Cloud Engineer at Fastly | Singapore

Join our dynamic team at NCS as a Cloud Engineer (Cloud Hosting)! We are on the lookout for innovative minds who excel at merging technology with human needs. If you are committed to delivering exceptional service and eager to elevate our cloud operations to new heights, we want to hear from you!Role OverviewThis client-facing position involves collaborating within our delivery team to manage cloud operations. You will be responsible for executing daily cloud operations and implementing cloud solutions during technical customer engagements. This includes basic operations, administration, specific implementation projects, and pilot programs within the cloud realm.The ideal candidate will possess significant experience in delivery roles, a track record of successful implementation discussions, and strong client management skills. You should be a proactive team player, ready to share your expertise and provide solutions to both your peers and clients.Key Responsibilities:Utilize your technical expertise and hands-on experience to manage and administer cloud infrastructure effectively.Ensure all configurations meet high standards of performance, security, scalability, maintainability, and reliability, in line with design specifications.Implement configurations with automation principles in mind for new projects, ensuring thorough documentation.Automate the maintenance of cloud systems using tools like Ansible, CloudFormation, and Terraform, with proper documentation.Collaborate with Cloud Solution Architects to provide technical guidance on cloud operations and administration.Participate in cloud migrations for virtual machines (VMs), preferably with experience in migrating over 50 VMs or databases using tools like CloudEndure.Engage with clients during operational meetings to discuss process improvements and contribute to optimizing their environments.Stay updated with the latest technical skills, certifications, and market trends, sharing insights with the technical community, especially in cloud computing.Manage and resolve issues with appropriate documentation and adherence to service-level agreements (SLAs).Oversee the administration and troubleshooting of Unix servers (Linux, Solaris, Ubuntu, etc.).Proficiently install Unix OS and demonstrate strong troubleshooting skills, with knowledge in securing and hardening Unix systems.Expertise in OS clustering for high availability and implementation of IT security policies.Experience in supporting SAN environments and managing storage space effectively.Perform upgrades and apply patches or firmware updates to virtual environments.

OverviewAs a Cloud Engineer specializing in AWS, you will play a pivotal role in the management and optimization of our cloud infrastructure. Your expertise will ensure that our server environments are robust, operating efficiently across both Windows and Linux platforms. Collaborating closely with our IT team, you will support a variety of projects and initiatives, focusing on cloud networking, system performance monitoring, security implementation, and disaster recovery solutions. Your contributions will be essential to maintaining the seamless operation of mission-critical applications and services. Your ResponsibilitiesAdminister and optimize AWS cloud services and infrastructure.Provide support and management for Windows and Linux server environments.Configure and manage cloud networking and routing essentials, including VPCs and security groups.Monitor system performance and troubleshoot issues effectively.Assist in the implementation of security measures and updates.Work collaboratively with the IT team on various projects and initiatives.Support backup and disaster recovery solutions maintenance.

As a Senior Cloud Engineer, you will play a pivotal role in managing cloud operations within our delivery team. This position involves executing daily cloud operations and implementing cloud solutions in various technical customer engagements, which may include basic operations, administration, and specific implementation projects or pilots in the cloud environment. We are seeking a Cloud Engineer with a proven track record in delivery roles, strong skills in implementation discussions, hands-on experience, excellent client handling capabilities, and a collaborative spirit. You will be responsible for providing solutions and technical expertise to your team members and client accounts.Responsibilities:Implement and manage complex cloud network architectures across AWS and Azure ecosystems, ensuring optimal performance and security. Facilitate the migration of network services and cloud workloads while minimizing downtime and disruption.Demonstrate familiarity with AWS/Azure native components such as firewalls, SaaS connectivity, NLB, ELB, GWLB, NAT Gateways, Transit Gateways, API Gateways, Control Tower, and CloudFront.Design, implement, test, secure, manage, and maintain infrastructure network systems.Utilize Infrastructure as Code (IaC) tools, particularly Terraform, for infrastructure deployment and management.Oversee project planning, execution, and supervision, ensuring timely completion within the budget. Collaborate closely with various teams to foster a cooperative environment that supports knowledge sharing and project success.Maintain comprehensive documentation throughout the project lifecycle, including network diagrams, configuration details, and operational procedures. Effectively communicate complex technical concepts to non-technical stakeholders.Conduct thorough testing after migration to validate the functionality and performance of the newly implemented network. Provide ongoing support post-migration, including troubleshooting network issues and optimizing network performance.Work closely with the Team Leader to achieve system delivery milestones.Provide technical documentation support to project and solutions teams, and hand over as-built documentation to the maintenance support team.Engage with back-line support and vendors to diagnose and resolve technical issues.Assist in the daily operations of the system delivery team.Perform additional technical duties as required.Respond promptly to incidents and service requests (SRs).Administer NAC ClearPass for security posture enforcement.Analyze network utilization patterns to recommend and implement corrective and preventive measures.Provide standby support during network upgrades.

Join our dynamic team at NCS as a Senior Cloud Engineer, where you will play a pivotal role in cloud operations within the delivery team. Your responsibilities will include executing daily cloud operations and implementing cloud solutions during technical engagements with customers, which encompass basic operations, administration, and specific implementation projects and pilots in the Cloud.The ideal Cloud Engineer will bring substantial experience in delivery roles, demonstrating success in implementation discussions, and possess strong client handling skills along with the ability to work effectively within a team. You will be expected to provide innovative solutions and technical guidance to your colleagues and clients.Your Responsibilities:Utilize your technical knowledge and hands-on expertise to manage and administer cloud infrastructure.Ensure configurations meet high standards for performance, security, scalability, maintainability, and reliability, adhering to design documentation specifications.Implement configurations with automation best practices in new projects, ensuring thorough documentation is maintained.Automate cloud system management using tools such as Ansible, CloudFormation, and Terraform while maintaining clear documentation.Work collaboratively with Cloud Solution Architects to provide technical insights in cloud operations and administration.Participate in cloud migration projects for VMs, ideally having experience with migrating over 50 VMs or databases using tools like CloudEndure.Engage with clients during operational meetings to enhance processes and contribute to optimizations for their environments.Stay updated on technical skills, certifications, and market trends, actively sharing knowledge within the cloud community.Manage issues effectively, ensuring proper resolution, documentation, and adherence to Service Level Agreements (SLAs).

Position OverviewAs an Azure Cloud Engineer at NCS, you will play a crucial role in the management and optimization of Azure cloud infrastructure. Your expertise will ensure the resilience and performance of server environments across both Windows and Linux platforms. You will work collaboratively with our IT team to drive the success of diverse projects and initiatives, focusing on areas like cloud networking, system performance monitoring, security protocols, and disaster recovery solutions. Your contributions will be vital to the reliable operation of mission-critical applications and services. Key ResponsibilitiesOversee the management of Azure cloud services and infrastructure.Provide support for both Windows and Linux server environments.Configure and manage essential cloud networking and routing, including VPCs and security groups.Monitor system performance and address any troubleshooting needs.Assist in implementing security measures and system updates.Collaborate with IT teams to further various projects and initiatives.Support the maintenance of backup and disaster recovery systems.

Join NCS as a Cloud Engineer (Azure) and become an integral part of our dynamic team dedicated to innovation and excellence!Are you ready to elevate your career by merging technology and collaboration? If you are passionate about pushing boundaries and achieving great results, we invite you to connect with us!Your Mission:Lead the implementation of new cloud projects for the agency.Assist in reviewing and managing access rights and account controls within the cloud environment.Identify and rectify vulnerabilities flagged by scans or GCC alerts.Provide expert consultancy for onboarding projects to Microsoft Azure cloud services.Enhance the security framework of existing cloud infrastructures and recommend improvements.Coordinate service requests with the BAU Operations Team for cloud-related tasks.Support and maintain Microsoft Azure BLOB Storage.Facilitate Trend Micro Cloud One Workload and Endpoint Security support.Assist in the operation of ABLR Heavy Forwarder (CTS Services) for Agency Audit Logging requirements.Utilize DevOps processes or tools like CLI or Microsoft Azure Cloud Formation to support Agency GCC Infrastructure.Contribute to audit and security compliance efforts.Collaborate with BAU teams, System Engineers, Cloud Engineers, and DBAs to maintain the Agency GCC environment.Support the maintenance of Central Account Management (CAM) servers (CTS Services) for Agency Audit compliance.Participate in Disaster Recovery exercises.

As a Cloud Architect at NCS, you will take the lead in managing cloud operations for LTA IT198, focusing on designing and reviewing cloud solutions. You will oversee all technical aspects of the project from Day 1 - Project Implementation to Day 2 - Business As Usual (BAU).Key Responsibilities:Utilize your expertise in the latest technologies and platforms, including Microsoft .NET technologies or equivalent, microservices architecture, cloud technology, and software development best practices.Present architectural designs and solutions for team discussions, reviews, and approvals.Ensure that all architectural designs align with current policies and standards.Identify and escalate issues with significant risks that may require substantial trade-offs or have long-term implications to the project manager.Provide technical guidance and support to the project team.

As a Cloud Architect at NCS, you will take charge of leading and managing cloud operations in LTA IT198. Your role will involve designing and reviewing cloud solutions while overseeing all technical aspects from Day 1 of project implementation through to Day 2 of business-as-usual operations.Responsibilities:Demonstrate expertise in modern technologies and products, with a strong grasp of Microsoft .NET technologies or their equivalents, microservices architecture, cloud technologies, and software development best practices.Present architectural designs and solutions for collaborative discussion, review, and endorsement.Ensure that architecture complies with existing policies and standards.Raise significant issues with risks, substantial trade-offs, or long-term impacts to the project manager.Provide technical guidance and mentorship to the project team.

As an Azure Cloud Architect, you will play a pivotal role in engaging with clients during the pre-sales process, aligning our services with the delivery team's capabilities. You will spearhead technical customer engagements focused on Azure Cloud Infrastructure, leading architectural design sessions and overseeing specific implementation projects or pilots. Your expertise in customer-facing roles will facilitate in-depth technical discussions with senior executives, Enterprise Architects, and IT Management.Key Responsibilities:Leverage technical expertise and customer insights to develop a modernization roadmap. Design solutions that address both business and IT needs, ensuring the feasibility of new projects and successful deployments while coordinating essential resources and integrating key infrastructure technologies (e.g., Windows and Linux IaaS, Security, Networking).Guarantee that all solutions demonstrate high performance, security, scalability, maintainability, reusability, and reliability upon deployment.Evaluate customers’ familiarity with the Azure platform and overall cloud readiness during pre-sales engagements.Utilize the Azure Cloud Adoption Framework, Design Patterns, and Well-Architected Framework to inform solution designs during the pre-sales phase.Collaborate with other Cloud Solution Architects to develop comprehensive end-to-end enterprise solutions on the Microsoft Azure platform.Provide sizing estimates for the solution architecture design and collaborate with NCS partners as necessary.Guide the implementation team, ensuring smooth transitions from solution design to delivery architect for implementation.Stay updated on technical skills, market trends, and competitive insights; actively share knowledge within the technical community.Work closely with the Head of Cloud as a competency leader to formulate new service offerings and contribute to the development of service descriptions and scope of work.Assist in optimizing existing offerings through updates to service descriptions and scope of work.Act as an Azure Platform evangelist, mentoring customers and internal teams, and guiding new members in training and certifications.

Join our team as a Senior Cloud Architect focused on Microsoft Azure, where you will play a crucial role in pre-sales engagements and align our innovative services with the delivery team. You will lead technical customer interactions regarding Azure Cloud Infrastructure, driving architectural design sessions and overseeing specific implementation projects or pilots. Your expertise in customer-facing roles and experience in steering in-depth technical architecture discussions with senior executives, Enterprise Architects, and IT Management will be key to your success.Your Responsibilities:Leverage your technical expertise and customer insights to establish a modernization roadmap. Design architectural solutions that align with business and IT objectives, ensuring the technical feasibility of new projects and successful deployments while coordinating essential resources and integrating key infrastructure technologies (e.g., Windows and Linux IaaS, Security, Networking).Guarantee that all solutions demonstrate exceptional performance, security, scalability, maintainability, and reliability upon deployment.Evaluate customers' understanding of the Azure platform and their overall cloud readiness during pre-sales engagements.Implement the Azure Cloud Adoption Framework, Design Patterns, and Well-Architected Framework in solution design during the pre-sales phase.Collaborate with fellow Cloud Solution Architects to develop intricate end-to-end Enterprise solutions on the Microsoft Azure platform.Provide size estimates for the solution architecture design and engage with NCS partners when necessary.Assist the implementation team in transitioning agreed solutions to the delivery architect for execution.Stay updated on technical skills, market trends, and competitive insights; share knowledge within the technical community.Partner with the Head of Cloud to create new service offerings and contribute to the development of service descriptions and scopes of work for these offerings.Collaborate with the Head of Cloud to refine existing offerings by updating service descriptions and scopes of work.Act as an Azure Platform advocate among customers and within internal communities, mentoring new members in training and certification processes.

We are seeking a talented Cloud Engineer specializing in AWS to join our dynamic team at ncs. In this role, you will design, implement, and manage cloud solutions that improve operational efficiency and scalability for our clients. You will work closely with cross-functional teams to understand their needs and ensure optimal cloud architecture to support business goals.If you are passionate about cloud technologies and want to be part of a forward-thinking organization, we would love to hear from you!

As a Manager of Data Centre & Cloud Operations, you will take charge of the design, execution, and upkeep of the infrastructure supporting our data center operations. This role requires an in-depth knowledge of data center systems encompassing hardware, networking, cooling, power, and security. You will also possess strong leadership capabilities to manage teams, streamline processes, and uphold the facility's operational excellence.Key Responsibilities:Infrastructure Management:Oversee the management and maintenance of both physical and virtual infrastructures, including servers, storage, network devices, and power and cooling systems.Ensure the data center infrastructure remains secure, reliable, scalable, and aligned with the organization’s business and operational requirements.Plan, implement, and upgrade infrastructure to satisfy performance and capacity expectations.Team Leadership and Collaboration:Lead, supervise, and collaborate with other departments, such as IT, network operations, security, and facilities, to ensure seamless data center operations.Establish and uphold operational standards and best practices for data center personnel.Capacity Planning and Optimization:Monitor data center performance and capacity to forecast future infrastructure requirements and proactively tackle potential challenges.Formulate and execute strategies to optimize resource utilization within the data center, including space, power, cooling, and network bandwidth.Project Management:Direct the planning and execution of various infrastructure projects, including data center builds, expansions, and migrations.Oversee timelines, budgets, and resources to guarantee successful project outcomes.Track and report progress on significant milestones, ensuring projects remain on schedule and within budget.Security and Compliance:Ensure the data center adheres to industry standards and complies with applicable security, regulatory, and environmental regulations.Implement physical security measures and collaborate with security teams to safeguard data integrity and access controls.Develop disaster recovery and business continuity plans for data center operations.Troubleshooting and Incident Management:Lead troubleshooting initiatives and guarantee swift resolution of any infrastructure issues or outages.Develop and maintain incident response procedures to minimize downtime and meet recovery objectives.Conduct root cause analyses and continuous improvement processes for infrastructure incidents.Cost Management:Oversee the budget for data center infrastructure, identifying opportunities for cost-saving measures.

Telco+ represents a strategic collaboration between Singtel and NCS, designed to empower telecommunications companies in their transformation journeys towards becoming future-ready digital entities. This initiative aims to enhance operational efficiencies and utilize data-driven insights to enrich customer experiences, while also augmenting capabilities to better serve enterprise segments. With the unparalleled expertise of Singtel and NCS in digital and technological services, Telco+ aspires to be the preferred service provider for telecommunications companies across the Asia Pacific and Middle East regions.Position OverviewThe Client Delivery Lead plays a pivotal role in ensuring the successful execution and delivery of projects within the Communications sector under Telco+. Collaborating closely with the Client Service Lead, this individual will integrate Telco+ offerings with a focus on AI and Cloud solutions to address critical business challenges faced by clients, delivering exceptional value-added services to drive their success. The Client Delivery Lead will oversee business value management, foster professional relationships with clients and stakeholders, and lead multifunctional project teams.Key ResponsibilitiesAs the primary point of contact for key clients regarding project and managed services delivery, you will:Oversee client account delivery services and participate actively in the programs under your purview.Coordinate teams across various Lines of Business (LOBs) to achieve revenue, quality, and customer satisfaction objectives.Capture insights from completed projects to enhance our collective knowledge base.Additionally, you will be expected to:Identify and cultivate mutually beneficial business opportunities to address client challenges.Support the presales solutioning process to ensure that proposed solutions are viable and executable within the defined project parameters and available resources.Utilize innovative technology and process improvements to conceptualize effective solutions.

Join our dynamic team at ncs3 as a Cloud Engineer, where you'll be at the forefront of cloud technology innovation. In this pivotal role, you will design, implement, and manage cloud infrastructure to optimize our operations and ensure robust performance. Collaborate with cross-functional teams to drive cloud strategies and enhance our service offerings.

Lead the design, implementation, testing, and maintenance of robust network infrastructure systems, ensuring optimal performance and security.Collaborate effectively with the Team Leader to achieve critical system delivery deadlines.Prepare comprehensive technical documentation to support Project & Solutions Teams, and ensure proper handover of as-built documentation to Maintenance support teams.Engage proactively with back-line support and vendor resources to troubleshoot and resolve technical issues swiftly.Assist with the daily operations of the System Delivery team, contributing to overall project success.Undertake additional technical tasks as required to enhance team efficiency and effectiveness.

Join Us as a Cloud Infrastructure Engineer / DevOps Engineer!Are you passionate about optimizing and securing cloud infrastructure across the Asia-Pacific region? At brixio, we are seeking a skilled DevOps Engineer to be a key player in our innovative team. Your expertise will be essential in managing our cloud infrastructure, particularly with a focus on the Chinese market.Key Responsibilities:Cloud Infrastructure Management:Manage and enhance the cloud infrastructure for the APAC region, with a dedicated focus on China.Support the migration of on-premises servers to the Cloud.Work closely with the APAC Cloud Infrastructure Manager to embed security considerations into all projects.Implement automation strategies to optimize operational expenditures in the Cloud.Cybersecurity and Compliance:Establish and uphold guidelines and standard operating procedures for APAC infrastructure.Collaborate on defining and executing IT infrastructure strategies.Address cybersecurity, privacy, and data protection incidents in collaboration with helpdesk and global operations teams.Design and deploy SecDevOps processes and automation solutions.Ensure compliance with industry standards and introduce innovative solutions to enhance infrastructure design.

Join our dynamic team as a Desktop Support Engineer, where you will serve as the primary point of contact for customer desktop support. Your role will involve delivering timely assistance across various IT issues while ensuring compliance with software, licenses, and operational standards. Key responsibilities include:Providing comprehensive desktop support services, including receiving, prioritizing, documenting, and resolving end-user help requests, while escalating incidents as necessary to meet customer satisfaction and service level agreements (SLA).Executing imaging and re-imaging tasks for user systems.Conducting asset inventories to maintain accurate records.Facilitating technical escalations to third-party vendors or appropriate resolver groups when required.Updating incident records meticulously.Creating and revising work instructions and documenting standards and procedures as needed.

Encora is seeking an AWS Cloud Security Engineer in Singapore to help strengthen and protect our cloud infrastructure. This position focuses on implementing and maintaining AWS security controls, supporting compliance, and safeguarding sensitive data across our environments. What you will do Develop and enforce AWS security policies, including IAM hardening, Service Control Policies (SCPs), GuardDuty, Security Hub, CloudTrail, Config, KMS, VPC security, S3 security controls, and multi-account governance. Design and implement secure AWS landing zones and multi-account architectures, ideally using Control Tower. Manage Cloud Security Posture Management (CSPM), monitor compliance continuously, and automate remediation. Lead incident response efforts for AWS environments, addressing issues such as compromised IAM keys, misconfigurations, exposed services, and zero-day vulnerabilities. Ensure Infrastructure-as-Code security with Terraform or CloudFormation, and integrate security controls into CI/CD pipelines. Integrate AWS security logs into SIEM systems (preferably Elastic) and troubleshoot log pipelines as needed. Improve container security with EKS security measures, image scanning, and IAM roles for service accounts. Skills and experience Strong understanding of networking concepts, including VPC, NACL, Security Groups, Transit Gateway, and Linux fundamentals. Experience with AWS Security certifications, with preference for AWS Security Specialty. Ability to work independently, show initiative, and collaborate effectively with stakeholders.

As a Network Security Engineer at NCS, you will be responsible for delivering centralized technical support at Level 1.5 for our diverse range of clients across the network, cyber, and server domains.Your Key Responsibilities:Participate in a 24x7 maintenance standby duty on a rotational basis as assigned by your team lead.Ensure that Service Level Agreements (SLA) are met for every incident.Manage escalations for issues that exceed the scope of Level 1 knowledge.Handle daily call assignments during office hours when not on standby.Be prepared to perform weekend or after-hours duties as required.Engage in preventive maintenance activities, including hardware inventory management.Oversee cases from initiation through to resolution.Promptly and accurately update incident tickets.Obtain necessary certifications to support key clients.Accept new assignments from the Operations Manager or Technical Services Manager as needed.