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Customer Care Specialist at Grammarly | Warsaw

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills, both written and verbal. Proven experience in customer support or a similar role. Strong problem-solving skills and a proactive attitude. Ability to work in a fast-paced environment. Familiarity with digital communication tools and platforms. Fluency in English; additional languages are a plus.

About the job

Superhuman Platform Inc. seeks a Customer Care Specialist to support Grammarly users from its Warsaw hub. The focus of this position is to assist users, answer their questions, and ensure they can take full advantage of Grammarly's features.

What you will do

  • Respond to user inquiries and address issues in a timely manner
  • Troubleshoot technical problems related to Grammarly's tools
  • Provide clear, practical guidance to help users navigate the platform
  • Support customer satisfaction and engagement by delivering attentive service

Location

This role is based at the company’s Warsaw hub.

About Superhuman Platform Inc.

Grammarly is a leading online writing assistant that empowers users to communicate effectively and confidently. Our innovative technology combines advanced AI with linguistic expertise, enabling millions of users around the globe to express themselves clearly and concisely. Join our mission to enhance communication for everyone.

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