About the job
Join Us in Powering Global Connections!
At Kong, we believe that no candidate is perfect. If you are excited about this role but don't meet every requirement, we encourage you to apply. We value strength in certain areas and a willingness to learn in others.
Position Overview
As a Cloud Operations Engineer II, you will play a pivotal role in bridging business requirements with cloud architecture, ensuring financial efficiency and security across non-production environments. You will act as both a technical and financial strategist, responsible for optimizing internal cloud systems and SaaS platforms to ensure they are efficient, cost-effective, and secure. Your contributions will support the organization's cloud cost management, usage optimization, and SaaS security governance.
Key Responsibilities
Business Systems Analysis & Solution Design
Collaborate with technical product owners, IT teams, and cross-functional stakeholders to grasp business processes, requirements, and objectives.
Translate business needs into comprehensive technical specifications, user stories, and process flows for IT implementation.
Act as the primary liaison between business units and IT, ensuring that solutions align with organizational strategy and technical capabilities.
Cloud FinOps & Cost Optimization
Oversee, analyze, and optimize cloud usage through FinOps platforms to enhance cost efficiency while bolstering internal team productivity.
Establish and uphold cloud resource tagging standards and cost allocation models to facilitate accurate chargebacks and financial transparency.
Work closely with IT and business teams to pinpoint and execute cost-saving initiatives, including:
Rightsizing non-production resources
Implementing auto-shutdown and scheduling policies
Strategically utilizing Reserved Instances and Savings Plans for internal tools
Generate monthly OPEX variance reports, forecasts, and actionable insights for finance partners and departmental leadership.
SaaS & System Security Review
Establish governance and review processes to ensure SaaS application security.

