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CRM Technical Manager

On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in CRM systems management and technical support. Strong analytical skills with an ability to interpret data to inform strategic decisions. Excellent communication and interpersonal skills to work effectively with diverse teams. Familiarity with CRM tools and platforms such as Salesforce, HubSpot, or similar. Degree in Computer Science, Information Technology, or a related field is preferred.

About the job

Utility Warehouse is hiring a CRM Technical Manager in London. This role leads the technical development and ongoing improvement of the company’s Customer Relationship Management system. The position focuses on using data to strengthen customer engagement and support business goals.

What You Will Do

  • Oversee CRM configuration and ensure the system meets business needs
  • Manage integrations between the CRM and other platforms
  • Work closely with teams across the company to keep operations smooth and connected
  • Use data and technical insights to help improve customer experience

Location

This position is based in London.

About Utility Warehouse

Utility Warehouse is a leading provider of utility services in the UK, committed to delivering exceptional value and service to our customers. We pride ourselves on our innovative approach and dedication to sustainability.

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