Croatian Customer Technical Advisor | Athens, Greece

Cross Border Talents is currently seeking enthusiastic Croatian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting international career journey?Your Role as a Customer Advisor:Represent a prestigious global brand and deliver exceptional customer service.Thrive in a diverse and multicultural environment.Foster strong customer relationships to ensure a top-notch experience.Utilize open-ended questions and support materials to troubleshoot customer issues effectively.Provide insightful solutions to common inquiries and challenges.

Join Cross Border Talents as a Croatian Customer Support Specialist in the vibrant city of Athens, Greece. Since 2014, we have been leading the way in overcoming the Digital Skills Gap by connecting talented individuals with leading employers across beautiful cities in Europe, enhancing the quality of life for our candidates. Our commitment to excellence is recognized with three Seals of Excellence awarded by the European Commission. With over 1,000 job openings monthly across 10 EU nations, we invite you to become part of our thriving success.Are you seeking a unique opportunity to gain professional experience while enjoying the stunning city of Athens, awarded as the Green Capital in 2020? Picture taking surfing lessons after work!Are you ready to leverage your language and tech skills?Your Responsibilities as a Customer Support Specialist: Represent a globally recognized brand; Thrive in a diverse, multicultural setting; Foster customer relationships and ensure an exceptional customer experience; Utilize open-ended questions and training materials to troubleshoot issues; Provide solutions for common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

Cross Border Talents is actively seeking enthusiastic Bulgarian speakers to join our team in the vibrant city of Athens, Greece. Are you ready to embark on an exciting international journey?Your Role as a Customer Advisor:Act as a representative for a prestigious global brand.Thrive in a diverse, multicultural work environment.Foster strong customer relationships to ensure an outstanding customer experience.Utilize effective questioning techniques, support documentation, and system training to troubleshoot issues.Provide insightful solutions to common queries and challenges faced by customers.Requirements for the Customer Advisor:High School Diploma or higher qualification.Fluent in Bulgarian (native level).Proficient in English (C1 level).Typing speed of at least 20 words per minute.Exceptional active listening skills.Strong problem-solving abilities.Excellent troubleshooting skills.

Cross Border Talents is currently seeking enthusiastic Estonian speakers to join our dynamic team in Athens, Greece. Are you ready for an exciting international adventure?Your Role as a Customer Technical Advisor:Handle and document customer inquiries via free phone lines, ensuring a seamless customer experience;Accurately input consumer inquiries, questions, and feedback into our customer service database;Effectively manage client complaints in accordance with the company's escalation policies;Ensure all support calls and emails (when applicable) are addressed and resolved within the designated service level agreements (SLAs);Utilize open-ended questions and support documentation to troubleshoot issues;Provide insightful recommendations for frequently encountered problems and questions.

Join Cross Border Talents as a Finnish Customer Technical Advisor in the vibrant city of Athens, Greece. Are you ready to embark on a new adventure abroad?Your Responsibilities as a Customer Technical Advisor: Handle and document customer inquiries via complimentary phone lines; Accurately input consumer queries and feedback into our customer service database; Address client complaints according to our escalation policy and log them properly; Respond to all support calls and emails within the established SLAs, ensuring timely resolution; Troubleshoot issues using open-ended questions, support materials, and system training; Provide solutions to frequent issues and common questions.

Cross Border Talents is currently seeking enthusiastic Portuguese speakers to join our team in vibrant Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries received through toll-free phone lines; Maintain precise records of customer inquiries, questions, and feedback within our customer service database; Address client complaints in accordance with the company’s complaint escalation process; Ensure timely resolution of support calls and emails, in line with agreed service level agreements (SLAs); Utilize open-ended questions, support documentation, and system training to troubleshoot issues; Provide solutions to common problems and frequently asked questions.

Join Mercier Consultancy and become a vital part of our Client’s Property Management Company in beautiful Greece as a Croatian-Speaking Customer Service Representative. In this pivotal role, you will deliver outstanding support to our Croatian-speaking clientele, addressing inquiries related to property management services and ensuring a seamless experience for both tenants and landlords.Your fluency in Croatian is essential as you provide clients with information on property listings, rental agreements, maintenance issues, and more. You will act as a primary contact point, promoting effective communication and cultivating positive relationships.Key ResponsibilitiesDeliver exemplary customer service in Croatian via phone, email, and chat regarding property management queriesAssist clients with property specifics, rental contracts, and service requestsPromptly and professionally resolve customer issues and complaintsThoroughly document all customer interactions in our CRM systemCollaborate with maintenance and property management teams for timely issue resolutionsCollect client feedback to enhance service quality and uphold our reputationRemain knowledgeable about local property regulations and market trends

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic Hungarian speakers to join our team in Athens, Greece. If you're considering an exciting career move abroad, we want to hear from you!Your Role as a Customer Technical Advisor: Handle and document consumer inquiries and questions received via our toll-free customer phone lines. Ensure precise data entry of customer inquiries, feedback, and questions in our customer service database. Address and record client complaints following the company's escalation policy. Respond to all support calls and emails in accordance with agreed service level agreements (SLAs) and document resolutions accordingly. Utilize open-ended questions, support materials, and training to troubleshoot customer issues effectively. Provide solutions and insights for common problems and frequently asked questions. Requirements for the Customer Technical Advisor: High School Diploma or equivalent qualification. Fluency in Hungarian; native-level proficiency preferred. Proficient in English (C1 level). Typing speed of at least 20 words per minute. Strong active listening capabilities. Excellent problem-solving abilities. Robust troubleshooting skills.

Join Cross Border Talents as a Danish Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been at the forefront of addressing the Digital Skills' Shortage through innovative recruiting strategies and cutting-edge algorithms. Our mission is to bridge the gap between talented individuals and leading employers located in some of the most beautiful cities, enhancing our candidates' quality of life. Our commitment to excellence is recognized by the European Commission, which has awarded us three Seals of Excellence. We are actively seeking to fill over 1,000 job openings monthly across ten EU countries. Are you ready to be part of our success story?If you’re looking for a chance to gain valuable professional experience while immersing yourself in the rich culture of Athens, we want to hear from you!Leverage your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of Greece's largest employers.Your Role as a Customer Advisor: Represent a prestigious global brand; Thrive in a multicultural environment; Build and nurture customer relationships ensuring an exceptional experience; Troubleshoot effectively using open-ended questions, resource documents, and system training; Provide solutions and recommendations for common issues and frequently asked questions.

Cross Border Talents is actively seeking fluent Italian speakers for an exciting opportunity in Greece. Are you ready to embark on a new adventure abroad?Your Role as a Customer Technical Advisor:Handle and register customer inquiries via toll-free phone lines;Ensure precise data entry of customer inquiries, questions, and feedback in the customer service database;Address client complaints according to company policy and record them accurately;Respond to all support calls and emails promptly and within set SLAs;Utilize troubleshooting techniques, including open-ended questions and support documentation;Provide solutions to common issues and frequently asked questions.

Cross Border Talents is actively seeking enthusiastic Polish speakers to join our team in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Address and document consumer inquiries through our dedicated customer service phone lines; Maintain accurate records of consumer interactions, ensuring all inquiries and feedback are logged in our customer service database; Handle client complaints effectively, adhering to our company's escalation procedures; Resolve support calls and emails promptly, ensuring compliance with our service level agreements (SLAs); Utilize open-ended questions, existing support documentation, and system training to troubleshoot issues; Provide solutions and recommendations for common problems and frequently asked questions.

Join Cross Border Talents as a French Customer Technical Advisor in the vibrant city of Athens, Greece! Are you ready to embrace an exciting opportunity abroad?Your Responsibilities: Handle and document customer inquiries through our dedicated support hotline; Accurately log consumer interactions and feedback in our customer service database; Address client complaints in accordance with our escalation policy; Ensure timely resolution of support calls and emails, adhering to service level agreements (SLAs); Troubleshoot issues using open-ended questions, support documents, and system training; Provide solutions for common issues and respond to frequently asked questions.

Join Cross Border Talents as a Latvian Customer Technical Advisor in beautiful Athens, Greece! If you're considering relocating abroad, this is your chance to embrace a new adventure.Your Responsibilities as a Customer Technical Advisor: Address and log customer inquiries received through our toll-free support lines; Ensure accurate data entry of customer questions, concerns, and feedback into our service database; Handle client complaints in accordance with our established escalation process; Respond to all support calls and, when applicable, emails within agreed Service Level Agreements (SLAs) and ensure proper documentation; Utilize open-ended questions, support documents, and system training for effective troubleshooting; Provide solutions to common issues and frequently asked questions. Requirements:Qualifications for the Customer Technical Advisor: High School Diploma or equivalent; Fluent in Latvian; Proficient in English (C1 level); Typing speed of at least 20 words per minute; Exceptional active listening skills; Strong problem-solving abilities; Excellent troubleshooting capabilities. Benefits:What We Offer at Cross Border Talents: Reimbursement for travel expenses; 14 days of hotel accommodation while we assist in finding suitable housing; 12-month renewable contract; Comprehensive health coverage including private healthcare; Attractive salary with performance bonuses; Standard working hours: 40 hours per week (8 hours per day, 5 days a week); Free Greek language lessons; No agency fees for real estate services.

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece. Established in 2014, we have been successfully tackling the Digital Skills' Shortage with our dedicated global recruiters and advanced algorithms. Our mission is to bridge the gap between talent and leading employers in stunning locations, enhancing our candidates' quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Looking to gain professional experience while enjoying life in Athens? Picture yourself learning to surf after work and immersing yourself in a city known for its rich history and culture!Utilize your language and tech skills by joining one of the premier BPO companies in Athens. Our client is a global leader and a major player in Portugal's economy. As a Customer Support Agent, your role will be to deliver top-notch service to customers while collaborating with renowned international brands.Your Responsibilities as a Customer Advisor:Act as the representative for a prestigious global brand;Engage in a dynamic multicultural environment;Build and nurture customer relationships to provide an exceptional experience;Resolve issues by utilizing probing questions, support documents, and system training;Provide solutions to common inquiries and challenges.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with our expert team of Global Recruiters and advanced Algorithms. Our mission is to bridge the gap between exceptional Talent and leading Employers in stunning locations, enhancing our candidates' life experiences. Our commitment to excellence is reflected in the three Seals of Excellence awarded by the European Commission. With over 1,000 job openings monthly across ten EU countries, are you ready to be part of our success story?Looking to gain professional experience while living in Athens? Picture yourself enjoying vibrant city life and amazing opportunities after work.Utilize your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global industry leader, dedicated to providing superior service to their customers while collaborating with prestigious international brands.Your Role as a Customer Advisor:Represent a renowned global brand.Become part of a diverse and inclusive team.Cultivate customer relationships to deliver exceptional experiences.Diagnose issues utilizing open-ended questions, support documents, and system training.Provide solutions to common inquiries and challenges.

Cross Border Talents is actively seeking fluent German speakers for an exciting opportunity in Athens, Greece. Are you ready to embark on a new adventure abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via toll-free phone lines; Ensure precise data entry of customer inquiries, concerns, and feedback into the customer service database; Address and document client complaints according to company policy; Resolve all support calls and (where applicable) emails within agreed SLAs and log them appropriately; Utilize open-ended questions, support documents, and system training to troubleshoot effectively; Provide solutions to common issues and frequently asked questions.

Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?Your Role as a Customer Support Advisor: Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service; Accurately log consumer feedback and inquiries in our customer service database; Effectively resolve client complaints in accordance with our established escalation policy; Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs); Troubleshoot customer issues using open-ended questions, support documents, and training resources; Provide solutions and guidance for common inquiries and issues.

Cross Border Talents is currently seeking enthusiastic Portuguese speakers to join our team in vibrant Athens, Greece. Are you ready to embark on a journey abroad?Your Responsibilities as a Customer Technical Advisor: Handle and document customer inquiries via our free phone lines with efficiency and professionalism; Accurately input consumer inquiries, questions, and feedback into our customer service database; Manage and log client complaints according to our established complaints escalation policy; Ensure all support calls and emails are addressed and resolved within our agreed Service Level Agreements (SLAs); Troubleshoot issues using open-ended questions, support documentation, and comprehensive system training; Provide solutions to common issues and frequently asked questions. QualificationsRequirements: High School Diploma or higher education; Fluent/native proficiency in Portuguese; Proficient in English (C1 level); Typing speed of at least 20 words per minute; Excellent active listening skills; Strong problem-solving abilities; Proficient in troubleshooting techniques. What We Offer:Benefits of Joining Cross Border Talents: Reimbursement for travel expenses; Accommodation in a hotel for the first 14 days, with assistance in finding permanent housing; Renewable 12-month contract; Comprehensive health coverage and private healthcare; Attractive salary with performance bonuses; Standard working hours: 40 hours per week (8 hours per day, 5 days a week); Greek language lessons; No fees for real estate agency services.