Customer Analytics Manager at Jobber | Toronto

Are you enthusiastic about utilizing data to influence significant product strategies?If so, Jobber could be your ideal workplace! We are on the lookout for a Product Analytics Manager to join our Strategy & Analytics team.At Jobber, our mission is to empower small businesses to thrive. We partner with local home service providers like plumbers, painters, and landscapers, revolutionizing service delivery through innovative technology. Jobber enables these businesses to efficiently quote, schedule, invoice, and collect payments, all while ensuring an exceptional customer experience. In today's fast-evolving business landscape, service delivery is transforming rapidly, and we are committed to providing our customers with the flexibility and power to manage their operations on their terms.Our culture, characterized by transparency, inclusivity, collaboration, and innovation, has earned accolades from Great Place to Work and Canada's Most Admired Corporate Cultures. Jobber is also featured in the Globe and Mail's list of Canada's Top Growing Companies, along with Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ listings. With an executive team boasting over three decades of industry experience, we have made remarkable strides since our inception in 2011, but we are just getting started on our journey to deliver even more value to our customers for our customers.The Team:The Product Analytics team operates within the Analytics & Strategy department, serving as a vital decision-support system that integrates data, business insights, and technology across the organization. Our primary goal is to drive positive business outcomes throughout Jobber's ecosystem. The team collaborates closely with Product, Design, Engineering, and GTM stakeholders to ensure every critical decision is backed by robust analytical insights.We pride ourselves on being a curious and collaborative group. We engage in thoughtful discussions, share insights, and approach our work seriously while maintaining a light-hearted atmosphere. Individuals who thrive here are those who seek to understand the underlying reasons behind successes, rather than simply reporting outcomes.The Role:In this position, reporting to the Director of Product Analytics, the Product Analytics Manager will spearhead analytical initiatives aimed at enhancing Jobber’s subscription product offerings...

Join Jobber as a Senior Product Manager focusing on Payments Growth and play a pivotal role in enhancing our payment solutions. As part of our dynamic team, you will strategize and execute initiatives that drive adoption and growth of our payments products. Your insights will help shape our product roadmap and ensure we deliver exceptional value to our customers.

Jobber is looking for a Customer Analytics Manager (Post-Sales) to join the Analytics & Insights team in Toronto. This position centers on using data to influence business decisions and improve the experience for small business customers after they purchase Jobber’s services. Role overview The Customer Analytics Manager leads a team focused on the post-sales journey. This includes onboarding, support, account management, engagement, retention, expansion, and overall customer value. The role blends people leadership, strategic collaboration, and hands-on analytical work to uncover what drives customer success at Jobber. Key responsibilities Manage and mentor analysts working on post-sales customer touchpoints. Develop insights and analytics to support customer success after the sale. Collaborate with teams across Jobber to encourage data-driven decisions. Help shape strategies that improve engagement and retention for small business clients. Team and reporting This position is part of the broader Strategy & Analytics department, which connects data insights to all areas of Jobber’s operations. The Customer Analytics Manager reports to the Senior Manager, Customer Analytics.

Join Jobber as a Senior Product Manager specializing in Invoicing, where you will lead innovative product strategies that enhance customer experiences and drive business growth. You will collaborate with cross-functional teams to develop and execute a product roadmap, ensuring alignment with our overarching goals.

As a Senior Manager of Product Design at Jobber, you will play a crucial role in shaping our design vision and leading a talented team of designers. You will be responsible for creating innovative design solutions that enhance user experiences across our platform. If you are passionate about design and leadership, and have a proven track record in product design, we want to hear from you!

Are you passionate about empowering others to achieve their goals?Join Jobber as a Product Support Manager within our Customer Success department!At Jobber, we are dedicated to helping small businesses thrive. As highlighted in the Globe and Mail, we collaborate with home and field service companies to enhance their ability to quote, schedule, invoice, and collect payments efficiently. Recognized as the #2 fastest growing software company in Canada and one of Fast Company’s Most Innovative Companies in 2020, we have made significant strides since our inception in 2011, yet we are just beginning to unlock our full potential for our customers.Our product empowers entrepreneurs with the flexibility to work from their office or in the field, and we extend that same flexibility to our employees. You can choose to work from either our Edmonton or Toronto offices, or remotely from anywhere in Canada. We are committed to providing our Jobberinos with an exceptional experience that enables impactful work. Our recognition as a top workplace in Canada is a testament to our commitment!About the Team:Our Success team partners with various departments and stakeholders to bring our core values to life for our customers. By embodying values such as humility, support, and genuine care, the Success team ensures that all our customers can achieve success with Jobber.The Product Support team works closely with our frontline Jobberinos to guarantee that our customers receive prompt and effective assistance. Whether it's through phone calls, live chats, or emails, this team is ready to explain our latest features, provide guidance on functionality and custom workflows, or gather valuable feedback.About the Role:In this role, you will report to the Senior Manager of Product Support, leading initiatives to enhance customer experience and support.

Join Jobber as a Senior Partner Manager in our Product Partnerships team. In this pivotal role, you will be responsible for leading strategic collaborations with key partners to enhance our product offerings. Your expertise will drive the development of innovative solutions that align with our business objectives and meet market needs.As a Senior Partner Manager, you will cultivate strong relationships, negotiate agreements, and ensure successful project execution. You will work closely with cross-functional teams, including product development and marketing, to implement partnership strategies that deliver value to our customers.

The Product Manager role at NielsenIQ centers on guiding product direction and supporting innovation. This position is based in Toronto and works closely with teams across the company to set product vision and develop actionable roadmaps. Role overview As Product Manager, you will help define where the product is heading and work to turn strategy into reality. Collaboration with colleagues from different areas is a key part of the job, ensuring that everyone is aligned on goals and execution. What you will do Work with cross-functional teams to clarify product vision and priorities Create and maintain product roadmaps Support the implementation of new features and improvements Analyze market trends and customer needs to inform product decisions Impact Your perspective will help the team understand shifts in the market and identify what customers value most. These insights will shape enhancements that improve the product and support NielsenIQ’s goals.

About Jobber Jobber builds technology for small businesses in the home service sector, including plumbers, painters, and landscapers. Our platform streamlines quoting, scheduling, invoicing, and payments, helping business owners deliver a smooth, professional experience to their customers. We aim to give small business owners more control over how they run their companies. Our company culture values transparency, inclusivity, collaboration, and innovation. Jobber has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, the Globe and Mail’s Canada’s Top Growing Companies, and Deloitte’s Technology Fast 50™. With a leadership team bringing decades of experience, we are committed to redefining what success looks like for our customers. Why Join the Fintech Team? Fintech is one of Jobber’s fastest-growing areas and a central focus for our future. By embedding financial tools into our platform, we help small business owners get paid faster, access capital, and invest in their growth. Our goal is to expand our financial offerings beyond payments and deliver new solutions that make a real difference for our users. Role Overview: Senior Manager - Fintech Innovations The Senior Manager - Fintech Innovations will lead key fintech initiatives at Jobber. This role turns ideas into business cases and launches products that drive revenue and growth. The position sits within our Fintech team, a collaborative group dedicated to building the financial tools that help small businesses succeed. Projects may include pricing strategy, partnership development, piloting new products, and more. The role bridges the gap between strategy and execution, requiring someone comfortable managing projects from start to finish. Responsibilities include analytics, pricing, go-to-market planning, product development, and risk management.

Tiger Analytics is a premier advanced analytics consulting firm, recognized as a trusted partner to numerous Fortune 100 companies. We empower businesses to derive significant value from their data through our deep expertise in Data Science, Machine Learning, and Artificial Intelligence. Our leadership and contributions in the field have been acknowledged by industry leaders such as Forrester and Gartner.We are seeking an individual who possesses a strong combination of business consulting acumen and a solid background in data analytics.Key Responsibilities:Leverage cutting-edge data science applications to address complex business challenges.Engage directly with client stakeholders to translate business needs into comprehensive analytics solutions.Effectively present analytical strategies to diverse business audiences, emphasizing the value and reliability of the proposed solutions.Design and implement end-to-end analytics solutions based on a thorough understanding of business problems to ensure efficient and sustainable delivery.Lead analytics projects while fostering collaboration with client stakeholders and global Tiger Analytics teams.Collaborate with team members to identify and implement relevant analytical techniques that yield actionable business insights.Deliver presentations to senior management, relay results to business teams, and develop strategies to integrate analytics into operational processes.

Who We Are: At Emburse, we are not just envisioning the future; we are actively creating it. As a leading provider of travel and expense management solutions, we are pioneering a future where technology enhances business value and drives remarkable results. Our AI-driven platform empowers organizations to modernize their financial operations, enhance visibility, and optimize expenditures across the enterprise.Position OverviewAs the Director of Product Operations and Analytics, you will be the strategic architect linking product strategy with business impact. You will drive operational excellence and establish the systems, insights, and monetization strategies that fuel sustainable growth across our product portfolio.This role operates at the crossroads of Product, Engineering, Revenue Operations, Business Systems, Finance, and Product Marketing, ensuring that every roadmap decision, product launch, and pricing strategy is data-driven and aligned with revenue outcomes. You will construct a cohesive operational and analytics framework that correlates product usage, customer value, and commercial performance into a unified source of truth.In addition to execution, you will influence how the organization perceives product success by enhancing measurement practices, facilitating evidence-based prioritization, and integrating pricing and packaging strategies into the core product lifecycle. By leading Product Operations directly and developing the Product Analytics and Pricing Strategy functions, you will establish the framework for scalable, data-informed decision-making and monetization excellence.This role is crucial in transforming Product into not just a delivery function but a measurable growth engine for the organization.

Are you passionate about uniting technology, strategy, and people to create transformative software solutions?If so, Jobber is the ideal place for you! We are on the lookout for a Director of Software Engineering to lead our AI Workflow & Ecosystem teams. If you have a strong commitment to using technology to make a meaningful impact within an organization, we would love to hear from you!At Jobber, our mission is to empower small businesses to thrive. We work alongside local home service providers, such as plumbers, painters, and landscapers, to revolutionize service delivery through our advanced technology solutions. With Jobber, these businesses can easily quote, schedule, invoice, and accept payments, all while delivering a seamless and professional customer experience. The landscape of small business operations has evolved; service delivery and consumer expectations are changing rapidly, and we provide the tools to help our clients manage their businesses with flexibility and control.Our culture, which prioritizes transparency, inclusivity, collaboration, and innovation, has earned us accolades including Great Place to Work and recognition as one of Canada’s Most Admired Corporate Cultures. Jobber has also been featured in the Globe and Mail’s list of Canada’s Top Growing Companies, as well as Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. Guided by an Executive team with over thirty years of industry experience, we have made significant strides since our inception in 2011, and we are just beginning to unlock our potential for our customers.We are committed to the professional growth of our employees, offering a wealth of onboarding resources, tutorials, hackathons, and mentorship opportunities. Our team comprises individuals with varying levels of experience, fostering a rich environment for mentorship and collaboration. At Jobber, our leaders prioritize empathy and support, helping employees maintain a healthy work-life balance. Bring your passion and dedication to this role and realize your goals with us.The Team:At Jobber, we do more than just build products; we solve real challenges that enable small businesses to succeed. Our company values—humility, supportiveness, and genuine care—are not just words; they are deeply embedded in our culture. We thrive in a collaborative environment where teams have the autonomy to make decisions and shape the company’s future. We release products quickly and iteratively while dedicating time to addressing technical debt, ensuring we receive immediate feedback from our customers to enhance their experiences.

Role overview Jobber is looking for a Principal Mobile Software Engineer in Toronto to guide the development of mobile applications that improve user experience. This role works closely with teams across the company to design and build reliable, high-quality software for mobile platforms. What you will do Lead the creation and improvement of mobile solutions for Jobber’s users Work with cross-functional groups to plan, design, and implement software that meets high standards for scalability and performance Advise on mobile technology choices and help the team adopt effective engineering practices Identify and explore new ways to solve user problems through mobile technology What you bring Extensive experience building and scaling mobile applications Strong knowledge of mobile development tools and frameworks Ability to lead and mentor other engineers in mobile best practices Comfort working with multiple teams to deliver high-quality products

As a Senior Analyst in Supply Analytics at Agoda, you will play a pivotal role in driving data-driven strategies to enhance our supply chain efficiency. You will leverage advanced analytics and collaborate with cross-functional teams to optimize supply performance and improve overall business outcomes. This is your opportunity to contribute to a dynamic and innovative team in a global leading online travel agency.

Location: Toronto Metropolitan AreaBase Salary: $95,000 – $105,000 (CAD)About TeragoniaTeragonia stands at the forefront of innovation, delivering an AI Operating System tailored for Private Equity. Our mission is to empower sponsors and their portfolio companies to transform fragmented operational data into decisive actions that enhance EBITDA. Operating within the high-stakes realm of enterprise performance, where outcomes are bound by a 3 to 5 year timeline, our execution speed is crucial in defining returns. With our proprietary AI platform, Astradis™, we seamlessly integrate structured and unstructured data, providing prescriptive insights in near real-time, directly into operating workflows with clear accountability and measurable outcomes.We collaborate with private equity firms managing over US$400 billion in assets, rapidly expanding our global footprint. Our impact is quantifiable; we drive a 3% to 5% uplift in EBITDA across portfolio companies, facilitate roll-ups through standardized data and KPI frameworks, and ensure continuous exit readiness with precise performance instrumentation. At Teragonia, we are revolutionizing episodic consulting with a compounding AI platform that amplifies expertise across diverse companies, industries, and investment cycles.We cultivate a diverse, inclusive, and collaborative environment while offering a robust career development platform through cross-functional learning within our multidisciplinary structure. Our competitive compensation package aligns with industry leaders, featuring 401k matching, comprehensive medical insurance, and additional benefits.Explore more about our mission, vision, and values on our website: About Teragonia: https://teragonia.com/company/Our Values: https://teragonia.com/careers/Our Purpose: https://teragonia.com/value-orchestration/

Join air-tek as a Product Manager and play a pivotal role in shaping our innovative product strategies. In this dynamic position, you will lead cross-functional teams to design, develop, and launch cutting-edge products that meet customer needs and drive business growth.As a Product Manager, you will be responsible for conducting market research, analyzing consumer trends, and collaborating with engineering, design, and marketing teams to create and refine product offerings. Your ability to communicate effectively and prioritize tasks will be critical in ensuring timely and successful product launches.

Role overview venn is hiring a Senior Product Manager based in Toronto. This role focuses on shaping and improving product offerings by collaborating with teams across the company. The Senior Product Manager guides products from initial design through development and launch, always with an eye on customer needs and business goals.

Join our dynamic team as a Data Product Manager at Tiger Analytics, where you will lead transformative data initiatives and drive product strategy. In this role, you will collaborate with cross-functional teams to develop innovative solutions that leverage data analytics to enhance business outcomes.

About FaireFaire is a vibrant online wholesale marketplace grounded in the belief that the future is local. Independent retailers globally are generating more revenue than Walmart and Amazon combined, yet they remain small compared to these giants. At Faire, we harness the power of technology, data, and machine learning to connect this thriving community of entrepreneurs around the world. Imagine your favorite local boutique; we empower them to discover exceptional products from across the globe to enrich their offerings. With the right tools and insights, we strive to level the playing field, ensuring that small businesses can effectively compete against big box and e-commerce behemoths.By championing the growth of independent businesses, Faire is making a positive economic impact in local communities worldwide. We are on the lookout for intelligent, resourceful, and passionate individuals to join us as we fuel the shop local movement. If you share our commitment to community, we invite you to join ours.About the RoleAre you enthusiastic about leveraging data and AI to shape the future of Faire's product features for small and medium-sized businesses (SMBs)? If so, we want to connect with you! We are seeking a technical leader to collaborate closely with Data Scientists, Product Analysts, and Software Engineers to facilitate product launches and roadmaps by developing robust data capabilities that generate actionable insights. You will spearhead efforts to utilize AI to enhance productivity and revolutionize analytical engineering—streamlining data pipeline development and operations, refining data consumption workflows, and automating routine analytical tasks. In this role, you will witness a direct correlation between your contributions, company growth, and user satisfaction. You will collaborate with top-tier professionals, work with one of the richest data sets available, utilize cutting-edge technology, and regularly see the impact of your efforts on products and SMBs.Join us and be part of a team that prioritizes data-driven innovation and excellence.