Commercial Operations Lead - Mexico City (Hybrid)

Join Scale AI's rapidly expanding Generative AI division as a Strategic Projects Lead (SPL). In this pivotal role, you will spearhead initiatives projected to generate over $XXM in new revenue. This dynamic position requires versatility and an entrepreneurial spirit, as you will engage in various operational aspects, ensuring high impact and substantial career growth.Your Responsibilities:Oversee the most prominent and impactful customer pipelines, making strategic decisions that influence data quality, operational efficiency, revenue, and profit margins.Analyze customer needs and design a data taxonomy that optimizes model performance accordingly.Develop pipeline infrastructure to guarantee quality and efficiency.Lead, mentor, and manage diverse global teams.Create analytics frameworks for data-driven decision-making.Collaborate with stakeholders across Engineering, Product, Operations, and Go-to-Market teams to tackle challenges enhancing the largest language models globally.Provide regular updates on progress to Scale's executive leadership.

Join Turner Townsend as the Lead Project Manager specializing in hospitality construction projects in the vibrant Mexico City. In this pivotal role, you will oversee the planning, execution, and successful delivery of high-profile projects within the hospitality sector. Your leadership will guide cross-functional teams and ensure adherence to timelines, budgets, and quality standards.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

As a Strategic Account Executive at Datadog, you will play a pivotal role in driving growth by targeting and securing new business opportunities with our most influential and strategic clients. Your primary focus will be on identifying the challenges faced by organizations in their cloud operations or migrations, and providing tailored Datadog solutions to address these pain points.At Datadog, we value our vibrant office culture, fostering relationships and collaboration that ignite creativity. Our hybrid work model allows Datadogs to achieve a harmonious balance between work and personal life.Key Responsibilities:Engage with large Fortune 1000 companies and manage a streamlined sales process.Build and manage comprehensive relationship maps for your territory, encompassing existing and prospective contacts.Gain in-depth knowledge of customers' business environments.Negotiate competitive pricing and favorable terms by emphasizing value and ROI to large enterprises.Meet existing customer expectations while broadening your influence within the designated territory.Exhibit creativity and resourcefulness in overcoming complex challenges.Possess a strong intuition for the steps needed to finalize deals and secure customer endorsements.Identify and articulate the key business drivers for all sales opportunities.Ensure accurate and consistent sales forecasting.

Join Scale AI's expanding Robotics division, where we empower clients to develop and implement physical AI solutions. In this pioneering role, you will be instrumental in establishing Scale’s data factory in Mexico and facilitating robotics data collection, contributing to the enhancement of our robotics offerings.Your Responsibilities:Collaborate with cross-functional teams to deploy new robotic systems and optimize the maintenance of robots and data collection hardware.Support the operational aspects of the factory by managing the setup and upkeep of robotic systems.Deliver technical support for data collection efforts.Oversee physical inventory, maintain equipment, and manage logistics efficiently.Become a go-to expert on the functionalities of the robotics platforms utilized in the factory.Gain in-depth technical knowledge in 2D and 3D imaging, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision, and related autonomy fields.

Join our dynamic operations team at Scale AI as an Operations Specialist, where your primary responsibility will be to enhance revenue through timely and high-quality fulfillment of customer commitments. In this pivotal role, you'll oversee our supply operation funnel by developing and implementing innovative solutions, tools, and processes while collaborating with diverse teams including Customer Operations, Product Operations, and Product Managers.You'll face unique challenges, solving problems that have never been tackled before, and your determination will drive exceptional outcomes. Conducting pilots, tests, and experiments will be part of your daily routine as you devise creative solutions to operational bottlenecks. This role offers a unique blend of operational duties and accountability for critical outcomes, positioning you at the center of Scale’s daily operations.The ideal candidate is resourceful, analytical, empathetic, and results-driven, with the ability to motivate and inspire others.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

About WatershedWatershed is a leading enterprise sustainability platform empowering organizations such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage climate and ESG data. Our platform assists in generating audit-ready metrics for voluntary and regulatory reporting, including CSRD, and drives impactful decarbonization initiatives. We are in search of passionate individuals who embrace product innovation, thrive in a mission-driven startup environment, and are eager to contribute to the vibrant culture of our expanding team.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, alongside a remote workforce across the US and Europe, we invite you to consider joining us in our journey!The RoleAre you a technology enthusiast who enjoys building exceptional teams? As we expand our world-class engineering presence, we are establishing a new office in Mexico City and are on the lookout for our founding Engineering Technical Lead. This position offers the unique opportunity to not only build a team from the ground up but also to shape the culture of an entire office.The Tech Lead will be a seasoned engineer responsible for guiding the technical vision of the team, ensuring alignment with other product areas, and maintaining high technical and operational standards. Hands-on coding will be a crucial aspect of this role.You will report directly to the founding Engineering Manager in CDMX, collaborating with them, Engineering leadership, and Watershed’s co-founders to ensure the success of the new team in Mexico City. We have already established successful engineering teams across our offices in San Francisco, New York City, and London.In this role, you will:Lead a co-located team of 4-8 engineers responsible for our Supply Chain product module.Collaborate closely with the Engineering Manager, Product Manager, and Designer to drive the team’s product and architectural vision.Work alongside peer tech leads and domain experts in the US and UK to align standards, roadmaps, and execution. Participate in our Technical Lead forum to guide our architecture and enhance our velocity.Act as a hands-on mentor for engineers tasked with leading the design and implementation of specific features or projects.

Hello! We’re Fever, the premier technology platform for culture and live entertainment.Our mission? To democratize access to culture and entertainment. With our innovative technology and data-driven strategies, we’re transforming how people connect with live entertainment. Every month, our platform captivates over 300 million individuals across more than 40 countries, enabling them to discover unforgettable experiences while empowering event creators with our insights and technology, helping them to expand, innovate, and elevate their events to new audiences.Our achievements? We’ve collaborated with iconic industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, delivered internationally acclaimed experiences, and secured backing from several prominent global investors! Impressive, right?To fulfill our mission, we seek proactive individuals who are passionate about shaping the future of entertainment!Ready to be part of the journey?Now, let’s explore this role and how you can contribute to Fever’s mission.Who you will collaborate withYou will join one of our global offices to work in teams and engage directly with our partners, vendors, and venues. In this position, you will assist Fever in expanding its portfolio of original events. To achieve this, you will interact with various departments within Fever, from Marketing to Operations.What you will doAs a Project Manager, you will collaborate with your team lead to develop, launch, and oversee your events from inception to completion. Alongside other departments, you will determine strategies to scale these events across all our markets.The team you are joining is composed of motivated, youthful, and enjoyable individuals. In addition to their multicultural backgrounds, team members come from esteemed organizations: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

About Doctoralia Doctoralia connects millions of patients with healthcare professionals, helping to make healthcare experiences more human through technology. As a leading SaaS platform in Mexico’s medical sector and a global reference, the company focuses on efficient, patient-centered digital solutions. Role Overview: Sales Trainer The Sales Trainer will play a key role in developing and delivering training programs for both new hires and current team members in Mexico City. This position supports the growth of internal talent and helps the sales team reach its highest potential in productivity and performance. The Trainer ensures every team member understands company processes, tools, and standards. Main Responsibilities Design and deliver training programs for new and existing staff. Create training materials, including presentations, manuals, guides, and digital content. Work with team leads and managers to identify training needs. Assess training effectiveness through evaluations and ongoing feedback. Track participant progress and provide coaching as needed. Keep training records and reports up to date. Update training content when processes, policies, or tools change. Facilitate workshops, group sessions, and one-on-one trainings. Professional Profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field (preferred). Previous experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop participants. Knowledge of training and learning techniques.

Join our dynamic team at Turner Townsend as a Strategic Recruitment Sourcing Team Lead. In this pivotal role, you will spearhead innovative sourcing strategies to attract top talent across various sectors. Your expertise will guide the recruitment team in identifying and engaging with exceptional candidates, ensuring we meet our organizational goals efficiently.

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with specialists through a digital platform. The company focuses on making clinical practice more efficient and patient-centered using SaaS solutions for the medical sector. Role Overview: Operations Support Specialist The Operations Support Specialist helps coordinate and improve daily operations at Doctoralia. This role supports both internal teams and external clients, handling administrative tasks, resolving incidents, and suggesting ways to streamline processes. The position is based in Mexico City. What You Will Do Support internal teams with daily operations, ensuring processes run smoothly and incidents are addressed promptly. Maintain and update databases, reports, and documentation, keeping information accurate and confidential. Spot opportunities to improve operational procedures and recommend solutions to boost efficiency. Coordinate with suppliers and internal departments to meet deadlines and uphold service quality. Monitor key operational metrics and provide insights to support decision-making. What We Look For Experience: 1 to 2 years in operations, administration, or support roles, with a background in administrative work and incident management. Work Environment: Comfortable in startup, marketing, or advertising settings. Technical Skills: Familiar with Jira, Salesforce, CRMs, and operational management platforms. Soft Skills: Strong organizational ability, proactive approach, and a knack for solving problems.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with medical specialists. The company focuses on improving the healthcare experience through SaaS solutions that help clinics and professionals deliver more efficient, patient-centered care. Role Overview: Field Sales Executive The Field Sales Executive represents Doctoralia directly to doctors, clinics, and hospitals in Mexico City. This role centers on expanding Doctoralia’s client base and strengthening relationships across the healthcare sector. Expect to spend most of your time onsite with potential and existing clients, acting as the face of Doctoralia’s technology and services. What You Will Do Build and maintain strong relationships with healthcare professionals and organizations Identify new business opportunities and drive customer acquisition Represent Doctoralia’s digital solutions to medical providers, demonstrating their value in transforming clinical practice Deliver personalized and attentive service to ensure a positive client experience Location This position is based in Mexico City.

Profile of the Monitoring Team LeadDegree RequirementsA University Degree in a technical field such as Computer Science, Telecommunications, or Mathematics is required.Demonstrable ExperienceAt least 5 years of proven experience in team leadership, project management, and decision-making within a technological context.Technical Areas ExperienceA minimum of 3 years of experience with technical areas, platforms, tools, and programming languages relevant to this role.Service HoursService coverage is from 7:00 AM to 6:00 PM, managed globally by team members.On-Call RequirementOn-call service may be required.Specific Knowledge RequiredFamiliarity with BMC TrueSight Synthetic Monitoring, Elastic Synthetic Monitoring, BMC Entuity, BMC ProactiveNet Performance Manager, BMC Patrol Configuration Management, BMC Patrol Central, RTServers, OpsGenie, and CA Spectrum is essential.Main Functions and Tasks:Monitoring Role Definition:Collaborate in technical group meetings and assist project/application teams in defining monitoring processes.Analyze requirements for monitoring solutions tailored to specific needs.Identify corporate or standardized monitoring solutions that best fit the needs.Design monitoring strategies for new solutions, applications, or infrastructure.Implement, test, and standardize the new monitoring solutions.Create comprehensive documentation for all monitoring designs.Integrate monitoring tasks into incident and change management processes.Configuration of Monitors and Metrics:Ensure proper installation of monitoring tools on necessary systems.Configure monitors in compliance with corporate standards.Apply relevant performance metrics for comprehensive monitoring.Enhance event data to provide context for incident resolution.Automate the installation and updating of monitoring systems.

Doctoralia connects patients and medical specialists in Mexico through technology. As a leading healthcare platform and SaaS provider for the medical sector, Doctoralia supports millions in accessing care and helps clinics deliver digital, patient-centered services. Role overview The Customer Success Team Leader oversees a team that responds to support requests by phone, chat, and email. The main goals are to maintain high customer satisfaction (CSAT) and strong first call resolution (FCR) rates. This leader guides team members to understand client needs, resolve issues, and provide timely solutions. What you will do Manage and support a customer success team handling incoming inquiries across multiple channels Coach team members to address client needs and challenges effectively Monitor and improve CSAT and FCR metrics Work closely with other internal teams to achieve service goals and drive continuous improvement Location This position is based in Mexico City.

About the CompanyAt Doctoralia, we strive to humanize healthcare experiences through innovative technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with specialists, transforming clinical practice into an efficient digital experience focused on patient needs.We are currently seeking a passionate and results-driven B2B Sales Executive with a strategic vision to contribute to the growth of our company by driving client acquisition and strengthening commercial relationships in the healthcare sector.Role OverviewAs a B2B Sales Executive, you will spearhead Doctoralia’s commercial expansion in the healthcare sector by managing strategic relationships with healthcare professionals and clinics. You will lead the identification, prospecting, negotiation, and closing of new B2B agreements, positioning our technological solutions as a key ally in the digital transformation of the sector. Your ability to understand client needs and create value will be essential to achieving our ambitious growth objectives.

Join ALTEN Mexico as a Project Leader!As a subsidiary of ALTEN Group, ALTEN Mexico has been at the forefront of engineering and technology for over three decades. Operating across 30 countries and employing over 46,000 professionals, our team consists of 88% engineers. We manage the entire project lifecycle, providing customized service levels tailored to client needs—from initial concept through design, product development, and implementation.Your Role: In this key position, you will lead project teams, ensuring technical delivery, managing client requirements, and overseeing quality, cost, and delivery management. You will also coordinate team pilots and facilitate skills development within your team.Responsibilities:Operationally manage project resources and team skills.Ensure adherence to technical specifications and client expectations.Oversee project quality, costs, and delivery schedules.Estimate workloads and manage project activities.Conduct weekly project meetings and monthly reviews.Utilize ALTEN's ADF kit and processes.Monitor KPIs and provide operational reports to management.Implement safety, health, and environmental standards.Engage in ALTEN Mexico's internal initiatives.Uphold hygiene and safety protocols as defined by the company.Follow Quality Management System policies and procedures.Team Management:Lead and manage project teams effectively.Coordinate with team leaders and consultants.Facilitate knowledge transfer and skills enhancement.