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Client Success Manager - Remote Opportunity in Singapore

Modern HealthRemote - Singapore
Remote Full-time

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Experience Level

Experience

Qualifications

We are looking for a Client Success Manager who demonstrates the following qualifications:Proven experience in customer success or account management roles, preferably in a tech or health-related industry. Strong communication and interpersonal skills, with the ability to build relationships with clients and internal teams. High level of empathy and customer-centric mindset. Ability to manage multiple projects and clients simultaneously while prioritizing effectively. Experience with CRM tools and data analysis to drive insights and improvements.

About the job

Join Modern Health as a Client Success Manager

Modern Health is a pioneering mental health benefits platform designed for employers, offering a comprehensive global solution that provides employees with access to personalized mental health resources. Our platform supports various aspects of well-being, including emotional, professional, social, financial, and physical health, ensuring that individuals can manage their mental health effectively. Whether addressing stress or more serious conditions like depression, Modern Health is dedicated to guiding individuals toward the appropriate care at the right moment. We aim to empower all employees to be their best selves, meeting them at every step of their mental health journey.

With backing from prominent investors such as Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures, we have successfully raised over $170 million in under two years, establishing Modern Health as the fastest female-founded company in the U. S. to achieve Unicorn status.

When you join our team, you can expect a vibrant culture defined by:

  • “It Takes a Village” culture: We prioritize high empathy and accountability, striving to unite top talent in our industry to achieve ambitious goals that make mental health a priority.
  • Obsessed with Winning: Our team is driven, ambitious, and passionate about delivering excellence while continually innovating to meet our customers’ needs.
  • Accountability: We function as a cohesive team, promoting transparent communication and continuous feedback to foster trust and growth.
  • Empathy: Our supportive and diverse culture encourages collaboration, respect, and a willingness to support one another in achieving our lofty objectives.
  • Bias Towards Action: In our fast-paced environment, we encourage initiative, decision-making, experimentation, and iteration.

Modern Health operates remotely, embodying a hyper-growth mindset and has gained recognition for its excellence, winning multiple awards.

About Modern Health

Modern Health is an innovative mental health benefits platform that empowers employees to access essential mental health resources tailored to their well-being needs. Our mission is to support individuals in navigating their mental health journeys effectively, ensuring that companies can foster a healthier workforce.

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