Content Manager

At Plaid, we envision a future where financial interactions are significantly enhanced. Our mission is to empower this evolution by creating innovative tools and experiences that developers harness to craft their own applications. Plaid is the backbone for millions seeking to achieve better financial well-being, collaborating with a diverse range of companies, including Venmo, SoFi, numerous Fortune 500 enterprises, and major banking institutions. Our expansive network connects over 12,000 financial entities across the United States, Canada, the United Kingdom, and Europe. Established in 2013, Plaid is headquartered in San Francisco, with offices in New York, Washington D.C., London, and Amsterdam.

At Highlight, we are pioneering a shared intelligence layer designed for the modern workforce. Our platform seamlessly integrates context across every individual and tool within your team, effectively eliminating information silos. As your organization evolves, Highlight proactively organizes knowledge and automates workflows with reliability.The OpportunityWe are seeking a visionary Brand and Content Lead to join our founding team and shape the way Highlight communicates with the world. In this role, you will take ownership of our brand voice, narrative, and overall storytelling approach, turning it into a dynamic content strategy that resonates across social media, email, web platforms, and partnerships with creators. Collaborating closely with our founders, you will craft compelling narratives that build trust with the next generation of knowledge workers, creating a steady stream of engaging content.As a hands-on storyteller, you will transform raw product concepts and fragmented founder insights into impactful narratives that convey value effectively. You possess a refined aesthetic, an intuition for what resonates with audiences, and the ability to create high-quality content independently.Please note: This position requires five days a week of on-site work in our San Francisco office.Key ResponsibilitiesEstablish and define Highlight's brand voice, positioning, and narrative across all customer interactions.Develop captivating narratives and campaigns for product launches and significant company milestones.Lead and execute content strategies across various platforms, including social media, short-form video, blogs, newsletters, product updates, and landing pages.Enhance our LinkedIn presence, including company and executive amplification, by publishing insightful posts and perspectives that establish credibility with our audience.Initiate and foster creator-led growth from the ground up, managing relationships with influencers to amplify our narrative.Develop and sustain a consistent content schedule that enhances audience engagement, establishing a playbook and creative team to execute effectively.Collaborate across departments to maintain brand consistency in all external communications.Candidate ProfileWe seek a proactive individual passionate about building the intelligent operating system of the future. At Highlight, we value extreme ownership, accountability, and initiative. The ideal candidate is a hands-on storyteller with exquisite taste, adept at ensuring their narratives gain visibility, and has firsthand experience working with successful brands.

Join ArcadeAI as our Content and Social Media Lead, where you'll spearhead our content strategy and engage our audience through innovative social media campaigns. In this pivotal role, you will collaborate with cross-functional teams to create compelling content that resonates with our users and drives brand awareness.

About the RoleJoin our dynamic Brand, Creative, and Content team at Hinge Health as the Lead Content Strategist. In this pivotal role, you will spearhead the creative strategy for our Lifecycle Marketing, Targeted Enrollment, and Ecosystem Partner pods—key drivers of our member acquisition efforts. Your expertise will be instrumental in crafting a compelling narrative strategy to enhance enrollment, leveraging AI to boost creative output, and transforming high-volume communication channels into personalized, impactful member experiences.Reporting to the Creative Director of Growth, you will collaborate closely with cross-functional partners in Growth Marketing. This role is vital for scaling our enrollment while upholding the empathy and quality of care that define our brand.Key ResponsibilitiesLead Strategic Growth: Develop and implement a content strategy targeting key audiences, creating high-converting messaging frameworks for email, direct mail, and partner channels.Innovate with AI: Advocate for the integration of AI tools to enhance creative velocity and scale asset production while maintaining high standards of quality, allowing us to reach millions of eligible members with tailored messages.Enhance Lifecycle Communications: Design and refine the comprehensive member narrative throughout their journey, ensuring that storytelling remains consistent, empathetic, and persuasive from the initial contact to enrollment.Facilitate Cross-Functional Collaboration: Work closely with Growth Marketing to translate complex data insights into engaging, human-centric creative concepts that drive measurable business outcomes.Required Qualifications8+ years of experience in content strategy, copywriting, or a related field.Demonstrated experience in B2B2C, growth marketing, or lifecycle marketing settings.Proficiency in utilizing AI tools for content generation or creative processes.Bachelor’s degree or equivalent professional experience.Preferred QualificationsProven success in driving business outcomes such as conversion, enrollment, and engagement through content initiatives.Experience with high-volume experimentation and A/B testing in email and direct mail environments.Strong understanding of ecosystem or partner marketing strategies.

About the RoleJoin Bunkerhill Health as a Content Lead, where you will spearhead the development and management of our content engine, establishing Bunkerhill as a leader in the healthcare sector.This position transcends traditional content marketing; you will not simply follow a content calendar or execute pre-defined briefs. Instead, your mission will be to harness genuine customer insights and product signals to generate a continuous flow of high-quality content that aligns with our core themes, narratives, and messaging.Collaboration will be key as you engage directly with customers, engineers, and leadership to extract valuable insights and transform them into diverse content formats—case studies, thought leadership pieces, social media content, webinars, videos, and more. You will also take charge of content distribution, ensuring our work reaches the market and enhances visibility.At Bunkerhill Health, our focus is not on hitting a specific number of posts but on cultivating a sustainable content engine that positions Bunkerhill as a vital, relevant, and unavoidable entity in the healthcare category.This role requires a high degree of ownership; you will determine the processes for content creation, distribution, and continuous improvement.Key ResponsibilitiesContent Creation & Narrative DevelopmentOversee the entire content creation process across various formats: case studies, thought leadership, social media, webinars, and videos.Engage directly with customers to derive real outcomes and craft compelling, human-centered narratives.Collaborate closely with engineers, founders, and internal teams to understand product developments and their real-world impacts, translating these into suitable content formats.Convert complex technical and operational topics into clear, engaging, and credible content.Uphold a high standard for storytelling, clarity, and usefulness—leveraging AI as an enhancement, not a replacement for your creative process.Content Systems & AI-Assisted ExecutionDesign and build a scalable content engine that connects corporate priorities, customer insights, content formats, and distribution channels.Organize and maintain core narratives, customer outcomes, and product developments for easy content transformation.Implement AI-driven workflows that enhance the speed, consistency, and scalability of content production.

Overview: Join Listen Labs as our Founding Content Marketing Lead. In this pivotal role, you will collaborate closely with our Head of Marketing to drive the growth of Listen from $XXM to over $100M ARR. We are seeking a dynamic individual who thrives in both the creative and strategic realms of content marketing—conducting customer interviews, crafting compelling scripts, producing insightful research papers, and occasionally presenting on camera. Be prepared to innovate rapidly, conduct tight experiments, scale successful initiatives, and advance your career!We require a minimum of 3+ years of experience in B2B SaaS content marketing, product marketing, editorial, or brand storytelling. A strong comfort level with video production, social-first content creation, and customer storytelling is essential. Previous experience as a social media creator is a valued plus.

About Arena IntelligenceArena Intelligence serves as the premier platform for assessing the effectiveness of AI models in practical applications. Founded by a team of researchers from UC Berkeley’s SkyLab, our mission is to push the boundaries of AI measurement and utilization in real-world scenarios.Every month, millions of users engage with Arena Intelligence to investigate the performance of cutting-edge systems. We actively incorporate feedback from our community to enhance our model evaluations, ensuring they are transparent, rigorous, and centered around human values. Leading organizations and AI research facilities rely on our assessments to gauge real-world reliability, alignment, and impact. Our leaderboards are recognized as the benchmark for AI performance, trusted by industry leaders and influencing global discussions on model reliability and advancement.Our diverse team includes researchers, engineers, academics, and innovators from renowned institutions such as UC Berkeley, Google, Stanford, DeepMind, and Discord. We prioritize truth, agility, and craftsmanship, valuing curiosity and impact over traditional hierarchies. At Arena, we foster an environment where insightful and inquisitive individuals from varied backgrounds can excel. Each team member is a specialist in their area, contributing to a culture of excellence and focus.About the RoleWe are looking for a Scientific Content Lead to uphold and articulate the scientific integrity of the most reliable AI evaluation platform globally. In this role, you will ensure that Arena’s methodologies, data quality standards, and evaluation outcomes are effectively communicated to researchers, labs, policymakers, analysts, and businesses.This position is highly technical and demands cross-functional collaboration. You will collaborate with our research team to translate evaluation science into precise public content, preemptively address methodological criticisms, and maintain Arena’s dedication to transparency and impartiality.Your ResponsibilitiesDevelop and manage Arena’s scientific communications strategy, ensuring that our evaluation methodologies, benchmarks, and data quality practices are accurately represented externally.Steer Arena’s proactive narrative regarding data quality, countering common criticisms and misconceptions with transparency, evidence, and integrity in storytelling.Create foundational explanations of Arena’s measurement strategies, including methods like Bradley-Terry-Luce ranking, confidence intervals, and uncertainty-aware interpretations.Ensure responsible communication of Arena’s leaderboards, clarifying that rankings are statistical estimates, small variances may be noise, and uncertainty must be accounted for in public interpretations.Engage with various stakeholders to foster a deeper understanding of Arena’s scientific contributions and methodologies.

About Bland AIBland AI is a dynamic Series B startup, backed by prominent investors including Emergence Capital, Y Combinator, and the visionary founders of PayPal and Twilio. Our mission is to revolutionize communication through advanced AI voice agents that manage real phone calls for some of the world's largest enterprises. Our cutting-edge software is integrated into essential workflows at industry leaders such as Samsara, Gallup, TripAdvisor, Snapchat, and Signant Health.About the RoleWe are in search of an innovative and AI-enthusiastic Content Marketing Lead to spearhead the development and implementation of a strategic content marketing plan aimed at elevating our brand awareness and product adoption. This role will involve creating impactful, multi-format content that resonates with our target buyer personas and developer community. The perfect candidate will be a resourceful and analytical marketer, attuned to the latest trends in the AI landscape, with a refined sense of taste that will enhance our brand's presence in the market.Your ResponsibilitiesDevise and implement a comprehensive content marketing strategy to boost brand visibility and product uptake.Produce engaging and informative content to be shared across numerous channels targeting our key audiences, including blog articles, social media posts, and detailed technical guides.Oversee email marketing campaigns, including lifecycle emails, product updates, and customer communication.Lead our video content strategy, creating high-quality video assets such as customer testimonials, technical demonstrations, product showcases, and promotional materials.Leverage AI tools to amplify your productivity while maintaining a personal touch and warmth in all communications.Essential QualitiesSelf-Starter: Capable of setting goals, designing a strategic plan, and executing it with minimal supervision.Creative and Quick Learner: Able to identify opportunities and swiftly acquire new skills.Resourceful: Overcome obstacles through improvisation and continuous learning.Mission-Driven: Passionate about enhancing customer experiences using AI technology.Detail-Oriented and Organized: Consistently on track and deliver on promises.Desirable SkillsExperience in content marketing within the AI or tech industry.Proficiency in analytics tools to measure content performance and optimize strategies.Familiarity with SEO best practices to enhance content visibility.

Join Our Dynamic TeamThe Content & Narrative team at OpenAI plays a pivotal role in articulating the value and societal impact of artificial intelligence. We specialize in transforming intricate products, research findings, and user behaviors into engaging narratives that foster understanding, encourage adoption, and build trust. Our collaboration spans product marketing, communication, research, economics, policy, partnerships, and go-to-market teams, ensuring that OpenAI's story remains grounded, credible, and impactful.Your Role as B2B Content Marketing LeadAs the B2B Content Marketing Lead, you will be instrumental in shaping how OpenAI narrates its product stories, user experiences, and the overarching implications of AI technology. In a moment where the world is striving to comprehend AI's true potential, your expertise will be crucial in translating this potential into actionable insights and tangible outcomes.You'll be responsible for developing and scaling a contemporary content marketing strategy that aligns product capabilities, model advancements, and user success stories into clear, distinctive, and practical narratives. Additionally, you will support executive storytelling and thought leadership by creating high-quality, strategic content.We seek individuals who are deeply inquisitive, highly strategic, and exceptional storytellers—those who can distill complexity into clarity and influence how AI is perceived globally.This position is based in San Francisco, CA, following a hybrid work model of three days in the office each week. We also provide relocation assistance for new hires.

As the Head of Content at virio, you will spearhead our content strategy and development, overseeing the creation and execution of engaging content that resonates with our audience. You will lead a talented team of content creators, ensuring that all materials align with our brand's voice and objectives while driving engagement and growth.

Join Plaud Inc. as Our Global Brand Content & Social Media LeadAre you ready to lead the charge in shaping our global brand identity and social media presence? At Plaud, we are on a mission to revolutionize productivity through our cutting-edge AI note-taking solutions. As our Global Brand Content & Social Media Lead, you will be instrumental in amplifying our brand voice and driving engagement across diverse platforms.Your Role: You will craft compelling content strategies, oversee social media initiatives, and work closely with cross-functional teams to ensure our messaging aligns with our mission to enhance human intelligence. This is a unique opportunity to contribute to a rapidly growing company that values innovation and creativity.

About the Opportunity As a Field Enablement Program Manager at Contentful, you will be instrumental in developing and implementing programs that enhance the capabilities of our Go-To-Market (GTM) teams, encompassing Sales, Solution Engineering, Customer Experience, and Partner Management. Your objective will be to foster field readiness through impactful enablement initiatives that enhance knowledge, refine skills, and promote effective leadership throughout both pre-sales and post-sales processes. What You Will Experience Become a part of a dynamic and high-impact Enablement team that influences field performance and strategic results across global GTM segments. Design and execute structured enablement programs specifically tailored for Sales, Solution Engineering, Customer Experience, and Partner Management roles. Collaborate closely with our Sales and broader Field leadership team on initiatives that enhance core Sales capabilities and stimulate revenue growth. Lead cross-functional collaboration with Marketing, Finance, Human Resources, and Operations to support comprehensive enablement objectives. Drive measurable performance improvements by utilizing KPIs, dashboards, and feedback mechanisms to enhance enablement results. Serve as a program owner and facilitator, conducting both in-person and virtual training sessions, e-learning experiences, and onboarding integration. Ensure alignment with Sales Readiness tools, learning pathways, and best practices in content management. What You Need to Succeed 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles. A strong grasp of key Sales roles, GTM processes, and performance metrics to effectively collaborate with Sales leadership on initiatives that enhance core Sales capabilities and drive revenue growth. Experience in training delivery or a strong inclination towards engagingly delivering in-person/virtual training to Field teams. Exceptional project management abilities with a proven track record of prioritizing and executing complex initiatives successfully. Ability to operate autonomously, with experience in collaborative environments, both remote and in-office. Strong communication and facilitation skills, adept at simplifying complex information for diverse audiences.

tl;dr: At Sphinx, we are revolutionizing compliance for banks and fintechs through the use of AI agents that function like human analysts. The narrative in this sector is underrepresented, presenting a unique opportunity for the right candidate. We are seeking a Head of Content to be the voice of Sphinx, crafting a comprehensive content strategy from the ground up across various formats and channels. If you have the ability to create engaging blog posts that resonate with banking executives, produce podcasts that capture attention, and approach outdoor advertising and newsletters with the same enthusiasm, we want to hear from you.BackgroundBefore funds can be transferred or accounts opened, compliance checks must be performed to ensure no illegal activities are involved. However, the current compliance process is flawed.Sphinx is at the forefront of this transformation, developing AI analysts capable of operating within browsers, APIs, and internal systems just like human counterparts, automating processes such as AML, KYC, KYB, and transaction monitoring from start to finish.Our technology empowers financial institutions to reduce manual labor by 90%, slash compliance costs by four times, and streamline onboarding processes. We have earned the trust of major players across the U.S., Canada, Europe, and Latin America.Our product is beloved by users. From inception, content creation has been driven by the founders, yielding successful results. Now, we need a talented individual to take our existing framework, expand it across all channels and formats, and develop a scalable content engine.Why Join Sphinx?Define Our Brand: You will have the freedom to build Sphinx’s voice, visual identity, and content strategy without any existing constraints or legacy guidelines.Compelling Narrative: We are transforming a $200 billion manual industry with effective AI solutions. Our clients experience a significant reduction in manual tasks. The story is there; we simply need a skilled storyteller.Diverse Content Formats: This role is not limited to writing blog posts. You will engage in various media including text, video, podcasts, newsletters, social media, physical campaigns, and any innovative formats you envision.Proven Success: We have never lost a deal to competitors; every RFP we've participated in has been won. Exceptional content will further enhance our already thriving business.Small Team, Large Impact: Our co-founders have previously sold an AI company, developing machine learning systems that scaled to millions of users and secured contracts with major banks. Our small, dynamic team in San Francisco is committed to making a difference.

Casap is an innovative Series A startup based in San Francisco, having successfully raised over $30 million from prominent investors such as Emergence, Lightspeed, and Primary Ventures. Founded by seasoned product leaders from renowned companies like Robinhood and Chime, our mission is to revolutionize banking operations by automating dispute processes and combating friendly fraud. Our groundbreaking solutions have garnered attention and admiration from everyday users to leading names in the finance sector.We are seeking a passionate and strategic Director of Content Strategy who will craft engaging narratives that inform and inspire leaders in financial institutions about our rapidly expanding automation and artificial intelligence solutions.ResponsibilitiesDesign and implement a comprehensive content strategy across all platforms, simplifying intricate fraud and banking concepts into compelling narratives tailored for credit union and bank executives at various stages of their decision-making process.Produce impactful content such as presentations, one-pagers, thought leadership pieces, videos, and customer testimonials that enhance brand awareness and drive conversions.Lead content planning and campaign initiatives in collaboration with sales, product, and executive teams to ensure alignment of messaging with business objectives.Work closely with the CEO and subject matter experts to develop thought leadership content that positions Casap as a thought leader in the fintech space.Supervise external creative partners (agencies, freelancers) while ensuring strategic alignment and maintaining high-quality standards.Leverage data and performance metrics to refine content effectiveness and guide future strategies.Qualifications4-8 years of proven experience in content strategy, brand storytelling, or marketing communications, ideally within the fintech, financial services, or B2B technology sectors.Outstanding writing and content creation abilities, with a portfolio showcasing the talent to distill complex technical concepts for executive audiences.Demonstrated experience in developing executive-level materials including presentation decks, one-pagers, and thought leadership content.Strong collaboration skills to engage with various stakeholders across departments, including sales and product teams.A data-driven mindset, with the ability to analyze content performance and apply insights to enhance future initiatives.

Contentful is seeking a passionate Senior Technical Enablement Architect to join our dynamic team in San Francisco. In this pivotal role, you will drive the technical enablement strategy, empowering our clients to maximize the value of our content infrastructure. You will collaborate with cross-functional teams to design and implement solutions that enhance user experience and streamline workflows.

Join LeadBank as a Content Designer and play a pivotal role in shaping our in-product communication and platform-wide messaging. Collaborate with designers, product managers, and engineers to create language that simplifies financial processes, clarifies user intent, and fosters trust.This position merges UX writing with content strategy, as you will establish our product's voice while ensuring it aligns with our overall brand across various channels. Your contributions will include developing naming conventions, voice and tone guidelines, and scalable content documentation.Ideal candidates view writing as a design element, adept at navigating ambiguity, simplifying complex workflows, and ensuring precision in every user interaction. You should have a proven history of integrating effective marketing strategies with in-product content, alongside a firm understanding of financial and banking concepts.

As the Head of Content & Strategy at Harvey, you will lead our content initiatives and strategic planning to enhance our market presence. You will be responsible for developing and executing comprehensive content strategies that align with our business objectives, ensuring that we deliver value to our audience.Your leadership will foster a collaborative environment where creativity and innovation thrive. You will work closely with various teams to ensure that our content not only captivates but also drives engagement and conversion.

About the OpportunityJoin Contentful’s Professional Services team as a Senior Personalization Solution Architect, where your deep expertise in personalization and experimentation will drive innovative solutions. This role is tailored for a seasoned practitioner who has successfully built, operated, and scaled personalization programs in a production environment and possesses the hands-on technical skills necessary to implement these programs within modern, composable architectures.This is a specialized Solution Architect position focused on personalization, requiring strong opinions and substantial real-world experience in audience strategy, decision-making, experimentation, and measurement. You will also need to design and deliver high-quality technical implementations utilizing Contentful Personalization.Your collaboration with customer engineering, product, and marketing teams will be crucial in designing and implementing advanced personalization and experimentation strategies. As a vital customer-facing extension of Contentful’s Product and Engineering teams, your efforts will significantly mitigate implementation risks, expedite time to value, and enhance feedback loops into product development—especially for complex personalization use cases.What to Expect?Leadership in Personalization & ExperimentationOwn the comprehensive design of personalization and experimentation programs, which includes:Audience and segmentation strategies based on behavioral, contextual, and first-party data.Experience decisioning models that effectively balance relevance, performance, and governance.Experimentation frameworks (A/B, multivariate, holdouts) with well-defined hypotheses and success criteria.Devise scalable personalization strategies that responsibly incorporate:Guardrails to avoid over-personalization, bias, and compromised user experience.Strategies for global, multi-brand, or multi-region deployments.Trade-offs between targeting precision, latency, and operational complexity.Establish measurement approaches linking:User behavior → decisioning logic → exposure → business outcomes.Serve as a domain authority on personalization and experimentation in customer interactions, adeptly guiding both technical and non-technical stakeholders through best practices, limitations, and trade-offs.Technical Solution Architecture & Hands-On DeliveryArchitect and implement end-to-end personalization solutions that meet client needs.

The Company You’ll JoinCarta is at the forefront of transforming the landscape of venture capital, private equity, and private credit. Our platform connects founders, investors, and limited partners through innovative software tailored for the unique needs of the industry. With over 65,000 companies across more than 160 countries relying on us, Carta provides foundational tools for building, investing, and scaling with confidence.Our Fund Administration platform supports over 9,000 funds and Special Purpose Vehicles (SPVs), managing nearly $185 billion in assets. Recognized by industry leaders like Fortune, Forbes, Fast Company, and Great Places to Work, Carta is pioneering the future of private market infrastructure.We are committed to creating a comprehensive ERP platform designed specifically for private markets, addressing the limitations of traditional ERP solutions. Our innovative software redefines the Office of the Fund CFO, positioning private markets to operate seamlessly like public markets.For more insights into our office culture and values, visit our Carta careers page.The Challenges You’ll TackleAs the Head of GTM Content at Carta, you will lead a dynamic team of editors, content strategists, and writers to craft exceptional B2B content. You will ensure the delivery of timely, accurate, and impactful content that resonates within the evolving private markets ecosystem, which includes private equity firms, venture capitalists, private credit firms, and the limited partners supporting them. You will define the vision, voice, and strategy for our expanding content function and integrate it more effectively into Carta’s marketing initiatives.Reporting directly to the Vice President of Communications, you will oversee the development and execution of audience-focused content that aligns with critical business objectives, guiding prospects through the marketing funnel—from SEO-driven educational content to engaging mid-funnel assets that generate demand, and finally to sales enablement and client success stories that convert leads into customers.Furthermore, you will spearhead innovative content formats and strategies that push beyond conventional boundaries, positioning Carta for sustained success in the future.