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Customer Sales Engineer

UpGuardLondon
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience in a technical sales or engineering role. Strong understanding of cyber security principles and practices. Excellent communication and presentation skills. Ability to work collaboratively with cross-functional teams. Proficient in articulating complex technical concepts to non-technical stakeholders.

About the job

UpGuard develops technology to help organizations manage cyber risk. With a recent US$75M Series C funding round, the company is expanding its infrastructure to analyze 100 billion risk signals daily. The Cyber Risk Posture Management (CRPM) platform brings together security ratings, threat intelligence, and AI-driven insights, supporting security teams as they address emerging threats. UpGuard aims to set a new standard for cyber risk management, focusing on autonomy, technical excellence, and delivering solutions at scale.

The Sales team at UpGuard plays a key role in the company’s growth, building lasting partnerships that go beyond single transactions. As third-party risk becomes more challenging, the team values collaboration and consultative relationships, always keeping customer security at the forefront. After surpassing revenue targets and expanding globally in 2025, UpGuard enters 2026 with strong momentum. The team works in a fast-moving, AI-enhanced environment that encourages skill development and supports organizations facing global cyber threats.

Role overview

The Customer Sales Engineer in London serves as the technical and product expert for the Account Management team. This position supports customer expansion by working closely with Account Managers on complex renewal and upsell opportunities. The role is well suited to those who thrive in a post-sales technical setting, enjoy being a product authority, and want to shape solutions that drive commercial results.

What you will do

  • Act as the primary technical resource for UpGuard’s multi-product offering
  • Showcase advanced technical value to customers
  • Design solutions that foster growth within the existing customer base

About UpGuard

At UpGuard, we are at the forefront of redefining how organizations manage their cyber security risks. With a robust funding background and a mission-driven approach, we integrate cutting-edge technology to provide unparalleled services that resonate with security teams globally.

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