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Content Support Analyst

AlphaSenseRemote - India
Remote Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will have:Strong written and verbal communication skillsPrior experience in content onboarding and supportSolid analytical skillsProficient web research capabilitiesTroubleshooting skills

About the job

About AlphaSense: 

AlphaSense is a leading provider of AI-driven market intelligence, empowering businesses to eliminate uncertainty in their decision-making processes. Our platform aggregates a wide array of public and private content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research, delivering actionable insights that businesses can trust.

In 2024, AlphaSense's acquisition of Tegus enhances our mission to equip professionals with superior market intelligence tools. This strategic alliance promotes growth, innovation, and expands our content capabilities, enabling our users to access even deeper insights from a multitude of content sources. With over 6,000 enterprise customers, including a significant number of S&P 500 companies, AlphaSense prides itself on being a trusted partner in the decision-making process. Headquartered in New York City, we have a global team of more than 2,000 employees and offices in multiple countries including the U. S., U. K., Finland, India, Singapore, Canada, and Ireland. Join us and be part of a dynamic team!

The Role:

The Content Support Analyst will collaborate closely with our Content team to enhance AlphaSense's content offerings and cater to our clients' needs. You will work alongside a diverse team of product managers, content analysts, software engineers, and content vendors. Your responsibilities will include identifying and onboarding new content, configuring automated content ingestion processes, and ensuring the quality of the content we provide. The content sets you will manage encompass public company presentations, news articles, regulatory information, trade journals, and various online publications.

The ideal candidate will possess strong written and verbal communication skills, relevant experience in content onboarding and support, excellent analytical abilities, web research expertise, and troubleshooting capabilities.

Roles and Responsibilities:

  • Research & Analysis: Identify and evaluate new content sources available online to enrich our content library and assist in developing operational frameworks to achieve project objectives.
  • Content Onboarding & Maintenance: Monitor content processing alerts, verify and upload company presentations and other relevant content from various websites, configure new web scraping tasks via an admin interface, and maintain existing scraping operations.

About AlphaSense

AlphaSense is a premier market intelligence platform that leverages advanced AI technology to help leading companies make informed decisions. With a vast array of trusted content, AlphaSense provides the insights necessary for success in today's competitive landscape.

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