Customer Service Representative Manager - Europe

As an Engineering Manager specializing in Enterprise Services Management at Asana, you will play a pivotal role in shaping the future of our enterprise solutions. Your leadership will inspire a talented team of engineers to innovate, develop, and deliver top-tier services that enhance productivity for our clients. You will collaborate closely with product management, design, and other engineering teams to drive the successful execution of projects that align with our strategic goals.

Join the Adyen Family Adyen is a pioneering financial technology platform that delivers integrated payments, data insights, and financial products for renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions through a comprehensive solution designed for growth. We cultivate a supportive environment where our team members can thrive, backed by a culture that allows them to take ownership of their careers. Our motivated team tackles complex technical challenges collaboratively, delivering innovative and ethical solutions that accelerate business growth. Why Join Our Account Management Team? As a key pillar of our business, the Account Management team is vital for our growth and the global expansion of the Adyen brand. In this role, you’ll manage relationships with cutting-edge international merchants across diverse industries and channels. You’ll engage in cross-functional initiatives in a fast-paced, entrepreneurial environment, gaining expertise in the global payments landscape through our AM Academy. We seek a proactive and adaptable Account Manager to join our Warsaw team. The ideal candidate is a strategic thinker with a hands-on approach, eager to help major brands grow while transforming the industry. You will collaborate with a diverse global team to ensure exceptional customer experiences, unearth new opportunities, and drive mutual success for both Adyen and our clients. Your Role as an Account Manager In the position of Account Manager, you will cultivate strong, trust-based relationships with our customers and provide valuable insights to support their growth. You will take full ownership of the customer relationship, delivering exemplary service. In this capacity, you will contribute to our growth by understanding unique customer needs and identifying commercial opportunities, including expansion prospects and value-added products. A self-starter with a strategic mindset, your approach will be vital to your success. If this resonates with you, we invite you to learn more!

Unlock your potential by joining a leading performance-driven advertising powerhouse! We are seeking a dynamic and results-oriented Enterprise Advertising Account Manager to become part of our vibrant team in Warsaw. At Taboola, we don’t just want a team member who agrees with every client request; we are looking for a strategic partner who is courageous enough to challenge their strategies for enhanced outcomes. You should be someone who fosters relationships across entire teams within agencies or brands, ensuring our partnership remains robust and continues to grow. Essential Qualifications for Success: Experience: Minimum of 5 years in a client-facing role within digital advertising or online media. Local Expertise: Native or fluent in Polish with proficiency in English. Technical Acumen: Comfortable with launching, managing, and optimizing campaigns swiftly. Relationship Building: Skilled at navigating large organizations and establishing trust at multiple levels. Your Impact: As our Advertising Account Manager, you will add value by: Onboarding & Management: Initiating new clients effectively and maintaining ongoing communication with key enterprise partners. Performance Optimization: Analyzing data to enhance campaign performance or scaling successful campaigns. Managing Expectations: Clearly communicating what works on our platform, thus delivering more value to clients and to Taboola. Internal Collaboration: Partnering with Sales to transition new business and providing feedback to our Product and Support teams for tool enhancements. Why Choose Taboola? If you talk to Taboolars, they’ll share how they’ve been empowered to reach their full potential while learning and growing alongside talented individuals. They’ll also mention: Adam Singolda, Taboola Founder and CEO, emphasizes: “You can replicate anything from another business but you cannot replicate a company’s culture.” Well-being: Our international, social, and supportive office culture offers generous benefits, including 25 days of vacation.

At Superhuman, we embrace a vibrant hybrid work model that empowers our team members to enjoy the best of both worlds: ample focus time along with in-person collaboration that nurtures trust, sparks innovation, and cultivates a strong team culture.About SuperhumanSuperhuman, the AI productivity platform that includes Grammarly, is on a mission to unleash the superhuman potential in every individual. Our suite of applications and agents seamlessly integrates with over 1 million applications and websites, providing tools like Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, our proactive AI assistant that understands context and offers help automatically. Established in 2009, Superhuman empowers more than 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Discover more at superhuman.com and explore our company values here.The OpportunityJoining the Grammarly for Education team as an Enterprise Customer Success Manager, you will play a crucial role in driving the adoption of our platform, ensuring our customers achieve maximum value, and facilitating their expansion with our services. Reporting to the Enterprise Customer Success Manager, you will be integral to the success engine focused on maximizing Grammarly's value for our educational clients.In this pivotal role, you will:Manage the complete post-sales customer journey for your assigned enterprise accounts, ensuring smooth onboarding, activation, and sustainable success.Develop and implement renewal strategies from start to finish, including pricing proposals and negotiations, to enhance retention and drive account growth.Collaborate with Sales and Key Accounts teams to pinpoint and capitalize on expansion and cross-selling opportunities.Facilitate impactful enablement experiences by thoroughly understanding customer objectives, training users on Superhuman’s products and features, and aligning product capabilities with organizational goals.Conduct strategic account reviews, offering tailored insights and performance metrics to reinforce value, deepen engagement, and align on success plans.Utilize customer engagement data and trends to identify risks, reveal opportunities, and take proactive measures to ensure customer satisfaction.

Grammarly embraces a versatile hybrid working model for this position. This adaptable structure offers team members a balance of focused work time and in-person collaboration, which nurtures trust, sparks innovation, and cultivates a robust team culture.About GrammarlyGrammarly is now part of Superhuman, an AI productivity platform dedicated to unleashing the superhuman potential in everyone. The Superhuman suite of applications and agents integrates AI across over 1 million applications and websites, featuring tools like Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that comprehends context and provides automatic support. Founded in 2009, Superhuman empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Discover more at superhuman.com and learn about our values here.The OpportunityAs a crucial member of the Grammarly for Education team, you will serve as an Enterprise Customer Success Manager, playing a key role in propelling our initiatives to drive product adoption, derive value, and ultimately guide our customers towards expansion. Reporting to the Enterprise Customer Success Manager, you will be essential in bolstering a customer success framework that seeks to maximize Grammarly's value for our education clients.In this role, you will:Manage the complete post-sales customer lifecycle for assigned enterprise accounts, ensuring smooth onboarding, activation, and sustained success.Develop and execute renewal strategies from start to finish, including pricing proposals and negotiations, to enhance retention and promote account growth.Collaborate cross-functionally with Sales and Key Accounts teams to identify and capitalize on expansion and cross-sell opportunities.Create impactful enablement experiences by thoroughly understanding customer objectives, training users on Superhuman's products and functionalities, and aligning product capabilities with organizational goals.Conduct strategic account reviews, offering tailored insights and performance metrics to reinforce value, deepen engagement, and coordinate success plans.Utilize customer engagement data and trends to pinpoint risks, uncover opportunities, and take proactive, data-driven actions that surpass performance targets.

Join Point72 as a Software Engineer focused on Enterprise Systems, where you will play a crucial role in developing and maintaining innovative software solutions that drive our business operations. Collaborate with cross-functional teams to design, implement, and optimize software applications that enhance the efficiency and effectiveness of our enterprise systems.

Discover Your Future at UiPathAt UiPath, we are passionate about harnessing the transformative power of automation to redefine how businesses operate. Our mission is to deliver leading enterprise software solutions that empower organizations across the globe to achieve exceptional productivity and efficiency.We seek dynamic, curious, and enthusiastic individuals who thrive in a fast-paced environment and embody a spirit of generosity and authenticity. If you are ready to be part of a forward-thinking company that values its people and mission, we want to hear from you!Your RoleAs an Enterprise Sales Executive, you will engage with premier financial services clients in Poland, operating at the executive level with C-suite decision makers. This senior role is pivotal in driving our growth and success in this sector.Join our high-energy sales team, comprised of seasoned professionals who bring an entrepreneurial spirit to software sales. Collaborating closely with C-level executives and key business leaders, you will deliver outstanding value to our clients.Your ResponsibilitiesEvaluate market potential and devise strategic sales plans to optimize revenue.Meet and exceed sales targets within defined timeframes.Promote and sell UiPath solutions through a value-driven sales approach.Educate clients on the financial and operational benefits of our solutions.Build and nurture positive relationships with clients and stakeholders within your territory.Foster trusted partnerships with local and global integrators to identify opportunities and ensure client success.Collaborate with the Customer Success Management team to maximize client value and address challenges.Monitor competitive landscape and market trends to tailor solutions to client needs.Provide management with insights on customer demands, challenges, and market potential.Align with our core values: Bold, Humble, Immersed, and Fast.Your QualificationsProven track record in enterprise software sales, particularly in financial services.Exceptional communication and interpersonal skills with a knack for relationship-building.Strong analytical and strategic thinking abilities.Ability to work collaboratively in a dynamic and fast-paced environment.Self-motivated with a passion for driving results.

Engineering Manager - Platform** This role can be based remotely in Finland, Switzerland, Poland, UK, Italy, or Germany **At Scandit, we empower individuals with superhuman capabilities. From enabling delivery drivers to optimize their routes, matching patients with their medications, to enhancing retail operations, our cutting-edge technology automates workflows and delivers actionable insights across diverse industries. Join us in our mission to innovate and elevate Scandit to new heights.About the RoleAs the leader of our Platform Engineering (DevOps & SRE) team, you will oversee the vital cloud infrastructure and CI/CD pipeline ecosystem that supports our entire engineering division. Our team is dedicated to refining engineering practices, ensuring efficiency, and accelerating delivery speed. We leverage modern tools such as AI-assisted workflows to enhance planning and execution.We seek an Engineering Manager to guide our Platform Engineering team, providing clarity, structure, and consistent execution. You will collaborate closely with product engineering teams, embracing AI-enabled tools and methodologies to speed up development and enhance engineering effectiveness. This position offers opportunities for expanded responsibilities as Scandit continues to grow, including leading additional engineering initiatives or teams.What You Will DoLead, mentor, and nurture your team.Provide structure and clarity to planning, execution, and reporting.Manage the operation and continuous enhancement of our cloud infrastructure and CI/CD pipelines.Drive cross-team initiatives in security and compliance, such as reducing Snyk vulnerabilities and supporting ISO-related efforts.Enhance security, reliability, and cost efficiency through disciplined processes and clear accountability.Establish roadmaps, milestones, and progress reporting (like OKRs) to keep stakeholders informed of plans, risks, and delivery timelines.Engage in proactive collaboration with product and engineering teams to align priorities and successfully execute shared initiatives.Identify bottlenecks and spearhead improvements to boost engineering velocity.Embrace additional responsibilities and cross-team leadership as Scandit continues to expand.Who You AreYou have a strong background in DevOps/SRE practices.You possess excellent leadership and team-building skills.You are adept at using modern tooling and methodologies to drive engineering efficiency.

Veeva Systems is a pioneering organization dedicated to transforming the life sciences industry by accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue in our last fiscal year, with significant growth opportunities on the horizon.Our core values – Do the Right Thing, Customer Success, Employee Success, and Speed – define our culture. In 2021, we made history by becoming a public benefit corporation (PBC), which compels us to balance the interests of our customers, employees, society, and investors.As a Work Anywhere company, we empower you to choose your work environment, whether from home or in the office, enabling you to thrive.Join us in revolutionizing the life sciences sector, and making a meaningful difference for our customers, employees, and communities.The RoleWe invite you to lead as a Team Manager within Cloud Managed Services (Vault), where you will guide a team of experts ensuring our Life Sciences clients experience exceptional outcomes with their Veeva Vault applications. This position allows you to directly impact the operational excellence of global pharmaceutical and biotech organizations utilizing cutting-edge cloud technology.You will manage an expanding team of consultants tasked with supporting customer Production Vaults, enhancing services continuously, and ensuring system reliability. This strategic leadership role offers a blend of operational management, customer interaction, and service development across selected accounts.This role is remote within Poland, with the requirement to work from our Budapest office in Hungary twice per quarter and travel occasionally for team or customer engagements in the EMEA region.

Join Altersolutions as an Engineering Manager where you will lead innovative engineering projects and drive technical excellence within our dynamic team. In this pivotal role, you will oversee engineering processes, mentor engineers, and collaborate with cross-functional teams to ensure the successful delivery of high-quality software solutions.

Veeva Systems is a mission-driven organization and a leader in industry cloud solutions, dedicated to assisting life sciences companies in accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we have surpassed $2 billion in revenue in our latest fiscal year, with significant growth potential on the horizon.Our core values at Veeva include: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Emphasizing Speed. We are not just another public company; we made history in 2021 by becoming a Public Benefit Corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we empower you with the flexibility to work from home or in the office, allowing you to thrive in the environment that suits you best.Join us in transforming the life sciences industry, and contributing to a positive impact on our customers, employees, and communities.The RoleOur Managed Services are designed for our R&D clients once they have adopted Veeva applications. We aim to be trusted partners, ensuring that our customers fully harness the additional benefits of Veeva applications.Our Managed Services Team consists of over 50 consultants based in Hungary and Poland. Due to the rapid expansion of our client base, we are continuously growing our team, opening numerous career opportunities for both new and current employees. We embrace individuals from various backgrounds in industry, technology, and consulting, enriching our team diversity.Are you enthusiastic about technology but have yet to gain experience in the life sciences sector? Would you enjoy advising our clients?As a Managed Services Consultant, you will support a designated group of biopharmaceutical clients. Your responsibilities will include understanding their business processes, providing guidance, discussing necessary Vault changes, and executing all required configurations. You will also actively collaborate with clients to enhance their experience with our solutions.

Dentons Business Services EMEA serves as the critical operational foundation of Dentons, one of the foremost global law firms. Our mission is to empower legal teams across Europe, the Middle East, and Africa with exceptional business services, ensuring we provide unparalleled value to our clients.At DBS EMEA, we champion innovation, collaboration, and the pursuit of continuous improvement. Our diverse team excels in vital business areas such as finance, IT, HR, and marketing, securing operational excellence at all levels.About the RoleWe are in search of a dynamic Europe Head of Opportunity Management to spearhead our impactful Proposals and Credentials team throughout the region. Located in Poland, this team plays a pivotal role in Dentons Europe’s strategic initiatives and commercial success. You will guide the team to become a center of excellence that prioritizes client focus, efficiency, and effectiveness. The team is responsible for managing a steady stream of multi-jurisdictional pitches and proposals. As a leader of a four-member team, you will be an inspiring professional equipped with both technical expertise and people development skills. This senior, highly visible, and strategic role reports directly to the Europe Clients & Markets Director.Key ResponsibilitiesEstablish the vision, strategy, and standards for opportunity and proposal management across Dentons Europe.Design and implement robust processes, tools, and policies to enhance win rates, profitability, and client satisfaction.Lead and nurture a high-performing team of opportunity and proposal professionals.Directly manage and oversee significant, high-value pitches, panel reviews, and RFPs for our most promising prospects.Collaborate closely with the Head of Pricing, Head of Client Development, and Head of Practices and Sectors to ensure a unified go-to-market strategy and market positioning.Foster a collaborative, inclusive, and high-trust team culture that promotes shared ownership, constructive feedback, and ongoing improvement within the proposals team.The ideal candidate will possess deep expertise in proposals along with strong stakeholder management abilities, commercial insight, and a practical, tech-enabled approach.

Join Bolt as an Engineering Manager for our Marketing Technology (MarTech) team, where you'll play a pivotal role in building and managing the technical foundation of our global marketing initiatives. We specialize in creating, developing, and maintaining robust backend systems and tools that enable data-driven marketing workflows, automation, and analytics throughout the Bolt ecosystem.In this role, you'll collaborate closely with Marketing, Product, and Data teams to design reliable, scalable, and developer-friendly systems that drive Bolt's growth today and into the future.

Join NordLayer in revolutionizing cybersecurity for businesses of all sizes.We are creating a switch-ready platform that empowers contemporary teams to excel—free from security concerns. Trusted by over 11,000 companies worldwide, NordLayer integrates seamlessly into any tech stack, offering robust protection for users no matter where they are.Your Role: Be instrumental in ensuring businesses remain secure while advancing their network security for the future.Main Responsibilities:Oversee the design, development, deployment, and operational management of the solutions and features developed by your squad;Empower your team for success by establishing clear objectives, providing direction, and proactively removing obstacles;Lead and mentor an engineering squad of 8 to 10 specialists, guiding their growth through performance evaluations, personal development plans, and coaching;Facilitate sprint planning and monitor squad velocity to ensure product milestones are achieved;Implement agile development methodologies in project execution;Collaborate with cross-functional squads to foster innovation;Engage with stakeholders and fellow engineers to discuss business solutions, propose alternatives, and validate existing strategies;Participate in talent acquisition to ensure a comprehensive employee lifecycle from hiring to offboarding.Core Requirements:Minimum of 2 years of experience in leading engineering teams;A solid background in infrastructure development, with either current experience or a keen interest in networking domains. While coding is not a primary task, a fundamental understanding of system logic is essential;Proficiency in agile development methodologies and project management.

ABOUT BOXBox, listed on the NYSE as BOX, stands at the forefront of Intelligent Content Management. Our innovative platform empowers organizations to enhance collaboration, manage the entire content lifecycle, safeguard essential content, and revolutionize business workflows through the integration of enterprise AI. Established in 2005, Box simplifies organizational operations for renowned global entities such as JLL, Morgan Stanley, and Nationwide. Our headquarters are located in Redwood City, CA, with offices throughout the United States, Europe, and Asia.Joining Box means becoming part of a mission to propel our platform into the future. As content drives how we operate daily—encompassing contracts, invoices, employee records, financial data, product specifications, marketing materials, and beyond—our goal is to infuse intelligence into content management, enabling our clients to entirely transform their workflows. With the fusion of AI and enterprise content, we are positioned to redefine how the world collaborates, and at Box, you will play a crucial role in this transformative journey.YOUR ROLE AT BOXThe Engineering Business Operations Manager will serve as a pivotal ally within the Engineering Business Operations and Strategy (EBOS) team, providing essential operational support and expertise to Box Engineering teams within the Build organization. This position will concentrate on our teams in the EMEA region. Your responsibilities will include guiding and preparing teams for various planning and reporting processes—such as Annual Planning, Quarterly Planning, Quarterly Business Reviews, and monthly Operational Reviews—while driving key processes for performance metric tracking and assisting leadership in measuring and reporting on critical goals. We seek an individual who can facilitate our scaling efforts to support ongoing growth in this role, which reports directly to the Senior Director of EBOS.KEY RESPONSIBILITIESLead optimization initiatives and identify opportunities to enhance team operations; design and refine workflows to minimize friction and boost efficiency.Support and prepare Engineering teams across EMEA for all planning and reporting activities, including Annual and Quarterly Planning, Quarterly Business Reviews (QBRs), and monthly Operational Reviews.Drive and enhance...

Join the innovative team at CD Projekt Red as an Engineering Manager for Gameplay. In this pivotal role, you will lead a talented group of engineers in developing exceptional gameplay experiences. You will be responsible for overseeing the engineering process, ensuring high-quality deliverables, and fostering a collaborative environment that inspires creativity and excellence.

We are seeking a talented DevOps Engineering Manager to lead our dynamic DevOps team at CD Projekt Red. In this pivotal role, you will oversee the development and implementation of innovative DevOps strategies to enhance our software development lifecycle. You will work collaboratively with cross-functional teams to ensure efficient deployment and integration processes, driving our projects to success.

The Identity and Access Management Engineer at arhs helps strengthen the company’s security by overseeing user identities and access permissions across various systems. This position works with teams from different departments to set up and maintain effective identity management and access control processes. Role overview This role focuses on protecting sensitive information by managing who can access which resources. The engineer ensures that all identity and access procedures align with both regulatory requirements and internal policies. Collaboration Working with cross-functional teams is a key part of the job. The engineer helps other departments follow best practices for identity and access management, supporting the organization’s overall security goals.

Join Veeva Systems, a pioneering force in industry cloud solutions, dedicated to accelerating the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue last fiscal year, with immense growth potential on the horizon.At Veeva, our core values guide us: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we achieved a historic milestone by becoming a public benefit corporation, committed to balancing the needs of customers, employees, society, and investors.As a Work Anywhere company, we offer you the flexibility to choose your ideal work environment, whether from home or in the office.Be part of our mission to revolutionize the life sciences industry and make a positive impact on our customers, employees, and communities.The RoleOur Managed Services Team provides ongoing support to R&D clients post-deployment of Veeva applications. We are dedicated to becoming our clients' trusted partners, ensuring they gain maximum value from our solutions.With a robust team of over 90 consultants across Europe, and a dedicated Regulatory Team of 15+, we are expanding our operations due to the rapid growth of our client base, creating numerous career opportunities.Are you enthusiastic about technology and the life sciences sector? Do you aspire to guide our customers?As a RIM Consultant, you will engage with prominent clients like Merck, Bayer, Novo Nordisk, and AstraZeneca, understanding their business processes, providing expert advice, and implementing necessary configurations in Vault. You will collaborate with various teams at Veeva to innovate and enhance our service delivery and work closely with our product management team.