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Customer Enablement Specialist

LegoraNew York City
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Deliver Exceptional Support: Take full ownership of customer issues for our enterprise clients, providing quick, accurate, and high-quality resolutions in critical, time-sensitive environments. Expert Communication: Clearly and effectively communicate with clients, ensuring they feel understood and valued.

About the job

About Us

At Legora, we are dedicated to transforming the landscape of legal work. We don't just create solutions for lawyers; we collaborate with them to ensure our innovations meet their needs effectively. Our AI-driven workspace enables legal professionals to accelerate their workflows while enhancing their inquiries and uncovering valuable insights.

We challenge the status quo of legal technology daily, making complex tasks more efficient, intelligent, and human-centric. By processing thousands of documents in mere minutes and developing smart workflows in partnership with top-tier firms, we are turning ambitious visions into reality.

Legora is trusted by esteemed firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries. Our rapid shipping, effective iteration, and intentional scaling strategies set us apart.

When you join Legora, you become part of a mission-driven team that believes in exceeding expectations. We empower legal practitioners to excel with technology that genuinely understands their needs. If you are passionate about innovative solutions, collaborating with talented individuals, and driving impactful change in a critical field, this is your opportunity.

Join us in reshaping the future of legal technology!

We are seeking a Customer Enablement Specialist to strengthen our Operations team and play a pivotal role in our customer support function. This position offers a chance to provide exceptional customer service, resolve complex challenges, and influence the future of support at Legora.

Collaborating with Product, Engineering, Legal Engineering, and Go-to-Market teams, you will ensure our customers receive the best possible experience. By working closely with legal professionals at leading firms worldwide, you will become adept at leveraging Legora's platform to enhance their workflows. Your daily tasks will involve problem-solving, pattern identification, and ensuring that our users' interactions with support feel swift, organized, and profoundly beneficial.

About Legora

Legora is on a mission to revolutionize legal work through collaborative innovation with practitioners. Our advanced AI-driven platform enhances efficiency and insight for legal professionals, making legal processes smarter and more human-centric.

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