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Customer Service Delivery Driver

CarvanaChattanooga, TN
On-site Full-time $17/hr - $19/hr

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Experience Level

Experience

Qualifications

Required Qualifications:Minimum of 2 years of customer-facing experience. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Valid driver's license and clean driving record.

About the job

Join Carvana as a Customer Service Delivery Driver! We are seeking enthusiastic Customer Advocates with a minimum of 2 years of customer-facing experience to embark on a rewarding journey with Carvana—the fastest-growing used automotive retailer in U. S. history and one of the top four companies to enter the Fortune 500!

Our Customer Advocates play a crucial role in ensuring customer satisfaction, whether it’s delivering joy to our customers' driveways or engaging with the local community. Are you ready to embrace the 'Hauler-Life'?

Shift Requirements: This role requires flexibility with shifts ranging from 7 AM to 5 PM, 9 AM to 7 PM, or 11 AM to 9 PM. Team members should be available to work 7 days a week, with days off rotating between weekdays and weekends.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $17, with significant opportunities for growth based on performance. Here's how you can increase your earnings:

  • Pay Range: $17 - $19 hourly
  • Starting Pay: $17/hr
  • At 3 Months: $17.50/hr
  • At 6 Months: $18/hr

During your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which includes four merit opportunities each year. Eligible team members can receive an additional $0.50 pay increase every 90 days.

In addition, Market Operations may offer performance-based incentive programs tailored to your location, potentially unlocking even greater earnings!

Benefits + Perks:
At Carvana, we invest in our team members’ success because when you grow, we grow! Here’s how we support you:

  • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, plus opportunities for overtime during busy seasons.
  • Fast Track Advancement Opportunities: High-performing team members achieve higher pay rates sooner based on their performance.
  • Health & Wellness: Enjoy 100% Company Paid Healthcare Premiums, Dental + Vision benefits, and a wellness program that supports mental, physical, and financial health. We also understand that pets are family! Benefit from our pet care savings program.
  • Time Off & Work-Life Balance: Generous paid time off (13 days in the first year, increasing to 20 days thereafter).

About Carvana

Carvana is revolutionizing the automotive retail industry by providing customers with a seamless and enjoyable car-buying experience. As the fastest-growing used automotive retailer in U. S. history, we pride ourselves on delivering happiness and satisfaction to our customers. Our commitment to excellence and innovation sets us apart in the market, and we invite you to be a part of our journey.

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