Cloud Solutions Support Specialist

Main ResponsibilitiesManage and provide support for Kubernetes clusters (EKS, OpenShift, OKD, K3S).Optimize and manage cloud services (AWS, OCI, or GCP).Deploy and support applications in distributed environments (WSO2, ELK, Keycloak, microservices, etc.).Maintain virtualized infrastructure (VMware) and Linux systems (RedHat).Implement and sustain monitoring solutions using Prometheus and Grafana.Ensure high availability (HA) of services through load balancing, redundancy, and backups.Diagnose incidents and outages with a focus on root cause analysis and continuous improvement.Collaborate closely with development teams in a DevOps culture. Required QualificationsDegree in Systems Engineering, Telecommunications, or related fields.1 to 2 years of comprehensive support experience (installation, administration, maintenance, and incident resolution).Intermediate English proficiency: B2 level.Strong knowledge in:Kubernetes and containerization.Cloud platforms: AWS, OCI, or GCP.Linux (RedHat).Virtualization technologies (VMware).Networking, load balancing, and security.Monitoring tools: Prometheus, Grafana.DevOps practices and microservices deployment. We Especially ValueCertifications in Kubernetes, AWS, or OpenShift.Experience in infrastructure automation (Terraform, Ansible, Jenkins, etc.).Analytical skills, problem-solving orientation, and teamwork capabilities. What We OfferParticipation in high-impact technology projects.A collaborative, agile, and innovative environment.Continuous training and development opportunities.Flexibility and work-life balance.

Key ResponsibilitiesAdminister and provide support for Kubernetes clusters (EKS, OpenShift, OKD, K3S).Manage and optimize cloud services (AWS, OCI, or GCP).Deploy and support applications in distributed environments (WSO2, ELK, Keycloak, microservices, etc.).Maintain virtualized infrastructure (VMware) and Linux systems (RedHat).Implement and maintain monitoring systems using Prometheus and Grafana.Ensure high availability (HA) of services through load balancing, redundancy, and backup solutions.Troubleshoot incidents and outages with a focus on root cause analysis and continuous improvement.Collaborate closely with development teams in a DevOps culture.

Main ResponsibilitiesAdminister and provide support for Kubernetes clusters (EKS, OpenShift, OKD, K3S).Manage and optimize cloud services (AWS, OCI, or GCP).Deploy and support applications in distributed environments (WSO2, ELK, Keycloak, microservices, etc.).Maintain virtualized infrastructure (VMware) and Linux systems (RedHat).Implement and maintain monitoring solutions using Prometheus and Grafana.Ensure high availability (HA) of services through load balancing, redundancy, and backup strategies.Troubleshoot incidents and outages with a focus on root cause analysis and continuous improvement.Collaborate closely with development teams embracing DevOps culture. Required QualificationsDegree in Systems Engineering, Telecommunications, or a related field.A minimum of 1 to 2 years of full support experience (installation, administration, maintenance, and incident resolution).Intermediate English proficiency: B2 level.Strong knowledge in:Kubernetes and containerization.Cloud platforms: AWS, OCI, or GCP.Linux (RedHat).Virtualization technologies (VMware).Networking, load balancing, and security.Monitoring tools: Prometheus, Grafana.DevOps practices and microservices deployment. We Especially ValueCertifications in Kubernetes, AWS, or OpenShift.Experience with infrastructure automation (Terraform, Ansible, Jenkins, etc.).Analytical skills, problem-solving orientation, and collaborative work ethic. What We OfferEngagement in high-impact technological projects.A collaborative, agile, and innovative environment.Continuous training and development opportunities.Flexibility and balance between personal and professional life.

Join Kruger as an Application Support Technical Consultant and be part of a transformative journey that enhances lives.As a vital member of our operations team, your primary responsibility will involve providing operational technical support for applications and technological platforms. You will ensure the stability of environments, oversee deployments, and maintain technical documentation while enhancing your skills in automation, containers, and cloud environments.Your contributions will directly affect [insert specific impact, e.g., “business operational efficiency”, “customer experiences”, “team evolution”].Your Key ResponsibilitiesDeliver Level 1 technical support for applications and infrastructure.Respond to and manage incidents reported by clients, ensuring timely and clear communication in English.Conduct initial technical validations, perform basic failure analysis, and escalate issues as necessary.Assist with application and infrastructure deployments following established procedures.Execute operational tasks in Linux environments (log reviews, basic commands).Support the use of containers and orchestrated environments based on defined guidelines.Monitor existing automation processes and pipelines.Document incidents, procedures, and solutions comprehensively.Collaborate with other technical teams, promoting teamwork and continuous improvement.

Join rimutee as a Technical Applications Support Consultant and help us transform lives!You will be an integral part of our operations team, where your primary responsibility will be to provide operational technical support for applications and technological platforms. You will contribute to maintaining stability within environments, managing deployments, and ensuring thorough technical documentation, while also developing skills in automation, containerization, and cloud operations.Your work will directly impact the operational efficiency and customer experience of our business.Your Key ResponsibilitiesDeliver Level 1 technical support for applications and infrastructure.Address and manage incidents reported by clients, ensuring clear and timely communication in English.Conduct initial technical validations, perform basic fault analysis, and escalate issues as necessary.Assist in application and infrastructure deployments, adhering to established procedures.Execute operational tasks in Linux environments (log reviews, basic command usage).Support the use of containers and orchestrated environments following defined guidelines.Monitor existing automation processes and pipelines.Document incidents, procedures, and solutions effectively.Actively collaborate with other technical teams, promoting teamwork and continuous improvement.

Join Kruger as an Application Support Technical Consultant and be part of a team that transforms lives.Your role within the operations team will involve providing technical support for applications and technological platforms, ensuring operational stability of environments, deployments, and technical documentation, while enhancing your skills in automation, containers, and cloud operations.Your contributions will directly impact the operational efficiency of the business and enhance the customer experience.Main Responsibilities:Deliver N1 technical support for applications and infrastructure.Manage and respond to incidents reported by clients, ensuring clear and timely communication in English.Conduct initial technical validations, perform basic fault analysis, and escalate issues as necessary.Assist with application and infrastructure deployments, adhering to established procedures.Execute operational tasks in Linux environments (log reviews, basic commands).Support the use of containers and orchestrated environments, following defined guidelines.Monitor existing automation processes and pipelines.Document incidents, procedures, and solutions.Collaborate actively with other technical teams, promoting teamwork and continuous improvement.

Join Kruger as a Technical Support Systems Consultant!Are you passionate about technology and technical support? Do you enjoy ensuring that infrastructures operate at peak performance?At Kruger, we are looking for a Technical Support Systems Consultant to ensure the functionality and security of our internal systems, networks, and technological platforms. Work Mode: On-site Requirements: Degree in Technology or completed university studies in Systems/Telecommunications. Experience in: Administration of email platforms (Google Workspace) Management of physical and digital asset inventories Technical information backups Data network support Installation and updating of licensed, free, and proprietary software; basic hardening and post-installation checklist Help desk support: ticket handling, classification, resolution, root cause documentation, adherence to SLA/OLA End-user technology support: TVs/monitors, laptops/desktops, Wi-Fi repeaters, IP/mobile phones, peripherals Equipment monitoring: health alerts, antivirus updates; executing preventive actions Required Knowledge: Inventory management for asset management Windows 10/11, basic knowledge of macOS/Linux; remote access tools (AnyDesk/TeamViewer)

Join Kruger as a Technical Support Systems Consultant!Are you passionate about technology and technical support? Do you enjoy ensuring that infrastructures are operating optimally? At Kruger, we are looking for a dedicated Technical Support Systems Consultant who will be responsible for maintaining the operability and security of our internal systems, networks, and technological platforms. Modality: On-site

Join Kruger as a Technical Support Consultant for Systems!Are you passionate about technology and technical support? Do you thrive in ensuring that infrastructures run smoothly?At Kruger, we are on the lookout for a Technical Support Consultant for Systems who will be responsible for ensuring the operation and security of our internal systems, networks, and technological platforms. Work Mode: On-site Required Education: Degree in Technology or completed university studies in Systems/Telecommunications. Required Experience: Administration of email platforms (Google Workspace) Management of physical and digital asset inventories Technical data backups Support for data networks Installation and updating of licensed, free, and proprietary software; basic hardening and post-installation checklist Helpdesk support: attention, classification, and resolution of tickets; documentation of root causes; compliance with SLA/OLA End-user technology support: TVs/monitors, laptops/desktops, Wi-Fi repeaters, IP/mobile phones, peripherals Equipment monitoring: health alerts review, antivirus and updates; execution of preventive actions Required Knowledge: Inventory Management for asset management Windows 10/11, basic knowledge of macOS/Linux; remote access tools (AnyDesk/TeamViewer)

Join Kruger as a Technical Support Specialist!Are you passionate about providing technological solutions to help others? Do you enjoy troubleshooting issues and ensuring everything runs smoothly? At Kruger, we are looking for proactive individuals with a curious mindset who are eager to make a difference in the support area.Work Mode: On-siteEducation: Technical High School Diploma in Computer Science or currently enrolled in the 3rd year of Systems Engineering.Your mission at Kruger will include:Providing efficient and timely technical support to users within the organization. Ensuring the proper functioning of equipment, networks, software, and systems. Managing the delivery and receipt of work equipment in compliance with corporate standards. Performing preventive and corrective maintenance on computers and printers. Installing, configuring, and updating operating systems and collaborative tools. Managing the inventory of technological assets assigned to users and areas. Configuring institutional accounts, emails, and access to platforms and networks. Supporting technology logistics in events (training, forums, presentations). Documenting incidents, solutions, and procedures in the ticketing system. Coordinating with external suppliers regarding warranties and outsourced services. Assisting in backup management and information recovery. Participating in training sessions and keeping your knowledge up to date.What we offer:A warm, collaborative work environment filled with challenges. Real opportunities for learning and professional development. Projects that make an impact and transform. And a team that celebrates your achievements!

Join Kruger as a Technical Support Specialist!Are you passionate about providing technological solutions? Do you thrive on solving problems to ensure everything runs smoothly? At Kruger, we are looking for proactive individuals with a curious mindset who are eager to make a difference in our support team. Work Mode: On-site Education: Technical High School Diploma in IT or currently pursuing a degree in Systems Engineering. Your mission at Kruger will be: Provide efficient and timely technical support to organizational users. Ensure the proper functioning of equipment, networks, software, and systems. Manage the delivery and receipt of work equipment according to company standards. Conduct preventive and corrective maintenance on computers and printers. Install, configure, and update operating systems and collaboration tools. Manage the inventory of technological assets assigned to users and departments. Configure institutional accounts, emails, and access to platforms and networks. Assist with technological logistics at events (training, forums, presentations). Document incidents, solutions, and procedures in the ticketing system. Coordinate with external providers regarding warranties and outsourced services. Support in backup management and data recovery. Participate in training and keep your knowledge up to date. What We Offer You: A warm, collaborative work environment filled with challenges. Real opportunities for learning and professional development. Projects that have a meaningful impact and transform. A team that celebrates your achievements with you!

Join Kruger as a Technical Support Specialist!Are you passionate about providing technological solutions? Do you enjoy troubleshooting issues and ensuring everything runs smoothly? At Kruger, we are looking for proactive individuals with a curious mindset and a strong desire to make a difference in the support area. Work Mode: On-site Education: Technical High School diploma in Computer Science or currently pursuing a Bachelor's degree in Systems Engineering Your mission at Kruger will be: Provide efficient and timely technical support to users within the organization. Ensure the proper functioning of equipment, networks, software, and systems. Deliver and receive work equipment while adhering to corporate standards. Perform preventive and corrective maintenance on computers and printers. Install, configure, and update operating systems and collaborative tools. Manage the inventory of technological assets assigned to users and departments. Configure institutional accounts, emails, and access to platforms and networks. Support technological logistics for events (training sessions, forums, presentations). Document incidents, solutions, and procedures in the ticketing system. Coordinate with external vendors regarding warranties and outsourced services. Assist in data backup management and recovery. Participate in training sessions and keep your skills up to date. What we offer you: A warm, collaborative work environment filled with challenges. Real opportunities for learning and professional development. Projects that have a significant impact and drive change. A team that celebrates your achievements with you!

Neoris seeks a Senior Technical Owner to join its team in Ecuador, including Quito. This position guides technology projects and shapes the direction of technical efforts across the company. Role overview The Senior Technical Owner leads the planning and execution of technology initiatives. Collaboration is central to this role, working with professionals from various backgrounds to ensure technology solutions align with business objectives. Key responsibilities Direct technology projects from start to finish Set strategic direction for technical initiatives Work closely with cross-functional teams to deliver solutions that support business needs Location This position is open to candidates based anywhere in Ecuador, including Quito.

Descripción del PuestoComo parte del equipo de rimutee, estarás a cargo de apoyar al área comercial en la identificación y desarrollo de oportunidades de negocio relacionadas con soluciones de software y servicios en la nube. Utilizando tus conocimientos técnicos básicos, comprenderás las necesidades de los clientes, prepararás propuestas efectivas y realizarás un seguimiento continuo del proceso de ventas.Funciones y ResponsabilidadesSoporte ComercialRealizar la prospección y calificación inicial de clientes interesados en nuestras soluciones tecnológicas y en la nube.Dar seguimiento a clientes potenciales, oportunidades comerciales y clientes activos.Preparar cotizaciones y propuestas comerciales, así como presentaciones efectivas de nuestras soluciones.Coordinar reuniones comerciales y demostraciones de productos.Mantener información actualizada de clientes y oportunidades en el CRM.Apoyar en el cierre administrativo de ventas, incluyendo contratos y órdenes de servicio.Soporte Técnico-ComercialComprender las soluciones de software y servicios en la nube ofrecidas para comunicarlas de manera efectiva a los clientes.Asistir en la recopilación de requerimientos básicos por parte del cliente.Servir como enlace entre el equipo técnico y el equipo comercial.Acompañar al equipo de ventas en presentaciones y reuniones técnico-comerciales.Apoyar en la elaboración de propuestas técnico-comerciales.

Job DescriptionPosition ObjectiveThe Cloud Solutions Support Specialist plays a crucial role in assisting the commercial team in managing and developing business opportunities related to software solutions and cloud services. This position requires basic technical knowledge to understand customer needs, prepare proposals, and follow through the sales process.Key ResponsibilitiesCommercial SupportAssist in the prospecting and initial qualification of clients interested in technology and cloud solutions.Follow up with leads, commercial opportunities, and active clients.Prepare quotes, commercial proposals, and presentations of technology solutions.Coordinate commercial meetings and product demonstrations with clients.Keep client and opportunity information updated in the CRM.Assist in the administrative closing of sales (contracts, service orders, billing).Technical-Commercial SupportUnderstand the offered software and cloud solutions to communicate them clearly to clients.Support in gathering basic client requirements.Act as a liaison between the technical team and the commercial team.Accompany the sales team in technical-commercial presentations and meetings.Assist in the development of technical-commercial proposals.

We are seeking a highly skilled professional with a robust technical background and strategic vision to lead the architecture and evolution of digital products in the financial sector. As a Solution Architect/Technical Development Lead, you will be tasked with designing scalable, secure, and resilient solutions that drive digital transformation, closely collaborating with Product Owners, architects, and multidisciplinary teams.This role demands a profile with deep technical knowledge, a comprehensive business perspective, and the ability to mentor and guide teams in high-demand, critical environments, focusing on quality, continuous improvement, and strategic alignment.This is a hybrid position based in Quito, Ecuador, where you will be assigned to one of our key clients in the financial and banking sector of Latin America.You will join an agile environment, working with an exceptional team to implement world-class software products.

Join Veolia Environnement SA as a Technical Commercial Advisor in the industrial sector. We are looking for a skilled professional to enhance our sales team and drive growth through technical expertise and innovative solutions. You will work closely with clients to understand their needs and provide tailored solutions that meet their industrial requirements.

Join us as a 𝗠𝗶𝗱-𝗟𝗲𝘃𝗲𝗹 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 in Maintenance and Reliability, and be part of transforming the industry with innovation at our partner, Kruger Energy!Do you have experience in production plants, a passion for continuous improvement, and a desire to be part of a team driving efficiency through reliability engineering? This challenge is for you! Work mode: Hybrid – Ecuador (15 days in the field and 15 days remote) - Eastern Ecuador 𝗠𝗮𝗶𝗻 𝗥𝗼𝗹𝗲 𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀: Design and implement reliability and maintenance strategies for critical equipment. Validate asset criticality and develop preventive maintenance plans. Identify and justify improvements based on risk and operational efficiency analyses. Conduct obsolescence and replacement analyses, along with financial justifications for equipment. Lead Root Cause Analysis (RCA) sessions and implement sustainable solutions. Ensure the adequate availability of critical spare parts and materials. Collaborate with clients and internal teams to enhance plant performance continuously. 𝗪𝗵𝗮𝘁 𝗱𝗲𝗳𝗶𝗻𝗲𝘀 𝘂𝘀: An innovative spirit, results-oriented mindset, and a passion for industrial transformation. A collaborative culture and constant growth. High-impact projects with major companies in the production sector. Real opportunities for learning and technical specialization.Do you want to be part of the change and enhance reliability in industrial environments?Join Kruger and be a protagonist in the evolution!

Join our team as a 𝗠𝗶𝗱-𝗟𝗲𝘃𝗲𝗹 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 𝗶𝗻 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗮𝗻𝗱 𝗥𝗲𝗹𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆 to revolutionize the industry with innovation at our partner Kruger Energy!Do you have experience in production plants, a passion for continuous improvement, and a desire to be part of a team that drives efficiency through reliability engineering? This challenge is for you! Work Mode: Hybrid – Ecuador (15 days in the field and 15 days remote) - Eastern Ecuador 𝗠𝗮𝗶𝗻 𝗥𝗼𝗹𝗲𝘀: Design and implement reliability and maintenance strategies for critical equipment. Validate asset criticality and develop preventive maintenance plans. Identify and justify improvements based on risk analysis and operational efficiency. Conduct obsolescence analysis, replacement, and financial justification of equipment. Lead root cause analysis (RCA) sessions and apply sustainable solutions. Ensure adequate availability of critical spare parts and materials. Collaborate with clients and internal teams to continuously improve plant performance. What Defines Us: Innovative spirit, results-oriented, and passion for industrial transformation. Collaborative culture and continuous growth. High-impact projects with major companies in the productive sector. Real opportunities for learning and technical specialization.Do you want to be part of the change and enhance reliability in industrial environments?Join Kruger and be a key player in the evolution!