About the job
Cloud Operations Engineer
Vix Technology – Melbourne, Victoria, Australia
Vix Technology creates solutions that help millions travel through cities each day. With more than 35 years in public transit technology and a presence in over 200 cities, Vix works to make transportation accessible, efficient, and sustainable. The team is dedicated to building smarter public transport systems that connect communities.
Role overview
The Cloud Operations Engineer supports, optimizes, and maintains Vix’s products across both production and non-production environments. This position works closely with Engineering in a DevSecOps culture and requires strong experience with both Windows and Linux systems. The role is based in Melbourne and follows a hybrid model, with three days per week in the office.
Main responsibilities
- Provide technical support for daily operations, maintenance, and security across environments, following ITSM policies.
- Deploy solutions on AWS and troubleshoot technical issues as they arise.
- Work with the Engineering team to maintain operational standards and DevSecOps practices.
- Develop and maintain CI/CD pipelines.
- Document and improve the internal knowledge base for accuracy and consistency.
Requirements
- Experience configuring and supporting AWS cloud-native environments.
- Familiarity with Active Directory, DNS, and core networking concepts.
- Hands-on skills in scripting languages such as PowerShell or Python; knowledge of C# or Java is an advantage.
- Strong problem-solving skills and the ability to work in an agile, DevSecOps-oriented team.
- Experience with CloudFormation, CDK, or Terraform.
- Proficiency with monitoring and observability tools like Splunk or CloudWatch.
- Understanding of security best practices, ITSM frameworks, and a customer-focused approach.
Work model and eligibility
This position follows a hybrid schedule, requiring three days per week in the Melbourne office. Applicants must be Australian Citizens or Permanent Residents living in Melbourne, as only these residency statuses are eligible.

