Client Services Project Manager - Actimize

At Nice, we break new ground and redefine what's possible. We are driven by ambition and innovation, striving to set the highest standards in our industry. If you're looking for a career that ignites your passion and challenges your limits, you've come to the right place.What does the role entail?We are in search of an accomplished and client-focused Financial Crime Compliance (FCC) Business Consultant to collaborate with the Director of Professional Services. Your mission will be to lead transformative engagements that deliver substantial outcomes within our Intelligence Driven Operations Services (IDOS). This position requires a blend of business analysis, FCC operational expertise, and client advisory, ensuring operational excellence in KYC, Transaction Monitoring, and Screening environments.Your impact will be significant:Facilitate workshops with clients to gather business requirements and define transformation goals.Map current and future processes for KYC, Transaction Monitoring, Screening, and Investigations.Conduct operational assessments aligning with technology implementations and service transitions.Enhance alert triage and investigation workflows for optimal efficiency.Develop improved operating models that boost efficiency, governance, and adherence to service level agreements (SLAs).Spot opportunities to integrate automation and AI for increased operational effectiveness and enhanced user experience.Champion user adoption initiatives and coordinate stakeholder alignment sessions.Create business requirements documents (BRDs), functional specifications, and other implementation artifacts.Collaborate with Product, Technology, and Delivery teams to ensure solutions meet operational needs.Identify operational risks, regulatory challenges, and control deficiencies.Provide expert guidance to senior client stakeholders.Create high-level reports and transformation roadmaps for executive review.Travel globally as required for workshops and client engagements.

At NiCE, we embrace challenges without limits. We are ambitious, innovative, and driven to succeed. Our commitment to excellence sets the highest standards, and we continuously strive to exceed them. If you share our passion for achieving extraordinary results, we invite you to explore a career opportunity that will ignite your potential.What does the role entail?NiCE Actimize is on the lookout for a Business Analyst Manager to join our esteemed Professional Services team at the Global Talent Center located in Pune, India. This position is tailor-made for a seasoned professional with substantial experience in deploying intricate on-premise and hosted SaaS Actimize solutions. You will lead a dynamic team of business analysts dedicated to delivering compliance, risk management, and financial crime solutions to our Financial Institution (FI) clients.We are searching for someone who thrives in a consulting atmosphere, possesses strong business insights, and excels at converting complex requirements into actionable results. If you come with hands-on experience in the BFSI sector, especially in Anti-Money Laundering (AML) or Fraud Prevention, and have a strong desire to build and mentor teams, this opportunity is for you.How will you make an impact?You will guide a talented and motivated team of business analysts, working closely with architects, subject matter experts (SMEs), R&D, Product Managers, and third-party vendors to implement Actimize solutions that aid banks in meeting regulatory requirements for AML, financial compliance, and payment fraud.Oversee the delivery of releases while managing work, dependencies, and risks.Ensure quality through best practices and continual improvement.Mentor and support the career advancement of team members.Be responsible for team chargeability and resource planning.Act as the SME for AML/Fraud and the primary point of contact for the team.Lead recruitment and hiring initiatives.Collaborate across R&D, implementation, and support teams.Conduct regular performance management and feedback sessions.Define both functional and non-functional product requirements.Engage with customers to understand data needs and support implementations.Facilitate communication between product and engineering teams.Prioritize user stories and establish acceptance criteria.Conduct internal demonstrations and assist in stakeholder presentations.Recommend product features and enhancements.

At Nice Ltd., we embrace challenges and strive to exceed our limits. Our ambition drives us to be game changers in the industry, and we are committed to winning with excellence. If you share our passion for innovation and excellence, we invite you to explore an extraordinary career opportunity that will ignite your professional journey.What does the role entail?As a Senior Automation Engineer Specialist, you will lead initiatives to enhance quality engineering through the development of scalable automation frameworks. You will implement an automation-first strategy throughout the software development life cycle (SDLC), collaborating closely with engineering, product, and DevOps teams to ensure high-quality releases. Your role will involve working with Professional Services, Cloud Operations, and Customer Success Management (CSM) teams to address customer issues based on priority.How will you contribute to our success?Define and implement QA strategies informed by risk assessments and production insights.Design and maintain robust automation frameworks using Python and Java.Enhance existing automation suites utilizing Robot Framework, Selenium, and Playwright.Promote shift-left testing methodologies across UI, API, and backend systems.Manage regression testing cycles and ensure the quality of releases.Integrate testing processes into CI/CD pipelines.Work collaboratively with Agile teams to provide quality metrics and insights.

At Nice, we believe in pushing boundaries. Our ambition drives us to be innovators in the field, and we strive to excel in everything we do. If you share our passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does the role entail?As a Senior Software Engineer with expertise in Python, Algorithms & Data Structures, and AWS, you will play a pivotal role in developing scalable, cloud-native systems while contributing to our AI-driven platform initiatives. You will be responsible for crafting innovative solutions for Actimize’s cloud-based offerings, leveraging the latest cloud technologies. We seek a hands-on engineer who is dedicated to technical excellence and thrives in backend development, with the option to engage with modern frontend frameworks.How will you contribute?Design and implement high-quality, well-documented technical solutions in AWS and AI that align with business objectives and corporate architectural standards.Create comprehensive unit, integration, and automation tests that meet organizational criteria.Support the troubleshooting and maintenance of existing software applications; identify opportunities for enhancement and collaborate with external stakeholders as necessary.Develop technical models and designs for assigned components.Influence technological and architectural decisions within the team.Collaborate with the Scrum Team and other stakeholders to guide decision-making and assist in supporting organizational project or product teams.Promote and enhance Agile methodologies within the organization.

At Nice, we don't just embrace challenges; we redefine them. We are ambitious, innovative, and driven to succeed. If you share our passion for excellence, we invite you to explore a rewarding career opportunity that will ignite your potential. What does the role entail?The Professional Services International Markets team at Actimize is seeking a Senior Specialist Solution Architect. This pivotal role involves leading all pre-sales activities for Professional Services across the International Markets region. You will utilize your expertise in the industry, comprehensive knowledge of Actimize solutions, and robust financial and business acumen to adopt a consultative sales strategy—positioning and securing high-value Professional Services engagements within the financial crime sector.Your collaboration with the Nice Actimize License/Product Sales, License/Product Pre-sales, and the greater Professional Services team will be crucial in demonstrating the value of Professional Services early in the sales process. Key responsibilities include managing the service components of RFIs and RFPs, crafting persuasive client proposals, and ensuring a smooth transition to the delivery team for effective project execution.How will you make an impact?As the largest and most comprehensive provider of financial crime, risk, and compliance solutions for regional and global financial institutions, Nice Actimize has consistently been recognized as a leader in the industry.At Nice Actimize, we value the contributions of every employee as vital to our growth and success. To attract and retain the brightest talent worldwide, we provide a stimulating work environment, competitive salaries and benefits, and fulfilling career paths. Join us to share, grow, and learn—you will be challenged, enjoy your work, and be part of a rapidly growing, highly esteemed organization.Do you have what it takes?12-15 yearsServe as the Professional Services functional and technical Subject Matter Expert (SME) within the Actimize PS Sales team and as a trusted advisor to Actimize clients and prospects.Work closely with Services Sales Managers, Services Business Analysts, and Technical Leads to convert Client/Prospect business needs into functional specifications within Actimize solutions and provide implementation recommendations.

At Nice, we challenge the status quo and push our limits to achieve remarkable outcomes. Our ambition drives us to innovate and excel. If you share this passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does this role entail? Joining the Actimize AI and Analytics Team means contributing to the development of a cutting-edge analytical cloud platform designed to enhance the effectiveness of our clients' Financial Crime programs. As a vital member of the PaaS/SaaS development group, you will leverage advanced cloud technologies to build scalable solutions for Actimize's cloud offerings. How will you contribute? As a leading provider of financial crime, risk, and compliance solutions, Nice Actimize is recognized globally for our innovative services. Your contributions will play a key role in our mission to empower financial institutions to combat crime effectively. We pride ourselves on fostering a collaborative environment where every team member's input is valued and rewarded. Embrace the opportunity to learn, grow, and thrive within our dynamic organization.This new SaaS platform will enable our clients, including some of the largest financial institutions worldwide, to develop effective solutions against financial crime.Do you have what it takes? 4-8 years of experienceArchitect and develop resilient, scalable, enterprise-level products from inception, serving as a technical leader within the development team. Lead end-to-end technical projects, defining approaches that align with business objectives. Act as a technical subject matter expert, providing guidance and conducting code reviews to ensure high-quality and maintainable solutions. Innovate and pitch ideas to elevate team performance and project outcomes.

At Nice, we embrace challenges as opportunities to redefine our limits. We are ambitious innovators, striving for excellence in everything we do. If you share our thirst for success, we invite you to join us and ignite your career with an exhilarating opportunity.What does this role entail?As a Specialist Software Engineer, you will take on a pivotal role as a technical leader and mentor, steering engineering teams towards the design, development, and deployment of scalable, high-quality software solutions. You will make significant architectural decisions, champion the integration of AI-driven development methodologies, and ensure that your team effectively utilizes advanced tools such as GitHub Copilot to enhance productivity. This position fuses technical expertise with leadership, empowering you to influence the trajectory of our products and engineering culture.What impact will you have?Lead the design of technical architecture ensuring it aligns with product vision and business objectives.Mentor engineers in best practices, coding standards, and system architecture.Design and implement scalable, secure, and high-performance solutions across backend, cloud, and UI components.Promote the use of AI in automation and development, including advanced implementations of GitHub Copilot.Assess and integrate emerging technologies to enhance system reliability and foster innovation.

At Nice Actimize, we thrive on pushing boundaries and redefining challenges. Our ambition drives us to be game changers in the industry. If you share our passion for excellence and innovation, we invite you to explore a career opportunity that will ignite your potential.What is the role about?We are seeking a dynamic and driven Full Stack Software Engineer to join our talented team. In this position, you will contribute to the development of a large-scale, mission-critical web application utilized globally for financial crime investigation and compliance.We value collaboration and independence; therefore, we are looking for a strong team player who can also take initiative, demonstrate ownership, and possess a keen ability for self-learning and problem-solving in a complex technical landscape.How will you make an impact?Develop and maintain web applications for large enterprises, supporting both On-Prem and Cloud deployments.Take full ownership of the development lifecycle for features, aligning with design documents and enterprise software standards.Enhance application performance and scalability.Design and develop solutions for deployment across multiple platforms, databases, and application servers.Collaborate with diverse R&D groups and support teams.

At Nice, we embrace challenges and push boundaries. We are ambitious, innovative, and dedicated to excellence. If you share our passion for success, we have an exciting career opportunity that will ignite your potential.What does the role entail?We are seeking a skilled and driven Technical Manager to join our Actimize Professional Services team at our Global Talent Center in Pune, India. This position is perfect for individuals with extensive experience in implementing complex on-premise and SaaS Actimize solutions and a passion for leading high-performing teams in regulatory compliance projects.We need a hands-on leader who is adept at working with intricate Actimize detection logic, customizations, configurations, and SQL queries. If you thrive on solving challenging problems, managing motivated engineering teams, and enhancing enterprise-level compliance platforms, this role is tailored for you.Join us in helping global banks uphold their AML, financial crime, and regulatory compliance standards through cutting-edge Actimize technology.How will you contribute?As a Technical Manager, you will lead a team of talented developers in implementing Actimize solutions. You will collaborate with global Subject Matter Experts (SMEs), architects, and business analysts while working on the latest Actimize products.Your work will significantly impact major financial institutions as you guide teams in delivering enterprise-grade solutions for AML, Financial Crime, and Payments Fraud across international markets.Your responsibilities include:Managing a team of engineers focused on Actimize implementations, customizations, and configuration tasks.Overseeing the end-to-end delivery of releases by managing dependencies, risks, timelines, and quality standards.Serving as the technical SME and primary point of contact for the team.Collaborating with R&D, Implementation, and Customer Support teams on a global scale.Participating in recruitment and team growth initiatives.Ensuring high chargeability and productivity for yourself and your team.Supporting career progression for team members through mentorship, training, and challenging assignments.Conducting proactive performance management, including one-on-ones, coaching, and feedback sessions.Ensuring high-quality engineering practices across all delivery phases.

Nice Ltd. is looking for a Software Engineer with strong skills in Java and Angular to help build and maintain software for the Actimize platform. This position is based in Pune, India. Role overview This role centers on developing and supporting software solutions that power the Actimize platform. The work involves both creating new features and ensuring existing applications run smoothly and efficiently. What you will do Design, implement, and refine software applications using Java and Angular. Work closely with colleagues from different teams to deliver solutions that address client needs. Contribute to ongoing improvements and optimizations of the Actimize platform. Requirements Experience with Java and Angular. Ability to collaborate with cross-functional teams. Strong problem-solving skills and a focus on delivering quality software.

Nice Ltd. is seeking a Software Engineer with experience in Actimize and Python for its Pune, India location. This role centers on building software applications that strengthen risk management and compliance functions. Role overview The position involves developing and maintaining Actimize-based solutions using Python. Work will focus on supporting the company's compliance and risk management systems, ensuring they meet a range of client requirements. What you will do Design and implement software applications with Actimize and Python. Contribute to projects that improve risk management and compliance processes. Collaborate with team members to deliver solutions tailored to client needs. Requirements Experience with Python programming. Familiarity with Actimize solutions. Ability to develop software for risk management or compliance applications.

At Nice Actimize, we continuously push boundaries. Our ambition drives us to innovate and excel. We set high standards and consistently surpass them. If you're passionate about making an impact, this is your chance to ignite your career with us.What’s this role about?As part of our mission at Actimize, we are dedicated to preventing financial crimes. We are developing an advanced Fin-Crime Investigation & Detection system that utilizes external data integrations and comprehensive insights. We are looking for a passionate and energetic individual to join our growing X-Sight Monitor Data Science and AI team as a Specialist Data Analyst (AML).Your Impact:Nice Actimize is the premier provider of financial crime, risk, and compliance solutions for financial institutions globally, consistently recognized as the leader in this field.We value the contributions of every employee, as they are vital to our success. To attract top talent from around the world, we provide a dynamic work environment, competitive pay, comprehensive benefits, and excellent career advancement opportunities. Join us to share, grow, and learn in a respected, fast-growing organization.This innovative SaaS platform empowers our clients, including some of the largest financial institutions worldwide, to develop solutions aimed at combating financial crime.Do you have what it takes?8–12 years of relevant experience, with a minimum of 3 years in Anti-Money Laundering.In-depth knowledge of financial crime regulations, compliance, and risk management, particularly in AML Detection.Proficient in SQL (knowledge of Python is a plus).Experience in Product Development or Product Management is advantageous.Familiarity with Cloud technologies is a plus.Act as a Subject Matter Expert (SME) to support product requirements and domain knowledge. Analyze data and deliver analytical features and logic for AML.Strong problem-solving and analytical skills.Excellent verbal and written communication abilities.Ability to engage effectively with both technical and non-technical stakeholders.

About the RoleJoin Syngenta Group as a seasoned Business Consultant and play a pivotal role in designing, delivering, and implementing innovative solutions that redefine our global operations. This dynamic position involves comprehensive engagement from concept through deployment, bridging finance, technology, and business transformation.Your Key ResponsibilitiesSolution Design & DeliveryLead the end-to-end design and delivery process for both small and large-scale business needs in accordance with Syngenta's GSM standards.Facilitate fit-gap analysis sessions with stakeholders, researching processes and gathering essential requirements.Draft detailed Business Requirement Specifications (BRS) and critically assess solution designs.Collaborate with System Implementation partners and Application Support teams to ensure successful project delivery.Stakeholder Management & IntegrationServe as the liaison between business users, the IS organization, Business Architecture, and cross-functional teams.Oversee integration across Production & Supply, Sales & Distribution, MDM, and Data & Information teams.Review and endorse critical deliverables, including Solution Design Documents, FRS, and Testing Plans.Implementation Leadership & SupportProvide ongoing support for minor change deliveries.Conduct User Acceptance Testing (UAT) and user training sessions.Monitor and resolve hypercare issues following deployment.Engage with cutting-edge technologies.Your QualificationsEssential Experience8+ years of practical experience in Finance and Procurement processes, including:Invoice-to-Pay (I2P), Order-to-Cash (OTC)Accounts Payable & Receivable, General LedgerInternal & External Reporting, TreasuryCosting, FP&A, Asset Accounting, Profit Centre AccountingMaterials Management & ProcurementTechnical SkillsExtensive experience with SAP Finance, Controlling, and Procurement implementations.Strong knowledge of SAP module integration (FI, CO, MM with other modules).Proficient in writing Functional Specifications for ABAP objects (Reports, Interfaces, Enhancements, Forms, Workflows).Thorough understanding of the Software Development Life Cycle.Leadership & InitiativeProven track record in leading Automation projects successfully.Demonstrate initiative and capability to drive projects independently.Strong skills in stakeholder management and teamwork.

Join metromakro as an AI Business Analyst / Consultant, where you will leverage cutting-edge technology to drive business insights and strategic decision-making. In this dynamic role, you will collaborate with cross-functional teams to analyze complex datasets and develop actionable recommendations that enhance business performance.

Join our innovative team at T-Systems ICT India Pvt. Ltd. as a Business Consultant specializing in Application Development and Management. We are looking for a skilled Presales Consultant/Analyst who excels in crafting detailed solutions for RFPs (Request for Proposals) as well as proactive opportunities in application development. You will work collaboratively with sales teams, technical experts, and clients to design, propose, and deliver application development solutions tailored to meet client needs while aligning with our company’s expertise. Industry Verticals: Oil & Gas, Retail, Energy and Utilities Key Responsibilities:Manage New Customer Requests:Handle and process RFIs/RFPs for low-risk opportunities, ensuring timely responses.Evaluate requests within the scope of low-risk opportunities.Oversee Existing Contracts:Respond to customer inquiries and requests under current frame contracts.Maintain contractual compliance and follow internal protocols.Document Translation:Translate documentation between German and English for client submissions.Ensure accuracy and linguistic consistency in solution documents.Prepare Submission Documents:Compile and prepare necessary documentation for proposals and bids.Create customized solution descriptions that cater to client specifications.Conduct pricing and cost calculations using CPQ tools.Define delivery models and partnerships for proposed solutions.Internal Collaboration:Work closely with Deal Managers and Service Delivery Managers to finalize proposals.Secure required internal approvals following organizational guidelines.CRM Management (Preferred Skill):Manage sales opportunities within the CRM system (e.g., Salesforce).Ensure timely updates and thorough documentation of opportunities.Adhere to established processes for opportunity lifecycle management.Your Profile:To excel in this role, you should possess:6-9 years of relevant experience in presales, bid management, or business analysis.Exceptional analytical, organizational, and communication skills.Proficiency in MS Office Suite (Word, Excel, PowerPoint); familiarity with Salesforce and CPQ tools is advantageous.A solid understanding of the IT services and solutions landscape.Ability to thrive in a fast-paced, deadline-driven environment.A Bachelor’s or Master’s degree in Business, Technology, or a related field.

Join Syngenta Group as a Business Consultant, where you will play a pivotal role in shaping strategic initiatives that drive growth and innovation. In this dynamic position, you will work closely with cross-functional teams to analyze business needs, develop actionable strategies, and implement solutions that enhance operational efficiency. Your expertise will be crucial in delivering insights that guide decision-making and foster a culture of continuous improvement.

Join Syngenta as a seasoned Business Consultant and play a vital role in designing, delivering, and deploying innovative solutions that will revolutionize our global operations. This multifaceted position involves full-spectrum engagement from concept to execution, merging finance, technology, and business transformation.Key Responsibilities:Lead the comprehensive design and implementation of solutions addressing diverse business needs in accordance with Syngenta's GSM standards.Facilitate fit-gap analysis sessions with stakeholders, performing in-depth process research and requirement gathering.Create detailed Business Requirement Specifications (BRS) and evaluate solution designs for efficacy.Collaborate with System Implementation partners and Application Support teams to guarantee effective delivery.Stakeholder Management & Integration:Serve as the liaison among business users, the IS organization, Business Architecture, and cross-tower teams.Oversee integration points across Production & Supply, Sales & Distribution, MDM, and Data & Information teams.Review and endorse essential deliverables such as Solution Design Documents, Functional Requirement Specifications (FRS), and Testing Plans.Implementation Leadership & Support:Provide ongoing support for minor change delivery.Conduct User Acceptance Testing (UAT) and training sessions for business users.Monitor and resolve any hypercare issues following deployment.Engage with advanced technologies to enhance operational efficiencies.

At Nice Ltd., we constantly push boundaries and embrace challenges without limits. Our ambition drives us to be game changers in the industry, and we strive for excellence in everything we do. If you share our passion for innovation and success, we invite you to explore this extraordinary career opportunity. What is This Role About? This Manager, Business Consulting (AI Adoption) position is a critical leadership role within our Customer Services Automation AI Center of Excellence. You will spearhead a team dedicated to fostering measurable adoption, utilization, and business impact within our AI customer community.This role focuses on people leadership, ensuring customers derive ongoing benefits and operational success from AI solutions such as Copilot, AutoSummary, Autopilot, and Conversational AI. You will collaborate across various functions, including Customer Success, Product, Delivery, Sales, and Engineering, to develop scalable frameworks for global AI adoption. This position emphasizes business outcomes, workflow integration, and value realization rather than mere feature enablement. How Will You Make an Impact? As the Manager of Business Consulting, you will:Lead and nurture a team of AI Adoption Consultants.Drive adoption and consumption outcomes across a portfolio of enterprise AI customers.Develop and refine repeatable adoption playbooks, scorecards, and operational rhythms.Collaborate with internal teams to eliminate obstacles and speed up customer time-to-value.Translate AI usage into tangible business value, operational KPI improvements, and compelling narratives for executives.Team LeadershipManage, coach, and enhance the capabilities of a team of AI Adoption Consultants.Set clear expectations and maintain high-quality standards to foster a performance-driven culture.Support recruitment, onboarding, skill enhancement, and talent development.Ensure team activities align with customer outcomes and business objectives.AI Adoption & Value RealizationLead the adoption strategy for a portfolio of enterprise AI customers.Ensure customers meet usage targets and achieve measurable business impacts.Identify gaps in adoption, usage risks, and underutilization patterns.

Role overview Nice Systems Ltd. seeks a Senior Business Analyst for its Pune, India office. This role centers on developing business solutions and improving operational efficiency. The analyst partners with stakeholders to understand needs, review current processes, and deliver insights that advance company objectives. What you will do Work with stakeholders to gather and clarify business requirements Examine existing processes to spot opportunities for improvement Convert business needs into clear, actionable recommendations Serve as a bridge between IT and business teams, ensuring technology supports business goals Role impact This position plays a key part in aligning technology solutions with business priorities, ensuring practical outcomes that support strategic direction.