About the job
Customer Engagement Specialist
San Francisco, CA
About You
Are you a problem solver who thrives on creating innovative solutions? When a new idea captivates you, your enthusiasm drives you to dive deep and learn rapidly. You harness your knowledge to tackle challenges head-on, guiding projects to success while building strong relationships along the way. You’re energized by collaboration and helping others navigate complex issues together. You understand that rapid iteration and immediate feedback from customers are crucial for developing groundbreaking software. If you're ready to embrace your next adventure as an early riser, we want to hear from you!
About Us
At Levelpath, we are revolutionizing procurement through our modern AI platform designed for global enterprises. Founded in 2022, our mission is to transform procurement into a delightful experience. With an intuitive interface, Levelpath enhances agility in procurement processes, delivering significant savings in weeks, while providing clarity, control, and intelligence for all stakeholders involved. Our AI technology offers contextually relevant insights that uncover valuable opportunities and significantly boost efficiency. Trusted by leading global brands, Levelpath is dedicated to transforming business outcomes and maximizing value from supplier relationships.
Join Our Team!
We are seeking a Customer Engagement Specialist to join our dynamic team. Reporting to the Product department, you will play a pivotal role in fostering robust relationships with our customers and advocating for their needs to enhance our platform continuously. Our goal is to establish a world-class support team that is obsessed with customer satisfaction and adept at guiding clients back on track when challenges arise. This is an exciting opportunity to create a meaningful impact while collaborating with a passionate leadership team committed to making a difference in the procurement landscape.
This position is based in downtown San Francisco, in an office conveniently located near public transportation. While we operate like a startup, we offer a range of standard benefits typically found in mature organizations, including transportation assistance and a 401k plan. Join us and be part of a vibrant team at Levelpath!

