Customer Care Specialist at Fictiv | Bengaluru, India

Experience: 4 to 7 yearsLocation: Bangalore / PunePrimary Skills Required:4-7 years of experience in PDMLink / ProjectLink customizationExpertise in Workflow and Lifecycle managementUser Administration capabilitiesPreference Management and Configuration proficiencyCAD Data Management experienceUpgrade and Data Migration knowledgeUI Development and API awarenessFamiliarity with Industrialization tools such as SVN, HPQC, Ant, JenkinsSecondary Skills: Automation TestingIf you are interested, please send your updated profile with the following details:Current CTC:Expected CTC:Notice Period:Reason for Job Change:Best Regards,Reshmi - HR RecruiterAarna HR SolutionsMobile No: 9902579718

Join our dynamic team as a Windchill Technical Consultant, where you will leverage your expertise in PTC Windchill to deliver innovative solutions to our clients. This role involves collaborating with cross-functional teams to enhance product lifecycle management and optimize processes.

Join our dynamic team as a Windchill Administrator. In this role, you will be responsible for managing and maintaining Windchill environments, ensuring optimal performance and user satisfaction. Your expertise will be critical in supporting our engineering teams with version control, data management, and system upgrades. If you are passionate about innovation and technology, we want to hear from you!

Join our dynamic team as a Windchill Technical Lead in Bengaluru, Karnataka! In this pivotal role, you will lead technical initiatives, ensure the successful implementation of Windchill solutions, and collaborate with cross-functional teams to drive innovation and efficiency. Your expertise will help shape our product development strategies, delivering high-quality outcomes for our clients.

We are seeking a talented and experienced Windchill Development Consultant Architect to join our dynamic team. This role involves leveraging your expertise in Windchill to design and implement solutions that enhance our clients' product lifecycle management capabilities.As a key member of our consulting team, you will collaborate with clients to understand their business needs and deliver tailored solutions that drive efficiency and innovation.

Join our dynamic team as a Senior Windchill Developer where you will be responsible for designing, developing, and implementing solutions using the Windchill platform. You will collaborate with cross-functional teams to enhance product lifecycle management processes and ensure the highest standards of software quality.

Join Sopra Steria as a Windchill Development Technical Lead in Bengaluru, Karnataka. In this pivotal role, you will lead a dynamic team focused on the implementation and development of Windchill software solutions. Your expertise will drive the success of our projects and contribute to innovative solutions tailored to our clients' needs.

Join Us at Hitachi Digital ServicesAt Hitachi Digital Services, we are a global leader in digital solutions and transformation, driven by a visionary outlook on the potential of our world. Our mission is people-centric, as we strive to empower positive changes every day—whether it’s future-proofing urban areas, conserving vital resources, preserving rainforests, or saving lives. By merging innovation, technology, and extensive expertise, we elevate our company and our clients from the present to the future, making progress through the power of acceleration.Your unique life experiences, character, and passion for making a difference are as important to us as your professional qualifications. We welcome diverse perspectives that help us achieve great things together.Position OverviewWe are seeking a PTC Windchill Lead Data Migration Developer with over 7 years of hands-on experience in PLM data migration. You will play a critical role in executing data migration solutions from Siemens Teamcenter to PTC Windchill, encompassing data extraction, transformation, and loading using custom ETL pipelines and PTC migration tools. Your expertise will guide the development of migration frameworks for various data types, ensuring data integrity and traceability while collaborating closely with architects and migration leads.

Join Our TeamAt Hitachi Digital Services, we envision a future where digital solutions transform the world we live in. Our mission is to empower individuals and organizations to harness technology for good, enabling them to tackle pressing global challenges. With a focus on innovation and sustainability, we work tirelessly to enhance urban environments, conserve natural resources, and improve lives.As a PTC Windchill PLM Data Migration Lead, you will play a pivotal role in driving our clients' digital transformation journeys. We value diverse experiences and perspectives, and we believe that your unique background will contribute to our shared success.Key Responsibilities:Lead the data migration process from Siemens Teamcenter to PTC Windchill, overseeing the entire lifecycle including profiling, extraction, transformation, loading, reconciliation, and validation.Develop and implement robust migration strategies utilizing tools such as Windchill Bulk Migrator, ESI, Info*Engine, and custom ETL pipelines.Ensure data integrity by managing mapping activities for Parts, BOM/MBOM, Change Objects, CAD Documents, and Workflows.Establish data quality frameworks to facilitate delta loads, incremental updates, and effective error handling.Collaborate with Solution Architects and business stakeholders to ensure alignment with Windchill data models and lifecycle states.Conduct migration test cycles, troubleshoot issues, and optimize performance for large datasets.Govern migration readiness, cutover planning, and post-migration support as the main authority across global teams.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients have a smooth onboarding experience. Your responsibilities will include:1. **New Client Onboarding**: Lead the onboarding journey for new clients, providing a warm welcome, detailing our products and services, and helping them familiarize themselves with our platform.2. **Client Assistance**: Serve as the primary contact for clients, addressing their queries and concerns through phone and email communications. Provide knowledgeable support to help them utilize our offerings effectively.3. **Problem Resolution**: Proactively identify and troubleshoot client issues, working diligently to achieve quick resolutions. Collaborate with internal teams to ensure client concerns are handled accurately and promptly.4. **Relationship Building**: Forge and maintain strong, lasting relationships with clients, understanding their unique needs to provide personalized support.5. **Client Education**: Equip clients with insights and educational resources, informing them about updates, new features, and best practices to enhance their experience with our products and services.6. **Client Feedback**: Act as a liaison between clients and internal teams, relaying valuable feedback that contributes to the enhancement of our offerings.7. **Record Keeping**: Ensure accurate and up-to-date maintenance of client records and interactions within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring our clients receive the utmost support and guidance. Your responsibilities will include:1. New Client Onboarding: Lead new clients through a seamless onboarding process, offering a warm welcome and comprehensive explanations of our products and services, ensuring they fully understand our platform and offerings.2. Client Assistance: Serve as the primary point of contact for our clients, attentively addressing their inquiries and concerns through phone calls and emails, while providing expert assistance to help them navigate our services effectively.3. Problem Resolution: Proactively identify and resolve client issues, collaborating with internal teams to ensure accurate and timely solutions to client concerns.4. Relationship Building: Foster and maintain strong, enduring relationships with clients by understanding their unique needs and preferences, providing personalized support tailored to them.5. Client Education: Equip clients with valuable insights and educational resources to empower informed decision-making. Keep them updated on new features and best practices to enhance their experience with our offerings.6. Client Feedback: Act as a vital link between clients and internal teams, relaying valuable feedback that drives improvements in our services.7. Record Keeping: Ensure accurate and timely documentation of client interactions in our CRM system.

Join our dedicated team at The Nielsen Company as a Delivery Specialist in Customer Support. In this dynamic role, you will be pivotal in ensuring that our customers receive the highest level of support and service. You will handle inquiries, resolve issues, and provide insights that enhance customer satisfaction.

About Postman Postman is a leading API platform, trusted by more than 45 million developers and 500,000 organizations worldwide. Customers range from startups to 98% of the Fortune 500. The platform helps simplify the API lifecycle and supports collaboration, making it easier and faster to build better APIs. Founded in Bengaluru, Postman now has offices in San Francisco (headquarters), Boston, New York, Austin, Tokyo, London, and Bengaluru. The company is privately held, backed by investors including Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or on X at @getpostman. For a deeper look at Postman's vision, see The "API-First World" graphic novel. Role Overview: Customer Renewal Specialist Postman seeks a detail-focused Customer Renewal Specialist in Bengaluru, Karnataka, India. This role manages the full renewal cycle for a broad portfolio of customers in a product-led SaaS setting. The position aims to ensure timely renewals, spot expansion opportunities, and help reduce churn. This role works closely with Customer Success, Sales, and Product teams to deliver a smooth, value-driven renewal experience that supports customer goals and product engagement. What You Will Do Oversee a high volume of renewal opportunities across multiple customer segments, including self-service and low-touch accounts. Reach out to customers to confirm renewal plans, answer questions, and highlight the value they get from Postman. Work with Customer Success Managers on complex or strategic renewals. Spot upsell or cross-sell opportunities during renewals and send qualified leads to Sales. Use product usage data and customer health metrics to guide outreach and set renewal priorities. Prepare and send quotes, process purchase orders, and coordinate billing or contract steps with RevOps and Finance. Track activities and forecast renewals accurately using CRM tools such as Salesforce or Clari. Help improve playbooks, messaging, automation, and processes to support scalable renewal outcomes.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in enhancing our client experience. Your primary responsibilities will include:1. **New Client Onboarding**: Lead the onboarding process for new clients, ensuring they receive a warm welcome and comprehensive understanding of our products and services.2. **Client Assistance**: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email communications, while providing informed guidance to navigate our offerings effectively.3. **Problem Resolution**: Proactively identify and resolve client issues, collaborating with internal teams to ensure timely and accurate responses.4. **Relationship Building**: Cultivate and maintain strong, long-lasting client relationships by understanding their unique needs and preferences, delivering personalized support.5. **Client Education**: Provide insights and educational resources to empower clients in making informed decisions about our products and services, including updates and best practices.6. **Client Feedback**: Act as a liaison for client feedback, sharing valuable insights with internal teams to enhance our services and offerings.7. **Record Keeping**: Ensure accurate documentation of client interactions in our CRM system to maintain up-to-date records.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients experience a seamless onboarding journey. You will welcome new clients, explain our innovative products and services, and assist them in navigating our platform. Your responsibilities include:1. **New Client Onboarding:** Lead the onboarding process for new clients, providing a warm welcome and clear explanations of our offerings.2. **Client Assistance:** Serve as the primary point of contact for client inquiries via phone and email, providing knowledgeable support to enhance their experience.3. **Problem Resolution:** Identify and resolve client issues promptly, collaborating with internal teams to ensure swift solutions.4. **Relationship Building:** Foster strong, lasting relationships with clients by understanding their unique needs and preferences for personalized support.5. **Client Education:** Share insights and educational resources to empower clients in making informed decisions about our products and services.6. **Client Feedback:** Act as a liaison between clients and internal teams, sharing valuable feedback to enhance our offerings.7. **Record Keeping:** Maintain accurate client records and interactions within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring an exceptional onboarding experience for new clients. Your responsibilities will include:New Client Onboarding: Lead new clients through their onboarding journey, warmly welcoming them, explaining our range of products and services, and assisting them in navigating our platform.Client Assistance: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email, providing knowledgeable guidance for effective navigation of our offerings.Problem Resolution: Identify client issues and work diligently to resolve them swiftly, collaborating with internal teams to ensure timely and accurate solutions.Relationship Building: Cultivate strong, enduring relationships with clients by understanding their unique needs and preferences and delivering personalized support.Client Education: Provide insights and educational resources that empower clients to make informed decisions, including updates on new features and best practices to enhance their experience.Client Feedback: Act as a vital link between clients and internal teams, conveying valuable feedback to improve our services.Record Keeping: Ensure accurate and up-to-date maintenance of client records within our CRM system.

As a Customer Relationship Specialist, you will play a pivotal role in ensuring our clients experience a seamless onboarding journey. Begin by warmly welcoming new clients, guiding them through our diverse range of products and services, and helping them navigate our platform effectively.In this position, you will serve as the primary point of contact for clients, promptly addressing their questions and concerns through both phone and email communications. Your expertise will be vital in providing insightful guidance and support.Additionally, you will be responsible for identifying and resolving any issues that clients may encounter, collaborating with internal teams to ensure accurate and timely solutions.Building meaningful, long-lasting relationships with clients is essential. By understanding their unique needs, you will tailor your interactions to provide personalized support and education, empowering clients to make informed decisions.Acting as a liaison between clients and our internal teams, you will convey valuable feedback to enhance our offerings. Finally, you will maintain meticulous records of client interactions within our CRM system to ensure our records are always accurate and up-to-date.

Role Overview Coface is hiring an International Customer Support Specialist focused on Business Intelligence and Business Operations (BI BO) for its Bengaluru office. This entry-level position centers on supporting our international clients and helping them resolve their inquiries promptly and thoroughly. What You Will Do Assist customers with questions about products and services. Troubleshoot issues and guide clients toward solutions. Work closely with internal teams to provide responses tailored to each client’s needs. Contribute to client satisfaction and help maintain strong client relationships. About the Team Join a group dedicated to delivering reliable support and ensuring our international customers receive timely, effective assistance.

The Customer Experience Specialist - Salesforce Data Operations role at Nielsen Company centers on improving client satisfaction and supporting operational quality. This position is based in Bengaluru and works closely with Salesforce data to maintain accurate, reliable information. Main responsibilities Manage and maintain data integrity within Salesforce Ensure reporting is accurate and up to date Apply established practices to support and improve customer interactions Impact This role directly supports Nielsen Company's mission to deliver strong customer experiences. By focusing on data operations, the specialist helps create a smoother, more reliable process for both clients and internal teams. Key focus Attention to detail and a commitment to data quality are essential. The work contributes to operational excellence and helps maintain high standards for client service.