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Customer-Focused Technical Account Manager

XometrySan Diego, CA
On-site Full-time $117K/yr - $152K/yr

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Key Responsibilities:Customer Integration:Act as a trusted advisor and technical expert for assigned enterprise accounts. Conduct weekly onsite visits at customer and partner locations to build relationships and understand their requirements. Work closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform. Proactively identify and address potential manufacturing challenges.

About the job

Xometry (NASDAQ: XMTR) is revolutionizing the manufacturing landscape by linking visionary individuals to the manufacturers who can realize their concepts. Our innovative digital marketplace equips manufacturers with essential resources for growth while providing Fortune 1000 buyers access to global manufacturing capabilities.

We are in search of driven Mechanical Engineers to take on the role of Technical Account Managers (TAMs). As TAMs, you will be integrated into our key accounts, serving as an extension of their engineering teams. This position uniquely combines customer interaction, technical knowledge, and operational execution. While reporting to Operations, you will collaborate closely with the Sales team to foster growth and enhance customer satisfaction.

Join us in this exciting opportunity with a vibrant and expanding company at the forefront of digital manufacturing. If you are a passionate Mechanical Engineer committed to customer success and eager to make a significant impact, we encourage you to apply.

About Xometry

Xometry is a pioneering company that connects innovators with manufacturers, offering a platform that empowers both sides of the industry. We are dedicated to transforming the manufacturing sector and enabling businesses to thrive through advanced digital solutions.

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