Croatian Customer Technical Advisor | Athens, Greece

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece. Established in 2014, we have been successfully tackling the Digital Skills' Shortage with our dedicated global recruiters and advanced algorithms. Our mission is to bridge the gap between talent and leading employers in stunning locations, enhancing our candidates' quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Looking to gain professional experience while enjoying life in Athens? Picture yourself learning to surf after work and immersing yourself in a city known for its rich history and culture!Utilize your language and tech skills by joining one of the premier BPO companies in Athens. Our client is a global leader and a major player in Portugal's economy. As a Customer Support Agent, your role will be to deliver top-notch service to customers while collaborating with renowned international brands.Your Responsibilities as a Customer Advisor:Act as the representative for a prestigious global brand;Engage in a dynamic multicultural environment;Build and nurture customer relationships to provide an exceptional experience;Resolve issues by utilizing probing questions, support documents, and system training;Provide solutions to common inquiries and challenges.

Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?Your Role as a Customer Support Advisor: Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service; Accurately log consumer feedback and inquiries in our customer service database; Effectively resolve client complaints in accordance with our established escalation policy; Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs); Troubleshoot customer issues using open-ended questions, support documents, and training resources; Provide solutions and guidance for common inquiries and issues.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

Join Our Team in Athens!Are you a German native or fluent speaker with excellent English communication abilities? Are you eager to advance your career in a vibrant, multicultural setting in historic Athens? This is the opportunity you've been looking for!Become a part of our German Customer Support team and help us enhance customer experiences.As a dedicated customer service specialist, your primary responsibilities will include: Delivering exceptional support to our customers via phone and email on various inquiries Providing accurate and comprehensive information using established procedures Taking ownership of customer queries to ensure timely resolutions Fostering meaningful relationships by addressing customer questions in a friendly, professional manner Meeting and exceeding customer service quality standards, compliance regulations, and productivity targets Creating outstanding customer experiences that we can all take pride in Following management directives and providing constructive feedback

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been dedicated to addressing the digital skills shortage through innovative recruitment strategies that connect talented individuals with top-notch employers in picturesque locations. Our mission is to enhance the career journey of our candidates by providing opportunities in cities known for their exceptional quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1,000 job openings each month across 10 EU countries, we invite you to be part of our success story!If you are eager to gain professional experience while enjoying life in Athens, a city rich in culture and history, this is the perfect opportunity for you. Picture yourself taking surfing lessons after work!Do you want to leverage your language and tech skills? Join one of the leading BPO companies in Athens, where you will represent a globally recognized brand and provide exceptional customer support while collaborating with prestigious international clients.Your Role as a Customer Advisor:Act as the face of a global brand;Thrive in a diverse, multicultural environment;Build and maintain customer relationships to ensure an outstanding experience;Utilize open-ended questions and support documents to troubleshoot effectively;Provide solutions to common queries and issues.

Cross Border Talents is currently seeking dynamic German-speaking professionals to join a leading global brand in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Responsibilities as a Customer Advisor:Handle and document customer inquiries and questions via dedicated phone lines;Accurately input customer data, inquiries, and feedback into the customer service database;Address client complaints in compliance with the company’s escalation procedures;Ensure timely responses to support calls and emails, resolving issues within established SLAs;Utilize open-ended questioning, support documents, and system training to troubleshoot effectively;Provide insightful recommendations for common queries and problems.

Join Cross Border Talents as a German Customer Advisor in Athens, Greece! Since 2014, we have been pioneering solutions to the Digital Skills' Shortage through our expert recruiters and innovative algorithms. Our mission is to connect exceptional talent with leading employers in stunning cities, where the quality of life significantly enhances our candidates' experiences. Our commitment to excellence is affirmed by the 3 Seals of Excellence awarded by the European Commission. With over 1000 job openings every month across 10 EU countries, are you ready to be a part of our success story?Are you eager to gain professional experience while enjoying the vibrant city of Athens? Picture yourself indulging in the rich culture, history, and lifestyle Athens has to offer!Utilize your language and tech skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of the largest corporations in Greece. As a customer support agent, your role will focus on delivering outstanding service to our clients while collaborating with prestigious global brands.Your Responsibilities as a Customer Advisor:Represent a leading international brand;Engage in a multicultural work environment;Build and enhance customer relationships to ensure an exceptional experience;Troubleshoot issues using open-ended questions, support documents, and system training;Provide effective solutions to common queries and concerns.

Cross Border Talents is seeking enthusiastic German speakers to join a leading global brand. Are you ready to embrace the adventure of relocating abroad?Your Responsibilities as a Customer Advisor: Address and document customer inquiries received via toll-free phone lines; Accurately record consumer inquiries, questions, and feedback in the customer service database; Handle and document client complaints following the company's escalation policy; Respond to all support calls and emails within the designated service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot issues; Provide solutions to common issues and frequently asked questions.

Join Cross Border Talents as a German Customer Technical Advisor and embark on an exciting journey in Athens, Greece. Are you ready to relocate and embrace a new adventure abroad?Your Responsibilities: Handle and document customer inquiries received via toll-free phone lines; Input and maintain accurate records of consumer inquiries, feedback, and questions in the customer service database; Address client complaints efficiently and ensure they are logged according to the company's escalation policy; Resolve all support calls and emails within the established Service Level Agreements (SLAs); Troubleshoot issues using a combination of open-ended questions, support documents, and extensive system training; Provide solutions and recommendations for common queries and concerns.

Cross Border Talents is actively seeking fluent German speakers for an exciting opportunity in Athens, Greece. Are you ready to embark on a new adventure abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via toll-free phone lines; Ensure precise data entry of customer inquiries, concerns, and feedback into the customer service database; Address and document client complaints according to company policy; Resolve all support calls and (where applicable) emails within agreed SLAs and log them appropriately; Utilize open-ended questions, support documents, and system training to troubleshoot effectively; Provide solutions to common issues and frequently asked questions.

Join Mercier Consultancy Group for an exciting opportunity as a German-Speaking Customer Service Representative for a distinguished manufacturing company located in the picturesque setting of Greece. This role is perfect for individuals who are dedicated to delivering exceptional customer support and have a keen interest in the manufacturing industry. As a representative, you will engage with clients in German, addressing their inquiries and ensuring a seamless customer experience.Key Responsibilities Handle customer inquiries regarding manufacturing products, order status, and pricing through phone, email, and chat in German. Deliver comprehensive information on product specifications, lead times, and after-sales support. Assist customers with order and delivery-related issues, ensuring prompt resolution. Efficiently resolve customer complaints while upholding a high standard of satisfaction. Maintain accurate records of all customer interactions in the CRM system for effective tracking and follow-up. Collaborate with production and logistics teams to enhance service delivery and product availability. Stay updated on manufacturing processes and product advancements to provide precise assistance.

Join Cross Border Talents as a Danish Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been at the forefront of addressing the Digital Skills' Shortage through innovative recruiting strategies and cutting-edge algorithms. Our mission is to bridge the gap between talented individuals and leading employers located in some of the most beautiful cities, enhancing our candidates' quality of life. Our commitment to excellence is recognized by the European Commission, which has awarded us three Seals of Excellence. We are actively seeking to fill over 1,000 job openings monthly across ten EU countries. Are you ready to be part of our success story?If you’re looking for a chance to gain valuable professional experience while immersing yourself in the rich culture of Athens, we want to hear from you!Leverage your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of Greece's largest employers.Your Role as a Customer Advisor: Represent a prestigious global brand; Thrive in a multicultural environment; Build and nurture customer relationships ensuring an exceptional experience; Troubleshoot effectively using open-ended questions, resource documents, and system training; Provide solutions and recommendations for common issues and frequently asked questions.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with our expert team of Global Recruiters and advanced Algorithms. Our mission is to bridge the gap between exceptional Talent and leading Employers in stunning locations, enhancing our candidates' life experiences. Our commitment to excellence is reflected in the three Seals of Excellence awarded by the European Commission. With over 1,000 job openings monthly across ten EU countries, are you ready to be part of our success story?Looking to gain professional experience while living in Athens? Picture yourself enjoying vibrant city life and amazing opportunities after work.Utilize your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global industry leader, dedicated to providing superior service to their customers while collaborating with prestigious international brands.Your Role as a Customer Advisor:Represent a renowned global brand.Become part of a diverse and inclusive team.Cultivate customer relationships to deliver exceptional experiences.Diagnose issues utilizing open-ended questions, support documents, and system training.Provide solutions to common inquiries and challenges.

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Join Cross Border Talents as a Finnish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with innovative recruiting methods, leveraging global talent and advanced algorithms. Our mission is to connect skilled professionals with leading employers in picturesque cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us three prestigious seals from the European Commission, highlighting our impactful vision. With over 1000 vacancies filled each month across 10 EU countries, we invite you to be part of our success story!Are you eager to gain valuable professional experience while immersing yourself in the beauty of Athens? Do you want to leverage your language and technology skills? If so, we encourage you to join one of the premier BPO companies in Athens. Our client is a global leader and one of Greece's largest employers.Your Role as a Customer Advisor:Represent a renowned global brand;Thrive in a diverse multicultural environment;Build and maintain strong customer relationships to ensure an exceptional customer journey;Utilize open-ended questions, support documents, and system training to troubleshoot effectively;Provide insightful recommendations for common issues and frequently asked questions.

Join Mercier Consultancy Group as a German Speaking Customer Service Representative at a prominent Financial Services Company situated in Greece. This exciting position is ideal for those with a strong interest in finance, committed to delivering outstanding customer service. You will engage with clients in German, assisting them with their financial inquiries and ensuring a top-notch service experience.Key Responsibilities Address customer inquiries regarding financial products, services, and account management through phone, email, and live chat in German. Offer comprehensive information on banking options, investment services, and financial planning. Help customers with technical issues, account access, and transaction-related inquiries. Efficiently resolve client complaints, ensuring satisfaction and client retention. Thoroughly document all customer interactions within our CRM system for effective tracking and follow-up. Work collaboratively with internal teams to provide accurate information and meet customer needs. Stay informed about financial industry trends to deliver knowledgeable advice to clients.

Join Cross Border Talents as a Latvian Customer Advisor in Athens, Greece!Since 2014, Cross Border Talents has been at the forefront of addressing the digital skills gap through innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with leading employers in vibrant cities where quality of life enhances our candidates' experiences.With three Seals of Excellence awarded by the European Commission, we are recognized for our commitment to excellence.We offer over 1,000 job opportunities across 10 EU countries each month. Ready to be part of our success story?Explore the chance to gain professional experience while enjoying the beautiful city of Athens, recognized as the green capital in 2020. Picture yourself taking surfing lessons after work!If you’re eager to leverage your language and technology skills, this is the opportunity for you!Your Role as a Customer Advisor: Act as a representative for a prestigious global brand; Thrive in a multicultural work environment; Cultivate strong customer relationships and ensure a top-notch customer experience; Utilize troubleshooting techniques through open-ended questioning, reference documents, and system training; Provide solutions to common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic Spanish speakers to join a leading hospitality brand within the tourism sector in Greece. Are you ready to embark on an international adventure?Your Role as a Customer Advisor:Handle and document customer inquiries via free phone lines;Accurately input consumer inquiries, questions, and feedback into the customer services database;Address and log client complaints as per the company’s escalation policy;Respond to support calls and emails promptly, ensuring compliance with agreed SLAs;Troubleshoot issues using effective questioning, support documents, and training;Provide solutions to common problems and frequently asked questions.

Cross Border Talents is actively seeking fluent German speakers to join our team in beautiful Athens, Greece. Are you ready for an exciting opportunity to work abroad in a vibrant city?Your Role as a Customer Advisor:Handle and document customer inquiries via dedicated toll-free phone lines;Ensure accurate input and maintenance of consumer inquiries, feedback, and data in our customer service database;Process and log client complaints in accordance with our established complaints escalation policy;Respond to all support calls and emails promptly, resolving issues within the specified SLAs;Utilize troubleshooting techniques through open-ended questions, support resources, and system training;Provide solutions and recommendations for frequently asked questions and common issues.