Facilitate successful business outcomes for customers, contributing to top-tier retention and growth for Tanium by collaborating with a dedicated account team comprising Sales, Solution Engineers, Domain Architects, and others. Utilize technical expertise and customer insights to drive the adoption of Tanium's platform, ensuring customer satisfaction and success. Identify and pursue opportunities for account expansion and renewal.

Join Tanium as a Customer Success Manager where you will play a pivotal role in driving customer satisfaction and success. In this dynamic position, you will work closely with our clients to understand their needs, provide solutions, and ensure they derive maximum value from our products. As a key member of our team, you will foster strong relationships, advocate for our customers, and collaborate with various departments to enhance the overall customer experience.

Overview:Tanium is seeking an accomplished Regional Vice President of Customer Success to lead our dedicated team. This pivotal role is essential in ensuring that our customers derive maximum value from their investment in Tanium, bolstering our reputation as a trusted partner in endpoint management. Your leadership will be vital in maintaining our impressive roster of high-value, loyal customers who depend on Tanium's innovative solutions.As the RVP of Customer Success, you will be responsible for driving customer satisfaction, fostering strong relationships, and promoting the adoption of the Tanium platform. You will leverage best practices and technical expertise to guide your team in delivering exceptional service and achieving customer success.

The B2B Account Executive role at Hibu in Addison, Illinois offers a sales career with uncapped commissions and a guaranteed base salary of $51,000. First-year on-target earnings typically range from $90,000 to $120,000. Hibu welcomes both seasoned sales professionals and those exploring a move into sales, providing thorough training to support success and career growth regardless of prior experience. What you will do Grow a portfolio of clients by helping small businesses succeed. Develop expertise in digital marketing solutions. Use a consultative approach to build lasting client relationships. Engage with businesses across a variety of industries. Work closely with your local team and celebrate shared achievements. Why work at Hibu? Flexible hours and support for work-life balance. Clear paths for advancement in sales and leadership roles. Comprehensive training and ongoing support. Collaborative, team-focused culture. Unique Partnership Selling model. Access to industry-leading digital marketing solutions. Freedom to sell in your own style. Commitment to employee well-being, both physical and mental. Community-oriented values. Base salary, expense allowances, and unlimited commissions and bonuses. Recognition programs, including the annual President’s Club Trip. Compensation Base salary: $51,000 First-year OTE: $90,000 - $120,000 Hibu has been named a Top 50 Company to Sell for six years running by Power Selling. The company’s core values shape daily work and contribute to its reputation as a leading digital solutions provider and a valued employer. Learn more about Hibu: Who we are and our values.

Join one of America's fastest-growing insurance firms, National Life Group. Since 1848, we've dedicated ourselves to fulfilling our promises, delivering stability to families in both prosperous and challenging times. Our legacy is rooted in providing peace of mind as families plan their futures.Our mission goes beyond offering insurance and annuities. We are committed to enhancing the world through our charitable foundation, providing paid volunteer time for our employees, maintaining environmentally sustainable and healthy workplaces, and promoting local nonprofits through various events.We cultivate a collaborative environment that encourages growth and aligns with our core values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.Role SummaryAt National Life Group®, we are a purpose-driven organization committed to fostering a culture of inclusion, belonging, and diversity where all associates can thrive. In this role, you will provide executive-level administrative support to the Operations team at our Texas campus, as well as occasional support to the Executive Vice President of Operations. You will be responsible for planning, organizing, and managing special projects led by the Executive Vice President of Operations. This role requires interfacing with all levels of leadership across the organization. Strong organizational, prioritization, discretionary judgment, communication, and time management skills are essential for success. Mentorship and professional development opportunities will be provided to support your growth in this role.This position offers a hybrid work schedule requiring onsite presence four (4) days per week, Monday through Thursday, based on current core days. Schedule expectations may change with advance notice and manager discretion.

Join one of the leading and rapidly growing insurance companies in America. Established in 1848, National Life Group is dedicated to fulfilling its promises and providing families with stability during both prosperous and challenging times. Our long-standing history is marked by a commitment to delivering peace of mind as families plan their futures.Our mission transcends the policies we offer in insurance and annuities. We are passionate about making a positive impact in the world through our charitable foundation grants, providing paid volunteer time for our employees, fostering environmentally sustainable workplaces, and promoting local nonprofits through various events.We cultivate a collaborative environment that encourages growth and empowers our associates to embody our core values: Do good. Be good. Make good.Position OverviewAs the Executive Assistant or Senior Executive Assistant in the Office of the Chief Marketing Officer, you will deliver high-level administrative support to our Distribution and Marketing leadership teams. You will play a crucial role in planning, organizing, and managing special projects, ensuring alignment with our strategic objectives. Your ability to provide detailed administrative and project coordination support will be vital in interfacing with external agencies and various levels of leadership across the organization. Success in this position requires exceptional organizational, prioritization, judgment, communication, and multitasking skills, enabling you to effectively handle dynamic demands and foster collaboration among leaders. We are committed to your professional growth and will offer mentorship and development opportunities throughout your tenure in this role.

Join Our Team: As an Executive Protection Agent with Tanium, you will be an integral part of our Executive Protection Field Operations Group, comprised of dedicated and skilled professionals. You will provide close protection and estate security for the CEO’s immediate family, the Executive Chairman, and other executives as required. We seek a proactive, experienced security professional who is customer-focused and maintains a high level of discretion and integrity. Exercising sound judgment and earning the trust of leadership and those you protect is essential in this role.

Join our dynamic team at Collabera as a Customer Relationship Manager. In this pivotal role, you will cultivate strong relationships with clients, ensuring their needs are met while promoting our services. Your expertise in customer engagement will drive satisfaction and loyalty, making you a key player in our success.

Join one of America's most rapidly expanding insurance firms. Since 1848, National Life Group has committed to upholding our promises by providing families with stability in both prosperous and challenging times. Over the years, we've offered peace of mind as families plan their futures.Our mission goes beyond the insurance and annuity policies we provide; we aim to positively impact the world through grants from our charitable foundation, paid volunteer time for our employees, sustainable and healthy workplace environments, and events supporting local nonprofits.We cultivate a collaborative culture that fosters growth and encourages our associates to embody our values: Do good. Be good. Make good.About UsNLG Capital, the investment management branch of NLG, oversees approximately $40 billion in assets under management (AUM). Our mission is straightforward – to empower NLG in fulfilling its commitments. We achieve this through a relentless focus on delivering exceptional investment results. Our rigorous yet collaborative investment approach is complemented by our insistence on the highest standards, both as investors and teammates. While our methodology is rooted in rigor, our culture is guided by principles including Meritocracy, Uncompromising Transparency, Intellectual Honesty, Performance Driven Learning, and the Relentless Pursuit of Excellence. These principles shape our interactions with colleagues and inform every investment decision we make. We act with the integrity and humility necessary to make choices that align with the firm’s interests and, ultimately, the best outcomes for our policyholders. Our culture is intentionally designed to promote curiosity and growth opportunities for our team members, both personally and as investors. The open and collaborative nature of our team encourages the expression and rewarding of innovative ideas. Our commitment to excellence remains steadfast.Please note that we do not offer visa sponsorship for this position.

Join ServiceNow as a Senior Solution Sales Executive specializing in the Industrial Connected Workforce. In this pivotal role, you will spearhead sales initiatives, driving transformative solutions that integrate cutting-edge technologies into industrial environments.Your expertise will be essential in developing strategic relationships with key stakeholders, understanding their unique challenges, and providing tailored solutions that enhance operational efficiency and workforce connectivity.

Join the National Life Insurance Company as a Customer Service Representative in our Payment Center and make a difference in the lives of our clients! In this role, you will be responsible for providing exceptional customer service, handling inquiries, and assisting clients with their payment-related questions and concerns. Your dedication to customer satisfaction will help ensure that our clients have a seamless experience.

B2B Industrial Packaging serves as a vital link between manufacturers and their customers. Are you ready to take on an exciting opportunity with a rapidly growing company?We are seeking talented, energetic, and experienced individuals for a foundational career opportunity. This position is perfect for an organized individual who thrives in a dynamic and fast-paced environment, providing exemplary customer service and support.The ideal candidate is proactive in identifying potential issues and implementing effective preventive measures. You should have strong communication skills and be capable of assisting a diverse range of users via phone, email, and in-person interactions.Main Responsibilities:Oversee open ordersTrack and manage shipped ordersDeliver outstanding customer serviceGenerate invoices for ordersCollect payments on invoicesServe as a primary point of contact for clientsResolve client issues by understanding the organizational structure and processesCollaborate closely with the Client Executive team

The Basics:Join Tanium as a Technical Support Engineer (TSE) Intern, where you will play a pivotal role in aiding our esteemed customer organization. Your contributions will directly impact the satisfaction and retention of major clients, including the U.S. Department of Defense and numerous Fortune 100 companies. TSEs are dedicated to enhancing the overall experience of Tanium customers across various industries and scales, addressing technical inquiries and resolving issues promptly. As an intern, you will gain invaluable insights through one-on-one mentorship, collaborative team efforts, and shadowing opportunities that will lay the groundwork for your career in technical support.This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations at least three days per week: Addison, TX, Emeryville, CA, or Bellevue, WA.

National Life Group has served families since 1848, offering insurance and annuity products that help people plan for the future. The company supports local communities through charitable grants, employee volunteer programs, and a commitment to sustainable workplaces. Associates are encouraged to grow, collaborate, and uphold the core values: Do good. Be good. Make good. Visa sponsorship is not available for this position. Role overview The Contact Center Escalations Associate plays a key role in resolving complex post-issue servicing needs for Life & Annuity products. This position handles escalated concerns from both customers and agents, providing expert guidance and coordinating cases through to resolution. The role requires strong knowledge of insurance and annuity servicing, especially in post-issue processes. What you will do Act as a subject matter expert for complex After Issue service matters related to Life & Annuity products. Serve as a liaison for internal partners, including business units and field leadership. Be the main point of contact for complex escalations from policyholders and agents. Conduct research, analysis, and resolution of escalated issues that require advanced problem-solving skills and sound judgment. Oversee cases from initiation to resolution, ensuring timely follow-ups and clear communication. Create solutions to address complex service challenges and identify trends for scalable process improvements. Collaboration and impact This role works closely with agents, operational teams, and leadership to improve customer and agent experiences. By identifying trends and proposing process improvements, the associate helps strengthen service delivery and supports the company's mission to make a lasting impact.

Join one of America’s rapidly expanding insurance companies! Since 1848, National Life Group has focused on fulfilling our commitments, offering families stability through both prosperous and challenging times. Throughout our history, we have been a source of peace of mind for families as they plan for their futures.Our mission goes beyond the insurance and annuity products we provide. We are dedicated to enhancing the world through our charitable foundation’s grants, paid volunteer time for our employees, environmentally responsible and healthy workplaces, and initiatives that support local nonprofits.We cultivate a collaborative environment that fosters professional growth and encourages our associates to embody our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.We invite applicants to include a cover letter to elaborate on their experience and interest.Role SummaryThe Lifecycle Marketing Manager will spearhead the development, execution, and optimization of lifecycle and marketing automation programs aimed at enhancing engagement, conversion, and retention throughout the customer journey. This position demands strong technical expertise combined with extensive marketing experience to craft data-driven campaigns that ensure personalized, compliant, and measurable customer interactions.Reporting to the Director of Digital Marketing, the Lifecycle Marketing Manager will be the primary expert on Salesforce Marketing Cloud (SFMC), Mailchimp, and Snappy Kraken, responsible for auditing and optimizing a complex SFMC environment while implementing best practices for data integrity, workflow design, governance, and performance. This individual will design, test, and deploy intricate, multi-stage programs for acquisition, nurturing, onboarding, and re-engagement, ensuring each communication aligns with brand voice and contributes to business growth.This role requires close collaboration with the Web & Digital Experience Strategist and Digital Content & Insights Lead to integrate lifecycle initiatives with the wider digital ecosystem. By aligning customer journeys with web experiences, campaigns, and analytics, the Lifecycle Marketing Manager will ensure that every customer interaction is relevant, timely, and measurable, enhancing the overall digital experience and pipeline efficiency.The ideal candidate is a dynamic, hands-on marketer with advanced technical expertise in Salesforce Marketing Cloud (SFMC) and other marketing automation platforms. They possess a strong technical foundation coupled with a passion for automation, data-driven storytelling, and operational excellence.

Join one of America's leading insurance providers, National Life Group, established in 1848. We are dedicated to keeping our promises and providing families with stability through life's challenges. Our rich history reflects our commitment to offering peace of mind as families plan for their futures.Our mission transcends insurance and annuity policies. We aim to positively impact the world through grants from our charitable foundation, offering paid volunteer time for our employees, fostering environmentally sustainable and healthy workplaces, and supporting local nonprofits.We cultivate a collaborative atmosphere with ample opportunities for professional growth, encouraging our associates to embody our core values: Do good. Be good. Make good.Position: Bilingual Contact Center Service Specialist (Spanish Speaking) (Start Date April 6, 2026)Please note that we do not offer visa sponsorship for this position.We are looking for candidates who are bilingual in Spanish and English.Role OverviewAs a Contact Center Service Specialist, you'll receive training to assist customers nationwide, ensuring they have a satisfactory experience in understanding their life and annuity policies with National Life Group. You'll empower customers by providing critical information, resolving significant issues, and collaborating with your team to achieve collective success. Ultimately, you'll become an integral part of a team committed to delivering peace of mind to those we serve.Our operational hours are from 8 AM to 7 PM ET, Monday to Friday, with representatives working an 8-hour shift during these hours.This role currently follows an onsite work schedule, requiring you to be in the office four (4) days a week on designated core days: Monday, Tuesday, Wednesday, and Thursday. The work schedule and core days are subject to change with prior notification and managerial discretion.

Role Overview Brakes Plus is hiring an Automotive Service Advisor in Addison. This position serves as the main point of contact for customers, guiding them through their vehicle maintenance and repair visits. The Service Advisor helps clients understand their automotive needs and recommends appropriate solutions. What You Will Do Welcome customers and listen to their concerns about their vehicles Offer knowledgeable advice and explain recommended services or repairs Coordinate with technicians to ensure accurate service and timely updates Support a smooth, positive experience for every customer