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Commercial Associate at Spruce | London

SpruceLondon, England, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who are:Commercially minded with a strong understanding of customer needs. Able to quickly learn and apply technical concepts related to heat pump technology. Driven to make a meaningful impact on sustainability efforts in the UK. Excellent communicators and relationship builders, capable of engaging with a diverse range of stakeholders.

About the job

In just over a year, we have grown from 0 to 600 customers with minimal marketing investment, achieving success where many have struggled. We are seeking an exceptional individual to join us at the core of our commercial operations. Your role will involve developing strong relationships with our amazing customers, unlocking significant value from our existing base, and directly influencing our growth strategy over the next 18 months.

If you possess a commercial mindset, can swiftly understand technical concepts, and aspire to make a substantial impact on the UK's net zero goals as well as the lives of heat pump installers, we encourage you to continue reading!

About Spruce

Nearly 20% of the UK's carbon emissions stem from heating homes, and achieving net zero is impossible without transitioning away from gas and oil boilers. Currently, the most viable alternative is heat pumps, which can convert 1 kW of electricity into 3-5 kW of heat. However, the journey for heat pump installation is often slow, inefficient, and frustrating, hindering existing installers from expanding their businesses and deterring gas engineers from entering the heat pump market. Critically, this also prevents us from offering heat pumps when a boiler fails and urgent heating is needed.

We are addressing this issue by creating a platform that enables heat pump installers to manage the entire installation process, from initial inquiry to final compliance paperwork, thereby allowing them to concentrate on high-quality installations, excellent customer service, and business growth. Since our inception in early 2024, we have already made a significant impact on installation businesses, suppliers, and manufacturers throughout the UK—reducing job time by half, doubling sales conversion rates, and enhancing profitability.

Having successfully raised a substantial Seed round last year and with robust customer demand, we are expanding our team to amplify our impact. Our goal is to extend beyond heat pumps and ultimately develop an operating system for the entire home renewables supply chain.

The Role

You will collaborate closely with our core commercial team, developing direct relationships with hundreds of customers, helping to shape our strategies and operational efficiencies.

About Spruce

Spruce is a forward-thinking company at the forefront of the renewable energy sector. We are dedicated to revolutionizing the heating industry by providing innovative solutions that help installers succeed in transitioning to sustainable practices. Our mission is to enable the UK to meet its net zero targets through the widespread adoption of heat pumps and other renewable technologies.

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