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Clinic Administrator at Above & Beyond Therapy | Charlotte, NC

On-site Full-time

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Experience Level

Experience

Qualifications

- Strong verbal communication and people skills- Positive, team-oriented attitude with a professional demeanor- Ability to juggle multiple tasks in a dynamic setting- Willingness to learn—on-site training provided!- Experience in healthcare, childcare, or front office preferred but not required- Must have reliable transportation for occasional travel to nearby clinic sites

About the job

Join Our Team as a Clinic Administrator!
Location: Charlotte, NC
Full-Time | On-Site
 
About Us:
At Above & Beyond Therapy, we are dedicated to delivering high-quality, compassionate ABA therapy for children facing autism and developmental challenges. Our clinics provide a joyful atmosphere where families receive unwavering support and our teams collaborate with passion and commitment. If you are a detail-oriented, personable professional who thrives in dynamic environments, we invite you to grow with us!
 
Role Overview:
As our Clinic Administrator, you will be the heart of our clinic's operations and the friendly face welcoming clients. Your responsibilities will include overseeing daily activities, ensuring families feel comfortable, and supporting our team in providing outstanding care. This role is perfect for someone who enjoys multitasking, is highly reliable, and takes pleasure in assisting others.
 
Primary Responsibilities:
Client Experience & Front Desk Support
- Greet clients with warmth and professionalism
- Serve as the primary contact for inquiries via phone, email, and in-person
- Assist with collecting co-pays and answering basic billing questions
Clinic Operations & Scheduling
- Organize and manage staff and client schedules effectively
- Ensure a safe and welcoming environment for all visitors
- Occasionally assist other clinics as needed (limited local travel may apply)
Facility & Administrative Support
- Maintain cleanliness and organization in therapy rooms, waiting areas, and play spaces
- Prepare and clean up snacks and meals for clients
- Manage inventory and order supplies for the clinic
- Sort and manage incoming mail and deliveries
 
Desired Qualifications:
- Excellent verbal communication and interpersonal skills
- Positive, team-oriented mindset with a professional demeanor
- Ability to manage multiple tasks in a fast-paced environment
- Eagerness to learn—on-site training provided!
- Experience in healthcare, childcare, or front office roles preferred but not required
- Reliable transportation for occasional travel to nearby clinic locations
 
Why Work With Us?
- Make a Difference: Play a vital role in supporting children and families in your community
- Join a Supportive Team: We collaborate, uplift each other, and enjoy our work
- Advance Your Career: We offer training, mentorship, and pathways for professional growth
 

About Above & Beyond Therapy

Above & Beyond Therapy is committed to providing compassionate and effective ABA therapy for children with autism and developmental needs. Our clinics foster a supportive and joyful environment for families and a collaborative atmosphere for our dedicated teams.

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