Customer Service Advisor - Contact Centre

Role overview The Service Advisor at Porsche Birmingham acts as the main point of contact between clients and the service department. This role involves assisting customers with their vehicle service needs, whether for scheduled maintenance or unexpected repairs. The position is based at the dealership in Birmingham and is part of the Sonic Automotive team. Key responsibilities Greet customers and discuss their service concerns in detail Schedule and coordinate appointments for repairs and maintenance Keep clients informed about service progress and estimated completion times Collaborate with technicians to ensure accurate and high-quality service Provide clear explanations of all services performed on vehicles What makes this role unique Strong customer service skills and a good understanding of automotive services are essential. The Service Advisor directly influences each client's experience and satisfaction, helping to maintain Porsche Birmingham's reputation for quality and care.

Lexus of Birmingham seeks a Service Advisor to act as the primary point of contact for customers needing assistance with their vehicles. This role centers on delivering a welcoming experience and upholding high service standards throughout each customer interaction. Key responsibilities Serve as the main liaison between customers and the service team Support customers with questions or concerns about their vehicles Ensure a positive and professional service experience for every guest What to expect This position requires strong communication skills and a customer-focused approach. The Service Advisor plays a vital role in maintaining the reputation of Lexus of Birmingham by making each customer feel valued and informed during their visit.

Role Overview Sonic Automotive in Birmingham is hiring a Porsche Technician. This position focuses on diagnostics, repairs, and maintenance for Porsche vehicles. The role supports our service department and helps keep every Porsche performing at its best. What You Will Do Diagnose mechanical and electrical issues in Porsche vehicles Perform repairs and scheduled maintenance Uphold Porsche's standards for quality and performance Contribute to customer satisfaction through careful, thorough work What We Look For Experience servicing Porsche vehicles or similar luxury brands Attention to detail and a commitment to high standards Dedication to delivering excellent results If you take pride in your work and enjoy maintaining the performance and luxury of Porsche vehicles, consider joining the Sonic Automotive team in Birmingham.

Domino's Pizza in Birmingham seeks a Customer Service Representative to deliver positive experiences for every guest. This position serves as the first point of contact, managing orders and questions with a welcoming approach. Key responsibilities Greet customers both in person and by phone Process orders accurately and efficiently Respond to questions about the menu and current specials Work alongside team members to address customer concerns Help maintain a clean and inviting store What we look for Clear and friendly communication skills Consistent attendance and punctuality Ability to collaborate with others Positive and approachable attitude

Kaplan Professional is seeking a Service Operations Advisor (Learner) for its Birmingham office. This permanent, full-time position plays an important part in helping learners progress through their educational programs by providing support and building strong connections. Role summary The Service Operations Advisor (Learner) focuses on supporting individuals as they move through their studies. The role involves regular interaction with learners, ensuring they have the guidance and service needed to succeed. Main responsibilities Provide ongoing support to learners throughout their educational journey Develop and maintain positive relationships with learners Deliver clear, high-quality service and guidance Key details Reference number: JR254637 Location: Birmingham office Working pattern: Full time, 37.5 hours per week Contract type: Permanent Number of roles: 1 Grade: K2 Salary: £26,228 per annum

Join our dynamic team at alphabeinsightinc as a Customer Service Officer. This role is pivotal in ensuring customer satisfaction and providing exceptional service at every interaction. You will be the voice of our brand, assisting customers with inquiries, resolving issues, and enhancing their overall experience.You will need to demonstrate excellent communication skills, patience, and a customer-first attitude. This is a fantastic opportunity for individuals who are passionate about delivering high-quality service and are eager to grow within a supportive environment.

Role Overview Domino's Pizza, Inc. is hiring a Customer Service Representative for the Birmingham location. This position is central to creating a positive experience for every customer. As the first point of contact, representatives answer questions, take orders, and address concerns with care and efficiency. What You Will Do Respond to customer inquiries by phone, in person, or online Take accurate orders and ensure details are correct Resolve issues or complaints quickly and professionally Maintain a friendly, helpful attitude throughout every interaction Work Environment This role involves steady activity and regular communication with customers and team members. Those who enjoy learning on the job and adapting to new situations will find opportunities to build valuable skills.

Role overview Domino's Pizza, Inc. is looking for a Customer Service Representative in Birmingham. This role helps shape each customer's experience, whether they call in or visit the store. The position centers on making sure every interaction feels positive and welcoming. What you will do Take orders from customers with accuracy and attention to detail Answer questions and resolve concerns in a professional manner Contribute to a friendly and inviting atmosphere within the store Requirements Clear and confident communication skills Interest in providing customer service Ability to work well with teammates, especially during busy times

Domino's Pizza in Birmingham is looking for a Customer Service Representative to join the team. This role is key to making sure each customer has a smooth experience, from the moment they walk in or call to the time their order is complete. What you will do Answer questions from customers both in person and over the phone Take orders with care and accuracy Help create a positive experience for everyone ordering or dining Work alongside team members to keep service running efficiently Requirements Clear communication and active listening skills Comfort interacting with customers and processing orders Enjoyment of a busy, team-oriented setting

Join our dynamic team at Domino's Pizza as a Customer Service Representative! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service and creating memorable experiences for our customers. In this role, you will be responsible for taking orders, answering customer inquiries, and ensuring that every customer leaves with a smile.

Role Overview Domino's Pizza in Birmingham is hiring a Customer Service Representative. This position serves as the main contact for customers, handling orders and addressing questions to help each guest have a positive experience with Domino's. What You Will Do Take customer orders accurately and efficiently Respond to customer questions about menu items, orders, and store policies Support delivery drivers with order details and coordination Maintain a friendly and professional attitude throughout each interaction Who We’re Looking For Clear communicator who enjoys helping people Comfortable working with a team and handling busy periods Interest in providing reliable, friendly service

Domino's Pizza in Birmingham is looking for a part-time Customer Service Representative. This role is often the first interaction customers have with the store, so a helpful and attentive approach matters. The position involves handling orders, answering questions, and making sure every guest receives prompt service. Key responsibilities Welcome customers both in person and over the phone Take orders with accuracy and efficiency Address questions and resolve concerns as they arise Work with teammates to keep service on track What Domino's values Friendly, positive attitude Comfort interacting with the public Ability to multitask and stay organized Enjoyment of a busy, team-oriented setting This position suits someone who likes helping people and wants to work with a well-known brand.

Methods Business and Digital Technology LimitedMethods is a leading IT Services Consultancy, boasting over £100M in revenue. With a rich history spanning over 30 years, we have collaborated with numerous central government departments and agencies to revolutionize the public sector’s operations across the UK. Our expertise in transformation, delivery, and collaboration allows us to craft comprehensive business and technical solutions that prioritize people, safety, and future-readiness.What sets us apart is our unique human-centric approach. We place a strong emphasis on the interplay of people, technology, and data, ensuring that we deliver sustainable value to our clients, staff, communities, and the environment.At Methods, we are committed to the success of our clients' projects, working collaboratively to share knowledge and tackle challenges. We foster a culture where fun and hard work coalesce, encouraging our team to embrace mistakes as opportunities for learning and growth.While our primary focus has been on the public sector, we are actively expanding our portfolio to include significant private sector clients.Methods was proudly acquired by the Alten Group in early 2022.Your RoleWe are seeking a passionate Service Designer to join our team on a permanent basis. Your mission will be to design services that empower users to achieve their objectives.Your responsibilities will encompass:Conducting research and mapping the current service from the viewpoints of customers, product teams, and the broader organization.Facilitating workshops aimed at problem-solving, exploring solutions, and generating innovative ideas.Designing user journeys and creating artifacts, including service blueprints.Building prototypes to test potential solutions and ideas.Understanding, interpreting, and effectively communicating user needs.Ensuring that user needs remain central to product development processes.

Role overview As a Customer Service Representative at Domino's Pizza in Birmingham, this position plays a key part in shaping each customer's experience. Every interaction, whether in person or over the phone, reflects the Domino's brand and contributes to customer satisfaction. What you will do Respond to customer questions and requests, both by phone and face to face Take orders and enter them accurately into the system Assist customers and address straightforward concerns or issues Work to make sure every customer leaves with a positive impression

Join OWL Services as a Field Service Technician!Location: Birmingham, AL (On-Site / Field-Based)Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight TravelPay Rate: $23–$25/hourEmployment Type: Full-Time (Hourly)Position OverviewOWL Services is on the lookout for a skilled Field Service Technician to take charge of installing, maintaining, and repairing electro-mechanical equipment in various field settings. This is the perfect opportunity for a mechanically adept, safety-oriented individual who thrives on problem-solving and enjoys working autonomously.As a vital component of our service team, you will ensure that essential systems such as POS equipment, alarms, and security devices function seamlessly at our clients' sites.Key ResponsibilitiesTroubleshoot, inspect, repair, and replace electro-mechanical equipment as necessary.Service a variety of devices including cash registers, coin changers, alarms, and POS systems.Diagnose equipment malfunctions and develop effective solutions.Complete service requests and maintenance tasks promptly and professionally.Review work orders, manuals, and technical drawings thoroughly.Utilize testing devices, hand tools, and power tools effectively.Adhere strictly to safety protocols and company procedures.Participate in a 24/7 on-call rotation.Travel 30–40% overnight, assisting with installations and upgrades as needed.Maintain precise documentation using company systems and mobile technology.Essential QualificationsRequired SkillsStrong mechanical aptitude and troubleshooting capabilities.Ability to work independently with strong problem-solving skills.Commitment to safety and adherence to safety guidelines.Willingness to be part of a 24/7 on-call rotation.Availability to travel 30–40% overnight.Good driving record.Proficiency with computers and smartphones.Preferred SkillsExperience with POS systems (e.g., Verifone, NCR).Familiarity with alarm systems.Proven experience in troubleshooting and repairing electro-mechanical equipment.Ability to handle service requests professionally and efficiently.Capability to read and interpret work orders, manuals, and technical drawings.Experience with testing devices and hand/power tools.Willingness to assist with installations and upgrades in other regions.BenefitsPaid Time Off.401(k) Retirement Plan.Comprehensive Health Care.Dental Insurance.Vision Insurance.Overtime Pay.On-the-Job Training.Per Diems.Opportunities for Growth.

Role Overview Domino's Pizza Group Limited is looking for a Customer Service Representative in Birmingham. This position centers on supporting customers by phone and online, making sure every order and interaction goes smoothly. What You Will Do Answer customer questions and take orders by phone and through online channels Resolve issues and handle inquiries promptly Maintain a friendly, helpful attitude throughout each interaction What We Value Clear and effective communication A positive, approachable manner Commitment to customer satisfaction

Inbound Customer Service AdvisorJoin our rapidly expanding team as an Inbound Customer Service Advisor in the vibrant city of Birmingham. Our client, a forward-thinking company in South Birmingham, has ambitious growth plans for 2019 and beyond, making it an exciting time to become part of their customer service operations.We offer you a competitive base salary, annual salary reviews based on performance, a company pension scheme, and an exceptional working environment. Enjoy a modern call center equipped with free tea and coffee, a spacious kitchen, pool tables, PlayStation, ice hockey, and more.Key Responsibilities:- Assist customers through multiple systems, guiding them to resolve issues effectively.- Maintain strong rapport with customers to ensure a seamless experience.- Handle complaints confidently, resolving queries independently or with managerial support.- Focus on first-time resolutions, striving to exceed customer expectations.Qualifications:Minimum of 12 months of call center experience.Proficient IT skills to navigate various systems.Exceptional customer service abilities.Strong communication skills, able to engage with customers at all levels.Demonstrated complaint resolution experience.Commitment to ensuring customer satisfaction.Personal Attributes:Excellent communication skills.A collaborative team player.Outstanding customer service mindset.Proficient in computer literacy.Interviews will be conducted over the next few weeks, and candidates should be available to start in January.

Join our team as a Delivery Driver! In this role, you will:Efficiently load vans and deliver packages while ensuring your safety as you step in and out of the vehicle.Follow all road safety regulations to ensure a secure driving experience.Utilize an electronic device for GPS navigation to follow predefined routes.Interact with customers in a friendly and professional manner, enhancing their delivery experience.

Join the renowned Monster Tree Service team, where we set ourselves apart from other employers with our extensive experience and cutting-edge equipment. Our commitment to environmental stewardship, exceptional customer service, and a dynamic work ethic creates a unique workplace culture. Each Monster Tree Service franchise is independently owned and operated, giving us the flexibility to grow rapidly while maintaining our core values.If you are eager to be part of a team that is not only expanding but also transforming the Tree Care Industry, we invite you to apply! We currently have an exciting opportunity for a Grounds Crew member at Monster Tree Service of Birmingham.