Customer Engagement SpecialistSan Francisco, CAAbout YouAre you a problem solver who thrives on creating innovative solutions? When a new idea captivates you, your enthusiasm drives you to dive deep and learn rapidly. You harness your knowledge to tackle challenges head-on, guiding projects to success while building strong relationships along the way. You’re energized by collaboration and helping others navigate complex issues together. You understand that rapid iteration and immediate feedback from customers are crucial for developing groundbreaking software. If you're ready to embrace your next adventure as an early riser, we want to hear from you!About UsAt Levelpath, we are revolutionizing procurement through our modern AI platform designed for global enterprises. Founded in 2022, our mission is to transform procurement into a delightful experience. With an intuitive interface, Levelpath enhances agility in procurement processes, delivering significant savings in weeks, while providing clarity, control, and intelligence for all stakeholders involved. Our AI technology offers contextually relevant insights that uncover valuable opportunities and significantly boost efficiency. Trusted by leading global brands, Levelpath is dedicated to transforming business outcomes and maximizing value from supplier relationships.Join Our Team!We are seeking a Customer Engagement Specialist to join our dynamic team. Reporting to the Product department, you will play a pivotal role in fostering robust relationships with our customers and advocating for their needs to enhance our platform continuously. Our goal is to establish a world-class support team that is obsessed with customer satisfaction and adept at guiding clients back on track when challenges arise. This is an exciting opportunity to create a meaningful impact while collaborating with a passionate leadership team committed to making a difference in the procurement landscape.This position is based in downtown San Francisco, in an office conveniently located near public transportation. While we operate like a startup, we offer a range of standard benefits typically found in mature organizations, including transportation assistance and a 401k plan. Join us and be part of a vibrant team at Levelpath!

About YouAs a natural problem-solver, you thrive in tackling complex challenges with a keen ability to learn quickly and implement knowledge effectively. You are energized by ambitious goals, charting the course to success and taking ownership of outcomes. Your passion for helping others shines through in collaborative environments, where you take joy in achieving shared milestones. The value you place on swift iterations and authentic feedback from both peers and clients drives you forward. If you're an early riser ready for an exciting new journey, we want to hear from you!About UsLevelpath is revolutionizing procurement through our cutting-edge AI platform designed specifically for global enterprises. Established in 2022, our mission is to transform procurement into a seamless and enjoyable process. With an intuitive interface, Levelpath empowers organizations to enhance agility in procurement within days and achieve significant savings in just weeks, all while providing transparency, control, and intelligence for all stakeholders involved. Our AI-driven insights offer contextually relevant solutions, uncovering valuable opportunities and significantly boosting operational efficiency. Renowned global brands place their trust in Levelpath’s profound procurement expertise to optimize their business outcomes and strengthen supplier relationships.Pathfinders Wanted - Join Us!We are seeking a Solutions Consultant to enhance our platform's scalability and deliver immediate value to our customers. In this pivotal role, you will support Account Executives during the pre-sales process, assist with onboarding and implementation, and continuously drive customer satisfaction. This is an incredible opportunity to join a dynamic, customer-centric solutions team addressing procurement challenges directly and playing a vital role in ensuring our customers’ success.This is a full-time position based at our San Francisco Headquarters.What You’ll DoCultivate strong, lasting relationships with current and prospective clientsGuide and support customers in implementing Levelpath solutionsStrategize, develop, and optimize our operational processes, tools, and systems (such as Zendesk and Salesforce) to effectively serve enterprise clientsCreate best practice documentation and product guides for customer useIdentify key stakeholders and establish relationships with influential business leaders within client organizationsCollaborate with the sales team to introduce new solution offerings to our customers

About YouAs a dedicated problem-solver, you possess the ability to delve into challenges, absorb new information quickly, and apply insights to foster progress. Big challenges motivate you - you chart the course and take responsibility for the outcomes. Your passion lies in assisting others, thriving in intelligent teams, and celebrating shared achievements. You appreciate rapid iteration and genuine feedback from both colleagues and clients. Early risers will find this role particularly rewarding as you embark on an exciting new journey.About UsLevelpath is revolutionizing procurement with its cutting-edge AI platform tailored for global enterprises. Founded in 2022, our mission is to transform procurement into a delightful experience. Levelpath's intuitive interface accelerates procurement processes to mere days and unlocks savings in weeks, providing transparency, control, and intelligence for all stakeholders. We deliver a comprehensive view of expenditure for procurement, finance, legal, and IT, encompassing intake, sourcing, contracting, and payment. Our AI technology offers contextually relevant insights, revealing valuable opportunities and significantly enhancing efficiency. Trusted by leading global brands, Levelpath's expertise in procurement is instrumental in driving better business outcomes and maximizing supplier relationships.Join Our Team of Innovators!We are seeking an Implementation Consultant to expand our platform and deliver immediate value to our clients. In this pivotal role, you will support the pre-sales process alongside Account Executives during demonstrations, oversee the onboarding and implementation phases, and ensure ongoing customer satisfaction. This is an excellent opportunity to be part of a high-impact, customer-centric solutions team that directly addresses procurement challenges and plays a vital role in our clients' success.This is a full-time position located at our San Francisco Headquarters.Key ResponsibilitiesCultivate strong, enduring relationships with both existing and prospective clientsProvide guidance and support in the implementation of Levelpath solutions for our customersAssist in planning, building, optimizing, and scaling processes, assets, and systems (including Zendesk & Salesforce) to effectively serve enterprise clientsCreate best practice guides and product documentation to enhance customer experienceIdentify key stakeholders and develop relationships with champions within client organizationsIntroduce new solution offerings to clients by collaborating closely with the sales team

About YouAre you a dynamic problem-solver who thrives on challenges? Do you have a knack for learning quickly and applying your insights to foster meaningful progress? At Levelpath, we seek individuals who are inspired by monumental challenges, ready to chart their own course, and own the outcomes. If you excel in collaborative environments, draw motivation from collective achievements, and appreciate rapid iterations with genuine feedback from both colleagues and clients, we want to hear from you. Start your day early, and let’s embark on this exciting journey together!About UsLevelpath is revolutionizing procurement with our innovative AI-driven platform designed for global enterprises. Since our inception in 2022, we have dedicated ourselves to transforming procurement into a seamless and enjoyable experience. Our user-friendly interface accelerates procurement processes within days and unlocks significant savings in mere weeks, all while providing clarity, control, and intelligence to every stakeholder involved. Levelpath delivers a comprehensive overview of spending for procurement, finance, legal, and IT departments—from initial intake to sourcing, contracting, and payment. Our advanced AI capabilities offer contextually relevant and genuinely helpful insights, revealing valuable opportunities and significantly enhancing efficiency. Leading global brands rely on Levelpath's extensive procurement expertise to reshape their business outcomes and maximize the value of their supplier partnerships.Pathfinders Wanted - Join Us!We are inviting applications for the position of Implementation Consultant, a pivotal role in scaling our platform and ensuring that customers realize value from day one. You will be instrumental in the pre-sales process, supporting Account Executives during demos, guiding customers through onboarding and implementation, and driving ongoing customer value. This is a unique opportunity to become part of a high-impact, customer-centric solutions team that addresses procurement challenges head-on while playing a critical role in our customers' success.This is a full-time position based out of our San Francisco office.

About YouYou are a strategic problem-solver with a passion for overcoming challenges and a knack for learning swiftly. Your drive comes from making a tangible impact, mapping out pathways to success, and taking ownership of outcomes. Collaborating with intelligent teams inspires you, and you find motivation in shared achievements. You appreciate rapid iteration and constructive feedback from both team members and clients. If you're an early riser ready for your next challenge, we want to meet you!About UsLevelpath is revolutionizing the procurement landscape with our cutting-edge AI platform tailored for global enterprises. Established in 2022, our mission is to transform procurement into an enjoyable experience. With intuitive features, Levelpath accelerates procurement processes, revealing savings in mere weeks, all while providing stakeholders with clarity and control. Our AI-driven platform offers a comprehensive view of spending across procurement, finance, legal, and IT, streamlining everything from intake and sourcing to contracting and payment. Trusted by leading global brands, Levelpath's expertise in procurement empowers businesses to enhance outcomes and maximize value from supplier relationships.Join Our Team of Pathfinders!We are seeking an Implementation Consultant to help expand our platform and deliver immediate value to our customers. You will be integral in supporting the pre-sales process alongside Account Executives, facilitating onboarding, and ensuring ongoing customer satisfaction. This is an exciting opportunity to join a dynamic, customer-focused solutions team that directly addresses procurement challenges and contributes significantly to our clients' success.What You’ll DoEstablish deep, lasting relationships with current and prospective clients.Guide clients through the implementation of Levelpath’s solutions.Collaborate on optimizing processes, assets, and systems (Zendesk & Salesforce) for enterprise accounts.Create best practice guides and product documentation for clients.Identify key stakeholders within client organizations and cultivate relationships with them.Work closely with the sales team to introduce new solutions to clients.Partner with product and engineering teams to launch new offerings in the market.

Recruiting CoordinatorJoin us in vibrant San Francisco, CA, as a Recruiting Coordinator at Levelpath, where you will be the backbone of our hiring process, ensuring a smooth and welcoming experience for all candidates.About YouYou are a proactive problem-solver with an aptitude for rapid learning and application of knowledge. You thrive on tackling significant challenges, charting the course, and taking ownership of outcomes. Your passion for helping others shines through as you collaborate with intelligent teams, celebrating shared successes. You appreciate the value of swift iterations and constructive feedback from teammates and clients alike. Ready for your next adventure, you are an early riser eager to make an impact.About UsLevelpath is an innovative AI-driven procurement platform designed for global enterprises. Since our inception in 2022, we have been dedicated to transforming the procurement landscape. Our user-friendly platform enhances agility in procurement processes within days and reveals savings in weeks. We empower stakeholders with clarity, control, and intelligence over spending—from sourcing to contracting and payment. Our cutting-edge AI provides insightful, context-driven responses that unveil valuable opportunities and significantly bolster efficiency. Renowned global brands rely on Levelpath’s profound procurement expertise to enhance their business outcomes and optimize supplier relationships.Join Our Team of Pathfinders!As we expand our go-to-market organization, we are constructing a recruitment engine that is efficient, considerate, and centered on candidates. This position supports our growing need for exceptional talent across our Sales, Marketing, Customer Success, and Revenue Operations teams.In your role as a Recruiting Coordinator, you will be pivotal in creating a seamless, inviting experience for candidates while ensuring our hiring processes function effortlessly. You will collaborate closely with recruiters and hiring managers, manage a high volume of interview scheduling, and guarantee that every candidate interaction aligns with Levelpath’s values. Success in this position means smooth interview days, satisfied candidates, and recruiters who can expedite their processes thanks to your behind-the-scenes support.This is an onsite role based in San Francisco. Being present in the office is crucial for delivering an outstanding candidate experience, coordinating in-person interviews, and working closely with our GTM leaders and recruiting team.

Customer Engagement SpecialistNew York CityAbout YouYou have a passion for solving complex problems and creating effective solutions. When you encounter a fascinating concept, you dedicate yourself to understanding it thoroughly and applying your knowledge to drive progress. You are motivated by challenges and take ownership of your work, guiding processes and outcomes. You find joy in assisting others and thrive in collaborative environments where knowledge is shared, and obstacles are tackled together. You are driven by achieving goals and believe in the power of rapid iteration and direct customer feedback for developing innovative software. An early riser, you’re eager for your next great adventure.About UsLevelpath is a cutting-edge AI procurement platform designed for global enterprises. Since our inception in 2022, we have aimed to revolutionize procurement by making it a delightful experience. With a user-friendly interface, Levelpath enhances procurement agility within days and achieves significant savings in weeks, all while providing clarity, control, and intelligence for various stakeholders. Our platform offers a comprehensive view of expenditures for procurement, finance, legal, and IT teams, from intake and sourcing to contracting and payment. Our AI-driven solutions deliver contextually relevant and practical insights, revealing valuable opportunities and vastly improving efficiency. Leading global brands rely on Levelpath’s extensive procurement expertise to transform their business results and foster stronger supplier relationships.Join Our Team!We are seeking a Customer Engagement Specialist to become a vital part of our team. Reporting to the Product department, you’ll gain invaluable insights into scaling a successful product from its early stages, while also playing a pivotal role in fostering strong relationships with our customers and users, advocating for their needs to enhance our platform continuously. We are assembling a top-notch support team that is dedicated to assisting our customers and ensuring their paths remain clear when challenges arise. This is an exciting opportunity to make a significant impact and build a foundation alongside a leadership team that is passionate about transforming the procurement landscape.This position is based in New York City and will be on-site once our office is operational. Though we are a startup, we offer standard benefits typically found in established organizations, including transportation assistance and a 401k plan! Join us and be part of a dynamic international team.

Product ManagerSan Francisco, CA - OnsiteAbout YouYou are passionate about solving challenges and crafting innovative solutions. When a concept captivates you, you immerse yourself in learning everything about it, swiftly! You excel at translating insights into actionable strategies that drive progress. Confronting significant challenges energizes you, and you take ownership of the entire product lifecycle, from ideation through to execution and deployment. You thrive in fast-paced environments alongside a high-caliber team, and your motivation is fueled by achieving key milestones. You strongly believe that rapid iteration and prompt customer feedback are vital components for developing transformative software. Early risers will appreciate the opportunity for growth in this role. Are you ready for your next adventure?About LevelpathAt Levelpath, our mission is straightforward yet ambitious: to revolutionize the procurement software industry and make it truly delightful. Founded in 2022, we are a mobile-first platform powered by AI, dedicated to creating software that is carefully designed to solve real problems and foster progress. With the procurement market valued at $11.5 billion and rapidly expanding, we are positioned for tremendous growth. Our founding team has a proven track record of building successful companies and is backed by visionary venture capital firms in Silicon Valley. We are committed to providing exceptional user experiences for all stakeholders, ensuring that our customers’ procurement functions are future-proof, faster, safer, and more transparent.The Role and OpportunityGain a deep understanding of our customers and users' pain points via various channels: meetings, support tickets, and product usage analysis.Translate customer insights into clear problem statements and prioritize product enhancements.Collaborate closely with the engineering team to implement product features and capabilities effectively.Be proactive in addressing team and product needs, whether by testing complex feature releases or tailoring demos for prospective clients.Work onsite in our downtown San Francisco office, collaborating intimately with leadership and customer teams.Occasional travel to Europe may be required.

Who You AreYou are a proactive problem-solver who thrives on tackling complex challenges. With a quick learning curve, you leverage your knowledge to foster progress and inspire those around you. You find motivation in collaborative successes and are driven by shared goals. You value rapid iterations and constructive feedback from both your team and clients. Early mornings are your norm, and you’re eager for your next adventure.About LevelpathLevelpath is redefining procurement with our cutting-edge AI platform tailored for global enterprises. Founded in 2022, our mission is to transform procurement into a seamless experience. Our platform enhances agility by delivering significant savings within weeks while ensuring clarity, control, and intelligence for all stakeholders involved. Levelpath offers comprehensive insights into spending for procurement, finance, legal, and IT departments—from initial sourcing to contracts and payments. Our AI capabilities provide timely and relevant insights, revealing opportunities and significantly boosting efficiency. Trusted by global brands, Levelpath's expertise in procurement is key to driving exceptional business outcomes and maximizing supplier relationships.Join Our Team!We are on the lookout for our inaugural dedicated accounting leader during this pivotal growth phase. As the Senior Accounting Manager, you will lay the groundwork for a scalable finance operation while managing daily accounting tasks. This role is crucial as we embark on implementing a new ERP system, expanding our client base, and preparing for heightened reporting and compliance requirements.You will enjoy broad responsibilities and the autonomy to make impactful decisions. A typical week may involve closing the financial books, collaborating with leadership on financial reports, leading discussions on ERP implementation, refining revenue recognition policies, and enhancing internal controls. Close collaboration with Finance, Legal, Operations, and external auditors will be essential to ensure our financial framework supports sustainable growth.Success in this position equates to timely and accurate financial reporting, efficient audits, scalable systems, and clear visibility into organizational performance. Most importantly, you will create processes that empower Levelpath to accelerate while maintaining robust financial discipline.

Join Levelpath:At Levelpath, we are redefining procurement with our cutting-edge AI platform designed for global enterprises. Founded in 2022, our mission is to transform procurement into a seamless experience. With Levelpath, organizations achieve agility in days and unlock substantial savings in weeks. Our platform provides a comprehensive view of expenses, facilitating collaboration among procurement, finance, legal, and IT teams from sourcing to payment. Our AI-driven solutions deliver relevant insights, enhancing efficiency and uncovering valuable opportunities.Engineering Culture at Levelpath:We are on the lookout for a skilled DevOps Engineer who will play a crucial role in scaling our innovative products. Your proven experience with Terraform and AWS (focusing on IAM, ECS, RDS, Route53, S3, SES) will be essential as you work closely with our engineering teams utilizing Ruby on Rails and React.This is an on-site position at our San Francisco office, where you will elevate our infrastructure, enhance system performance, and revolutionize observability through AI integration. Join our high-performance engineering culture that leverages AI to create a self-optimizing platform, significantly improving developer productivity and expediting delivery. Become part of a vibrant, international team dedicated to rapid iteration to exceed customer expectations.Your Responsibilities:Design, build, and maintain scalable infrastructure for our applications using Terraform.Lead initiatives to optimize system performance, resource utilization, and ensure high availability in our AWS environment.Advance our observability practices by developing and implementing robust monitoring, logging, and tracing frameworks.Integrate AI into our observability stack (AIOps) for predictive alerting and automated anomaly detection, enhancing incident response efficiency.Utilize AI coding assistants and autonomous agents to accelerate Infrastructure as Code (IaC) development and resolve complex infrastructure issues rapidly.Apply your expertise to enhance infrastructure quality, developer tools, and operational workflows.

About LevelpathLevelpath is at the forefront of transforming procurement for global enterprises through our innovative AI-driven platform. Founded in 2022, our goal is to make the procurement process not just efficient, but also enjoyable. By providing a comprehensive view of spending across procurement, finance, legal, and IT functions—from intake to payment—we empower businesses to achieve clarity, control, and intelligence in their operations. Our built-in AI delivers insightful, context-aware answers that uncover valuable opportunities and significantly enhance operational efficiency. Trusted by leading global brands, Levelpath is dedicated to reshaping business outcomes and maximizing value from supplier relationships.Designing Delightful ExperiencesAt Levelpath, our obsession lies in creating delightful experiences for our users. We are committed to elevating enterprise software beyond the ordinary, ensuring that each interaction with our platform is a source of joy.Role OverviewWe are seeking an exceptional Senior UX Product Designer who is a curious and innovative product thinker, adept at crafting simple yet effective solutions to complex challenges. In this pivotal role, you will:Engage with our customers to identify and understand their unmet needsCollaborate with the Head of Design, Product Managers, and Engineers to create elegant solutions through story mapping, prototyping, and iterative designCraft engaging user experiences across both mobile and web platformsSet and uphold high usability standards across our UX interfacesDeliver well-documented, engineering-ready files to our development teamContribute to and help maintain our Design SystemTake ownership of your projects and consistently deliver high-quality resultsQualificationsYou possess a product-oriented mindset and a systems-thinking approachYou are naturally curious and enjoy tackling significant problemsYou demonstrate a strong user-centric focus and can cultivate empathy for user experiencesYou have a portfolio showcasing your design process and outcomes

Join HumanSignal, where we're pioneering the future of AI through high-quality data.At HumanSignal, our innovative platform is at the forefront of data creation, curation, and evaluation, essential for fine-tuning AI models and validating agent behaviors. Our tools empower leading AI teams to achieve results grounded in real-world signals.Our flagship open-source product, Label Studio, has established itself as the standard for data labeling and evaluation across various modalities, including text, images, and time series. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted OSS solution for AI development.Label Studio Enterprise enhances this success with essential features for security, collaboration, and scalability, catering to critical AI pipelines from model training datasets to continuous feedback loops. As AI technology advances, we're committed to supporting teams in building smarter, more accurate systems.As a Customer Engagement Manager, you will play a pivotal role in ensuring that our expanding customer base becomes enthusiastic, lifelong partners. You will be responsible for cultivating strong customer relationships, driving revenue, meeting SLAs, and upholding the high-quality standards necessary for groundbreaking AI applications. Collaborating closely with HumanSignal’s enterprise clients and frontier labs, you will manage end-to-end engagements, oversee account execution, and work cross-functionally to deliver our Label Studio platform and Data Creation Laboratory services consistently and punctually, fostering account growth.Acting as the primary liaison between HumanSignal and our clients, you will advocate for data leaders and engineering/operations teams striving to push the boundaries of AI capabilities. Your enthusiasm for purpose-driven, human-created data will be key in unlocking novel AI functionalities. You aim for repeatable and scalable solutions that ensure we consistently deliver excellence. Your proven track record of customer management will be invaluable in this role.

About the RoleJoin the User Operations team as a Product Engagement Specialist, where you will facilitate seamless and successful product launches. This role requires you to work closely with both internal support teams and external partners, ensuring readiness and coordination throughout the entire launch process. You will develop and implement scalable systems designed to enhance efficiency, focusing on sustainable solutions over brute force approaches.This position is located in San Francisco, CA (hybrid model: 3 days in office) and includes relocation assistance.Key Responsibilities:Oversee product launch initiatives, ensuring effective execution and preparation across all teams.Create systems that allow for scalable launches and feedback, including automation, playbooks, and dashboards, to enhance long-term impact.Prototype and apply automation tools to streamline launch and feedback processes.Establish feedback mechanisms to gather insights from support channels, categorize them, and convey findings to Product and Engineering teams.Proactively identify risks associated with launches and devise mitigation strategies to maintain customer satisfaction and service quality.Collaborate with diverse departments such as Product, Engineering, Marketing, and Legal to align on objectives and readiness metrics.Monitor and report on the effectiveness of readiness and feedback systems, highlighting trends and actionable recommendations.Ideal Candidate Profile:Experience in coordinating product launches and operational initiatives, particularly in relation to customer support and external partnerships.Demonstrated ability to develop tools or automations that significantly reduce manual labor and can be scaled across teams.Proficient in data and technology, comfortable with prototyping and using new tools.Strong advocate for customer needs, capable of articulating user challenges into clear, actionable problem statements for engineering teams.Highly organized with the ability to manage multiple priorities and perform well in a fast-paced environment.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer engagement strategies and ensuring the successful implementation of our solutions. You will collaborate closely with clients to understand their needs and deliver exceptional results.

What We Are Creating:At medraai, we are diligently developing the foundational aspects of our Physical AI Scientist platform, which includes: Advanced Physical AI capable of operating scientific instruments with precision akin to human dexterity. Intelligent Scientific AI that autonomously analyzes results, strategizes next steps, and effectively closes the loop.This is a bold and ambitious goal, but we are confident that a team of driven individuals with a strong sense of ownership can achieve remarkable outcomes.The Team:Our team is composed of passionate and mission-focused engineers from esteemed companies including Tesla, Amazon, SpaceX, and Neuralink. We thrive on collaboration and enjoy fast-paced work, whether in product development or team-building activities like skiing and go-karting!Our discussions often revolve around engineering and robotics, along with other interests such as race cars and culinary arts. We enjoy learning and sharing new insights with one another.We value direct communication and are not afraid of engaging in intense discussions regarding design choices. When conflicts arise, we prioritize quick and empathetic resolutions.In This Role, You Will:Manage the customer relationship from pre-sale through post-sale, deployment, and subsequent expansion.Collaborate closely with customer teams to identify key challenges, comprehend scientific workflows, and pinpoint essential requirements.Translate business goals into a clear deployment roadmap for our customers, outlining milestones, dependencies, and success metrics.Navigate between high-level strategic planning and detailed execution to ensure alignment of daily engineering activities with overarching objectives while proactively identifying potential obstacles.Demonstrate extreme ownership and set a pace that drives the team to deliver on time.Design, monitor, and enhance customer success metrics to substantiate the business case.Cultivate strong relationships with executive sponsors and serve as a strategic partner in their science and AI initiatives.Create scalable playbooks for customer engagement and incorporate feedback into product development processes.We Would Love to Talk to You If You Have:A technical background in Bioengineering, Biological Engineering, Chemical Engineering, Computational Biology, Biological Sciences, or a related field.

Join Our Team as an Engagement ManagerAt Mercor, we are pioneering the convergence of labor markets and artificial intelligence research. Collaborating with top AI laboratories and enterprises, we provide the crucial human intelligence necessary for AI development.With a vast talent network, we train cutting-edge AI models akin to how educators nurture students, sharing invaluable knowledge, experiences, and context that cannot be encoded. Currently, our network comprises over 30,000 experts who collectively earn more than $2 million daily.We are redefining a new category of work where expertise fuels AI progress. To achieve this, we need a driven, fast-paced, and dedicated team. You will collaborate with researchers, operators, and AI companies that are at the forefront of transforming societal systems.Mercor is a successful Series C company with a valuation of $10 billion, and we operate in-person five days a week from our new headquarters in San Francisco.Your Role and ResponsibilitiesAs an Engagement Manager, you will be responsible for nurturing and expanding key customer relationships across application-layer companies, research labs, and enterprise clients. You will act as the primary contact from evaluation through delivery, working closely with technical and business stakeholders to facilitate training and deployment, troubleshoot issues, and ensure an exceptional customer experience.This position requires collaboration across product, operations, and engineering teams to effectively manage timelines, support execution, and extract insights that propel account growth. You will also play a vital role in driving revenue expansion by leading commercial processes for both new and existing customers and assisting leadership in identifying and overcoming growth obstacles in a rapidly evolving AI landscape.

About Us:LangChain is revolutionizing the deployment of intelligent agents in the real world. Our mission is to empower developers to transition from experimental prototypes to robust, production-ready AI agents that drive results. Initially renowned for our open-source tools, we have evolved into a comprehensive platform that facilitates the construction, assessment, deployment, and management of AI agents at scale.Our suite of products, including LangChain, LangGraph, LangSmith, and Agent Builder, is trusted by innovators across various sectors, including startups and Fortune 500 companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, and many others. With a significant $125M Series B funding round led by IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for rapid growth and are dedicated to creating an environment where every team member can make a significant impact on our products and culture.About the Team:The Professional Services team serves as the essential link between LangChain's innovative technology and our enterprise clientele. We collaborate with leading global companies to transition their AI initiatives from pilot programs to full-scale production, crafting tailored solutions, expediting time-to-value, and maximizing the potential of LangChain, LangGraph, and LangSmith. Our work is characterized by a blend of deep technical expertise and strong customer partnerships, reflecting our commitment to achieving exceptional outcomes for our clients.About the Role:We are in search of an Engagement Manager to join our Professional Services team. In this role, you will oversee multiple concurrent technical projects, ensuring the successful execution of Professional Services initiatives for our enterprise customers. As the primary contact for clients, you will coordinate cross-functional teams to ensure superior results.This position offers a unique opportunity to influence customer success directly, refine processes and methodologies, and engage with state-of-the-art AI technology. Join our collaborative team, where a strong engineering culture thrives.Location: This position is available in either our San Francisco or New York office. Employees within commuting distance are expected to work from the office five days a week. Candidates living further away (e.g., over one hour each way) may qualify for hybrid work arrangements based on their location and the role's requirements. We welcome remote candidates from within the United States.

Legora works with legal professionals to improve how legal work gets done. The team includes lawyers in the development process so that technology meets real-world demands. Legora’s AI-powered workspace supports legal experts by streamlining document analysis, building intelligent workflows, and helping firms discover new ways to approach complex matters. Trusted by firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, Legora operates in more than 40 countries. The company values rapid innovation, practical iteration, and thoughtful growth, all while aiming to empower lawyers to do their best work. Role overview The Engagement Manager serves as the main point of contact for a portfolio of law firms and in-house legal teams after the sale. This role guides client relationships from onboarding through adoption, expansion, and renewal. The Engagement Manager leads complex rollouts in partnership with Legal Engineers, ensuring a solid foundation for long-term adoption and measurable results. What you will do Guide law firm and legal team clients through onboarding, adoption, expansion, and renewal phases. Lead rollout projects alongside Legal Engineers to establish strong client foundations from day one. Deliver structured training, create tailored success plans, and maintain regular engagement to encourage ongoing product adoption. Proactively optimize client use of Legora and act as a trusted advisor to legal and operational leaders. Align Legora’s solutions with client goals, identify new use cases, and help teams rethink legal workflows. Identify and pursue commercial opportunities, drive renewals, and support account growth. Monitor customer health using relevant metrics, address churn risks early, and strengthen retention. Location This position is based in San Francisco.

About HandshakeHandshake serves as the premier career network tailored for the AI-driven economy. With an impressive reach of 20 million knowledge workers, partnerships with 1,600 educational institutions, and 1 million employers—including every Fortune 50 company—Handshake facilitates career discovery, hiring, and professional development. Our platform supports a wide range of career opportunities, from freelance AI training roles to internships and full-time positions. This unique offering has fueled our exceptional growth, with a projection to triple our ARR by 2025.Why join Handshake now:Influence the evolution of careers in the AI economy on a global scale, creating tangible impact for your community and beyond.Collaborate directly with leading AI labs, Fortune 500 companies, and the world's foremost educational institutions.Join a team comprising leaders from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, enhancing our mission to reshape the job market.Contribute to a rapidly growing enterprise with projected revenues in the billions.About the RoleAs the Engagement Management Lead at Handshake AI, you will take charge of our most vital customer relationships within Frontier AI labs, guiding them from initial scoping through to production deployment, expansion, and renewal phases. You will be the primary contact for these customers, navigating high-stakes situations as well as daily operational decisions with ease, even in environments characterized by high expectations, visibility, and pressure.Your role will bridge the gap between customers, operations, product, and engineering, transforming complex, high-stakes challenges into well-defined programs, making rapid trade-offs, and coordinating cross-functional teams to achieve significant results while nurturing exceptional, executive-level relationships.Your responsibilities will include:Managing a high-impact portfolio for Handshake AI, leading strategic implementations for flagship accounts from initial scope through to successful go-live.Overseeing the complete engagement lifecycle (onboarding, delivery, quarterly business reviews, expansions, renewals) as the single-threaded owner of value for a portfolio of strategic, often multi-million dollar customers.Converting evolving customer objectives into precise programs and requirements, advocating for necessary adjustments, and influencing product, operations, and roadmap decisions.Establishing and reporting on success metrics (business KPIs, SLAs, etc.) to ensure alignment with business goals.

At Metaview, we are pioneering the future of recruitment through our innovative AI solutions. Our AI agents empower leading organizations to hire with unprecedented speed and accuracy. We alleviate the burdens of traditional hiring processes, enhancing human capabilities for esteemed clients such as Brex, Affirm, Deel, ElevenLabs, and Airtable.Founded by Siadhal and Shahriar, whose experiences at Uber and Palantir shaped our vision, Metaview has successfully raised over $50 million from premier investors, including a recent Series B led by Google Ventures. With a remarkable 5x year-on-year growth, we are celebrated by our clients and featured in prestigious publications like Fortune, Forbes, TechCrunch, and The Times.We are on the brink of a transformative era; now is the time to revolutionize work processes with AI at the forefront. We seek passionate individuals ready to tackle the most challenging and rewarding work of their careers.Our Work CultureOur operations revolve around a singular guiding principle: velocity. This translates into practices where we:Enhance every action to accelerate our learning.Commit to delivering truly great work.Engage in transparent, direct communication with thorough context.Uphold our hard-earned reputation for excellence in craft and quality.The PositionAs an Engagement Manager, you will collaborate with visionary clients to redefine their hiring strategies. This role transcends traditional customer support; it’s about forming strategic partnerships. You will facilitate the integration of AI into hiring processes, driving significant outcomes and enduring value.In this dynamic role, you will act as a vital link among Customers, Product, and Sales teams—helping executives rethink their workflows, guiding operators in daily AI integration, and equipping our internal teams with profound customer insights.Key Responsibilities:Establish trusted, strategic relationships with key stakeholders—from recruiters to C-level executives—to enhance business results through AI.Support organizations in navigating change management, onboarding, and the expansion of AI-driven workflows across various teams.Maximize revenue by boosting retention and uncovering growth opportunities, ensuring that customers derive long-term value from our solutions.