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Customer Programs Manager for Advisory Boards

AnthropicSan Francisco, CA | New York City, NY
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in program management, ideally within a customer-centric role. Exceptional communication and interpersonal skills to engage with diverse stakeholders. Strong organizational abilities with a keen attention to detail. Ability to analyze customer feedback and translate it into strategic recommendations. Experience in facilitating meetings and workshops. Understanding of technology trends and their implications for clients. Bachelor's degree in a relevant field is preferred.

About the job

The Customer Programs Manager for Advisory Boards at Anthropic works closely with key clients, helping to guide strategic conversations and strengthen partnerships. This role focuses on organizing and running Customer Advisory Board meetings, preparing supporting materials, and ensuring productive exchanges between clients and Anthropic’s internal teams.

What You Will Do

  • Plan and coordinate Customer Advisory Board meetings, including logistics and agenda setting
  • Develop and prepare materials that support discussion and decision-making
  • Facilitate conversations between clients and Anthropic teams to gather meaningful feedback
  • Help translate client input into actionable recommendations for Anthropic’s products and services

What We’re Looking For

  • Experience managing customer programs or advisory boards
  • Strong relationship-building skills with clients and internal stakeholders
  • Ability to turn client feedback into clear, actionable insights
  • Interest in customer engagement and collaborative problem-solving

Location

This position is based in San Francisco, CA or New York City, NY.

About Anthropic

Anthropic is a leading artificial intelligence company dedicated to creating safe and beneficial AI systems. Our mission is to develop AI technologies that align with human values and are trusted by our clients. We foster a culture of innovation and inclusivity, encouraging our team members to think creatively and collaboratively to solve complex problems. Join us in our commitment to advancing responsible AI.

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