Client Success Associate

Join Rokt, a leading force in the ecommerce landscape, where we harness the power of AI to create real-time relevance in the moments that matter. As the world's premier ecommerce platform, Rokt connects billions of transactions and hundreds of millions of customers, earning the trust of the leading enterprises globally.At Rokt, we are a team of innovators dedicated to helping businesses discover new avenues for meeting customer demands and driving additional revenue. By leveraging our capabilities, companies can increase their revenue by 10-50%—often making their profits come from the additional products and services they offer. This competitive advantage paves the way for unprecedented growth and innovation.We prioritize clarity and transparency in career development and compensation. Our well-defined career ladder and transparent compensation structure are based on individual competencies and performance, encouraging our Rokt’stars to continuously elevate their standards.Position Overview: Business Development AssociateTarget total compensation is between $100,000 and $125,000, which includes a fixed annual salary of $75,000 to $85,000, a target commission of $20,000 to $29,000, equity plan grants, and exceptional benefits.Equity grants are made in good faith, subject to company policies, board approval, and individual eligibility.Role Responsibilities:Act as the catalyst for growth by introducing Rokt’s AI-driven ecommerce platform to new enterprises. Your mission will involve prospecting into enterprise accounts, crafting persuasive outreach, leading presentations, and guiding deals from initial conversation to successful close. With the aid of AI tools and data-driven insights, you'll identify high-value opportunities and build a robust pipeline. If you thrive on the challenge of seeking new leads and are motivated by ambitious goals, this position puts you at the forefront of Rokt’s expansion.The Business Development team is tasked with:Pipeline Development: Researching industries, mapping enterprise prospects, and utilizing AI insights to prioritize high-potential opportunities.Deal Management: Guiding deals from first contact to closing, which includes crafting outreach, leading presentations, addressing objections, and negotiating with enterprise decision-makers.Long-term Partnerships: Gaining a deep understanding of how prospects operate, demonstrating how Rokt aligns with their growth strategies, and establishing lasting partnerships.

Join Rokt as a Senior Business Development Manager, where you will lead innovative initiatives to drive growth and expand our market presence. In this pivotal role, you will collaborate with cross-functional teams to develop strategic partnerships and optimize our advertising solutions. Your expertise will help us deliver exceptional value to our clients and enhance the overall customer experience.

Join Rokt, a leader in hyper-growth ecommerce. Rokt is at the forefront of ecommerce innovation, delivering real-time relevance at crucial moments. Powered by Rokt’s AI Brain and ecommerce Network, we facilitate billions of transactions and connect hundreds of millions of customers, earning the trust of the world’s most respected brands.Our team comprises builders who are dedicated to helping forward-thinking businesses discover innovative solutions to meet customer needs and drive incremental revenue. Companies leveraging our capabilities see an increase of 10-50% in additional revenue—and often all their profits—through the sale of extra products or services. This competitive advantage opens a universe of opportunities for expansion and creativity.At Rokt, we embrace transparency in career development and compensation. We provide a clearly defined career ladder with transparent compensation structures and well-defined career paths based on skills and performance. Our Rokt’stars are committed to pushing boundaries and redefining what’s achievable.Position Overview: Creative DirectorYour Purpose: To create a market-leading brand that captures attention.As Rokt continues to grow and innovate with AI, it is essential that our creative output scales without compromising quality, clarity, or trust. The Creative Director, reporting directly to the Chief Commercial Officer, will:Define the Visual Language of Innovation: You will set the creative benchmarks for executive storytelling and sales enablement, establishing operating rhythms and quality assurance processes that guarantee every project—from a global campaign to a keynote presentation—is a premier representation of the Rokt brand.Drive AI-Enabled Creative Production: As the industry increasingly utilizes AI, you will leverage it to enhance our creative processes, allowing the creative team to focus on the nuanced design and high-level craftsmanship that AI cannot replicate.Mentor and Develop Talent: Understanding that exceptional creative work stems from strong collaborative relationships, you will mentor a high-performing team, inspiring them to think innovatively, execute with precision, and foster a culture of growth in a dynamic, fast-paced environment.Key Responsibilities:Lead Comprehensive Creative Strategy: Shape the visual narrative across all key channels and moments, ensuring Rokt’s voice remains the most compelling in any context.

Join Rokt, a rapid-growth leader in the ecommerce sector, where we harness the power of real-time relevance at critical moments. Our cutting-edge AI Brain and ecommerce Network facilitate billions of transactions, connecting hundreds of millions of consumers, and earning the trust of the world's top companies.We are a group of innovators dedicated to assisting smart businesses in discovering unique strategies to meet customer demands and drive additional revenue. Our partners typically witness a 10-50% increase in revenue—often achieving their entire profit margin—through the supplementary products or services they market. This competitive advantage opens up a realm of opportunities for growth and ingenuity.At Rokt, we prioritize transparency in career development and compensation structures. Our clearly defined career progression and transparent pay scales are based on individual capabilities and competencies. Our team members continuously strive to elevate standards, pushing the boundaries of what is achievable.Position Overview: AcceleratorIn this role, Accelerators at Rokt are the driving force behind operational efficiency, leveraging AI, automation, and fundamental problem-solving techniques.Starting in the Rokt Operations team, you will tackle significant operational challenges essential to launching, safeguarding, and scaling customer interactions across our platform.The Rokt Operations team is dedicated to:Enhancing client impact (e.g., expediting client launches, resolving technical issues)Safeguarding and enhancing the customer journey (e.g., quality assurance, policy enforcement, monitoring, and experimentation)Minimizing friction to achieve 5x speed through AI-driven solutions and tools that empower teams to work more swiftly and autonomouslyYou will embark on a structured onboarding journey to gain insights into Rokt's products, our operational framework, and current manual processes—enabling you to significantly automate and enhance operations.This role serves as a gateway to opportunities across various departments. If you applied for a different title and were redirected here, you're in the right place. We are recruiting Accelerators to support multiple teams across the organization, including: People, Marketing, Finance & Accounting, Operations, Legal, Solutions, and Client Success.

Role Overview Rokt is hiring a Junior Software Engineer in New York. This role works alongside experienced engineers to design, build, and maintain software that supports digital marketing products. The position offers hands-on experience with real projects and a chance to develop technical skills in a collaborative setting. What You Will Do Collaborate with the engineering team to create and improve software solutions Participate in designing, coding, and testing features for Rokt's products Help maintain and update existing systems Contribute ideas to enhance user experiences Growth and Learning This position provides mentorship from senior engineers and opportunities to expand your knowledge while working on projects that matter to the business and its users.

Join Rokt, the leader in hyper-growth ecommerce. We specialize in enhancing real-time relevance during critical moments in the customer journey. With our cutting-edge AI Brain and ecommerce Network, we manage billions of transactions, connecting hundreds of millions of customers, and are trusted by some of the world's most reputable companies.mParticle by Rokt is celebrated as a premier customer data platform, empowering global brands to transform data into actionable insights. Our robust end-to-end streaming architecture enables businesses to create personalized and engaging experiences across all devices and screens. Since our merger in January 2025, we have expanded our capabilities to facilitate over 6.5 billion transactions, connecting 400 million customers worldwide.We are a team of innovators dedicated to helping businesses meet customer needs and drive incremental revenue. Leading companies often see a 10-50% increase in revenue through the additional products and services they offer, unlocking new opportunities for growth and innovation.At Rokt, we value transparency in career progression and compensation. Our well-defined career ladder and clear paths based on competency ensure our team members continually elevate their performance and push the boundaries of what's possible.Technical Services Engineer PositionCompensation: Target total compensation ranges from $120,000 - $136,000, comprising a fixed annual salary of $109,000 - $135,000, alongside an equity plan and comprehensive benefits.Role Overview: As a Technical Services Engineer, you will collaborate closely with mParticle by Rokt’s Customer Success, Engineering, and Professional Services teams to deliver exceptional service to our customers. Your responsibilities will include supporting the implementation of mParticle’s SDKs for Android, Apple (iOS and Apple TV), and JavaScript, as well as engaging with various APIs and components of the mParticle platform, including Audiences, IDSync, and Profile API.This hands-on role offers the chance to work with some of the brightest minds in mobile and web app technology, allowing you to become an expert in all aspects of mParticle and its integrations. Your contributions will be impactful and pivotal to our clients' success.

Rokt is a global ecommerce company based in New York. The company’s technology connects hundreds of millions of customers and processes billions of transactions for leading brands worldwide. Rokt focuses on delivering relevant experiences that help businesses unlock new revenue streams, with many clients seeing a 10-50% increase in revenue through additional products and services powered by the platform. Career growth and compensation at Rokt are transparent. The company offers a clear career ladder, open communication about pay, and advancement based on skill and performance. Team members are encouraged to set new standards and continually push boundaries. Role overview The Senior Accounting Manager will play a key role in supporting Rokt’s rapid global growth from the New York office. This position requires a leader with strong operational expertise and a solid understanding of AI technologies. The role focuses on transforming traditional accounting into a scalable, efficient function that delivers timely financial data and actionable business insights. Success in this position calls for significant experience in evolving, high-growth environments. Candidates should be able to analyze complex processes, communicate effectively with executive leadership, and drive improvements using technology. Familiarity with accounting systems, AI, and automation is important as Rokt modernizes its approach to customer service and employee development. What you will do Lead global General Ledger accounting: Oversee GL operations worldwide, guide a skilled team, and support their professional growth while ensuring operational stability. Champion AI and automation: Integrate AI into daily accounting practices. Identify and implement solutions for anomaly detection, automated reconciliations, and predictive close processes to improve efficiency and accuracy. Drive process excellence and controls: Establish and maintain best practices in accounting, ensuring compliance with internal controls across all processes. Compensation and benefits Total compensation: $214,000 to $228,000 Base salary: $174,000 to $188,000 per year Employee equity plan (subject to company policy, board approval, and individual eligibility) Comprehensive benefits package Rokt values clarity and fairness in every aspect of employment, including compensation and career progression.

Rokt is a leader in ecommerce technology, helping global brands connect with millions of customers during online transactions. The team builds AI-driven tools that personalize shopping experiences and deliver real-time relevance at scale. Rokt’s platform supports billions of transactions and consistently drives 10-50% additional revenue for top companies. Transparency shapes career growth and compensation at Rokt. Clear advancement paths and merit-based pay are core to the company’s culture. Every engineer is encouraged to pursue excellence and help shape the future of ecommerce. About the Senior Software Engineer Role Rokt is hiring experienced Senior Software Engineers in New York. This position offers a total compensation target between $245,000 and $360,000, which includes a base salary from $170,000 to $235,000, an employee equity plan, and a comprehensive benefits package. Equity grants depend on company policy, board approval, and individual eligibility. What You Will Do Deliver software solutions for one or more core areas: customer data infrastructure, data platform engineering, commerce systems, real-time personalization, or foundational platform services. Take ownership of specific platform components, using technical expertise to solve challenges that may not be fully addressed by AI tools alone. Work within an autonomous team, collaborating with engineers and product managers to address complex problems that drive business value. Mentor junior engineers and help establish technical standards for the growing New York engineering team. What Rokt Looks For Proven experience delivering software solutions and tackling complex engineering challenges. Ability to recognize when to apply AI tools and when deeper technical insight is needed. Strong collaboration skills and a willingness to take ownership of key platform areas. Interest in mentoring and supporting the growth of less experienced engineers. Compensation and Benefits Total compensation target: $245,000 to $360,000 Base salary: $170,000 to $235,000 Employee equity plan Exceptional benefits All compensation and equity details are subject to company policy, board approval, and individual eligibility.

Join Rokt, a leading technology company revolutionizing the way businesses engage with their customers. We are seeking a passionate and results-driven Strategic Account Manager for our Rokt Ads division. In this pivotal role, you will be responsible for managing relationships with key clients, driving revenue growth, and ensuring our partners maximize the value of our advertising solutions.As a Strategic Account Manager, you will leverage your expertise to develop strategic account plans, identify opportunities for upselling, and collaborate closely with cross-functional teams to deliver exceptional service. Your ability to analyze data and market trends will be crucial in providing insights that help our clients succeed.

Join the dynamic Business Development team at Guidepoint, where we are dedicated to broadening our outreach to both new and existing clients. Our mission is to support Guidepoint’s diverse service offerings by fostering relationships and effectively communicating how our solutions empower clients to stay informed and enhance their business strategies. We are driven to create tailored offerings that enable potential clients to maximize their partnership with Guidepoint. In this position, you will collaborate with our Institutional Sales team to explore new business avenues among public and private market investors, particularly focusing on our Insights division. Insights serves as our proprietary research branch, developed by seasoned buy-side and sell-side professionals, providing access to topical group calls and a variety of content available across our entire platform. As specialists in various sectors, our coverage is designed to cater to a wide range of institutional clients, enhancing their investment processes. This is a hybrid position based out of our New York City office.

Overview: At Guidepoint, we are dedicated to enhancing our business development efforts by forging meaningful connections with both new and existing clients. Our Business Development teams play a crucial role in promoting all of Guidepoint's services, helping clients remain informed and make strategic business decisions. We are driven to offer customized solutions that maximize the value of every client's partnership with us. We are currently looking for a talented individual to join our team as a Business Development Associate specializing in New Business within the US Consulting Group. This position reports directly to the Executive Vice President of US Consulting, focusing on establishing relationships with our target clientele, which includes leading global management consultancies, market research firms, and audit and advisory organizations. This is a hybrid position based in our New York City office.

As a Business Development Associate at Guidepoint, you will play a crucial role in driving our growth strategy by identifying and engaging potential clients. This position involves leveraging your strong communication skills and market insights to foster relationships and support our sales team in achieving their targets. You will work closely with various departments, providing insights that will help shape our service offerings and enhance client satisfaction.

diginn is hiring a Business Development Associate in New York City. This position centers on expanding the company’s reach by building and maintaining strong relationships. The associate will play a key part in connecting with new clients and supporting the company’s growth in the local market. Key responsibilities Reach out to prospective clients and introduce diginn’s services Find and pursue new opportunities for business expansion Develop partnerships that contribute to long-term success What we look for Motivated and proactive approach to work Genuine interest in business development and building relationships Willingness to support both the team and company goals

Trexquant is a premier systematic hedge fund that employs cutting-edge machine learning and quantitative strategies to maintain a market-neutral portfolio. With a global presence spanning the U.S., China, and India, our innovative team of researchers, technologists, and finance experts is dedicated to advancing the field of quantitative finance.We are on the lookout for a motivated and detail-oriented Business Development and Strategy Associate to enhance our growing statistical arbitrage hedge fund. In this role, you will collaborate closely with the Chief Strategy Officer to identify new business opportunities, implement initiatives for process and product improvements, and drive the firm's growth through data-centric decisions. The ideal candidate will demonstrate robust analytical and project management abilities, along with an entrepreneurial mindset to expand our market presence and reinforce our competitive advantage.

Headway is on a transformative mission to create an accessible mental health care system for all. Our innovative technology connects individuals with exceptional therapists through the first software-enabled national network of insurance-accepting providers.With 1 in 4 individuals in the U.S. facing treatable mental health conditions, yet many providers not accepting insurance, Headway is pioneering a solution that makes therapy affordable and accessible. We simplify the process for therapists to accept insurance, enabling them to grow their practices effectively.Founded in 2019, we have rapidly expanded into a diverse network of over 60,000 mental healthcare providers across all 50 states, having served over 1 million patients with our software. As a Series D company, we've secured over $325 million in funding from esteemed investors including a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation.We aim to ensure that your experience at Headway is the most impactful of your career. Join us and help revolutionize mental healthcare for the better.Make a significant impact with us!As a Business Development Associate, you will be the driving force behind our health plan partnership initiatives, working diligently to ensure our vision of a comprehensive mental healthcare system becomes a reality. This role places you at the forefront of reshaping mental healthcare in America.Reporting to one of Headway’s Managing Principals, your responsibilities will include conducting market analyses to prioritize our target markets and payer partners, leading healthcare research to inform our partnership strategies, and developing a robust sales infrastructure to coordinate multiple initiatives seamlessly.

About the RoleAre you an ambitious individual eager to embark on a rewarding career in business development? We are seeking a dedicated Business Development Associate to contribute to our North American business expansion. This position is perfect for an early-career professional with a strong work ethic, a passion for sales, and a keen interest in business dynamics.In this role, you will collaborate closely with our Regional Managing Director and the sales team to identify prospective clients, compile targeted prospect lists, and foster new relationships. Your efforts will directly fuel the growth of our company by securing qualified meetings with potential clients.This is an exceptional opportunity to gain foundational knowledge in business development, sales strategies, and relationship management within a rapidly growing creative and technology firm.Key ResponsibilitiesLead Generation & ResearchIdentify potential clients within real estate development, architecture, agencies, and related sectors. Conduct thorough research on companies, projects, and key decision-makers to uncover opportunities.Build and maintain targeted prospect lists utilizing LinkedIn, industry databases, and market research.Outreach & Relationship BuildingIdentify and source key contacts such as marketing directors, development leads, and senior executives. Support targeted outreach initiatives via email, LinkedIn, and other channels.Assist in initiating conversations with prospective clients and introduce them to our sales team.Meeting CoordinationSchedule and coordinate introductory meetings between potential clients and our sales team.Prepare briefing notes on prospective clients prior to meetings.Maintain detailed records of outreach and conversations using CRM tools.Sales SupportCollaborate closely with the Regional Managing Director and the business development team to prioritize prospects and outreach strategies.Track outreach progress and monitor the pipeline of potential opportunities.Assist with marketing initiatives, including events, industry outreach, and targeted campaigns.

At Headway, we are on a mission to revolutionize mental healthcare by creating an accessible system for all. Our innovative technology enables individuals to connect with top therapists through the first software-enabled national network of providers who accept insurance.With 1 in 4 Americans facing treatable mental health conditions, yet many providers not accepting insurance, therapy remains financially out of reach for a significant population. We are determined to change that by simplifying the process for therapists to accept insurance and expand their practices.Founded in 2019, Headway has rapidly developed into a diverse national network of over 60,000 mental healthcare providers across all 50 states, utilizing our software to serve over 1 million patients. Backed by a Series D funding round of over $325 million from top-tier investors including a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation, we are poised for continued growth.We are committed to ensuring your time with us is impactful and fulfilling. Join us and help transform mental healthcare for the better.Make a Difference with UsAs a Senior Business Development Associate, you will be the driving force behind our partnerships with health plans across the nation, ensuring we create a mental healthcare system that is accessible to everyone. Your role will be pivotal in reshaping the landscape of mental healthcare in America.Reporting directly to one of Headway’s Managing Principals, you will conduct market analysis that guides our focus on priority markets and payer partners, lead healthcare research to inform our partnership strategies, and develop the sales infrastructure necessary to manage multiple concurrent initiatives seamlessly.Ideal Candidates Will:Possess 3+ years of experience in consulting, banking, or a related field where you have managed complex analytical and operational challenges from start to finish. Direct experience in healthcare is a plus.Be resourceful, proactive, and unafraid to explore challenges as opportunities.Exhibit operational excellence, capable of juggling numerous moving parts effectively.You Will Enjoy This Role If You:Thrive in uncertain situations and are eager to tackle unfamiliar challenges, driving towards successful outcomes while shaping strategic approaches.Seek a dynamic environment that fosters growth and innovation.

Morning Brew Inc. delivers business news and insights with a distinct voice, connecting with emerging business leaders who value credibility, humor, and context. The company is based in New York and continues to grow, bringing together people who care about making business content both useful and engaging. Role overview The Financial Brand Partnerships (Sales) team is looking for a Business Development Associate. This position supports senior sales staff, helps strengthen relationships with key accounts, and searches for new opportunities among financial brands. Over time, the associate will build the skills needed to manage an independent sales pipeline. What you will do Account research and mapping: Build organizational charts for target financial brands, identify decision-makers, and gather insights to inform strategy. Sales enablement: Collaborate with Account Executives to advance deals, prepare briefing documents, call notes, and follow-up materials. Training and development: Shadow calls, join discovery conversations, and work toward managing a personal pipeline. Strategic outreach: Run targeted outreach campaigns by email and LinkedIn, crafting messages that resonate with financial services professionals. Requirements 1-2 years in sales, business development, or a client-facing role Clear, effective written and verbal communication Curiosity about financial services and trends in media or marketing Strong organization, initiative, and willingness to learn Solid research and analytical skills with attention to detail Interest in building a long-term sales career Compensation $80,000 base salary plus variable pay, depending on experience. Final offers will fall within the stated range and reflect experience. The total compensation package includes additional benefits.

About Block Block, Inc. began in 2009 with a focus on making payments easier for sellers. As commerce changed, so did our approach. We saw that many businesses struggled with outdated tools that didn’t work well together. In response, we expanded beyond payments to build integrated software for sellers of all sizes. Our platform now covers online sales, inventory management, customer engagement, and more. Sellers can access flexible payment methods, appointment scheduling, and staffing tools. Financial services, including business loans and cash flow management, support growth. With Afterpay, we help sellers reach new shoppers and stay competitive. Today, Block partners with everyone from startups to established companies, adapting our solutions as their needs evolve. Our goal is to build a meaningful, sustainable business that empowers sellers worldwide. Our Teams Block’s teams span People, Finance, Legal, Hardware, Information Security, and Platform Infrastructure Engineering. Together, we create inclusive policies, maintain financial stability, offer legal guidance, and drive innovation. We value diverse perspectives and see challenges as opportunities to grow. Every team member’s insight helps shape our future.