Customer Sales Engineer

UpGuard develops technology to help organizations manage cyber risk. With a recent US$75M Series C funding round, the company is expanding its infrastructure to analyze 100 billion risk signals daily. The Cyber Risk Posture Management (CRPM) platform brings together security ratings, threat intelligence, and AI-driven insights, supporting security teams as they address emerging threats. UpGuard aims to set a new standard for cyber risk management, focusing on autonomy, technical excellence, and delivering solutions at scale. The Sales team at UpGuard plays a key role in the company’s growth, building lasting partnerships that go beyond single transactions. As third-party risk becomes more challenging, the team values collaboration and consultative relationships, always keeping customer security at the forefront. After surpassing revenue targets and expanding globally in 2025, UpGuard enters 2026 with strong momentum. The team works in a fast-moving, AI-enhanced environment that encourages skill development and supports organizations facing global cyber threats. Role overview The Customer Sales Engineer in London serves as the technical and product expert for the Account Management team. This position supports customer expansion by working closely with Account Managers on complex renewal and upsell opportunities. The role is well suited to those who thrive in a post-sales technical setting, enjoy being a product authority, and want to shape solutions that drive commercial results. What you will do Act as the primary technical resource for UpGuard’s multi-product offering Showcase advanced technical value to customers Design solutions that foster growth within the existing customer base

Sectigo is hiring a Bilingual Sales Engineer fluent in both English and French to join the London office. This role connects the sales team with customers, ensuring technical solutions meet client needs and support overall sales objectives. Main responsibilities Work closely with sales colleagues to provide technical support throughout the sales process Present Sectigo products and address technical questions from prospects and existing customers Respond to customer inquiries in English and French Support sales growth by helping clients understand how Sectigo’s solutions fit their requirements Collaboration and environment This position works within a collaborative sales team that values customer satisfaction and business growth. Expect frequent interaction with both internal teams and external clients.

About UsAt Sierra, we are revolutionizing the way businesses engage with their customers through innovative AI solutions. Our headquarters are located in San Francisco, and we are expanding globally with offices in Atlanta, New York, London, France, Singapore, and Japan.Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—are fundamental to our culture and guide every aspect of our work. We are dedicated to fostering an environment that embodies these principles.Founded by industry leaders Bret Taylor and Clay Bavor, our team has a wealth of experience from top tech companies, including Google and Salesforce. Our leadership is committed to pushing the boundaries of AI technology.Your RoleGTM Technical Expert: Utilize your expertise to design and demonstrate Sierra's outstanding Agent product, providing tailored technical solutions to meet our customers' unique needs while addressing their inquiries.Cross-Functional Collaboration: Partner closely with our Sales, Product, and Engineering teams to enhance our go-to-market strategies and continuously refine our AI Agents based on customer feedback.Customer Leadership: Engage proactively with prospective clients as a technical leader, identifying their needs and ensuring the ongoing excellence of our AI solutions.What We SeekA minimum of 5 to 7 years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales roles.Outstanding verbal and written communication skills with professional fluency in both German and English.Demonstrated experience in creating and presenting product demonstrations, along with a strong background in customer engagement within GTM contexts.Proven ability to build relationships with potential customers, including executives and technical decision-makers.

About ITRSITRS Group Limited is honored to be recognized as a Great Place to Work, providing cutting-edge enterprise SaaS solutions. Our esteemed clientele includes 90% of the world's leading investment banks, a testament to our excellence and reliability in the industry. With strong backing from prominent private equity investors, we are on a fast-paced growth trajectory.Our headquarters is located in Shoreditch, London's vibrant tech sector, with additional offices spread across the UK and internationally, from the Netherlands to Manila, New York City, and Florida. We take pride in fostering a diverse, friendly, and dynamic workplace culture, emphasizing internal promotions and the continuous development of our team members.Scope of RoleWe are seeking a seasoned Customer Solutions Engineer to join our team. In this role, you will play a vital part in propelling our sales initiatives forward.Reporting to the Global Head of Customer Engineering within the Customer Solutions and Success team, you will operate at the intersection of Sales, Marketing, Product, and Engineering to assist our Sales Executives in achieving their annual sales goals. This involves delivering technical presentations and product demonstrations to potential clients, facilitating technical workshops to ascertain requirements, and implementing our solutions as part of Proof of Concepts.Key Responsibilities: Develop a comprehensive understanding of our products and technologies. Lead presentations, demonstrations, and discussions with CXO and VP-level stakeholders within major enterprise accounts. Analyze and translate client requirements into practical solutions. Support the sales team throughout the sales cycle as a technology and product expert. Execute Proof of Concept projects to build client confidence and secure acceptance, coordinating logistics with all partners. Respond professionally to customer RFPs/RFIs. Position our technology competitively in the market. Represent our products, corporate values, and brand at customer interactions and industry events such as conferences and seminars. Propose innovative solutions to overcome technical challenges encountered during the sales process. Conduct Technical Account Management (TAM) for key accounts. Travel regionally for client meetings, marketing events, and Proof of Concepts.

Sales Engineer - London Hello there! We appreciate your visit! Are you on the lookout for a fresh opportunity, or simply exploring the market? You may have just found your ideal role! We are in search of a talented and driven Sales Engineer to become part of our vibrant team. This pivotal role in revenue generation involves influencing deal strategy, designing solutions, positioning against competitors, and instilling customer confidence throughout the sales process. Your contributions will have a direct impact on our win rates, deal sizes, and long-term account growth. The perfect candidate will be instrumental in driving new business, supporting key accounts, and fostering seamless collaboration between our sales and implementation teams. A deep understanding of our products, exceptional technical skills, and outstanding interpersonal abilities with prior sales experience are essential. This position is based in our London office, requiring 3 days in the office with the team. Key Responsibilities: Sales Execution & Deal Ownership: Collaborate closely with Account Executives across both inbound and field sales to scope, design, and validate technical solutions that meet customer needs. Assess customer requirements, identify potential risks, and propose optimal solutions to facilitate successful deal progression and closure. Revenue & Risk Enablement: Assist sales teams by identifying technical risks, constraints, and dependencies early in the sales cycle to safeguard deal value, enhance forecasting accuracy, and ensure a smooth transition to implementation teams. Strategic Account Management: Work alongside Strategic Account Managers to bolster customer retention, satisfaction, and expansion, providing technical insights during renewal and growth discussions and helping to mitigate churn in complex scenarios. GTM Team Collaboration: Actively contribute as a technical resource within GTM channels, delivering timely, high-quality product and integration guidance to equip sales teams to act swiftly and with confidence. Trade Shows and Industry Events: Assist in the technical execution of trade shows and industry events, including system setup and on-site troubleshooting, while representing the company as a knowledgeable and professional product ambassador to prospects, customers, and partners. Competitor and Industry Expertise: Continuously develop and maintain a deep understanding of the competitive landscape, including local and regional competitors, to support sales initiatives and strategy.

About Ping Identity:At Ping Identity, we are dedicated to providing secure yet seamless digital experiences for all users—this is what we refer to as digital freedom. This core value inspires our culture and drives our mission. Our employees are not just part of a culture that values digital freedom; they actively cultivate it.Our innovative cloud identity platform empowers individuals to shop, work, bank, and connect without friction or fear.While our technology focuses on protecting digital identities, our culture prioritizes the respect and individuality of each person. We champion every identity. This commitment to respecting individuality allows you to bring your authentic self to work.Headquartered in Denver, Colorado, Ping Identity operates globally, serving some of the world's largest and most demanding enterprises, including over half of the Fortune 100. We are transforming the landscape of cybersecurity, digital experiences, and identity and access management.The Role:As a Sales Engineer at Ping Identity, you will combine your passion for identity management with a strong commitment to customer success. You will work closely with our vibrant sales team to engage in customer meetings, deliver demonstrations, and run proof of concepts, effectively showcasing the business and technical advantages of our solutions. Your contributions will be vital in achieving personal, team, and customer objectives through insightful and innovative solutions that address both technical and business needs.This position will allow you to demonstrate your technical and consultative expertise as you engage with stakeholders across various roles and levels, understanding and fulfilling their technical needs with state-of-the-art solutions. Your knowledge of Identity and Access Management (IAM) technologies will be critical in delivering impactful solutions that align with customer business goals.

Liftoff is hiring a Sales Engineer in London to support sales efforts and work directly with clients. This position centers on understanding customer needs and presenting solutions that fit their goals. Role overview As a Sales Engineer, the main focus is collaborating with the sales team to demonstrate Liftoff’s products. The role involves explaining technical concepts in clear terms and helping clients see how these solutions can address their challenges. What you will do Work alongside sales colleagues to engage with prospective and current clients Present Liftoff’s products and answer technical questions Translate complex product features into practical insights for customers Requirements Strong technical background Clear communication skills Ability to explain detailed ideas to both technical and non-technical audiences

Location: London (Hybrid Working - 3 days per week office attendance) About Zuora At Zuora, we’re redefining what it means to operate a Modern Business. As the global economy shifts towards subscription and usage-based models, we empower organizations to foster enduring customer relationships that promote sustainable growth—benefiting their businesses, their customers, and the planet. Our innovative platform enables some of the world’s leading companies across various sectors including software, media, telecommunications, IoT, and more to effectively monetize new business models, enhance customer relationships, and deliver outstanding digital experiences. The Team & The Opportunity We are in search of a Senior Customer Solution Engineer to join our expanding EMEA team, focusing on enterprise customers and prospects throughout the region. This role is highly collaborative and customer-focused, placing you at the intersection of technology, business strategy, and value-driven selling. You'll work closely with Account Executives, Product, Solutions, and Customer teams to guide organizations in understanding the potential of Zuora and translating that into tangible business outcomes. This position is location-specific and ideal for a candidate based in the London or Home Counties area, with regular collaboration in our office to maximize impact. What You’ll Be Doing Become a trusted expert in Zuora through thorough onboarding and training across our products, solutions, and use cases. Establish strong technical relationships with customers and prospects, gaining a deep understanding of their goals, constraints, and operational models. Lead engaging product demonstrations and technical presentations for senior stakeholders, including C-level executives. Craft customized, end-to-end demonstrations aligned to each customer’s strategic objectives across various industries. Support intricate enterprise sales cycles by achieving technical victories, addressing objections, and distinctly showcasing Zuora’s value proposition. Collaborate with Product and Solutions teams to impact roadmap priorities based on customer and market insights. Manage adoption and technical health across accounts, ensuring customers derive value and achieve their defined KPIs. Contribute to shaping the commercial strategy and more.

EMBARK ON A REWARDING JOURNEY WITH YOUR CAREERAt Eurostar, we are at the forefront of transforming rail travel, operating across five countries and creating new opportunities for travelers. Our trains do more than just connect people; they play a vital role in fostering a greener and more inclusive future. By joining our dedicated team, you'll contribute to an inspiring mission that goes beyond transportation.We are seeking a talented Customer Systems Engineer to join our Rolling Stock team. In this role, you will be instrumental in enhancing customer-facing systems, ensuring that both front-line staff and our customers receive the tools and experiences they expect and deserve, all delivered in a timely fashion.This is a permanent position based on-site at our Temple Mills depot in Leyton. A hybrid work arrangement is available, requiring on-site attendance four days a week.Please note that the application deadline for this role is 5 PM on Tuesday, April 14, 2026. We encourage candidates to apply promptly, as Eurostar reserves the right to reach out to suitable candidates before the deadline and to close the position early if appropriate candidates are identified.

Join the dynamic team at unlikelyai as a Customer Success & Sales Executive. In this pivotal role, you will engage with clients to ensure their success and satisfaction with our innovative AI solutions. Your expertise in sales and customer engagement will help drive our growth and enhance customer experiences.

About Checkout.com Checkout.com helps companies like eBay, ASOS, Klarna, Uber Eats, and Sony process seamless online payments. Each year, our global network handles billions of transactions, making digital payments more efficient for businesses worldwide. Headquartered in London, with 19 offices around the world, our team values high performance and ongoing improvement. We work together to make digital payments easier and more reliable for everyone involved. Role Overview: Sales Engineering Manager Checkout.com is hiring a Sales Engineering Manager in London. This role guides clients as they integrate our payment solutions, supporting them from first contact through to implementation and launch. This is a mid-level position. The Sales Engineering Manager provides technical leadership during the sales process, translating both business and technical needs into solutions using Checkout.com products. The role involves close collaboration with Technology and Business teams to present our offerings clearly to prospective clients. What You Will Do Lead technical discussions with clients throughout the sales cycle Own client relationships from initial contact to solution launch Translate business and technical requirements into actionable solutions Work closely with internal Technology and Business teams Showcase Checkout.com’s products and capabilities to clients Who We’re Looking For Independent and driven, with a track record of exceeding targets Comfortable working in an entrepreneurial setting Strong technical and communication skills Experience in sales engineering or a similar client-facing technical role Location This position is based in London.

Role overview Utility Warehouse is seeking an Engineering Manager to lead efforts around Lifecycle Customer services in London. This role oversees a team focused on enhancing the customer experience throughout every stage of their journey with the company. What you will do Support and guide engineers working on projects tied to the customer lifecycle Set technical direction and help prioritize team goals as customer needs evolve Manage delivery of new features and ongoing improvements aimed at increasing customer satisfaction Requirements Proven experience managing engineering teams Strong interest in technology and solutions that put the customer first Comfort balancing leadership responsibilities with hands-on project involvement This position is based in London.

Join Our JourneyAt Mollie, we believe businesses deserve seamless financial solutions. Since our inception in 2004, we have worked tirelessly to revolutionize payments and money management across Europe.With over 250,000 companies relying on our comprehensive platform, we empower them to receive payments, manage their finances, and grow at their own pace. Our solutions are simple, scalable, and designed with real-world business needs in mind.As one of Europe’s fastest-growing fintech companies, our team of over 900 Mollies across more than 12 locations drives our success. We prioritize speed, purpose, and a genuine commitment to our customers. Whether you are tackling challenges, crafting market-leading products, or leveraging AI for smarter work processes, you'll have the autonomy to innovate and the confidence to make an impact.If you’re eager to grow, influence the future of fintech, and be part of a high-achieving team, we invite you to apply.Your RoleAs a vital member of our global Sales Engineering team, you will collaborate with the Merchant Sales group in London. Your role is to connect complex technical capabilities with tangible business outcomes. Rather than merely demonstrating our API, you’ll illustrate to the UK’s most ambitious merchants how Mollie can streamline their checkout processes, enhance operational scalability, and foster business growth.In this Sales Engineer position, you will take the lead on the technical journey for our Enterprise segment, swiftly identifying and implementing solutions that facilitate new business acquisition. From strategizing during pre-sales to overseeing the technical onboarding of new partners, you will be the go-to expert. Your ability to transform process-related challenges into sophisticated product solutions will ensure that every merchant we onboard is set up for lasting success on our platform.Your ContributionsWork closely with the sales team to understand customer needs and guide them through our SaaS offerings.Lead the technical pre-sales initiatives to develop solutions that attract high-value merchants to Mollie.Manage the technical onboarding process for merchants, ensuring a smooth transition to our platform.Design and propose technical solutions that address business challenges such as checkout scalability and cost efficiency.Translate intricate technical frameworks into straightforward, outcome-oriented business benefits for stakeholders.

Join Our Team as a Founding Customer Success EngineerAt Tracebit, we empower leading security teams worldwide, including industry giants like Snyk, Docker, and Riot Games, to navigate cybersecurity challenges by 'assuming breach' at scale. Our innovative technology utilizes canaries—decoy tripwires designed to detect and deceive potential attackers within cloud environments.This is an exhilarating time to join our rapidly growing team:We are proudly supported by top-tier investors such as Accel and Tapestry.Our growth trajectory is remarkable—we recently doubled our Annual Recurring Revenue (ARR) last quarter and secured several high-profile clients that we are currently unable to disclose.Recognized as one of the most promising startups in cybersecurity, we’re poised for explosive growth, receiving outstanding market feedback.Featured on prestigious startup lists like Creandum's Euro Seed top 50 list and Sifted's 2025 London Startups To Watch.Our CTO’s groundbreaking research recently resolved a critical security flaw in Google's Gemini CLI.Our team has expanded from 2 to 18 members in just 18 months, with ambitious plans to triple our workforce this year.As our first Customer Success Engineer, your mission will be to ensure our clients derive maximum value from our offerings post-sale, establishing the technical foundation for exceptional customer experiences.

CoreWeave is the quintessential cloud solution for AI™, designed by innovators for innovators. Serving a diverse clientele, including leading AI labs, startups, and global enterprises, CoreWeave provides a powerful platform enriched with state-of-the-art technology, tools, and expert teams to empower innovators in building and scaling AI solutions with assurance. Since our inception in 2017, we have achieved the status of a publicly traded company (Nasdaq: CRWV) in March 2025. Discover more at www.coreweave.com. We take pride in being a Living Wage accredited employer. What You’ll Do:As a member of the Physical AI Field Engineering team at CoreWeave, you will collaborate directly with engineering organizations to implement AI solutions that revolutionize the analysis of testing, simulation, and manufacturing data. You will engage closely with customers, applying machine learning techniques to complex physics challenges, enabling them to derive insights from extensive engineering datasets and enhance decision-making throughout their development processes.The Senior Customer Success Engineer will work in tandem with Forward Deployed Data Scientists and other technical experts to deliver impactful AI applications within customer environments. By integrating engineering domain knowledge with practical machine learning skills, you will ensure that AI solutions yield tangible benefits within production engineering workflows.About the Role:CoreWeave is on the lookout for a Senior Customer Success Engineer to facilitate the technical delivery of AI solutions tailored for engineering teams.In this capacity, you will collaborate closely with delivery leads and data scientists to execute customer solutions using engineering datasets, including simulation, testing, and manufacturing data.You will leverage machine learning principles in real-world engineering workflows while guiding customers in understanding and embracing AI-driven problem-solving methodologies.Your contributions will be pivotal in the successful deployment and integration of AI solutions across various customer projects.

At Algolia, we take pride in being a trailblazer and market leader in AI Search, enabling over 17,000 businesses to provide ultra-fast, predictive search and browsing experiences at an internet scale. Each week, we handle more than 30 billion search requests — surpassing the combined totals of Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo by fourfold.In 2021, we successfully raised $150 million in Series D funding, significantly increasing our valuation to $2.25 billion. This solid foundation allows us to continually invest in our leading platform and serve remarkable customers such as Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer Success Engineer at Algolia, you will be instrumental in ensuring our customers successfully adopt, implement, and scale our search and discovery platform. You will collaborate closely with clients to provide top-notch technical onboarding, solution design, best practices, and hands-on implementation support.This position is perfect for someone who possesses a deep curiosity, enjoys tackling complex technical challenges, and is excited by the prospect of learning and applying innovative technologies, including modern development patterns, cloud infrastructure, and cutting-edge AI capabilities. You will work across diverse customer architectures and use cases, assisting teams in designing high-performance, scalable solutions while promoting technical excellence.You will also support our Professional and Expert Foundation offerings, serving as the technical owner for your assigned accounts and ensuring seamless delivery through clear communication, detailed documentation, and thoughtful alignment with stakeholders.Success in this role requires a proactive, reliable, and collaborative approach, balancing customer-facing tasks with internal best practices such as accurate time tracking, effective documentation, and ongoing knowledge sharing.If you are enthusiastic about shaping customer outcomes, exploring new tools and technologies, and working within a team that values craftsmanship, curiosity, and continuous learning, we would love to connect with you.

Celonis is looking for a Customer Value Engineer based in London to support clients as they work to improve business operations through process mining and data analytics. The position centers on delivering solutions that create real, measurable value for organizations. Key responsibilities Collaborate with clients to understand their business processes and pinpoint areas for improvement using Celonis software Use process mining methods and data analysis to uncover insights that enhance operational efficiency Develop and present strategies to help clients optimize workflows and reach their business objectives Requirements Background in process mining and data analytics Strong analytical skills with the ability to turn data into practical recommendations Interest in supporting organizations as they transform processes through technology and insight

Join leisurepeople as a Project Manager focused on Sales Strategy and Customer Acquisition in London.Our client, a leading player in the leisure industry with facilities nationwide, is seeking two skilled project managers to enhance their head office project team. This team is dedicated to evolving the business to implement an optimal commercial strategy that maximizes customer acquisition and drives sales through both direct customer interactions and automated processes.This role involves examining the entire sales cycle, including infrastructure, systems, reporting processes, and staffing structures. You will need to consider significant regional factors such as the size and scope of facilities, competitive landscape, and local demographics. This presents a thrilling opportunity to shape a business-critical strategy that will influence the sales direction for the next five years.We are looking for strategic thinkers with experience in similar project teams, particularly those analyzing routes to market in the dynamic bricks-and-clicks landscape of the leisure and hospitality sectors, including fitness, hotels, and potentially retail banking or major retail operations. The project will require in-depth analysis and research, necessitating collaboration with multiple operational stakeholders and head office teams, especially in digital, technology, and marketing.We value innovative thinkers who can approach existing challenges with fresh perspectives through rigorous research, both externally and internally. A strong understanding of technology is essential, as is a deep comprehension of the customer journey across a diverse demographic, from young children learning to swim to loyal senior customers who appreciate genuine human interaction. Candidates should be adept at managing deadlines, thriving under pressure, and focused on delivering results.Successful candidates can be based anywhere in the UK, ideally between London and Manchester. Regular travel to London (approximately twice a week) will be necessary, with travel and accommodation expenses covered. The position is offered as a fixed-term contract for six months, with a competitive remuneration package reflecting candidates' skills and experience.Interviews are available immediately.

Since its inception, Fivetran has been on a mission to simplify and stabilize data access, making it as reliable as electricity. Our platform ensures that customer data seamlessly arrives in their warehouses, ready to query without the need for engineering or ongoing maintenance. Every day, more organizations harness our technology to become genuinely data-driven.About the RoleFivetran is revolutionizing data pipelines to support the modern data ecosystem for thousands of businesses.We are seeking a skilled Senior Sales Engineer to join our Commercial sales team. In this role, you will collaborate with our sales professionals to comprehend the intricate business requirements of our Commercial clients and demonstrate how Fivetran's data replication solutions can help them fulfill their business objectives. Your responsibilities will include providing technical insights, identifying technical specifications, and ensuring successful proof-of-value throughout the sales process.This is a full-time position based in London.Technologies You’ll UseAWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kubernetes, Docker, Podman, Grafana, Linux, Windows, Python, JavaWhat You’ll DoEngage with Commercial clients to understand their business, use cases, and data replication needs.Create and present technical demonstrations to Commercial audiences.

About AntithesisAt Antithesis, we are on a bold mission to transform the landscape of testing and releasing modern distributed systems. Trusted by engineering teams worldwide, our platform guarantees unparalleled reliability, robust performance, and comprehensive technical insights. We understand the challenges developers face, from production outages to release delays caused by elusive bugs. If you share our passion for creating developer-centric solutions that enhance system resilience and accuracy, we invite you to join us.About the RoleAs a Customer Success Engineer (CSE), your role is pivotal in ensuring our customers achieve success. You will dive deep into understanding their complex software systems and pressing business requirements, leveraging our state-of-the-art platform to facilitate rigorous testing of their mission-critical applications. You will collaborate with engineers from innovative companies, identifying bugs before they reach users and contributing to their success.What You’ll DoCustomer Success Engineers must effectively grasp customers’ business goals and technological landscapes to deliver value throughout their journey—from onboarding to customization delivery and presenting impactful value propositions to customer leadership. Your responsibilities will also include identifying product feature gaps, uncovering new requirements, brainstorming novel application domains and product areas, and educating the tech industry on advanced testing techniques for large-scale applications.Every day will bring unique challenges—one day you might be onsite with a customer, resolving a critical bug and presenting findings to their entire team; the next, you’ll collaborate with peers in the office on pioneering testing techniques or enhance your skills by exploring the latest open-source technologies.